US20120290432A1 - Social Marketplace Affiliate Front End - Google Patents

Social Marketplace Affiliate Front End Download PDF

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Publication number
US20120290432A1
US20120290432A1 US13/184,001 US201113184001A US2012290432A1 US 20120290432 A1 US20120290432 A1 US 20120290432A1 US 201113184001 A US201113184001 A US 201113184001A US 2012290432 A1 US2012290432 A1 US 2012290432A1
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Prior art keywords
affiliate
social commerce
data
social
users
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US13/184,001
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Steven Tedjamulia
Manish C. Mehta
Ronald Vincent Rose
Rodney T. Whisnant
Henry Haitian Chen
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Dell Products LP
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Individual
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Assigned to DELL PRODUCTS L.P. reassignment DELL PRODUCTS L.P. ASSIGNMENT OF ASSIGNORS INTEREST (SEE DOCUMENT FOR DETAILS). Assignors: TEDJAMULIA, STEVEN, CHEN, HENRY HAITIAN, MEHTA, MANISH C., ROSE, RONALD VINCENT, WHISNANT, RODNEY T.
Publication of US20120290432A1 publication Critical patent/US20120290432A1/en
Assigned to BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS FIRST LIEN COLLATERAL AGENT reassignment BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS FIRST LIEN COLLATERAL AGENT PATENT SECURITY AGREEMENT (NOTES) Assignors: APPASSURE SOFTWARE, INC., ASAP SOFTWARE EXPRESS, INC., BOOMI, INC., COMPELLENT TECHNOLOGIES, INC., CREDANT TECHNOLOGIES, INC., DELL INC., DELL MARKETING L.P., DELL PRODUCTS L.P., DELL SOFTWARE INC., DELL USA L.P., FORCE10 NETWORKS, INC., GALE TECHNOLOGIES, INC., PEROT SYSTEMS CORPORATION, SECUREWORKS, INC., WYSE TECHNOLOGY L.L.C.
Assigned to BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT reassignment BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT PATENT SECURITY AGREEMENT (ABL) Assignors: APPASSURE SOFTWARE, INC., ASAP SOFTWARE EXPRESS, INC., BOOMI, INC., COMPELLENT TECHNOLOGIES, INC., CREDANT TECHNOLOGIES, INC., DELL INC., DELL MARKETING L.P., DELL PRODUCTS L.P., DELL SOFTWARE INC., DELL USA L.P., FORCE10 NETWORKS, INC., GALE TECHNOLOGIES, INC., PEROT SYSTEMS CORPORATION, SECUREWORKS, INC., WYSE TECHNOLOGY L.L.C.
Assigned to BANK OF AMERICA, N.A., AS COLLATERAL AGENT reassignment BANK OF AMERICA, N.A., AS COLLATERAL AGENT PATENT SECURITY AGREEMENT (TERM LOAN) Assignors: APPASSURE SOFTWARE, INC., ASAP SOFTWARE EXPRESS, INC., BOOMI, INC., COMPELLENT TECHNOLOGIES, INC., CREDANT TECHNOLOGIES, INC., DELL INC., DELL MARKETING L.P., DELL PRODUCTS L.P., DELL SOFTWARE INC., DELL USA L.P., FORCE10 NETWORKS, INC., GALE TECHNOLOGIES, INC., PEROT SYSTEMS CORPORATION, SECUREWORKS, INC., WYSE TECHNOLOGY L.L.C.
Assigned to DELL MARKETING L.P., FORCE10 NETWORKS, INC., ASAP SOFTWARE EXPRESS, INC., APPASSURE SOFTWARE, INC., DELL INC., PEROT SYSTEMS CORPORATION, DELL USA L.P., DELL SOFTWARE INC., DELL PRODUCTS L.P., COMPELLANT TECHNOLOGIES, INC., CREDANT TECHNOLOGIES, INC., SECUREWORKS, INC., WYSE TECHNOLOGY L.L.C. reassignment DELL MARKETING L.P. RELEASE BY SECURED PARTY (SEE DOCUMENT FOR DETAILS). Assignors: BANK OF AMERICA, N.A., AS ADMINISTRATIVE AGENT
Assigned to PEROT SYSTEMS CORPORATION, ASAP SOFTWARE EXPRESS, INC., DELL PRODUCTS L.P., WYSE TECHNOLOGY L.L.C., DELL SOFTWARE INC., SECUREWORKS, INC., DELL MARKETING L.P., FORCE10 NETWORKS, INC., DELL USA L.P., COMPELLENT TECHNOLOGIES, INC., CREDANT TECHNOLOGIES, INC., DELL INC., APPASSURE SOFTWARE, INC. reassignment PEROT SYSTEMS CORPORATION RELEASE BY SECURED PARTY (SEE DOCUMENT FOR DETAILS). Assignors: BANK OF AMERICA, N.A., AS COLLATERAL AGENT
Assigned to DELL PRODUCTS L.P., ASAP SOFTWARE EXPRESS, INC., DELL MARKETING L.P., COMPELLENT TECHNOLOGIES, INC., DELL INC., PEROT SYSTEMS CORPORATION, FORCE10 NETWORKS, INC., CREDANT TECHNOLOGIES, INC., APPASSURE SOFTWARE, INC., DELL SOFTWARE INC., SECUREWORKS, INC., WYSE TECHNOLOGY L.L.C., DELL USA L.P. reassignment DELL PRODUCTS L.P. RELEASE BY SECURED PARTY (SEE DOCUMENT FOR DETAILS). Assignors: BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS COLLATERAL AGENT
Assigned to CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT reassignment CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH, AS COLLATERAL AGENT SECURITY AGREEMENT Assignors: ASAP SOFTWARE EXPRESS, INC., AVENTAIL LLC, CREDANT TECHNOLOGIES, INC., DELL INTERNATIONAL L.L.C., DELL MARKETING L.P., DELL PRODUCTS L.P., DELL SOFTWARE INC., DELL SYSTEMS CORPORATION, DELL USA L.P., EMC CORPORATION, EMC IP Holding Company LLC, FORCE10 NETWORKS, INC., MAGINATICS LLC, MOZY, INC., SCALEIO LLC, SPANNING CLOUD APPS LLC, WYSE TECHNOLOGY L.L.C.
