CN104090907B

CN104090907B - A kind of method and apparatus for providing a user with information

Info

Publication number: CN104090907B
Application number: CN201410231673.8A
Authority: CN
Inventors: 贾星辉; 赵世奇; 万伟; 孙连生; 李婷婷
Original assignee: Beijing Baidu Netcom Science and Technology Co Ltd
Current assignee: Beijing Baidu Netcom Science and Technology Co Ltd
Priority date: 2014-05-28
Filing date: 2014-05-28
Publication date: 2017-06-09
Anticipated expiration: 2034-05-28
Also published as: CN104090907A

Abstract

It is an object of the invention to provide a kind of method and apparatus for providing a user with information for specific application area.Wherein, the Question Classification information of the inquiry message that the network equipment is submitted to according to user, it is determined that supplementing dimensional information accordingly, to obtain problem side information, then, corresponding answer information is determined and then according to inquiry message and problem side information, and is supplied to user.Scheme of the invention, its inquiry message for being directed to user's submission, not only can directly provide the user corresponding answer information, the answer information of user's query demand can also be more met to provide the user by obtaining problem side information, therefore, save user and obtain the time of problem answers, while improving the efficiency that user obtains information.Further, the present invention can guide user to provide the problem side information needed for obtaining answer information based on interactive question and answer, it reduce the requirement to the problem descriptive power of user, improve pervasive degree of the scheme to user, so that more users more easily obtain information by the present invention, so as to improve the experience of user.

Description

A kind of method and apparatus for providing a user with information

Technical field

The present invention relates to technical field of Internet information, more particularly to a kind of providing a user with for specific application area The technology of information.

Background technology

Currently, when user needs to obtain some information, scanned for by search engine more, however, due to search General substantial amounts of Search Results that engine is provided and scattered, user stills need to spend more time, energy to come from search Searched in result and obtain its really necessary information.Also, user also needs to continuous range query word to scan for sometimes, this Capability Requirement to user is higher.

Additionally, for the information of some specific application areas, search engine cannot also provide more deep Search Results, User can only voluntarily screen, and further obtain the information of its needs constantly to search for by secondary or even multiple search, so that So that the search experience of user is poor.

For example, as user's search " Finance and Economics University Of Jiangxi in 2011 is in one acceptance cut-off point of Jiangxi Province examinee ", search Engine can provide a user with many bar Search Results, and user typically need to first screen the information such as title, the summary of Search Results, then The Search Results that may include its information needed are selected to browse one by one from these Search Results, until the letter needed for obtaining it Cease or re-start search.Obviously, this needs the user effort long period to obtain information, less efficient.

Although for specific application area, also has carried out with user come automatically man-machine by question and answer robot in the prior art Interaction, and answer the problem of user.However, the problem that these question and answer robots can be answered is extremely limited, it is from advance that it is mostly Answer is obtained in the problem base of foundation, for the problem not having in problem base, question and answer robot will be unable to response, be typically only capable to carry Show that user turns to manual service.

The content of the invention

It is an object of the invention to provide a kind of method and apparatus for providing a user with information for specific application area.

According to an aspect of the invention, there is provided a kind of side for providing a user with information for specific application area Method, wherein, the method includes：

- the inquiry message submitted to according to user, determines the problem point of the inquiry message correspondence specific application area Category information；

- according to described problem classification information, determine other supplement dimensional informations corresponding to described problem classification information；

- obtain the problem side information supplemented corresponding to dimensional information；

- according to the inquiry message and described problem side information, it is determined that corresponding answer information, and be supplied to described User.

According to another aspect of the present invention, a kind of information that provides a user with for specific application area is additionally provided Device, wherein, the device includes：

- for the inquiry message according to user's submission, determine asking for the inquiry message correspondence specific application area Inscribe the device of classification information；

- be used for according to described problem classification information, determine other supplement dimension letters corresponding to described problem classification information The device of breath；

- for obtaining the device for supplementing the problem side information corresponding to dimensional information；

- be used for according to the inquiry message and described problem side information, it is determined that corresponding answer information, and be supplied to The device of the user.

Compared with prior art, the Question Classification information of the inquiry message that the present invention is submitted to according to user, it is determined that accordingly Supplement dimensional information, to obtain problem side information, then, and then determines phase according to inquiry message and problem side information The answer information answered, and it is supplied to user.Scheme of the invention, its inquiry message for being directed to user's submission not only can be with Corresponding answer information is directly provided the user, can also be provided the user more to meet by obtaining problem side information and be used The answer information of family query demand, therefore, save user and obtain the time of problem answers, while improving user obtains information Efficiency.Further, the present invention can guide the problem that user is provided needed for obtaining answer information to mend based on interactive question and answer Information is filled, the requirement to the problem descriptive power of user is it reduced, pervasive degree of the scheme to user is improve so that more User more easily obtains information by the present invention, so as to improve the experience of user.

Brief description of the drawings

By the detailed description made to non-limiting example made with reference to the following drawings of reading, it is of the invention other Feature, objects and advantages will become more apparent upon：

Fig. 1 shows a kind of method for providing a user with information for specific application area according to one aspect of the invention Flow chart；

Fig. 2 shows a kind of dress for providing a user with information for specific application area according to a further aspect of the present invention Put schematic diagram.

Same or analogous reference represents same or analogous part in accompanying drawing.

Specific embodiment

The present invention is described in further detail below in conjunction with the accompanying drawings.

The present invention can provide the user answer information by the interaction of the network equipment and user equipment.Specifically, user Inquiry message is submitted to by its user equipment；Then, the network equipment determines that inquiry message correspondence is specific according to the inquiry message The Question Classification information of application field；Then, the network equipment determines that Question Classification information institute is right according to the Question Classification information One or more answered other supplement dimensional informations；Then, the network equipment obtains asking corresponding to this (s) supplement dimensional information Topic side information；Then, the network equipment is according to the inquiry message and foregoing problems side information, it is determined that corresponding answer letter Breath；Then, answer information is supplied to user equipment by the network equipment；Then, answer information is fed back to user by user equipment.

The solution of the present invention can be realized by various human-computer interaction interfaces.For example, user passes through various instant messagings Dialog box is interacted carrying out question and answer with the network equipment, submits inquiry message to the network equipment, and obtain accordingly from the network equipment Answer.

Specifically, by taking search engine as an example, user can submit to inquiry message, search engine to return in input frame is searched for One results page, can include an interactive interface in the results page, the top of the interactive interface is used to show user and net The answer information that the inquiry message and the network equipment that the conversation content of network equipment, such as user are submitted to are returned, bottom is used to show believes Breath input frame.Wherein, search engine can be directly as the network equipment of the inquiry message for answering user, it is also possible to make It is transferring equipment, the transfer of question and answer message is carried out between the network equipment for being user and the inquiry message for answering user.Further Ground, for the inquiry message that user submits to, the network equipment possibly cannot obtain corresponding answer information or the answer letter for being obtained Breath quantity it is more, the network equipment can also obtain the affiliated Question Classification of the inquiry message needed for problem side information, such as pass through Further with user interacts to obtain problem side information, now the network equipment will be presented in interactive interface problem is supplemented and believe The inquiry that manner of breathing is closed, user submits corresponding problem side information to by information input frame, so that the network equipment can be provided accordingly Answer information that is more accurate, more meeting user's request.

