CN103744897A - Associated search method and associated search system for fault information, and network management system - Google Patents

Associated search method and associated search system for fault information, and network management system Download PDF

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CN103744897A
CN103744897A CN201310723898.0A CN201310723898A CN103744897A CN 103744897 A CN103744897 A CN 103744897A CN 201310723898 A CN201310723898 A CN 201310723898A CN 103744897 A CN103744897 A CN 103744897A
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search
search results
key
list
network management
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欧阳辉
赵卓真
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Huawei Technologies Co Ltd
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    • G06COMPUTING; CALCULATING OR COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/90Details of database functions independent of the retrieved data types
    • G06F16/95Retrieval from the web
    • G06F16/951Indexing; Web crawling techniques

Abstract

The embodiment of the invention relates to the technical field of computers, and discloses an associated search method and an associated search system for fault information, and a network management system. The method comprises the following steps of: receiving a search request comprising keywords; searching the keywords according to the search request to obtain a first research result containing the keywords; taking the first research result as a parameter, and performing associated search by virtue of a preset association rule to obtain a second research result associated with the first research result in each subsystem of the network management system; calculating the association weight of each of the second research results according to the predetermined weight of the association rule, and classifying and sequencing the second research results by combining data types; outputting the first research result and the classified and sequenced second research results. By implementing the embodiment of the invention, the time of operation and maintenance personnel for searching fault information can be saved, thus increasing fault elimination efficiency.

Description

The association search method of failure message, System and Network management system
Technical field
The present invention relates to field of computer technology, be specifically related to a kind of association search method, System and Network management system of failure message.
Background technology
In large-scale network system, the operation maintenance work of network system is the important process of the normal stable operation of keeping system.Except very simple network failure, system can be with outside recovering automatically, and most of complicated any problem all needs that operation maintenance personnel are manual to go to search and fix a breakdown, and may relate to the analysis of multiple business data in the manual process of searching and fixing a breakdown.And in network management system, these multiple business data all separately exist in each service sub-system conventionally, in prior art, operation maintenance personnel can go to find in subsystems relevant business datum according to certain clue, then carry out the analysis of fault, troubleshooting process is roughly as follows:
When monitor staff monitors alarm, forward work order and process (the simple alarm of depolarization small part is outer) to professional O&M personnel, when specialty O&M personnel process alarm, conventionally from the subsystems such as topology, performance, device log, business, going to search relevant information (as: checks the network site of fault network element by topology by hand, check whether performance index Data Detection has extremely, check the equipment configuration change record that device log is audited nearest, check that associated services determines alarming processing priority scheduling), assist troubleshooting.
Take that to monitor the alarm of equipment CPU superelevation be example below, sketch current troubleshooting process:
1, professional O&M personnel, after receiving forwarded alarm, open alarm subsystem in webmaster, by Alarm Sequence Number, search this alarm;
2, check the alarm source of this alarm, in topological subsystem, according to the title of alarm source, find this alarm source, check the periphery link information of alarm source equipment, such as link information;
3, according to alarm source title, in performance subsystem, check the relevant KPI(Key Performance Indicator of this alarm source, Key Performance Indicator) information, such as speed of CPU usage, up-downgoing etc.;
4, from each subsystem, copy by hand relevant information with output analysis report (if needs).
Searching of above-mentioned failure message is all to carry out manual operations by O&M personnel, searches with the efficiency of troubleshooting very lowly, may cause the system failure to be difficult to for a long time get rid of, and affects the normal operation of network system.
Summary of the invention
Embodiment of the present invention technical matters to be solved is to provide a kind of association search method, System and Network management system of failure message, for saving the time of O&M people finder failure message, improves troubleshooting efficiency.
The embodiment of the present invention provides a kind of association search method of failure message, and described method comprises:
Reception comprises the searching request of key word;
According to described searching request, carry out keyword search, obtain the first Search Results that comprises described key word;
Described the first Search Results of take is parameter, utilizes default correlation rule to carry out association search, obtains the second Search Results associated with described the first Search Results in each subsystem of network management system;
According to the predefined weight of described correlation rule, calculate the associated weights of each Search Results in described the second Search Results, and in conjunction with data type, carry out classification and the sequence of described the second Search Results;
Export described the first Search Results and the second Search Results after described classification and sequence.