Assigned to THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT reassignment THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT SECURITY AGREEMENT Assignors: ASAP SOFTWARE EXPRESS, INC., AVENTAIL LLC, CREDANT TECHNOLOGIES, INC., DELL INTERNATIONAL L.L.C., DELL MARKETING L.P., DELL PRODUCTS L.P., DELL SOFTWARE INC., DELL SYSTEMS CORPORATION, DELL USA L.P., EMC CORPORATION, EMC IP Holding Company LLC, FORCE10 NETWORKS, INC., MAGINATICS LLC, MOZY, INC., SCALEIO LLC, SPANNING CLOUD APPS LLC, WYSE TECHNOLOGY L.L.C.
Assigned to THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A. reassignment THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A. SECURITY AGREEMENT Assignors: CREDANT TECHNOLOGIES, INC., DELL INTERNATIONAL L.L.C., DELL MARKETING L.P., DELL PRODUCTS L.P., DELL USA L.P., EMC CORPORATION, EMC IP Holding Company LLC, FORCE10 NETWORKS, INC., WYSE TECHNOLOGY L.L.C.
Assigned to CREDANT TECHNOLOGIES, INC., MOZY, INC., FORCE10 NETWORKS, INC., SCALEIO LLC, EMC CORPORATION, DELL INTERNATIONAL, L.L.C., AVENTAIL LLC, EMC IP Holding Company LLC, MAGINATICS LLC, DELL USA L.P., WYSE TECHNOLOGY L.L.C., DELL SYSTEMS CORPORATION, DELL PRODUCTS L.P., ASAP SOFTWARE EXPRESS, INC., DELL MARKETING L.P., DELL SOFTWARE INC. reassignment CREDANT TECHNOLOGIES, INC. RELEASE BY SECURED PARTY (SEE DOCUMENT FOR DETAILS). Assignors: CREDIT SUISSE AG, CAYMAN ISLANDS BRANCH
Assigned to DELL PRODUCTS L.P., DELL INTERNATIONAL L.L.C., DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.), DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.), DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.), EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.), EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC), SCALEIO LLC, DELL USA L.P. reassignment DELL PRODUCTS L.P. RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (040136/0001) Assignors: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
Assigned to EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC), EMC IP HOLDING COMPANY LLC (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MOZY, INC.), DELL INTERNATIONAL L.L.C., DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO ASAP SOFTWARE EXPRESS, INC.), DELL MARKETING CORPORATION (SUCCESSOR-IN-INTEREST TO FORCE10 NETWORKS, INC. AND WYSE TECHNOLOGY L.L.C.), DELL USA L.P., DELL MARKETING L.P. (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO CREDANT TECHNOLOGIES, INC.), DELL PRODUCTS L.P., SCALEIO LLC reassignment EMC CORPORATION (ON BEHALF OF ITSELF AND AS SUCCESSOR-IN-INTEREST TO MAGINATICS LLC) RELEASE OF SECURITY INTEREST IN PATENTS PREVIOUSLY RECORDED AT REEL/FRAME (045455/0001) Assignors: THE BANK OF NEW YORK MELLON TRUST COMPANY, N.A., AS NOTES COLLATERAL AGENT
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    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/01Social networking
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/02Marketing; Price estimation or determination; Fundraising
    • G06Q30/0282Rating or review of business operators or products
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0631Item recommendations

Definitions

  • Embodiments of the invention relate generally to information handling systems. More specifically, embodiments of the invention provide a method and system for managing social commerce within a social media environment.
  • An information handling system generally processes, compiles, stores, and/or communicates information or data for business, personal, or other purposes thereby allowing users to take advantage of the value of the information.
  • information handling systems may also vary regarding what information is handled, how the information is handled, how much information is processed, stored, or communicated, and how quickly and efficiently the information may be processed, stored, or communicated.
  • the variations in information handling systems allow for information handling systems to be general or configured for a specific user or specific use such as financial transaction processing, airline reservations, enterprise data storage, or global communications.
  • information handling systems may include a variety of hardware and software components that may be configured to process, store, and communicate information and may include one or more computer systems, data storage systems, and networking systems.
  • affiliate networks which allow online merchants to reach a larger audience through participation in various affiliate programs.
  • potential customers are referred to the merchant's website from an affiliate's web site, which receives a share of any resulting sale as compensation for the referral.
  • Various affiliate network services and benefits generally include referral tracking, reporting tools, payment processing, and access to a large base of participants.
  • affiliate networks have made progress in simplifying the process of registering affiliate participants fore or more merchant affiliate programs.
  • affiliates still face integration challenges when attempting to provide their users a customized subset of the merchant's website.
  • social media commonly refers to the use of web-based technologies for the creation and exchange of user-generated content for social interaction. As such, it currently accounts for approximately 22% of all time spent on the Internet. More recently, various aspects of social media have become an increasingly popular for enabling customer feedback, and by extension, have likewise evolved into a viable marketing channel for vendors. This new marketing channel, sometimes referred to as “social marketing,” has proven to not only have a higher customer retention rate than traditional marketing channels, but to also provide higher demand generation “lift.”