Here, user equipment includes but is not limited to any one can pass through keyboard, touch pad and voice-operated device with user The electronic product of man-machine interaction, such as personal computer, mobile phone, smart mobile phone, PDA, panel computer etc. are carried out Deng input equipment.

Here, the network equipment include but is not limited to network host, single network server, multiple webserver set or The cloud that multiple servers are constituted.Here, cloud is by a large amount of main frames or the webserver based on cloud computing (Cloud Computing) Constitute, wherein, cloud computing is one kind of Distributed Calculation, a super void being made up of the set of computers of a group loose couplings Intend computer.

Further, in the present invention, the network equipment can as entirety, or by which part network host/server, or even The specific device in one or more network host/servers, such as information provider unit are installed on, to be handed over user equipment Mutually and provide information.

Herein, illustrated with the related problem consulting of college entrance examination and answer more, however, those skilled in the art should be able to manage Solution, the present invention is not limited to a certain specific specific application area, and such as college entrance examination is seeked advice from field, led for arbitrary concrete application Domain, as long as the solution of the present invention goes for the specific application area, it should be contained in patent protection model of the invention Within enclosing.

Fig. 1 is the method flow diagram according to one aspect of the invention, shows a kind of process of offer information.As shown in figure 1, In step sl, inquiry message is submitted to the network equipment 2 by user by its user equipment 1；In step s 2, the network equipment 2 According to the inquiry message, the Question Classification information in the inquiry message particular application field is determined；In step s3, network Equipment 2 determines one or more other supplement dimensional informations corresponding to the Question Classification information according to the Question Classification information； In step s 4, the network equipment 2 obtains the problem side information corresponding to this (s) supplement dimensional information；In step s 5, net Network equipment 2 is according to the inquiry message and foregoing problems side information, it is determined that corresponding answer information；In step s 6, network Answer information is supplied to user equipment 1 by equipment 2；In the step s 7, answer information is fed back to user by user equipment 1.

Preferably, the network equipment 2 is in the initially inquiry message of acquisition user, you can provide a user with corresponding answer letter Breath.However, if the answer information quantity for now obtaining is more, the network equipment 2 can start the mistake of above-mentioned steps S2- steps S6 Journey carrys out the inquiry demand of progressively clear and definite user, to reduce the quantity of answer information, so as to can provide the user more accurately answer Case information.

Specifically, in step sl, inquiry message is submitted to the network equipment 2 by user by its user equipment 1, accordingly Ground, the network equipment 2 receives the inquiry message.

Here, inquiry message can give expression to the content that user wants inquiry, specifically, inquiry message for example can be " Finance and Economics University Of Jiangxi in 2011 is how many in one acceptance cut-off point of Jiangxi Province examinee ", " 600 points of college entrance examination can more than which learn School ", " how the Cai Nengqu U.S. is studied abroad ", " either with or without my women T-shirt suitable " etc..

For example, user equipment 1 can be presented an interactive interface to user, so that user submits inquiry in the interactive interface Information, then, user equipment 1 sends to the network equipment 2 inquiry message of user input.

Wherein, inquiry message can be input into forms such as word or voices.For the inquiry message of phonetic entry, user Equipment 1 can carry out speech recognition to it, and after being converted into word, word inquiry message be sent to the network equipment 2；Also, Before the word inquiry message that identification is obtained sends, user equipment 1 can also point out user to confirm whether the voice identification result is accurate Really.Alternately, user equipment 1 directly can be also sent to the network equipment 2 voice inquiry message, be somebody's turn to do with 2 Duis by the network equipment Voice inquiry message carries out speech recognition.

In step s 2, the network equipment 2 determines the inquiry message correspondence application-specific neck according to user's query information The Question Classification information in domain.

Specific application area corresponding to inquiry message can determine according to key to the issue information therein, for example, network Equipment 2 carries out cutting to inquiry message, and inquires about predetermined keywords database, to determine the application field corresponding to inquiry message. Here, key to the issue information means to can be used for the information for being described problem in the inquiry message of user and/or can be used to look into Ask to obtain the information of the answer of determination, keyword therein, key sentence etc..

Alternately, interact based on specific application area to carry out between user and the network equipment 2, for example, with Family and the interactive interface that the interactive interface of the network equipment 2 is for specific application area, such as college entrance examination consulting interface, consultation on the study abroad Interface etc..

The Question Classification the letter how network equipment 2 determines inquiry message particular application field will be illustrated below Breath.

For example, the network equipment 2 can carry out cutting to inquiry message, and predetermined keywords database is inquired about, with from being obtained Segmenting word in determine key to the issue word, and then Question Classification information is determined according to key to the issue word.Wherein, the keywords database Can be a general key dictionary, it is also possible to be directed to the keywords database of specific application area.Here, also having needed a Question Classification Storehouse, wherein the corresponding relation of key to the issue word and Question Classification information is preserved, so that the network equipment 2 can inquire about the Question Classification Storehouse determines the Question Classification information of inquiry message.Preferably, the Question Classification storehouse can be the Information Number in respective application field According to a word bank in storehouse.

Specific such as the network equipment 2 carries out cutting to inquiry message " how the Cai Nengqu U.S. is studied abroad ", obtains multiple cuttings Word, and predetermined keywords database is inquired about, to obtain key to the issue word " U.S. ", " studying abroad " from these segmenting words, so that network Equipment 2 determines that the inquiry message is " U.S.'s consultation on the study abroad " in the Question Classification information of " consultation on the study abroad " application field.

Preferably, the network equipment 2 inquires about predetermined keywords database, obtains key to the issue word and its weight in segmenting word； Then, the network equipment 2 can determine Question Classification information according to wherein weight highest key to the issue word.

Specifically such as, " Finance and Economics University Of Jiangxi in 2011 is in one admission score of Jiangxi Province examinee to inquiry message for the network equipment 2 Line is how many " cutting is carried out, multiple segmenting words are obtained, and predetermined keywords database is inquired about, asked with being obtained from these segmenting words Topic key message, such as keyword " 2011 ", " Finance and Economics University Of Jiangxi ", " Jiangxi Province ", " one ", " acceptance cut-off point ", wherein The weight highest of keyword " acceptance cut-off point ", so that the network equipment 2 determines the inquiry message in " college entrance examination consulting " application field Question Classification information be " score line inquiry ".