Accordingly, the embodiment of the present invention also provides a kind of association search system of failure message, and described system comprises:
Receiving element, for receiving the searching request that comprises key word;
The first search unit, for carrying out keyword search according to described searching request, obtains the first Search Results that comprises described key word;
The second search unit, is parameter for take described the first Search Results, utilizes default correlation rule to carry out association search, obtains the second Search Results associated with described the first Search Results in each subsystem of network management system;
Sequencing unit, according to the predefined weight of described correlation rule, calculates the associated weights of each Search Results in described the second Search Results, and in conjunction with data type, carries out classification and the sequence of described the second Search Results;
Output unit, for exporting the second Search Results after described classification and sequence.
Accordingly, the embodiment of the present invention also provides a kind of network management system, comprises the association search system of foregoing failure message.
The association search method of the failure message providing in the embodiment of the present invention, System and Network management system, can utilize association search technology to search for the data that are dispersed in each subsystem of network management system, the needed information of troubleshooting is converged in Search Results, compared to existing technology, can save the time of O&M people finder failure message, greatly improve troubleshooting efficiency.
Accompanying drawing explanation
In order to be illustrated more clearly in the embodiment of the present invention or technical scheme of the prior art, to the accompanying drawing of required use in embodiment be briefly described below, apparently, accompanying drawing in the following describes is only some embodiments of the present invention, for those of ordinary skills, do not paying under the prerequisite of creative work, can also obtain according to these accompanying drawings other accompanying drawing.
Fig. 1 is the schematic flow sheet of the association search method of the failure message that provides of the embodiment of the present invention one;
Fig. 2 is the schematic flow sheet of the association search method of the failure message that provides of the embodiment of the present invention two;
Fig. 3 is structure first schematic diagram of the association search system of the failure message that provides of the embodiment of the present invention three;
Fig. 4 is structure second schematic diagram of the association search system of the failure message that provides of the embodiment of the present invention three;
Fig. 5 is the display interface schematic diagram of failure message in the embodiment of the present invention.
Embodiment
Below in conjunction with the accompanying drawing in the embodiment of the present invention, the technical scheme in the embodiment of the present invention is clearly and completely described, obviously, described embodiment is only the present invention's part embodiment, rather than whole embodiment.Embodiment based in the present invention, those of ordinary skills, not making the every other embodiment obtaining under creative work prerequisite, belong to the scope of protection of the invention.
A kind of association search method, System and Network management system of failure message are provided in the embodiment of the present invention, for saving the time of O&M people finder failure message, have improved troubleshooting efficiency.Below be elaborated respectively.
Term " first " in instructions of the present invention and claims and above-mentioned accompanying drawing, " second ", " the 3rd " " 4th " etc. (if existence) are for distinguishing similar object, and needn't be for describing specific order or precedence.The data that should be appreciated that such use suitably can exchanged in situation, so as embodiments of the invention described herein for example can with except diagram here or describe those order enforcement.In addition, term " comprises " and " having " and their any distortion, intention is to cover not exclusive comprising, for example, those steps or unit that the process that has comprised series of steps or unit, method, system, product or equipment are not necessarily limited to clearly list, but can comprise clearly do not list or for these processes, method, product or equipment intrinsic other step or unit.
Embodiment mono-:
A kind of association search method that the invention provides failure message, as shown in Figure 1, the method comprises:
101, receive the searching request that comprises key word;
Searching request can be that user inputs, and user can be take the serial number of warning information and is that key word generates searching request after viewing warning information, and the searching request that comprises key word is sent to search engine; Certainly choosing of key word is not limited to the serial number that uses warning information, can be also other suitable information such as alarm source title of warning information, at this, do not limit particularly;
102, according to above-mentioned searching request, carry out keyword search, obtain the first Search Results that comprises above-mentioned key word;
103, take above-mentioned the first Search Results is parameter, utilizes default correlation rule to carry out association search, obtains the second Search Results associated with above-mentioned the first Search Results in each subsystem of network management system;
104,, according to the predefined weight of above-mentioned correlation rule, calculate the associated weights of each Search Results in above-mentioned the second Search Results, and in conjunction with data type, carry out classification and the sequence of above-mentioned the second Search Results;
105, export above-mentioned the first Search Results and the second Search Results after above-mentioned classification and sequence.
The association search method of the failure message providing in the present embodiment, can utilize association search technology to search for the data that are dispersed in each subsystem of network management system, the needed information of troubleshooting is converged in Search Results, compared to existing technology, can save the time of O&M people finder failure message, greatly improve troubleshooting efficiency.