  • social marketing is typically limited to providing a link from a social media environment to the home page of a merchant's website, where a referred user can then search for a recommended product.
  • the user may be referred to a predetermined product page or listing.
  • no known ability is currently available for a social marketer to refer a user to a customized subset of a merchant's products.
  • social marketers generally lack real-time integration with the merchant's site. As a result, they typically have to rely upon the merchant's traditional methods of referral tracking, reporting, accounting and payment processing.
  • a method and system are disclosed for managing social commerce within a social media environment.
  • a social commerce marketplace system is implemented for affiliates of a merchant to conduct social commerce within a social commerce environment.
  • social commerce data associated with an affiliate's social commerce storefront is processed to generate user activity data, which corresponds to the interactions of a plurality of users of the social commerce storefront.
  • the user activity data is then processed to generate social commerce analysis data, which is then provided to the affiliate.
  • the social commerce analysis data comprises product purchase data associated with the purchase of products by users of the affiliate's social commerce storefront.
  • the social commerce analysis data is further processed to generate social commerce recommendations.
  • the social commerce recommendation comprises one or more search terms related to one or more products available for purchase at the affiliate's social commerce storefront.
  • the recommendation is used to incent the user to purchase the one or more products.
  • the search terms are provided to the affiliate, who then uses them as key words when generating SEO content corresponding to products that are available for purchase in their social commerce storefront.
  • the SEO content data may be provided to an affiliate site associated with an affiliate network, which provides corresponding links to the affiliate's social commerce network.
  • FIG. 1 is a generalized illustration of the components of an information handling system as implemented in the system and method of the present invention
  • FIG. 2 is a simplified block diagram showing the implementation of a social commerce marketing system
  • FIG. 3 is a simplified block diagram showing a high-level architecture of a social commerce marketplace system
  • FIG. 4 is a simplified block diagram showing a plurality of social commerce modules implemented within a plurality of host environments
  • FIG. 5 is a generalized flow chart of social commerce initiation operations performed on behalf of an affiliate
  • FIGS. 6 a - d are generalized depictions of social commerce initiation operations performed on behalf of an affiliate within a plurality of user interface windows;
  • FIG. 7 is a generalized flow chart of the performance of social commerce operations
  • FIG. 8 is a generalized flow chart of the performance of social commerce advertising network management operations
  • FIGS. 9 a - b show the creation of an affiliate offer within a user interface window
  • FIG. 10 shows the display of affiliate offers within a user interface window
  • FIG. 11 shows the display of affiliate network feeds and associated offers within a user interface window
  • FIG. 12 is a generalized flow chart of the performance of content syndication operations
  • FIG. 13 is a generalized flow chart of the performance of billboard management operations
  • FIG. 14 is a generalized flow chart of the performance of search engine optimization (SEO) management operations
  • FIG. 15 shows the display of a product and associated promotional information within a user interface window
  • FIG. 16 shows an affiliate's blog comprising purchasable product and associated promotional information displayed within a user interface window
  • FIG. 17 shows an affiliate's blog comprising social commerce content associated with a purchasable product displayed within a user interface window
  • FIG. 18 shows the display of a product and associated social commerce analysis data within a user interface window
  • FIG. 19 shows the display of a product and associated search engine optimization (SEO) performance data within a user interface window
  • FIG. 20 shows the display of search engine optimization (SEO) prioritization data within a user interface window
  • FIG. 21 is a generalized flow chart of the performance of electronic mail (email) and customer relationship management (CRM) management operations;
  • FIG. 22 is a generalized flow chart of the performance of small to medium business (SMB) social commerce management operations.
  • FIG. 23 is a generalized flow chart of the performance of organic search operations.
  • an information handling system may include any instrumentality or aggregate of instrumentalities operable to compute, classify, process, transmit, receive, retrieve, originate, switch, store, display, manifest, detect, record, reproduce, handle, or utilize any form of information, intelligence, or data for business, scientific, control, or other purposes.
  • an information handling system may be a personal computer, a network storage device, or any other suitable device and may vary in size, shape, performance, functionality, and price.
  • the information handling system may include random access memory (RAM), one or more processing resources such as a central processing unit (CPU) or hardware or software control logic, ROM, and/or other types of nonvolatile memory.
  • Additional components of the information handling system may include one or more disk drives, one or more network ports for communicating with external devices as well as various input and output (I/O) devices, such as a keyboard, a mouse, and a video display.
  • the information handling system may also include one or more buses operable to transmit communications between the various hardware components.
  • FIG. 1 is a generalized illustration of an information handling system 100 that can be used to implement the system and method of the present invention.
  • the information handling system 100 includes a processor (e.g., central processor unit or “CPU”) 102 , input/output (I/O) devices 104 , such as a display, a keyboard, a mouse, and associated controllers, a hard drive or disk storage 106 , and various other subsystems 108 .
  • the information handling system 100 also includes network port 110 operable to connect to a network 140 , which is likewise accessible by a service provider server 142 .
  • the information handling system 100 likewise includes system memory 112 , which is interconnected to the foregoing via one or more buses 114 .
  • System memory 112 further comprises operating system (OS) 116 and in various embodiments may also comprise a social commerce marketplace system 118 , a plurality of social commerce affiliate management modules 120 , a plurality of merchant/network management modules 122 , and a merchant online cart/checkout system 124 .