And for example, the network equipment 2 can carry out cutting to inquiry message, and interrogative therein segmenting word adjacent thereto is closed And, obtaining key sentence, and inquire about default Question Classification ATL and obtain the Question Classification information of inquiry message.It is preferred that Ground, when the number of words of inquiry message is less, the network equipment 2 is obtained according to directly Question Classification module library is inquired about according to inquiry message Obtain Question Classification information.Now, the network equipment 2 still needs to obtain the key to the issue word in inquiry message, is answered for follow-up acquisition Case information.

Specifically such as, " Finance and Economics University Of Jiangxi in 2011 is in one admission score of Jiangxi Province examinee to inquiry message for the network equipment 2 Line is how many " cutting is carried out, interrogative therein " being how many " segmenting word adjacent thereto " acceptance cut-off point " are merged, so as to obtain Key sentence " acceptance cut-off point are how many " is obtained, accordingly, the network equipment 2 inquires about default Question Classification ATL to obtain the inquiry Ask that information is " score line inquiry " in the Question Classification information of " college entrance examination consulting " application field.

Here, inquiry message can be the character string for arbitrarily meeting natural language custom；And due to the network equipment 2 not Simply scanned for according to inquiry message, and be to determine the inquiry message and correspond to the Question Classification letter of specific application area Breath, therefore, the network equipment 2 may be better understood the issue requirement of user.

Preferably, the issue type information of the upper inquiry message that the network equipment 2 can be submitted to according to user, it is determined that current ask Ask the Question Classification information of information.

For example, curent interrogation information is " that Beijing University", key to the issue information therein is " Beijing University ", and a upper inquiry Information for " Tsing-Hua University OK", the Question Classification information of a upper inquiry message is " school's brief introduction ", and the network equipment 2 can be true The Question Classification information of settled preceding inquiry message is also " school's brief introduction ".

The network equipment 2 can be taken this mode to determine the problem point of curent interrogation information below at least under 3 kinds of situations Category information：

1) when the key to the issue information in curent interrogation information is not enough to determine the issue type information of curent interrogation information, For curent interrogation information " that Beijing University", key to the issue information " Beijing University " therein fails to be matched in Question Classification storehouse Question Classification information.

2) the corresponding dimensional information of key to the issue information of curent interrogation information belongs to the key to the issue of an inquiry message One of corresponding dimensional information of information, " Finance and Economics University Of Jiangxi in 2011 is in one record of Jiangxi Province examinee for example, a upper inquiry message Take score line is how many " in corresponding multiple dimensional informations, including key to the issue information " 2011 " corresponding dimensional information " time ", curent interrogation information " 2012" in correspondence dimensional information of only key to the issue information " 2012 " " time ".

3) curent interrogation information meets specific template, such as " that XX" or " XX" etc..

In step s3, the network equipment 2 determines other corresponding to the Question Classification information according to the Question Classification information Supplement dimensional information.

Here, the answer information corresponding to the inquiry message of a certain Question Classification of determination, except existing in inquiry message Key to the issue information, the network equipment 2 generally also needs to know the information under one or more other dimensions, that is, supplement dimension letter The corresponding problem side information of breath.

For example, for Question Classification information for " score line inquiry " inquiry message, it usually needs the time, university's title, Enrollment provinces and cities, the specifying information of the dimension such as department (literal arts or natural sciences) obtain the answer information of determination.

For another example, it is the inquiry message of " universities and colleges are entered oneself for the examination in college entrance examination " for Question Classification information, it usually needs Entrance Examination, examinee The specifying information of the dimensions such as location, department obtains the answer information of determination.

And for example, it is the inquiry message of " U.S.'s consultation on the study abroad " for Question Classification information, it usually needs education background, the TOEFL The specifying information of the dimensions such as achievement, IELTS achievement obtains the answer information of determination.

Also such as, it is the inquiry message of " commercial product recommending " for Question Classification information, it usually needs trade name, sex, material The specifying information of the dimensions such as matter, style, size obtains the answer information of determination.

Here, a problem dimension storehouse has also been needed, wherein the corresponding relation of Question Classification information and dimensional information is preserved, from And the network equipment 2 can inquire about the problem dimension storehouse to determine all dimensional informations corresponding to a certain Question Classification information.It is preferred that Ground, the problem dimension storehouse also integrates with foregoing problems class library, and is alternatively the information database in respective application field In a word bank.

Due to the information corresponding to partial dimensional may have been included in the key to the issue information of inquiry message, so that right In its corresponding Question Classification information, the network equipment 2 also needs to obtain the dimensional information not included in the inquiry message, i.e. inquiry letter The corresponding supplement dimensional information of breath.

For example, the key to the issue in " Finance and Economics University Of Jiangxi in 2011 is how many in one acceptance cut-off point of Jiangxi Province examinee " Information " 2011 " correspondence dimensional information " time ", " Finance and Economics University Of Jiangxi " correspondence dimensional information " university's title ", " Jiangxi Province " Correspondence dimensional information " enrollment provinces and cities ".Accordingly, the network equipment 2 determines that other are mended under its Question Classification information " score line inquiry " Filling dimensional information includes department.

For another example, " 600 points " correspondence dimensional informations of the key to the issue information in " 600 points of college entrance examination can more than which school " are " high Examine achievement ".Accordingly, the network equipment 2 determines that other supplement dimensional informations include examining under its Question Classification information " entering oneself for the examination universities and colleges " Raw location, department.

Also such as, " either with or without my women T-shirt is adapted to " in key to the issue information " T-shirt " correspondence dimensional information " trade name Title ", " Ms " correspondence dimensional information " sex ".Accordingly, the network equipment 2 determines it under its Question Classification information " commercial product recommending " He supplements dimensional information includes material, style, size.

In step s 4, the network equipment 2 obtains the problem side information corresponding to supplement dimensional information.

Here, problem side information is corresponding with supplement dimensional information.For example, corresponding with supplement dimensional information " department " Problem side information include literal arts or natural sciences；For another example, the problem corresponding with supplement dimensional information " examinee location " is supplemented Information includes but is not limited to Beijing, Shanghai, Tianjin, Chongqing, Hebei etc.；And for example, it is relative with supplement dimensional information " education background " The problem side information answered including but not limited to master, scholar, height is medium.

The mode that the network equipment 2 obtains problem side information at least includes following 2 kinds：

1) network equipment 2 voluntarily obtains problem side information by information inquiry or information processing.

For example, problem side information, specifically, user can be obtained in the network equipment 2 from the user profiles for pre-saving One or more user profile is preserved in profile, such as, department, location, education background of user etc., the network equipment 2 from The information matched to supplement dimensional information is obtained in these user profile.

And for example, the network equipment 2 can the IP address based on user obtain the current location information of user；Or, network Equipment 2 may be based on the mode of GPS location to obtain the current location information of user.The network equipment 2 can be by the present bit of user Confidence breath is used as such as examinee location.

2) interact to obtain by the one or many with user.

Specifically, the network equipment 2 is the corresponding supplement inquiry language of supplement dimensional information generation according to predetermined group sentence rule Sentence, and problem side information is obtained by interacting for one or many and user.

