Our commitment to customer service and support

DoubleClick is committed to delivering industry-leading customer service. We partner with our customers to improve operations and add value to your business. Product enhancements are driven through a deep understanding of our customers’ needs, and we continuously work to simplify and streamline operations in a “win-win” way so we can empower end-users through better systems and tools. To do this, we offer multiple ways for you to answer your questions quickly, when you need it. We’ve got you covered!

Training

DoubleClick offers a multitude of structured training options so your business can develop DoubleClick product expertise within your team. We strive to get your business the right knowledge at the right time. Our Help Center provides a convenient way to view, schedule, and track your training on DoubleClick products through classroom programs, online training and webinars.

Publisher Resources:

The resources below can be used to get your questions answered for the next-generation of DoubleClick’s solutions for publishers, including: DFP, DFP Audience, DFP Mobile, DFP Optimization, and DFP Video.

To get help, contact support, or attend training for previous editions of DoubleClick’s solutions for publishers, including: DART for Publishers, DART Adapt, DART Sales Manager, Boomerang for Publishers, DoubleClick In-stream, and DoubleClick Mobile, please visit the DART for Publishers Help Center.

DFP Small Business

DoubleClick Ad Exchange

DoubleClick Enterprise

DoubleClick Rich Media

Advertiser, Agency, and Buyer Resources:

The resources below can be used to get your questions answered for DoubleClick’s solutions for advertisers, agencies and buyers, including: DFA, DoubleClick Ad Exchange, DoubleClick Rich Media, DoubleClick Search, and Invite Media.

DoubleClick for Advertisers

DoubleClick Ad Exchange

DoubleClick Rich Media

DoubleClick Search

Invite Media