CA2420407A1 - Method and system for servicing a selected piece of equipment having unique system configurations and servicing requirements - Google Patents

Method and system for servicing a selected piece of equipment having unique system configurations and servicing requirements Download PDF

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Publication number
CA2420407A1
CA2420407A1 CA002420407A CA2420407A CA2420407A1 CA 2420407 A1 CA2420407 A1 CA 2420407A1 CA 002420407 A CA002420407 A CA 002420407A CA 2420407 A CA2420407 A CA 2420407A CA 2420407 A1 CA2420407 A1 CA 2420407A1
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CA
Canada
Prior art keywords
equipment
configuration data
service
database
system configuration
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
CA002420407A
Other languages
French (fr)
Other versions
CA2420407C (en
Inventor
James Edward Schlabach
Nabeel Ahmed Zuberi
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General Electric Co
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Individual
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Filing date
Publication date
Priority claimed from US09/644,421 external-priority patent/US6959235B1/en
Application filed by Individual filed Critical Individual
Publication of CA2420407A1 publication Critical patent/CA2420407A1/en
Application granted granted Critical
Publication of CA2420407C publication Critical patent/CA2420407C/en
Anticipated expiration legal-status Critical
Expired - Fee Related legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • B—PERFORMING OPERATIONS; TRANSPORTING
    • B61—RAILWAYS
    • B61L—GUIDING RAILWAY TRAFFIC; ENSURING THE SAFETY OF RAILWAY TRAFFIC
    • B61L27/00—Central railway traffic control systems; Trackside control; Communication systems specially adapted therefor
    • B61L27/50—Trackside diagnosis or maintenance, e.g. software upgrades
    • B61L27/57—Trackside diagnosis or maintenance, e.g. software upgrades for vehicles or vehicle trains, e.g. trackside supervision of train conditions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/02—Marketing; Price estimation or determination; Fundraising
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C5/00—Registering or indicating the working of vehicles
    • G07C5/008—Registering or indicating the working of vehicles communicating information to a remotely located station
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99931—Database or file accessing
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99943—Generating database or data structure, e.g. via user interface
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99944—Object-oriented database structure
    • Y10S707/99945—Object-oriented database structure processing
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99941—Database schema or data structure
    • Y10S707/99948—Application of database or data structure, e.g. distributed, multimedia, or image
    • Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
    • Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y10S707/00—Data processing: database and file management or data structures
    • Y10S707/99951—File or database maintenance
    • Y10S707/99952—Coherency, e.g. same view to multiple users

Abstract

Computerized method and system for servicing a selected piece of equipment made up of a plurality of systems and subject to unique system configuration s and servicing requirements are provided. The method allows to respectively provide a database including detailed system configuration data regarding a selected piece of equipment, and a database including service modules for facilitating the servicing of equipment of a group of equipment that include s a selected piece of equipment. The method further allows to provide a respective identifier for uniquely identifying any selected equipment, and a n input/output device to communicate with the databases. Respective accessing steps allow to access the database having configuration data to interface wi th the detailed system configuration data, and the database having the service modules to interface with at least one of the service modules. Configuration data about the selected equipment, using the respective identifier for the equipment, is communicated from the database including detailed system configuration data to the input/output device, wherein service personnel at a dervice site may access the detailed configuration data to select a service action appropriate for the system configuration of the selected piece of equipment, and may accessa service module for the system configuration of th e selected piece of equipment to facilitate taking such service action.</SDOAB >

Claims (12)