For example, the network equipment 2 can only add question mark, so as to generate corresponding supplement INQUIRE statement, such as " examination ground Point", " total marks of the examination" etc..For another example, the network equipment 2 can also add prefix " may I ask you " and question mark, so as to generate " may I ask you Examination room", " may I ask your total marks of the examination" etc. supplement INQUIRE statement.

Preferably, the network equipment 2 can generate corresponding supplement INQUIRE statement according to the tone type of inquiry message.

For example, inquiry message is for " parent, I can what school of the above", then the supplement INQUIRE statement of the generation of the network equipment 2 can Think that " parent, may I ask how many points of total marks of the examination”.For another example, inquiry message is for " Europe bar, which American university I can apply for", then The supplement INQUIRE statement of the generation of the network equipment 2 can be for " younger sister, how is your TOEFL score”.

The network equipment 2 according to the quantity of supplement dimensional information, can determine the quantity of supplement INQUIRE statement to be generated.Example Such as, it is each supplement dimensional information, generates single supplement INQUIRE statement；Or, the network equipment 2 can combine multiple supplement Dimensional information, generates a supplement INQUIRE statement, and such as, " parent, may I ask how many points of 1) total marks of the examination2) where is examination room 3) literal arts or natural sciences”.

Then, the network equipment 2 is supplied to user equipment 1 by INQUIRE statement is supplemented；Then, user equipment 1 is in interactive interface Upper presentation supplements INQUIRE statement, and receives the problem side information of user input, is returned to the network equipment 2.

The network equipment 2 can one by one provide a user with supplement INQUIRE statement, and correspondingly, the network equipment 2 is also one by one received The problem side information that user returns, so as to by repeatedly obtaining whole issue side information with interacting for user；Or, net Network equipment 2 provides a supplement INQUIRE statement, and including the inquiries to multiple supplement dimensional informations, user can be once or point more It is secondary to return to corresponding problem side information, so as to believe obtaining whole issue and supplement by being interacted for one or many and user Breath.

Additionally, the multiple corresponding to some Question Classifications has hierarchical relationship between supplementing dimensional informations.For example, for asking Ask how information " can go to the U.S.", its Question Classification information is " going abroad consultation ", corresponding to the Question Classification information first The supplement dimensional information of level is " purpose of going abroad ".

The problem side information corresponding with the supplement dimensional information of first level include but is not limited to travel, study abroad, Immigrant etc..And these problem side informations, can be used to determine the supplement dimensional information of next level, for example, corresponding with studying abroad Secondary supplement dimensional information include but is not limited to education background, TOEFL score etc..

Therefore, the network equipment 2 can be according to predetermined group sentence rule for the supplement dimensional information generation of the first level is corresponding Supplement INQUIRE statement, and the supplement INQUIRE statement that will be generated is supplied to user equipment 1；User equipment 1 on interactive interface to User is presented the supplement INQUIRE statement, and receives the problem side information of user input, sends it to the network equipment 2.

Then, the network equipment 2 determines the supplement dimensional information of next level according to the problem side information of user feedback, And generate corresponding supplement INQUIRE statement and be supplied to user, until the network equipment 2 obtains all supplement dimensional information institutes Corresponding problem side information.

Here, for the sake of for simple declaration, only being illustrated with two-layer hierarchical relationship, those skilled in the art will be understood that Also there can be three layers of even more hierarchical relationships between multiple supplement dimensional information.For example, the supplement dimension letter of the first level It is purpose of going abroad to cease, and the supplement dimensional information of the second level is immigrant's species, and corresponding problem side information is included but is not limited to Skill immigration or migration, investor etc., and these problem side informations can be used to determine the supplement dimensional information of third layer level.

In step s 5, the network equipment 2 is according to inquiry message and problem side information, it is determined that corresponding answer information.

Here, answer information is available to user for responding the information of inquiry message.

The network equipment 2 determines that the mode of corresponding answer information includes but is not limited to following 2 kinds：

1) information database of pre-established specific application area is inquired about to determine corresponding answer information.

Here, specific application area includes but is not limited to examination consulting, going abroad consultation, commodity purchasing consulting etc..

Substantial amounts of source data is there is in internet, such as, the website such as Sohu's college entrance examination, Sina's college entrance examination, Chinese education are online In source data belong to examination consulting field；Source in the websites such as Baidu's education, the consultation on the study abroad of golden Gillette, New Orient service for studying abroad Data belong to consultation on the study abroad field.

The network equipment 2 can gather the substantial amounts of source data for belonging to some specific application area from multiple websites, connect , the network equipment 2 extracts the structural data corresponding to each dimensional information from source data, to set up the specific application area Information database.

For example, the content relevant with acceptance cut-off point is included in source data, and acceptance cut-off point are by time, big scientific name Claim, enrollment provinces and cities, department (literal arts or natural sciences), enrollment batch this 5 dimensional informations are determined, such as shown in following table one：

Table one

The extractable structural data as corresponding to each dimensional information in table one of the network equipment 2, and in this way equally from The structural data corresponding to each college entrance examination relevant dimension information is extracted in other source datas, to set up the information of college entrance examination consulting accordingly Database.

Those skilled in the art will be understood that the process of setting up of the information database of above-mentioned score line is only for example, without Any limitation should be taken as, the information database of any other existing or future specific application area is built Vertical process, is such as applicable to the present invention, then should equally be included within scope of patent protection of the invention, and herein with reference side Formula is incorporated herein.

After the information database of specific application area is set up, the network equipment 2 can be by inquiring about the letter of specific application area Database is ceased to determine corresponding answer information.

For example, for inquiry message " Finance and Economics University Of Jiangxi in 2011 is in one acceptance cut-off point of Jiangxi Province examinee ", network Equipment 2 determine the inquiry message key to the issue information for " 2011 ", " Finance and Economics University Of Jiangxi ", " Jiangxi Province ", " a collection of ", " acceptance cut-off point ", and it is " natural sciences " to obtain the problem side information of the inquiry message, therefore, the inquiry college entrance examination of the network equipment 2 is consulted The information database of inquiry, can obtain answer information " 555 points ".

Except above-mentioned only using key to the issue information and problem side information as the inquiry mode of querying condition, the network equipment 2 May also be combined with dimensional information to be inquired about, for example, with " time=2011 year ", " university's title=Finance and Economics University Of Jiangxi ", " trick Raw provinces and cities=Jiangxi Province ", " enrollment batch=a collection of ", " problem types=score line inquiry ", " department=natural sciences " are used as inquiry Condition inquires about the information database of score line, to obtain answer information.

2) for the inquiry message with prediction property, corresponding answer information is determined with reference to current concern temperature.

For " 600 points of college entrance examination in this year can more than which school ", " this year, which American School master's graduation can apply for " This kind of inquiry message containing prediction property, the network equipment 2 can not be obtained accordingly directly through Query Information database Answer information, but the historical data that the network equipment 2 can be in information database, and combine the current concern of the application field Temperature determines corresponding answer information.