Embodiment bis-:
A kind of association search method that the invention provides failure message, as shown in Figure 2, the method comprises:
201, capture the data of each subsystem in network management system, create index data;
For instance, in network management system, can comprise Topology Management subsystem, alarm management subsystem, performance management subsystem, log management subsystem, other business management subsystem and search engine subsystem, wherein search engine subsystem can be according to the data definition of metadata in database, data in other subsystem are come to create index data, index data can be compared directly and search in database for fast query is provided, and can improve search speed;
Index data can (but being not limited to) be used own form to be stored in separately in external file;
202, create the high speed index structure that is used to indicate incidence relation between object;
In high speed index structure, can comprise the incidence relation of each object in network management system subsystems;
Wherein, high speed index structure can comprise the set of a plurality of key value Key-Value structures, Key-Value structure comprises key list and value list two parts, wherein, key list comprise incidence relation in source object ID and point to the pointer of its affiliated partner ID list, value list comprises the list of the affiliated partner ID in incidence relation;
High speed index structure can (but being not limited to) be the inverted index structure that keyword search engine provides;
It should be noted that, 201 and 202 there is no fixing priority execution sequence, and 202 also can carry out before 201 or simultaneously;
203, receive the searching request that comprises key word;
Searching request can be that user inputs, and user can be take the serial number of warning information and is that key word generates searching request after viewing warning information, and the searching request that comprises key word is sent to search engine; Certainly choosing of key word is not limited to the serial number that uses warning information, can be also other suitable information such as alarm source title of warning information, at this, do not limit particularly;
204, according to above-mentioned searching request, in above-mentioned index data, carry out keyword search, obtain the first Search Results that comprises above-mentioned key word;
Keyword search can utilize keyword search technology conventional in prior art, for example, utilize keyword search engine search, does not repeat them here;
For instance, the first Search Results can comprise the specifying information of warning information, wherein can specifically comprise title, serial number, the DN(Distinguished Name of this warning information, distinguished name) information such as field, raising Time;
205, take above-mentioned the first Search Results is parameter, utilizes default correlation rule to carry out association search in above-mentioned high speed index structure, obtains the ID of the second Search Results;
Can utilize associative search engine in high speed index structure, search for and the first Search Results between meet the object of correlation rule, obtain the ID of the second Search Results;
For instance, default correlation rule can comprise any one or more in following rule:
1, correlation rule one: the DN field of equipment and the DN field of warning information equate, can comprise " Device.DN=alarm.SourceDN " particularly;
2) correlation rule two: the DN field of the left sibling of link and the DN field of warning information equate, can comprise " link.leftDN=alarm.SourceDN " particularly;
3) correlation rule three: the DN field of the right node of link and the DN field of warning information equate, can comprise " link.rightDN=alarm.SourceDN " particularly;
4) correlation rule four: the DN field of warning information equates with the DN field of monitored object, and period of performance be before raising Time n cycle or predetermined time length, can comprise particularly " PerformData.MonitorDN=alarm.SourceDN & PerformData.time in (alarm.OccurTime-x minute, alarm.OccurTime) "; Wherein x minute represents x minute before raising Time, and the concrete value of x can determine according to actual conditions, such as x, can be the numerical value such as 30,60;
206, using the ID of above-mentioned the second Search Results carries out keyword search in above-mentioned index data as key word, obtains above-mentioned the second Search Results;
207,, according to the predefined weight of above-mentioned correlation rule, calculate the associated weights of each Search Results in above-mentioned the second Search Results, and in conjunction with data type, carry out classification and the sequence of the second Search Results;
When setting correlation rule, can set the weight of every correlation rule simultaneously, the weight that for example can set above-mentioned correlation rule one is 100, the weight of correlation rule two is 50, the weight of correlation rule three is 60, the weight of correlation rule four is 30, certainly the weight of every correlation rule can be carried out suitable setting according to actual conditions, at this, does not do concrete restriction;
The associated weights of Search Results is the weight of its corresponding correlation rule;
It should be noted that, if Search Results meets two or more correlation rule, the weight sum that its associated weights is this two or more correlation rule;
Ordering rule can be that (but being not limited to) sorts according to associated weights order from big to small in same class result;
208, export above-mentioned the first Search Results and the second Search Results after above-mentioned classification and sequence;
The second Search Results after the first Search Results and classification and sequence can be exported to the foreground UI(user interface of network management system, user interface), foreground UI can show the first Search Results and the second Search Results.
The association search method of the failure message that the present embodiment provides, according to searching request, in index data, carry out keyword search, then according to the result of keyword search, in high speed index structure, carry out association search, the ID that obtains association results carries out keyword search according to the ID of association results at index data more afterwards and obtains final association results, the needed information of troubleshooting is converged in Search Results, and can promote search speed, further improve troubleshooting efficiency.