  • OS operating system
  • the information handling system 100 is able to download the social commerce marketplace system 118 , the plurality of social commerce affiliate management modules 120 , the plurality of merchant/network management modules 122 , and the merchant online cart/checkout system 124 from the service provider server 142 .
  • the social commerce marketplace system 118 the plurality of social commerce affiliate management modules 120 , the plurality of merchant/network management modules 122 , and the merchant online cart/checkout system 124 is provided as a service from the service provider server 142 .
  • FIG. 2 is a simplified block diagram showing the implementation of a social commerce marketing system in accordance with an embodiment of the invention.
  • a social commerce marketplace system 118 is implemented with a plurality of social commerce affiliate management modules 120 , a plurality of merchant/network management modules 122 , a merchant online cart/checkout system 124 .
  • the plurality of social commerce affiliate management modules 120 are accessed and used by a plurality of affiliates 214 .
  • the plurality of social commerce affiliate management modules 120 comprises a blog/site management module 218 , a social network management module 222 , and a mobile delivery management module 222 .
  • the plurality of social commerce affiliate management modules 120 likewise comprises a hosting management module 224 , a social commerce management module 226 , and a marketing management module 228 .
  • the blog/site management module 214 is used by the plurality of affiliates 214 to manage the posting and linking of social commerce content from the affiliate's online blog or website to the social commerce marketplace system 118 .
  • the social network management module 220 is used by the plurality of affiliates 214 to manage the linkages between one or more social media environments and the social commerce marketplace system 118 .
  • the mobile delivery management module 222 is used by the plurality of affiliates 214 to manage the delivery of social commerce content to a mobile device.
  • the hosting management module 224 is used by the plurality of affiliates 214 to manage the hosting environment(s) of a customized social commerce storefront associated with the affiliate and the merchant.
  • the social commerce management module 226 is used by the plurality of affiliates 214 to perform social commerce management operations as described in greater detail herein.
  • the marketing management module 228 is used by the plurality of affiliates 214 to perform social commerce marketing operations, as likewise described in greater detail herein.
  • the plurality of merchant/network management modules 122 are accessed and used by a plurality of merchant administrators 230 .
  • the plurality of merchant/network management modules 122 comprises a merchant/network management module 234 , and a social commerce moderation module 236 .
  • the plurality of merchant/network management modules 122 comprises a social commerce reporting module 238 , a targeting module 240 , and an incentives module 242 .
  • the merchant/network management module is used by is used by the plurality of merchant administrators 230 to manage a plurality of affiliate social commerce storefronts and a plurality of affiliate networks 204 .
  • the moderation management module 236 is used by the plurality of merchant administrators 230 to monitor and moderate social commerce content and associated social media content related to the plurality of affiliates 214 .
  • the social commerce reporting module 238 is used by the plurality of merchant administrators 230 to administer and deliver a plurality of social commerce reports as described in greater detail herein.
  • the targeting module 240 is used by the plurality of merchant administrators 230 to perform targeted advertising and promotion operations familiar to those of skill in the art and described in greater detail herein.
  • the incentives module 242 is used by the plurality of merchant administrators 230 to manage the accounting and payment of incentives to the plurality of affiliates 214 as compensation for referring customers to the merchant.
  • the plurality of social commerce affiliate management modules 120 and the plurality of merchant/network management modules 122 may include additional modules and the foregoing is not intended to limit the spirit, scope or intent of the invention.
  • each of the customized social commerce storefronts comprises a micro catalog 208 of purchasable products, which is a subset of a master catalog 210 comprising a set of available products.
  • the customized social commerce storefronts comprise social commerce content related to the purchasable products.
  • the customers 202 review the social commerce content and select individual purchasable products for purchase. Once selected, an online purchase transaction familiar to skilled practitioners of the art is completed with the merchant online cart/checkout system 124 .
  • FIG. 3 is a simplified block diagram showing a high-level architecture of a social commerce marketplace system as implemented in accordance with an embodiment of the invention.
  • the architecture a social commerce marketplace system 118 comprises infrastructure 302 , data 304 , application 306 and presentation 308 layers.
  • the infrastructure 302 layer comprises feeds from affiliate networks 316 , as described in greater detail herein, and other networks 318 , such as advertising networks known to those of skill in the art.
  • the infrastructure 302 layer likewise comprises a local application fabric 314 , as likewise known to those of skill in the art, a plurality of application programming interfaces (APIs) 312 , and a plurality of databases 310 , as described in greater detail herein.
  • the data 304 layer likewise comprises repository classes 320 , which are used for the exchange of data between the data 304 and infrastructure 302 layers.
  • the application 306 layer comprises host environments 322 , which in turn comprise a tenancy management module 324 , a product catalog management module 326 , and a product search module 328 .
  • the host environments 322 likewise comprise a stores management module 330 , a commission management module 332 , and a caching module 334 .
  • the host environments 322 comprise an auditing module 336 , a notifications module 338 , a search engine optimization (SEO) module 340 , a security management module 342 , a moderation management module 344 , and other modules 346 as described in greater detail herein.
  • SEO search engine optimization
  • the tenancy management module 324 is used by merchant administrators to manage a plurality of affiliate tenancies in a virtual environment.
  • the product catalog management module 326 is used to manage available products in a master catalog and purchasable products, which are subsets of the available products, in micro catalogs as described in greater detail herein.
  • the product search module 328 is used with various other modules in the initiation, provisioning, and management of affiliate storefronts.
  • the commission management module 332 is used to track, account, and pay commissions to affiliates as compensation for referring customers to the merchant.
  • the caching module 334 is used to cache social commerce content and other data related to conducting social commerce operations.