Wherein, current concern temperature is counted and divided based on the network operation daily record to a large number of users nearly a period of time Analyse to determine.For example, by recording and nearly three months of a large number of users of statistics sharing in forum of Baidu has with Tsing-Hua University The information of pass, learns the click on Tsing-Hua University, the operation amount browse, put question to, answering, so that it is determined that to Tsing-Hua University Current concern temperature, current concern temperature can for example be embodied by the form of weighted value, and weighted value is more than 1, illustrate current Concern temperature is high, and weighted value is less than 1, illustrates currently to pay close attention to temperature low.

Therefore, for " 600 points of college entrance examination in this year can more than which school " this inquiry message, its key to the issue information is " this year ", " 600 points ", problem side information includes " Beijing ", " natural sciences ", " a collection of ", and the network equipment 2 can be according to each calendar plan Year Beijing recruit first batch natural sciences examinee college entrance examination acceptance cut-off point, carry a grade line, over the years admission best result, average mark, and Each university this year is predicted with reference to the current concern temperature of each university recruit the height of first batch natural sciences examinee in Beijing Acceptance cut-off point are examined, for example, calculate a certain university recruits the college entrance examination acceptance cut-off point of first batch natural sciences examinee in Beijing over the years Average value, and the average value is carried out into multiplying with the weighted value for embodying current concern temperature, by the knot of the multiplying Fruit in Beijing used as recruiting the college entrance examination acceptance cut-off point of first batch natural sciences examinee university's this year；Then, the network equipment 2 is optional Select wherein university name of the acceptance cut-off point below 600 points and be referred to as answer information.

Preferably, answer summary info is may also include in answer information.

Wherein, answer summary info is generated according to answer information, to summarize content, the statistical information etc. of answer information.

For example, for inquiry message, " 600 points can which university of the above", the answer information that the network equipment 2 determines includes " China University of Political Science ＆ Law, Beijing Jiaotong University, Beijing Language and Culture University, University of Science ＆ Technology, Beijing ... ", includes 37 in the answer information University of institute, therefore, the network equipment 2 can generate answer summary info and " have 37 universities, wherein each university at least includes 2 Optional specialty ".

Preferably, the relevant dimension information that the network equipment 2 can also be according to corresponding to answer information, provides a user with based on phase The answer information for closing dimensional information to reacquire.

Wherein, answer information has generally corresponded to relevant dimension information, for example, for inquiry message " 600 points can more than which University", the answer information that the network equipment 2 determines includes " China University of Political Science ＆ Law's (science of law, journalism), Beijing Jiaotong University's (soil Wood engineering, biomedical engineering), Beijing Language and Culture University's (translation, English), University of Science ＆ Technology, Beijing (applied physics, mathematics with should With mathematics) ... ", the answer information is each university's title (major name), and the related dimension corresponding to the answer information Degree information can be major name, therefore, the network equipment 2 can also be obtained corresponding new based on wherein related major name Answer information, such as " civil engineering (University of Science ＆ Technology, Beijing, Beijing Jiaotong University), journalism (China University of Political Science ＆ Law, Beijing language University) ... ", the new answer information can be supplied to user by the network equipment 2.

In step s 6, answer information is supplied to user equipment 1 by the network equipment 2, and correspondingly, user equipment 1 is obtained should Answer information, then, in the step s 7, the answer information is fed back to user by user equipment 1 on interactive interface.

Preferably, mode from user equipment 1 to user feedback answer information, can be with the mode of user input inquiry message Unanimously, for example, user with speech form be input into inquiry message, then user equipment 1 can also speech form to user feedback answer Information, the vocal answer information can be provided by the network equipment 2, can also be answered according to the word that the network equipment 2 is provided by user equipment 1 Case information is changed.

Alternately, also user can be given by right to choose, selects the user equipment 1 of the network equipment 2/ to furnish an answer by user The form of information.

Fig. 2 is the schematic device according to another embodiment of the present invention, shows a kind of carrying for specific application area For the device of information, namely information provider unit 20.As shown in Fig. 2 information provider unit 20 is installed in the network equipment 2, letter Breath offer device 20 includes device 21-25.

Specifically, inquiry message is submitted to the network equipment 2 by user by its user equipment 1；The device 21 of the network equipment 2 According to the inquiry message, determine that the Question Classification information in the inquiry message particular application field (for ease of distinguishing, below will Device 21 is referred to as determining device 21 of classifying)；The device 22 of the network equipment 2 determines the Question Classification according to the Question Classification information Device 22 (for ease of distinguishing, is referred to as dimension and determines dress by one or more other supplement dimensional informations corresponding to information below Put 22)；The device 23 of the network equipment 2 obtain corresponding to this (s) supplement dimensional information problem side information (for ease of distinguishing, Device 23 is referred to as below supplement acquisition device 23)；The device 24 of the network equipment 2 is mended according to the inquiry message and foregoing problems Information is filled, it is determined that corresponding answer information (for ease of distinguishing, device 24 being referred to as into answer determining device 24 below)；The network equipment Answer information is supplied to user equipment 1 (for ease of distinguishing, device 25 to be referred to as into answer offer device below by 2 device 25 25)；The answer information is fed back to user by user equipment 1.

Preferably, the network equipment 2 is when the inquiry message of user is initially obtained, answer offer device 25 or the network equipment 2 In other devices can provide a user with corresponding answer information.However, if the answer information quantity for now obtaining is more, The network equipment 2 can start it is above-mentioned by classification determining device 21, dimension determining device 22, supplement acquisition device 23 and answer determine The operation that device 24 is performed successively carrys out the inquiry demand of progressively clear and definite user, and reduces the quantity of answer information, so as to can be use Family provides more accurate answer information.

Specifically, inquiry message is submitted to the network equipment 2 by user by its user equipment 1, correspondingly, the network equipment 2 Receive the inquiry message.

The classification determining device 21 of the network equipment 2 determines that inquiry message correspondence is described specific according to user's query information The Question Classification information of application field.

Specific application area corresponding to inquiry message can determine according to key to the issue information therein, for example, classification Determining device 21 carries out cutting to inquiry message, and inquires about predetermined keywords database, to determine the application corresponding to inquiry message Field.Here, key to the issue information means to can be used in the inquiry message of user the information being described to problem and/or available In inquiry obtaining the information of the answer of determination, keyword therein, key sentence etc..

The problem point how classification determining device 21 determines inquiry message particular application field will be illustrated below Category information.

For example, classification determining device 21 can carry out cutting to inquiry message, and predetermined keywords database is inquired about, with from institute Key to the issue word is determined in the segmenting word of acquisition, and then Question Classification information is determined according to key to the issue word.Wherein, the key Dictionary can be a general key dictionary, it is also possible to be directed to the keywords database of specific application area.Here, also having needed one to ask Topic class library, wherein the corresponding relation of key to the issue word and Question Classification information is preserved, so that determining device 21 of classifying can be looked into The Question Classification storehouse is ask to determine the Question Classification information of inquiry message.Preferably, the Question Classification storehouse can be respective application A word bank in the information database in field.

