CA2197204A1 - Improved communications marketing system - Google Patents
Improved communications marketing systemInfo
- Publication number
- CA2197204A1 CA2197204A1 CA002197204A CA2197204A CA2197204A1 CA 2197204 A1 CA2197204 A1 CA 2197204A1 CA 002197204 A CA002197204 A CA 002197204A CA 2197204 A CA2197204 A CA 2197204A CA 2197204 A1 CA2197204 A1 CA 2197204A1
- Authority
- CA
- Canada
- Prior art keywords
- network
- party
- called station
- station
- call
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Granted
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42017—Customized ring-back tones
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/428—Arrangements for placing incoming calls on hold
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/428—Arrangements for placing incoming calls on hold
- H04M3/4285—Notifying, informing or entertaining a held party while on hold, e.g. Music On Hold
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/4872—Non-interactive information services
- H04M3/4878—Advertisement messages
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/58—Arrangements for transferring received calls from one subscriber to another; Arrangements affording interim conversations between either the calling or the called party and a third party
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/38—Displays
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M7/00—Arrangements for interconnection between switching centres
- H04M7/12—Arrangements for interconnection between switching centres for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
Abstract
A communications marketing system (10) for selectively modifying an existing communications network by modifying a portion of the processing software permits transmitting a generally continuous pre-recorded announcement to a network station (12) which has been temporarily disconnected from a called network station (20) and placed on hold. The network allows an identified called station connected to a first call from a first party at a first network address to receive a second call from a second party at a second network address. The network interrupts the called station and signals the called station of the second call. The called station can then choose to connect to the second call and temporarily disconnect the first party, placing the first patty on hold and thereafter the called station may switch between the first and second calls. The system plays at least one announcement to the party placed on hold by the called station until the called station signals to reconnect to the party on hold, at which time the playing of the announcement is terminated. The system further provides a custom audio and/or visual message and/or menu in lieu of a dial tone signal to a party initiating a connection with the network.
Applications Claiming Priority (3)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US08/289,472 | 1994-08-11 | ||
US08/289,472 US5557658A (en) | 1991-06-20 | 1994-08-11 | Communications marketing system |
PCT/US1995/009125 WO1996005684A1 (en) | 1994-08-11 | 1995-07-19 | Improved communications marketing system |
Publications (2)
Publication Number | Publication Date |
---|---|
CA2197204A1 true CA2197204A1 (en) | 1996-02-22 |
CA2197204C CA2197204C (en) | 2007-01-23 |
Family
ID=37684354
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
CA002197204A Expired - Fee Related CA2197204C (en) | 1994-08-11 | 1995-07-19 | Improved communications marketing system |
Country Status (1)
Country | Link |
---|---|
CA (1) | CA2197204C (en) |
Cited By (5)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6212261B1 (en) | 1996-08-14 | 2001-04-03 | Nortel Networks Limited | Internet-based telephone call manager |
US6253249B1 (en) | 1998-08-31 | 2001-06-26 | Nortel Networks Limited | Method and devices for bridging data and telephone networks |
US6393467B1 (en) | 1998-08-31 | 2002-05-21 | Nortel Networks Limited | Network interconnected computing device, server and notification method |
US6393122B1 (en) | 1998-08-31 | 2002-05-21 | Nortel Networks Limited | Method and device for providing intermediate telephone service with enhanced network reliability |
US6801952B2 (en) | 1998-08-31 | 2004-10-05 | Nortel Networks Limited | Method and devices for providing network services from several servers |
-
1995
- 1995-07-19 CA CA002197204A patent/CA2197204C/en not_active Expired - Fee Related
Cited By (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US6212261B1 (en) | 1996-08-14 | 2001-04-03 | Nortel Networks Limited | Internet-based telephone call manager |
US8189747B1 (en) | 1996-08-14 | 2012-05-29 | Rockstar Bidco, LP | Internet-based telephone call manager |
US6253249B1 (en) | 1998-08-31 | 2001-06-26 | Nortel Networks Limited | Method and devices for bridging data and telephone networks |
US6393467B1 (en) | 1998-08-31 | 2002-05-21 | Nortel Networks Limited | Network interconnected computing device, server and notification method |
US6393122B1 (en) | 1998-08-31 | 2002-05-21 | Nortel Networks Limited | Method and device for providing intermediate telephone service with enhanced network reliability |
US6801952B2 (en) | 1998-08-31 | 2004-10-05 | Nortel Networks Limited | Method and devices for providing network services from several servers |
Also Published As
Publication number | Publication date |
---|---|
CA2197204C (en) | 2007-01-23 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
MX9701086A (en) | Improved communications marketing system. | |
AU2253092A (en) | Telephone marketing system | |
WO1997024861A3 (en) | System and method for selected audio response in a telecommunications network | |
TW353837B (en) | Method and apparatus for routing calls by remote control | |
CA2241665A1 (en) | Apparatus and method for called-party telephone messaging while interconnected to a data network | |
CA2071856A1 (en) | Anonymous interactive telephone system having direct connect feature | |
WO2002054741A3 (en) | System and method for audio caller identification service | |
CA2208394A1 (en) | Call forwarding on busy or no answer when call waiting is active | |
CA2246864A1 (en) | Method and apparatus for altering a speech signal during a telephone call | |
CA2171250A1 (en) | Telephone Call Fee Notifying System and Telephone Call Fee Notifying Apparatus | |
EP0818926A3 (en) | Visual telephone and method for changing communication modes | |
AU3556597A (en) | Telephone identification calling apparatus and procedures | |
CA2197204A1 (en) | Improved communications marketing system | |
US5802148A (en) | System for generating aural announcements within a premises | |
EP0766445A3 (en) | Audio communications interface, method and communications system for connecting a remote agent to a telephonic switch | |
EP0910199A3 (en) | Call back method | |
US5991397A (en) | Voice paging service control method in a switching system | |
JPS574649A (en) | Calling system for combined circuit of data terminal and telephone terminal | |
WO2002032091A3 (en) | Call screening apparatus | |
WO2002032092A3 (en) | Telephone conversation recording apparatus | |
WO1999033287A3 (en) | Method and system for transmitting information to a cellular telephone | |
JPS62281648A (en) | Automatic telephone answering equipment | |
JPH01170253A (en) | Caller identification code transfer system | |
JPS6422160A (en) | Facsimile system | |
CA2329915A1 (en) | Automatic call distribution system agent log-on with pseudo-port |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
EEER | Examination request | ||
MKLA | Lapsed |
Effective date: 20140721 |