  • the auditing module 336 is used to audit social commerce transactions that are performed within the social commerce marketplace system.
  • the notifications module 338 is use to manage notifications to affiliates as well as users referred by the affiliates to the social commerce marketplace system.
  • the SEO module 340 is used to perform SEO operations known to skilled practitioners of the art. In this embodiment, the SEO operations, as described in greater detail herein, are performed to optimize the identification of a purchasable product according to the search terms used by either an affiliate or a user of a social media environment.
  • the security module is used to maintain the security of the social commerce marketplace system.
  • the moderation module 344 is used to monitor and moderate social commerce content and associated social media content related to a plurality of affiliates.
  • the other modules 346 comprise additional modules, as described in greater detail herein, that operate within the host environments 322 .
  • the presentation 308 layer comprises a Representational State Transfer (REST) application program interface (API) 348 known to skilled practitioners of the art.
  • the presentation 308 layer likewise comprises a controller module 350 a presentation model 352 , a presentation view 354 , and a plurality of administration 356 and affiliate storefront 358 site.
  • the controller module 350 interacts with the presentation model 354 and presentation view 354 , which likewise interact with each other, to present different aspects of the plurality of administration 356 and affiliate storefront 358 sites.
  • the presentation view 354 module provides feedback to the controller module 350 .
  • the presentation 308 layer comprises manager classes 350 and the application 306 layer comprises domain services.
  • the manager classes 360 provide presentation layer data to the service contracts module 362 , which is then used for the management of the domain service 364 .
  • the domain services 364 provide application layer data to the repository contracts module 366 , where it is used for the management of the repository classes 320 .
  • the service contracts module 362 and the repository contracts module 366 are managed and bounded by a dependencies module 368 .
  • the dependencies module 368 is managed with the logging 370 , caching 372 , and auditing 374 management modules.
  • FIG. 4 is a simplified block diagram showing a plurality of social commerce modules implemented within a plurality of host environments in accordance with an embodiment of the invention.
  • the host environments 322 comprise social media store 401 , affiliate storefront 402 , blog 403 , templates 404 , content 406 , notifications 410 , uniform resource locator (URL) 411 , reputation 412 , and search engine optimization (SEO) 417 management modules.
  • the host environments 322 comprise catalog 426 , links 435 , web analytics 438 , fraud 442 , payment 448 , administration 454 , and reports 463 management modules.
  • the social media store 401 management module is used to manage a social commerce storefront that is associated with an affiliate's presence and activities within a social media environment.
  • the affiliate storefront 402 management module is used to manage a social commerce storefront that is associated with an affiliate's web site or online blog.
  • the blog 403 management module is used to manage an affiliate's blog activities as it relates to social commerce activities, processes and operations as described in greater detail herein.
  • the templates 404 management module is used for the automated configuration of social commerce storefront pages.
  • the notifications 410 management module is used for the management of notifications to affiliates and users associated with affiliates, such as users of an affiliate's online social commerce presence.
  • the affiliate's online presence may comprise a blog, a website, or a community of interest or conversation thread in a social media environment.
  • the URL 411 management module is used to manage URL links between the host environments 322 and the affiliate's various online social commerce presences.
  • the content 405 management module further comprises articles 406 , podcast 407 , pictures 408 , and video 409 management sub-modules.
  • the articles 406 , podcast 407 , pictures 408 , and video 409 management sub-modules are used by affiliates to manage their respective, associated content as it relates to social commerce operations.
  • the reputation 412 management module comprises points 413 , badges 414 , activity 415 , and score 416 management sub-modules.
  • the reputation 412 management module comprises points 413 , badges 414 , activity 415 , and score 416 management sub-modules are used by the merchant to manage reputation data associated with affiliates.
  • reputation data refers to data associated with social commerce activities performed by an affiliate.
  • an affiliate may receive points from a merchant for each item of social commerce content they product.
  • badges may be awarded upon achievement of various point tiers or frequency of activity.
  • each social commerce content item may receive a score that is associated with the achievement of the points and badges. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope, or intent of the invention.
  • the SEO management 417 module comprises backlinks 418 , rank 419 , competition 420 , search application program interface (API) 421 , keyword density 422 , keyword placement 423 , keyword insertion 424 , and content comparison 425 management sub-modules.
  • the various sub-modules of the SEO management 417 module are used by affiliates and the merchants to perform SEO operations familiar to those of skill in the art.
  • the backlinks 418 management sub-module may be used to determine prior web site locations that a user has visited prior to being referred to an affiliate's social commerce storefront.
  • the rank 419 management sub-module may be used to determine the search engine rank assigned to the affiliate's social commerce storefront as well as the individual search engine ranking of the search terms that resulted in the referral.
  • the competition 420 management sub-module may be used by the merchant to rank the search engine popularity of their competitors, or alternatively, the frequency that a competitor's web site is returned as a result of a search by a user of a social media environment.
  • the search API 421 management sub-module may be used by the merchant and affiliates alike to gain access to various search engines in order to receive search metadata.
  • the keyword density 422 , placement 423 , and insertion 424 management sub-modules may likewise be used by the merchant and the affiliates to optimize searches through the use of predetermined keywords within related social commerce content.
  • the content comparison 425 sub-module may be used to compare various items of social commerce content to determine which items perform better than others during SEO operations.
  • the catalog 426 management module comprises filter 427 , search 428 , price 429 , taxonomy 430 , import 431 , differential 432 , categories 433 , and deals 434 management sub-modules.