Specific such as classification determining device 21 carries out cutting to inquiry message " how the Cai Nengqu U.S. is studied abroad ", obtains multiple Segmenting word, and predetermined keywords database is inquired about, to obtain key to the issue word " U.S. ", " studying abroad " from these segmenting words, so that Classification determining device 21 determines Question Classification information of the inquiry message in " consultation on the study abroad " application field for " official communication is studied abroad in the U.S. Ask ".

Preferably, classification determining device 21 inquires about predetermined keywords database, obtain key to the issue word in segmenting word and its Weight；Then, classification determining device 21 can determine Question Classification information according to wherein weight highest key to the issue word.

Specifically such as, " Finance and Economics University Of Jiangxi in 2011 is in one record of Jiangxi Province examinee to inquiry message for classification determining device 21 Take score line is how many " cutting is carried out, multiple segmenting words are obtained, and predetermined keywords database is inquired about, with from these segmenting words Obtain key to the issue information, such as keyword " 2011 ", " Finance and Economics University Of Jiangxi ", " Jiangxi Province ", " one ", " admission score The weight highest of line ", wherein keyword " acceptance cut-off point ", so that determining device 21 of classifying determines the inquiry message in " college entrance examination The Question Classification information of consulting " application field is " score line inquiry ".

And for example, classification determining device 21 can carry out cutting to inquiry message, cut interrogative therein is adjacent thereto Participle merges, and to obtain key sentence, and inquires about default Question Classification ATL and believes obtaining the Question Classification of inquiry message Breath.Preferably, when the number of words of inquiry message is less, classification determining device 21 is according to directly according to inquiry message inquiry problem point Generic module storehouse obtains Question Classification information.Now, classification determining device 21 still needs to obtain the key to the issue word in inquiry message, Answer information is obtained for follow-up.

Specifically such as, " Finance and Economics University Of Jiangxi in 2011 is in one record of Jiangxi Province examinee to inquiry message for classification determining device 21 Take score line is how many " cutting is carried out, interrogative therein " being how many " segmenting word adjacent thereto " acceptance cut-off point " are merged, So as to obtain key sentence " acceptance cut-off point are how many ", accordingly, classification determining device 21 inquires about default Question Classification template Storehouse come obtain the inquiry message " college entrance examination consulting " application field Question Classification information be " score line inquiry ".

Preferably, classification determining device 21 or the network equipment 2 in other devices can according to user submit to it is upper one inquiry The issue type information of information, determines the Question Classification information of curent interrogation information.

For example, curent interrogation information is " that Beijing University", key to the issue information therein is " Beijing University ", and a upper inquiry Information for " Tsing-Hua University OK", the Question Classification information of a upper inquiry message is " school's brief introduction ", determining device 21 of classifying The Question Classification information that can determine that curent interrogation information is also " school's brief introduction ".

Other devices in classification determining device 21 or the network equipment 2 can take this side below at least under 3 kinds of situations Formula determines the Question Classification information of curent interrogation information：

2) the corresponding dimensional information of key to the issue information of curent interrogation information belongs to the key to the issue of an inquiry message One of corresponding dimensional information of information, " Finance and Economics University Of Jiangxi in 2011 is in one record of Jiangxi Province examinee for example, a upper inquiry message Take score line is how many " in corresponding multiple dimensional informations, including key to the issue information " 2011 " corresponding dimensional information " year Part ", curent interrogation information " 2012" in correspondence dimensional information of only key to the issue information " 2012 " " time ".

Dimension determining device 22 determines other supplement dimensions corresponding to the Question Classification information according to the Question Classification information Degree information.

Here, the answer information corresponding to the inquiry message of a certain Question Classification of determination, except existing in inquiry message Key to the issue information, the network equipment 2 generally also needs to know the information under one or more other dimensions, that is, supplement dimension Problem side information corresponding to information.

Here, a problem dimension storehouse has also been needed, wherein the corresponding relation of Question Classification information and dimensional information is preserved, from And dimension determining device 22 can inquire about the problem dimension storehouse to determine all dimensional informations corresponding to a certain Question Classification information. Preferably, the problem dimension storehouse also integrates with foregoing problems class library, and is alternatively the Information Number in respective application field According to a word bank in storehouse.

Due to the information corresponding to partial dimensional may have been included in the key to the issue information of inquiry message, so that right In its corresponding Question Classification information, dimension determining device 22 also needs to obtain the dimensional information not included in the inquiry message, that is, ask Ask the supplement dimensional information corresponding to information.

For example, the key to the issue in " Finance and Economics University Of Jiangxi in 2011 is how many in one acceptance cut-off point of Jiangxi Province examinee " Information " 2011 " correspondence dimensional information " time ", " Finance and Economics University Of Jiangxi " correspondence dimensional information " university's title ", " Jiangxi Province " Correspondence dimensional information " enrollment provinces and cities ".Accordingly, dimension determining device 22 determines under its Question Classification information " score line inquiry " Other supplement dimensional informations include department.

For another example, " 600 points " correspondence dimensional informations of the key to the issue information in " 600 points of college entrance examination can more than which school " are " high Examine achievement ".Accordingly, dimension determining device 22 determines other supplement dimensional informations under its Question Classification information " entering oneself for the examination universities and colleges " Including examinee location, department.

Also such as, " either with or without my women T-shirt is adapted to " in key to the issue information " T-shirt " correspondence dimensional information " trade name Title ", " Ms " correspondence dimensional information " sex ".Accordingly, dimension determining device 22 is under its Question Classification information " commercial product recommending " Determine that other supplement dimensional informations include material, style, size.

Supplement acquisition device 23 obtains the problem side information corresponding to supplement dimensional information.

The mode that supplement acquisition device 23 obtains problem side information at least includes following 2 kinds：

1) supplement acquisition device 23 voluntarily obtains problem side information by information inquiry or information processing.

For example, problem side information can be obtained from the user profiles for pre-saving in supplement acquisition device 23, specifically, One or more user profile is preserved in user profiles, such as, department, location, education background of user etc., supplement are obtained Device 23 obtains the information matched to supplement dimensional information from these user profile.

And for example, supplement acquisition device 23 can the IP address based on user obtain the current location information of user；Or, Supplement acquisition device 23 may be based on the mode of GPS location to obtain the current location information of user.Supplement acquisition device 23 can Using the current location information of user as such as examinee location.

2) interact to obtain by the one or many with user.

Specifically, supplement acquisition device 23 is ask according to predetermined group sentence rule for supplement dimensional information generates corresponding supplement Ask sentence, and problem side information is obtained by interacting for one or many and user.

For example, supplement acquisition device 23 can only add question mark, so as to generate corresponding supplement INQUIRE statement, such as " examination Place", " total marks of the examination" etc..For another example, supplement acquisition device 23 can also add prefix " may I ask you " and question mark, so as to generate " may I ask your examination room", " may I ask your total marks of the examination" etc. supplement INQUIRE statement.