Embodiment tri-:
The present invention also provides a kind of association search system of failure message, and as shown in Figure 3, this system comprises:
Receiving element 100, for receiving the searching request that comprises key word;
The first search unit 200, for carrying out keyword search according to above-mentioned searching request, obtains the first Search Results that comprises above-mentioned key word;
The second search unit 300, is parameter for take above-mentioned the first Search Results, utilizes default correlation rule to carry out association search, obtains the second Search Results associated with above-mentioned the first Search Results in each subsystem of network management system;
Sequencing unit 400, according to predetermined ordering rule, according to associated weights and the data type of each Search Results in above-mentioned the second Search Results, classifies and sorts above-mentioned the second Search Results;
Output unit 500, for exporting above-mentioned the first Search Results and the second Search Results after above-mentioned classification and sequence.
Preferably, as shown in Figure 4, this system also can comprise:
The first creating unit 600, for capturing the data of each subsystem of network management system, creates index data.
Accordingly, the first search unit 200, specifically for carry out keyword search in above-mentioned index data according to above-mentioned searching request, obtains the first Search Results that comprises above-mentioned key word.
In index data, carry out the scheme of keyword search, compare directly in database, to search for and can greatly promote search speed.
Preferably, as shown in Figure 4, this system also can comprise:
The second creating unit 700, for creating the high speed index structure that is used to indicate incidence relation between object;
In the present embodiment, high speed index structure can comprise the set of a plurality of key value Key-Value structures, Key-Value structure comprises key key list and value value list two parts, wherein, key list comprise incidence relation in source object ID and point to the pointer of its affiliated partner ID list, value list comprises the list of the affiliated partner ID in incidence relation.
Accordingly, as shown in Figure 4, the second search unit 300 comprises:
The first search subelement 301, is parameter for take above-mentioned the first Search Results, utilizes default correlation rule to search in above-mentioned high speed index structure, obtains the ID of above-mentioned the second Search Results;
The second search subelement 302, carries out keyword search as key word at above-mentioned index data for usining the ID of above-mentioned the second Search Results, obtains above-mentioned the second Search Results.
Embodiment tetra-:
The present invention also provides a kind of network management system, and this network management system can comprise fault information association search system as described in embodiment tri-, and the description that related content can reference example three, does not repeat them here.
With a concrete example, fault information association searching method, the System and Network management system that the embodiment of the present invention provides is described below:
1, O&M personnel see " CPU is a too high " alarm on alarm monitoring window, choose this alarm in this window, at context menu(right-click menu) in click " searching for this warning information ";
2, monitoring window be take the serial number " 100235 " of alarm and is issued searching request as search parameter;
3,, after search engine is received searching request, the serial number " 100235 " of alarm of take is first done keyword search as search condition, obtains the details (the first Search Results) of this alarm, as shown in the table:
Figure BDA0000445619660000081
Figure BDA0000445619660000091
4, search engine, using the details of this alarm as parameter, uses correlation engine in high speed index structure, to carry out association search;
1) according to correlation rule one " Device.DN=alarm.SourceDN, weight=100 ", search out the ID of the equipment that its DN field is identical with the DN field of alarm source, the weight of correlation rule one is 100;
2) according to correlation rule two " link.leftDN=alarm.SourceDN, weight=50 ", search out the ID of the link that the DN field of its left node is identical with the DN field of alarm source, the weight of correlation rule two is 50;
3) according to correlation rule three " link.rightDN=alarm.SourceDN,, weight=60 ", search out the ID of the link that the DN field of its right node is identical with the DN field of warning information, the weight of correlation rule three is 60;
4) according to correlation rule four " PerformData.IndexName=CPU utilization rate & PerformData.MonitorDN=alarm.SourceDN & PerformData.time in (alarm.OccurTime-60minute; alarm.OccurTime); weight=30 ", search out the ID of the monitored object that its DN field equates with the DN field of warning information, and the period of performance of this monitored object is first 60 minutes of raising Time;
5, according to the ID of the association results (the second Search Results) retrieving at high speed index structure, in index data, do keyword search, obtain the details of these association results, shown in following each table:
Figure BDA0000445619660000092
Figure BDA0000445619660000101
Figure BDA0000445619660000102
6, correlation engine is given association results the classification of carrying out association results in strength of association counter, and associated equipment, link and performance data be respectively as a class, then sorts from big to small with weight, and result is returned to foreground UI.
7, UI is according to the classification of association results, and take the weighted value of all kinds of association results and show respectively the Portlet(portal assembly of all kinds of association results as parameter); The interface of the final association results that foreground UI shows can be as shown in Figure 5 split screen display mode, can certainly be other display modes such as list, at this, do not do concrete restriction.