  • the filter 427 , search 428 , price 429 , taxonomy 430 , import 431 , differential 432 , categories 433 , and deals 434 management sub-modules are used by the affiliate for managing their social commerce storefronts.
  • the filter 427 , search 428 , price 429 , differential 432 , deals 434 , and import 431 management sub-modules may be used individually, or in combination, to identify and populate a set of purchasable products within a micro catalog from a set of available products contained in a master catalog.
  • the taxonomy 430 and categories 433 management sub-modules may be used to understand the interrelationship of various purchasable products and how they are categorized within the affiliate's social commerce storefront. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope, or intent of the invention.
  • the links 435 management module comprises network 436 and system 437 management sub-modules, which are used to manage the linkages between the various systems, modules, and sub-modules of the social commerce marketplace system and various affiliate and advertising networks.
  • the web analytics 438 module comprises web crawling 439 , listening 440 , and analytics 441 management sub-modules.
  • the web crawling 439 , listening 440 , and analytics 441 management sub-modules are used by the merchant to perform web analytics operations familiar to skilled practitioners of the art.
  • the merchant may use the web crawling 439 management sub-module to perform web crawling operations to discover conversation threads associated with its products.
  • the listening 440 management sub-module may be used to monitor the conversations threads, which are then analyzed with the analytics 441 management sub-module to determine their relevance and possible effect on social commerce operations.
  • the listening 440 management sub-module may be used to monitor the conversations threads, which are then analyzed with the analytics 441 management sub-module to determine their relevance and possible effect on social commerce operations.
  • the fraud 442 management module comprises an abuse reporting 443 , traffic 444 , links 445 , Internet Protocol (IP) 446 , and dashboard 447 management sub-modules.
  • the abuse reporting 443 , traffic 444 , links 445 , Internet Protocol (IP) 446 , and dashboard 447 management sub-modules are used by the merchant to identify, mitigate, and prevent fraudulent behavior within the social commerce market place system.
  • the traffic 444 , links 445 , and IP 446 management sub-modules may be used to identify the source of fraudulent behavior. Once identified, it may be reported by the abuse reporting 443 management sub-module and then displayed for review within a user interface by the dashboard 447 sub-module.
  • the payment 448 module comprises a traffic 449 , payment 450 , 1099 Form 451 , buyers 452 , and payment processor 453 , management sub-modules.
  • the traffic 449 , payment 450 , 1099 451 , buyers 452 , and payment processor 453 , management sub-modules are used by the merchant for the management of payment to affiliates.
  • the buyers 452 and traffic 449 management sub-modules may be used to identify individual buyers and the traffic they generate at an affiliate's social commerce storefront.
  • the payment 450 and payment processor 453 sub-modules may be used to track the payments made by the buyers, which are then processed by various payment processors.
  • sub-modules may be used to track commission payments made by the merchant to individual affiliates.
  • the output of those sub-modules may then be processed by the 1099 Form 451 sub-module for managing reporting of the commission payments to the affiliate to the Internal Revenue Service (RIS).
  • RIS Internal Revenue Service
  • the administration 454 module comprises companies 455 , target 456 , users 457 , roles 458 , deals 459 , moderation 460 , profile 461 , and email 462 management sub-modules.
  • the companies 455 , target 456 , users 457 , roles 458 , deals 459 , moderation 460 , profile 461 , and email 462 management sub-modules are used by the merchant to administer the various users of the social commerce marketplace system.
  • the target 456 management sub-module may be used, individually or in conjunction with, the target 456 , users 457 , profile 461 , and roles 458 management sub-modules to identify specific users of a social media environment. Once identified, their social media interactions may be monitored by the moderation 460 management sub-module, and in turn the email 462 and deals 459 management sub-modules may be used individually, or in combination, to target predetermined users.
  • the reports module 463 comprises traffic abuse 463 , traffic 465 , search engines 466 , users 467 , content status 468 , and competitors 469 reporting sub-modules.
  • the traffic abuse 463 , traffic 465 , search engines 466 , users 467 , content status 468 , and competitors 469 reporting sub-modules are used by the merchant to generate various reports related to social commerce operations, which in turn may be provided to an affiliate.
  • the content status 468 reporting sub-module may report on the status of various items of social commerce content and the search engines 466 reporting sub-module may report on the search results it generates.
  • the traffic reporting 465 sub-module may be used to report on the social commerce traffic resulting from the search results and the users 467 reporting sub-module may provide reports related to the various users referred to the social commerce site.
  • the traffic abuse reporting sub-module 464 may be used to report on various traffic abuses related to the social commerce marketplace system, while the competitors 469 reporting sub-module may provide reports related to competitive activity from competitors. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope or intent of the invention.
  • FIG. 5 is a generalized flow chart of social commerce initiation operations performed on behalf of an affiliate in accordance with an embodiment of the invention.
  • affiliate social commerce operations are begun in step 502 , followed by a candidate affiliate providing information to a merchant in step 504 to register as an affiliate.
  • the merchant uses the provided information to create a social commerce storefront for the affiliate in step 506 .
  • the affiliate then proceeds to select a product to add to their social commerce storefront in step 508 .
  • the product is selected from a plurality of available products contained in a master catalog.
  • the selected product is then added to the affiliate's social commerce storefront in step 510 .
  • a selected product becomes a purchasable product once it is added to the affiliate's social commerce storefront.
  • the affiliate then views their social commerce storefront in step 512 , followed by a determination being made in step 514 whether to add an additional product. If so, then the process is continued, proceeding with step 508 . Otherwise, an article related to one or more of the purchasable products is written in step 516 and then posted to the affiliate's social commerce storefront.