Preferably, supplement acquisition device 23 can generate corresponding supplement inquiry language according to the tone type of inquiry message Sentence.

For example, inquiry message is for " parent, I can what school of the above", then supplement the supplement inquiry of the generation of acquisition device 23 Sentence can be for " parent, may I ask how many points of total marks of the examination”.For another example, inquiry message is for " Europe bar, I can apply for which U.S. is big Learn", then the supplement INQUIRE statement for supplementing the generation of acquisition device 23 can be for " younger sister, your TOEFL score is how”.

Supplement acquisition device 23 according to the quantity of supplement dimensional information, can determine the number of supplement INQUIRE statement to be generated Amount.For example, being each supplement dimensional information, single supplement INQUIRE statement is generated；Or, supplement acquisition device 23 can be tied Multiple supplement dimensional informations are closed, a supplement INQUIRE statement is generated, such as, " parent, may I ask how many points of 1) total marks of the examination2) take an examination Where is place3) literal arts or natural sciences”.

Then, supplement acquisition device 23 is supplied to user equipment 1 by INQUIRE statement is supplemented；Then, user equipment 1 is in interaction Presented on interface and supplement INQUIRE statement, and receive the problem side information of user input, be returned to supplement acquisition device 23.

Supplement acquisition device 23 can one by one provide a user with supplement INQUIRE statement, correspondingly, supplement acquisition device 23 One by one receive user return problem side information, so as to by repeatedly with user interact obtain whole issue supplement letter Breath；Or, supplement acquisition device 23 provides a supplement INQUIRE statement, including the inquiry to multiple supplement dimensional information, User can once or several times return to corresponding problem side information, so as to be obtained by interacting for one or many and user Whole issue side information.

Therefore, supplement acquisition device 23 can be according to predetermined group sentence rule for the supplement dimensional information of the first level generates phase The supplement INQUIRE statement answered, and the supplement INQUIRE statement that will be generated is supplied to user equipment 1；User equipment 1 is in interactive interface On be presented the supplement INQUIRE statement to user, and receive the problem side information of user input, send it to supplement and obtain dress Put 23.

Then, supplement acquisition device 23 determines the supplement dimension of next level according to the problem side information of user feedback Information, and generate corresponding supplement INQUIRE statement and be supplied to user, until supplement acquisition device 23 obtains whole supplements Problem side information corresponding to dimensional information.

Answer determining device 24 is according to inquiry message and problem side information, it is determined that corresponding answer information.

Answer determining device 24 determines that the mode of corresponding answer information includes but is not limited to following 2 kinds：

The harvester (not shown) of the network equipment 2 can be gathered from multiple websites it is substantial amounts of belong to some it is specific should With the source data in field, then, the device (not shown) of setting up of the network equipment 2 is extracted corresponding to each dimensional information from source data Structural data, to set up the information database of the specific application area.

For example, the content relevant with acceptance cut-off point is included in source data, and acceptance cut-off point are by time, big scientific name Claim, enrollment provinces and cities, department (literal arts or natural sciences), enrollment batch this 5 dimensional informations are determined, such as shown in upper table one.

The extractable structural data as corresponding to each dimensional information in table one of device is set up, and in this way equally from it The structural data corresponding to each college entrance examination relevant dimension information is extracted in his source data, to set up the Information Number of college entrance examination consulting accordingly According to storehouse.

After the information database of specific application area is set up, answer determining device 24 can be by inquiring about specific application area Information database determine corresponding answer information.

For example, for inquiry message " Finance and Economics University Of Jiangxi in 2011 is in one acceptance cut-off point of Jiangxi Province examinee ", answer Determining device 24 determines that the key to the issue information of the inquiry message is " 2011 ", " Finance and Economics University Of Jiangxi ", " Jiangxi Province ", " one Batch ", " acceptance cut-off point ", and obtain the problem side information of the inquiry message for " natural sciences ", therefore, answer determining device 24 is looked into The information database of college entrance examination consulting is ask, answer information " 555 points " can be obtained.

Except above-mentioned only using key to the issue information and problem side information as the inquiry mode of querying condition, answer determines dress Put 24 to may also be combined with dimensional information to be inquired about, for example, with " time=2011 year ", " university's title=Jiangxi finance and economics is big ", " enrollment provinces and cities=Jiangxi Province ", " enrollment batch=a collection of ", " problem types=score line inquiry ", " department=natural sciences " are made The information database of score line is inquired about for querying condition, to obtain answer information.

For " 600 points of college entrance examination in this year can more than which school ", " this year, which American School master's graduation can apply for " This kind of inquiry message containing prediction property, answer determining device 24 can not obtain phase directly through Query Information database The answer information answered, but the historical data that answer determining device 24 can be in information database, and combine the application field Current concern temperature determine corresponding answer information.

Therefore, for " 600 points of college entrance examination in this year can more than which school " this inquiry message, its key to the issue information is " this year ", " 600 points ", problem side information includes " Beijing ", " natural sciences ", " a collection of ", and answer determining device 24 can be according to each University is over the years to recruit the college entrance examination acceptance cut-off point of first batch natural sciences examinee in Beijing, carries a grade line, over the years admission best result, average Point, and combine the current concern temperature of each university and recruit first batch natural sciences examinee in Beijing predicting each university this year College entrance examination acceptance cut-off point, for example, calculating the over the years college entrance examination admission point that first batch natural sciences examinee is recruited in Beijing of a certain university The average value of number line, and the average value is carried out into multiplying with the weighted value for embodying current concern temperature, by the multiplying Result recruit the college entrance examination acceptance cut-off point of first batch natural sciences examinee in Beijing as university's this year；Then, answer determines Device 24 may be selected wherein university name of the acceptance cut-off point below 600 points and be referred to as answer information.

Preferably, answer summary info is may also include in answer information.

For example, for inquiry message, " 600 points can which university of the above", the answer information that answer determining device 24 determines Including " China University of Political Science ＆ Law, Beijing Jiaotong University, Beijing Language and Culture University, University of Science ＆ Technology, Beijing ... ", wrapped in the answer information Containing 37 universities, therefore, answer determining device 24 can generate answer summary info and " have 37 universities, wherein each university extremely Include 2 optional specialties less ".

Preferably, the relevant dimension that the network equipment 2 or another specific device therein can also be according to corresponding to answer informations Information, the answer information for providing a user with based on relevant dimension information to reacquire.

Wherein, answer information has generally corresponded to relevant dimension information, for example, for inquiry message " 600 points can more than which University", the answer information that answer determining device 24 determines includes that " China University of Political Science ＆ Law's (science of law, journalism), Traffic In Beijing are big Learn (civil engineering, biomedical engineering), Beijing Language and Culture University's (translation, English), University of Science ＆ Technology, Beijing (applied physics, number Learn and applied mathematics) ... ", the answer information is each university's title (major name), and corresponding with the answer information Relevant dimension information can be major name, therefore, other devices in answer determining device 24 or the network equipment 2 can also be based on Wherein related major name obtains corresponding new answer information, such as " civil engineering (University of Science ＆ Technology, Beijing, Traffic In Beijing University), journalism (China University of Political Science ＆ Law, Beijing Language and Culture University) ... ", its in answer determining device 24 or the network equipment 2 The new answer information can be supplied to user by device by him.