1. A computerized method for servicing a selected piece of equipment made up of a plurality of systems and subject to unique system configurations and servicing requirements, said method comprising:
providing (e.g., 202) a database including detailed system configuration data regarding a selected piece of equipment;
providing (providing 204) a database including service modules for facilitating the servicing of equipment of a group of equipment that includes a selected piece of equipment;
providing (e.g., 206) a respective identifier for uniquely identifying any selected equipment;
providing (e.g., 207) an input/output device to communicate with said databases;
accessing (e.g., 208) the database having configuration data to interface with the detailed system configuration data;
accessing (e.g., 210) the database having the service modules to interface with at least one of the service modules; and communicating (e.g., 212) configuration data about the selected equipment, using the respective identifier for the equipment, from the database including detailed system configuration data to the input/output device, wherein service personnel at a service site may access the detailed configuration data to select a service action appropriate for the system configuration of the selected piece of equipment, and may access a service module for the system configuration of the selected piece of equipment to facilitate taking such service action.
2. The method of claim 1 wherein the service module is selected from the group comprising troubleshooting, training, and supply of replaceable parts and tools for performing the selected service action.
3. The method of claim 1 further comprising updating the database of configuration data upon completion of the service action to reflect any changes to the system configuration of the serviced equipment.
4. The method of claim 1 wherein the detailed system configuration data includes data indicative of the respective configurations of any subsystems and replaceable parts thereof in any selected system of the selected equipment.
5. The method of claim 1 wherein the detailed system configuration data is selected from the group comprising hardware and software configurations for the selected equipment.
6. The computerized method of claim 1 wherein the input/output device communicates with any of the databases via wireless communications.
7. The computerized method of claim 1 wherein the input/output device communicates with any of the databases while at a service site for the equipment.
8. The computerized method of claim 1 wherein the detailed configuration data for the selected equipment is downloaded to the input/output device.
9. The computerized method of claim 1 wherein a service module for the selected equipment is downloaded to the input/output device.
10. The computerized method of claim 1 wherein the input/output device interfaces with the detailed configuration data while the detailed configuration data is resident in the corresponding database.
11. The computerized method of claim 1 wherein the input/output device interfaces with the service module while the detailed configuration data is resident in the corresponding database.
12. A computerized system (e.g., 300) for servicing a selected piece of equipment made up of a plurality of systems and subject to unique system configurations and servicing requirements, said system comprising:
a database (e.g., 302) including detailed system configuration data regarding a selected piece of equipment, said database responsive to a respective identifier for uniquely identifying any selected equipment;
a database (e.g., 304) including service modules for facilitating the servicing of equipment of a group of equipment that includes a selected piece of equipment;
an input/output device (e.g., 306) configured to communicate with said databases for accessing the database having detailed system configuration data to interface with the detailed system configuration data, and for accessing the database having the service modules to interface with at least one of the service modules, wherein configuration data about the selected equipment, using the respective identifier for the equipment, is communicated from the database including detailed system configuration data to the input/output device, and further wherein service personnel at a service site may access the detailed configuration data to select a service action appropriate for the system configuration of the selected piece of equipment, and may access a service module for the system configuration of the selected piece of equipment to facilitate taking such service action.
CA2420407A 2000-08-23 2001-04-20 Method and system for servicing a selected piece of equipment having unique system configurations and servicing requirements Expired - Fee Related CA2420407C (en)

Applications Claiming Priority (5)

Application Number Priority Date Filing Date Title
US09/644,421 2000-08-23
US09/644,421 US6959235B1 (en) 1999-10-28 2000-08-23 Diagnosis and repair system and method
US25874700P 2000-12-29 2000-12-29
US60/258,747 2000-12-29
PCT/US2001/012977 WO2002017138A2 (en) 2000-08-23 2001-04-20 Method and system for servicing a selected piece of equipment having unique system configurations and servicing requirements

Publications (2)

Publication Number Publication Date
CA2420407A1 true CA2420407A1 (en) 2002-02-28
CA2420407C CA2420407C (en) 2012-04-17

Family

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Family Applications (3)

Application Number Title Priority Date Filing Date
CA002420433A Abandoned CA2420433A1 (en) 2000-08-23 2001-04-20 Method for guiding repair or replacement of parts for generally complex equipment
CA002420414A Abandoned CA2420414A1 (en) 2000-08-23 2001-04-20 Method for training service personnel to service selected equipment
CA2420407A Expired - Fee Related CA2420407C (en) 2000-08-23 2001-04-20 Method and system for servicing a selected piece of equipment having unique system configurations and servicing requirements

Family Applications Before (2)

Application Number Title Priority Date Filing Date
CA002420433A Abandoned CA2420433A1 (en) 2000-08-23 2001-04-20 Method for guiding repair or replacement of parts for generally complex equipment
CA002420414A Abandoned CA2420414A1 (en) 2000-08-23 2001-04-20 Method for training service personnel to service selected equipment

Country Status (5)

Country Link
US (4) US6950829B2 (en)
AU (5) AU2001255567A1 (en)
CA (3) CA2420433A1 (en)
MX (3) MXPA03001691A (en)
WO (3) WO2002017138A2 (en)

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