  • the ongoing sales results of the affiliate's social commerce storefront is then tracked in step 518 , as well as the ongoing ranking of its performance relative to other affiliate social commerce storefronts in step 520 .
  • Ongoing conversion of organic searches resulting in sale is likewise tracked in step 522 , followed by affiliate social commerce initiation operations being ended in step 524 .
  • FIGS. 6 a - d are generalized depictions of social commerce initiation operations performed on behalf of an affiliate within a plurality, of user interface windows in accordance with an embodiment of the invention.
  • a social commerce storefront management module as described in greater detail herein, is implemented within a window 604 of a user interface (UI) 602 .
  • the UI window 604 comprises data entry fields 606 for a candidate affiliate to provide information to initiate the creation of a social commerce storefront.
  • the affiliate then provides additional information 610 associated with their social commerce storefront.
  • the affiliate selects the category 614 of their social commerce storefront, and as likewise shown in FIG. 6 d , selects products 614 to be displayed for purchase within their social commerce storefront.
  • FIG. 7 is a generalized flow chart of the performance of social commerce operations as implemented in accordance with an embodiment of the invention.
  • social commerce operations are begun in step 702 , followed by the affiliate managing the integration of the social commerce storefront in step 704 with a social media environment, such as a social network.
  • the integration may be with an affiliate web site or blog.
  • the affiliate launches the social commerce storefront in step 706 , followed by the importation of friends, family, and associates from one or more social media environments (e.g., a social network) in step 708 .
  • the friends, family and associates are then matched with products that are appropriate to their interests in step 710 , followed by a determination in step 712 whether to create a promotional offer for them.
  • step 714 a promotional offer is created in step 714 and the process is continued, proceeding with step 712 . Otherwise, a determination is made in step 716 whether the affiliate will offer to provide an offer to pay a commission to the friends, family or associates in return for referrals. If so, then then a commission offer is prepared in step 718 and the process is continued, proceeding with step 716 . Otherwise the promotion offers(s), the commission offer(s), or both, are displayed to the friends, family and associates in-line within the social media environment in step 720 . Ongoing activity at the affiliate's social commerce storefront, and the corresponding success of the offer(s), is tracked in step 722 and social commerce operations are then ended in step 724 .
  • FIG. 8 is a generalized flow chart of the performance of social commerce advertising network management operations as implemented in accordance with an embodiment of the invention.
  • advertising network operations are begun in step 802 , followed by ongoing operations in step 804 for affiliate and enterprise channels to manage their online advertisements.
  • the affiliate and enterprise channels perform ongoing operations to select online advertisements for purchase, followed by corresponding ongoing operations in step 808 to place the purchased online advertisements in predetermined online locations.
  • the affiliate and enterprise channels perform ongoing operations respectively display the online advertisements in social commerce storefronts, online newsletters, social media channels, online billboards, and enterprise sites.
  • Ongoing operations are then performed in step 820 to correlate sales to the placement of the online advertisements, followed by advertising network operations being ended in step 822 .
  • FIGS. 9 a - b show the creation of an affiliate offer within a user interface window in accordance with an embodiment of the invention.
  • a social commerce storefront deals management module as described in greater detail herein, is implemented within a window 904 of a user interface (UI) 902 .
  • the Ul window 904 comprises an ‘Offers’ tab 906 , a data entry field 908 for information related to the merchant and the affiliate making the offer, and associated data entry fields 910 corresponding to details of the purchasable product.
  • the UI window 904 comprises data entry fields 912 corresponding to details of the offer, as well as an offer display window 914 that provides a preview of the offer as it will appear when presented within a social media environment.
  • data display field 916 displays summary information corresponding to a related offer
  • a corresponding offer display window 918 providing a preview of the related offer
  • data display fields 920 displaying summary information corresponding to other offers.
  • FIG. 10 shows the display of affiliate offers within a user interface window implemented in accordance with an embodiment of the invention.
  • a social commerce storefront deals management module as described in greater detail herein, is implemented within a window 1004 of a user interface (UI) 1002 .
  • the UI window 1004 comprises an ‘Offers’ tab 1006 , as well a listing 1008 of a plurality of offers and related information 1010 .
  • FIG. 11 shows the display of affiliate network feeds and associated offers within a user interface window implemented in accordance with an embodiment of the invention.
  • a social commerce storefront deals management module as described in greater detail herein, is implemented within a window 1104 of a user interface (UI) 1102 .
  • the UI window 1104 comprises an ‘Offers’ tab 906 , as well a listing 1108 of a plurality of advertising network feeds corresponding to referrals resulting from associated offers, and related information 1110 .
  • FIG. 12 is a generalized flow chart of the performance of content syndication operations as implemented in accordance with an embodiment of the invention.
  • content syndication operations are begun in step 1202 , followed by the ongoing generation of search engine optimization (SEO) content by an affiliate, a professional author, or both, in step 1204 .
  • SEO search engine optimization
  • Ongoing syndication operations are then performed in step 1206 to syndicate the SEO content other sites and establish corresponding links.
  • ongoing operations are performed to post the SEO content to other content marketplaces known to skilled practitioners of the art.
  • a determination is then made in step 1210 whether enterprises (e.g., corporations) elect to accept the SEO content. If so, then ongoing operations are performed by the enterprises in step 1212 to accept the SEO content for online publication.
  • a corporation may elect to post predetermined SEO content on their internal web site for review by employees.