Answer information is supplied to user equipment 1 by answer offer device 25, and correspondingly, user equipment 1 obtains answer letter Breath, then, the answer information is fed back to user by user equipment 1 on interactive interface.

Preferably, mode from user equipment 1 to user feedback answer information, can be with the mode of user input inquiry message Unanimously, for example, user with speech form be input into inquiry message, then user equipment 1 can also speech form to user feedback answer Information, the vocal answer information can be provided by answer offer device 25, can also be carried according to answer offer device 25 by user equipment 1 The word answer information of confession is changed.

Alternately, also user can be given by right to choose, selects the user equipment 1 of answer offer device 25/ to carry by user For the form of answer information.

It should be noted that the present invention can be carried out in the assembly of software and/or software with hardware, for example, can adopt Realized with application specific integrated circuit (ASIC), general purpose computer or any other similar hardware device.In one embodiment In, software program of the invention can be by computing device realizing steps described above or function.Similarly, it is of the invention Software program (including related data structure) can be stored in computer readable recording medium storing program for performing, for example, RAM memory, Magnetically or optically driver or floppy disc and similar devices.In addition, some steps of the invention or function can employ hardware to realize, For example, coordinating so as to perform the circuit of each step or function as with processor.

In addition, a part of the invention can be applied to computer program product, such as computer program instructions, when its quilt When computer is performed, by the operation of the computer, the method according to the invention and/or technical scheme can be called or provided. And the programmed instruction of the method for the present invention is called, it is possibly stored in fixed or moveable recording medium, and/or pass through Data flow in broadcast or other signal bearing medias and be transmitted, and/or be stored according to described program instruction operation In the working storage of computer equipment.Here, including a device according to one embodiment of present invention, the device includes using In the memory and the processor for execute program instructions of storage computer program instructions, wherein, when the computer program refers to When order is by the computing device, method and/or skill that the plant running is based on foregoing multiple embodiments of the invention are triggered Art scheme.

It is obvious to a person skilled in the art that the invention is not restricted to the details of above-mentioned one exemplary embodiment, Er Qie In the case of without departing substantially from spirit or essential attributes of the invention, the present invention can be in other specific forms realized.Therefore, no matter From the point of view of which point, embodiment all should be regarded as exemplary, and be nonrestrictive, the scope of the present invention is by appended power Profit requires to be limited rather than described above, it is intended that all in the implication and scope of the equivalency of claim by falling Change is included in the present invention.Any reference in claim should not be considered as the claim involved by limitation.This Outward, it is clear that " including " word is not excluded for other units or step, odd number is not excluded for plural number.The multiple stated in system claims Unit or device can also be realized by a unit or device by software or hardware.The first, the second grade word is used for table Show title, and be not offered as any specific order.

Claims

1. a kind of method for providing a user with information for specific application area, wherein, the method includes：

- the inquiry message submitted to according to user, determines the Question Classification letter of the inquiry message correspondence specific application area Breath；

- supplement the corresponding supplement INQUIRE statement of dimensional information generation for described according to predetermined group sentence rule；

- the supplement INQUIRE statement is supplied to the user, obtained with by interacting for one or many and the user Problem side information corresponding to the supplement dimensional information；

- according to the inquiry message and described problem side information, it is determined that corresponding answer information, and it is supplied to the use Family.

2. method according to claim 1, wherein, there is hierarchical relationship, the acquisition between multiple supplement dimensional informations The step of described problem side information, specifically includes：

- according to predetermined group sentence rule it is the corresponding supplement INQUIRE statement of supplement dimensional information generation of the first level, and by institute The supplement INQUIRE statement of generation is supplied to the user；

- the supplement dimensional information of next level is determined according to the problem side information of the user feedback, and generate it is right with it The supplement INQUIRE statement answered is supplied to the user, until obtaining problems supplement letter all corresponding to supplement dimensional informations Breath.

3. method according to claim 1, wherein, specifically include the step of the determination answer information：

- currently pay close attention to temperature to determine corresponding answer according to the inquiry message and described problem side information, and combination Information.

4. method according to claim 1, wherein, specifically include the step of the determination answer information：

- according to the inquiry message and described problem side information, inquire about the information of the pre-established specific application area Database determines corresponding answer information.

5. method according to claim 4, wherein, the method also includes：

The a large amount of source datas of-collection specific application area；

- structural data corresponding to each dimensional information is extracted from the source data, to set up the specific application area Information database.

6. method according to claim 1, wherein, the method also includes：

- relevant dimension the information according to corresponding to the answer information, provides to the user and is based on the relevant dimension information Come the answer information for reacquiring.

7. method according to claim 1, wherein, answer summary info is also included in the answer information.

8. method according to claim 1, wherein, the method also includes：

The Question Classification information of-upper inquiry message submitted to according to the user, determines the Question Classification of curent interrogation information Information.

9. a kind of device for providing a user with information for specific application area, wherein, the device includes：

For the inquiry message submitted to according to user, the Question Classification of the inquiry message correspondence specific application area is determined The device of information；

For according to described problem classification information, determining the dress of other supplement dimensional informations corresponding to described problem classification information Put；

For being the corresponding supplement INQUIRE statement of supplement dimensional information generation according to predetermined group sentence rule, by the supplement INQUIRE statement is supplied to the user, and the supplement dimensional information is obtained with by interacting for one or many and the user The device of corresponding problem side information；

For according to the inquiry message and described problem side information, it is determined that the device of corresponding answer information；

Device for the answer information to be supplied to the user.

10. device according to claim 9, wherein, there is hierarchical relationship, the acquisition between multiple supplement dimensional informations The device of described problem side information specifically for：

11. devices according to claim 9, wherein, the device for determining the answer information specifically for：

12. devices according to claim 9, wherein, the device for determining the answer information specifically for：

- according to the inquiry message and described problem side information, inquire about the information data of pre-established specific application area Storehouse determines corresponding answer information.

13. devices according to claim 12, wherein, the device also includes：

Device for gathering a large amount of source datas of the specific application area；

For extracting the structural data corresponding to each dimensional information from the source data, to set up the specific application area Information database device.

14. devices according to claim 9, wherein, the device also includes：

For the relevant dimension information according to corresponding to the answer information, provided to the user and believed based on the relevant dimension The device of the answer information for ceasing to reacquire.

15. devices according to claim 9, wherein, answer summary info is also included in the answer information.

16. devices according to claim 9, wherein, the device also includes：

The Question Classification information of the upper inquiry message for being submitted to according to the user, determines the problem point of curent interrogation information The device of category information.