Each embodiment all belongs to same inventive concept above, and the description of each embodiment emphasizes particularly on different fields, and in indivedual embodiment, describes not detailed part, can be with reference to the description in other embodiment.
One of ordinary skill in the art will appreciate that all or part of step in the whole bag of tricks of above-described embodiment is to come the hardware that instruction is relevant to complete by program, this program can be stored in a computer-readable recording medium, storage medium can comprise: flash disk, ROM (read-only memory) (Read-Only Memory, ROM), random access device (Random Access Memory, RAM), disk or CD etc.
Association search method, the System and Network management system of the failure message above embodiment of the present invention being provided are described in detail, applied specific case herein principle of the present invention and embodiment are set forth, the explanation of above embodiment is just for helping to understand method of the present invention and core concept thereof; , for one of ordinary skill in the art, according to thought of the present invention, all will change in specific embodiments and applications, in sum, this description should not be construed as limitation of the present invention meanwhile.

Claims (11)

1. an association search method for failure message, is characterized in that, described method comprises:
Reception comprises the searching request of key word;
According to described searching request, carry out keyword search, obtain the first Search Results that comprises described key word;
Described the first Search Results of take is parameter, utilizes default correlation rule to carry out association search, obtains the second Search Results associated with described the first Search Results in each subsystem of network management system;
According to the predefined weight of described correlation rule, calculate the associated weights of each Search Results in described the second Search Results, and in conjunction with data type, carry out classification and the sequence of described the second Search Results;
Export described the first Search Results and the second Search Results after described classification and sequence.
2. method according to claim 1, is characterized in that, comprise the searching request of key word in described reception before, described method also comprises:
Capture the data of each subsystem in network management system, create index data.
3. method according to claim 2, is characterized in that, describedly according to described searching request, carries out keyword search and comprises:
According to described searching request, in described index data, carry out keyword search.
4. according to the method in claim 2 or 3, it is characterized in that, comprise the searching request of key word in described reception before, described method also comprises:
Establishment is used to indicate the high speed index structure of incidence relation between object; Described high speed index structure comprises the set of a plurality of key value Key-Value structures, described Key-Value structure comprises key key list and value value list two parts, wherein, described key list comprise incidence relation in source object ID and point to the pointer of its affiliated partner ID list, described value list comprises the list of the affiliated partner ID in incidence relation.
5. method according to claim 4, it is characterized in that, described to take described the first Search Results be parameter, utilizes default correlation rule to carry out association search, obtains the second Search Results associated with described the first Search Results in each subsystem of network management system and comprise:
Described the first Search Results of take is parameter, utilizes default correlation rule to search in described high speed index structure, obtains the ID of described the second Search Results;
The ID of described the second Search Results of usining carries out keyword search in described index data as key word, obtain described the second Search Results.
6. an association search system for failure message, is characterized in that, described system comprises:
Receiving element, for receiving the searching request that comprises key word;
The first search unit, for carrying out keyword search according to described searching request, obtains the first Search Results that comprises described key word;
The second search unit, is parameter for take described the first Search Results, utilizes default correlation rule to carry out association search, obtains the second Search Results associated with described the first Search Results in each subsystem of network management system;
Sequencing unit, according to the predefined weight of described correlation rule, calculates the associated weights of each Search Results in described the second Search Results, and in conjunction with data type, carries out classification and the sequence of described the second Search Results;
Output unit, for exporting described the first Search Results and the second Search Results after described classification and sequence.
7. system according to claim 6, is characterized in that, described system also comprises:
The first creating unit, for capturing the data of each subsystem of network management system, creates index data.
8. system according to claim 7, is characterized in that, described the first search unit, specifically for carry out keyword search in described index data according to described searching request, obtains the first Search Results that comprises described key word.
9. according to the system described in claim 7 or 8, it is characterized in that, described system also comprises:
The second creating unit, for creating the high speed index structure that is used to indicate incidence relation between object; Described high speed index structure comprises the set of a plurality of key value Key-Value structures, described Key-Value structure comprises key key list and value value list two parts, wherein, described key list comprise incidence relation in source object ID and point to the pointer of its affiliated partner ID list, described value list comprises the list of the affiliated partner ID in incidence relation.
10. system according to claim 9, is characterized in that, described the second search unit comprises:
The first search subelement, is parameter for take described the first Search Results, utilizes default correlation rule to search in described high speed index structure, obtains the ID of described the second Search Results;
The second search subelement, carries out keyword search as key word at described index data for usining the ID of described the second Search Results, obtains described the second Search Results.
11. 1 kinds of network management system, is characterized in that, comprise the association search system of the failure message as described in claim 6-10 any one.
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