  • step 1214 determines whether other affiliates elect to accept the SEO content for online publication. If so, then ongoing operations are performed by affiliates in step 1216 to accept the SEO content for publication in step 1217 . For example, another affiliate may elect to publish SEO content that is complementary to content they generate themselves. However, if it is determined in step 1214 that other affiliates do not elect to accept the SEO content, or if they do so in step 1216 , then ongoing operations are performed in step 1218 for enterprises, affiliates, or both, to post a “bounty” (i.e., an offer for compensation) for content creation. Thereafter, ongoing operation are performed in step 1220 to track authors, the content they generate, their corresponding reputation ratings, and the monetary value they receive as compensation for providing the content. Content syndication operations are then ended in step 1222 .
  • FIG. 13 is a generalized flow chart of the performance of billboard management operations as implemented in accordance with an embodiment of the invention.
  • online billboard management operations familiar to those of skill in the art are begun in step 1320 , followed by the ongoing aggregation of the most popular product content in step 1304 .
  • a micro site such as a small, specialized web site, is then created in step 1306 , followed by ongoing operations in step 1309 to determine high rankings for challenging key words used in searches for product information.
  • Ongoing operations are then performed in step 1310 to drive traffic to affiliate social commerce storefronts, such as using the high ranking challenging key words in search engine optimization (SEO) operations known to skilled practitioners of the art.
  • SEO search engine optimization
  • ongoing operations are performed in step 1312 to determine high ranking niche focus key words, followed by ongoing operations being performed by affiliates in step 1314 to drive traffic to their storefronts, and accordingly, receive compensation from a merchant for doing so.
  • ongoing operations are performed by the merchant to challenge small affiliates to challenge the sales performance of larger affiliates.
  • Online billboard management operations are then ended in step 1318 .
  • FIG. 14 is a generalized flow chart of the performance of search engine optimization (SEO) management operations as implemented in accordance with an embodiment of the invention.
  • SEO management operations are begun in step 1402 , followed by an affiliate using key words in step 1404 to perform search operations within a merchant's master catalog to identify candidate products to promote in their social commerce storefront.
  • step 1406 the same key words are used by the affiliate to perform sales forecast operations related to the candidate products.
  • step 1408 the key words are used to perform a competitive back link analysis.
  • the affiliate may submit the key words to a search engine to see which competitive products are returned, their search engine ranking and prioritization, as well as their associated links.
  • the affiliate then adds a candidate product to their social commerce storefront in step 1410 , where it becomes a purchasable product, followed by the affiliate viewing their social commerce storefront in step 1412 .
  • a determination is then made in step 1414 whether to add an additional purchasable product to their social commerce storefront. If so, then the process is continued, proceeding with step 1408 . Otherwise, ongoing operations are performed in step 1416 to create SEO content.
  • the SEO content may contain key words associated with predetermined product. A user using those key words in a search would be presented with a search engine link to the SEO content, which in turn would be linked to the product page within the affiliate's social commerce storefront.
  • step 1418 Ongoing operations are then performed in step 1418 to track SEO performance related to the SEO content and the associated products within the affiliate's social commerce storefront.
  • step 1420 the affiliate receives ongoing reminders to generate additional SEO content and to continue to improve the SEO performance of the content they produce.
  • social commerce data associated with an affiliate's social commerce storefront is processed to generate user activity data, which corresponds to the interactions of a plurality of users of the social commerce storefront.
  • the user activity data is then processed to generate social commerce analysis data, which is then provided to the affiliate.
  • the social commerce analysis data comprises product purchase data associated with the purchase of products by users of the affiliate's social commerce storefront.
  • the social commerce analysis data is further processed to generate social commerce recommendations.
  • the social commerce recommendation comprises one or more search terms related to one or more products available for purchase at the affiliate's social commerce storefront.
  • the recommendation is used to incent the user to purchase the one or more products.
  • the search terms are provided to the affiliate, who then uses them as key words when generating SEO content corresponding to products that are available for purchase in their social commerce storefront.
  • the SEO content data may be provided to an affiliate site associated with an affiliate network, which provides corresponding links to the affiliate's social commerce network. SEO operations are then ended in step 1424 .
  • FIG. 15 shows the display of a product and associated promotional information within a user interface window in accordance with an embodiment of the invention.
  • a social commerce storefront management module as described in greater detail herein, is implemented within a window 1504 of a user interface (UI) 1502 .
  • the UI window 1504 comprises a ‘Shop’ tab 1506 , a plurality of product data 1508 corresponding to a graphical image 1510 of the product, and offer icons 1512 linked to related offers.
  • the plurality of product data 1508 contains key words that are used in search engine optimization (SEO) operations familiar to those of skill in the art to increase the likelihood of a user being referred to the product displayed within the UI window 1504 when using predetermined search terms.
  • SEO search engine optimization
  • FIG. 16 shows an affiliate's blog comprising purchasable product and associated promotional information displayed within a user interface window in accordance with an embodiment of the invention.
  • a social commerce storefront management module as described in greater detail herein, is implemented within a window 1604 of a user interface (UI) 1602 to generate a social commerce storefront associated with an affiliate's blog.
  • the UI window 1604 comprises a ‘My Store’ tab 1606 , which comprises a data display sub-window 1614 displaying a promotional offer, and a plurality of data display sub-windows 1616 displaying purchasable products and associated product information.
  • the UI window 1604 likewise comprises a graphical image 1608 of the affiliate, associated information 1610 about the affiliate, graphical images 1612 linked to associates of the affiliate, and a plurality of advertisements 1618 .
  • data display sub-window 1614 and the plurality of data display sub-windows 1616 contain key words that used in search engine optimization (SEO) operations to increase the likelihood of a user being referred to promotional offers or products within the affiliate's social commerce storefront.
  • SEO search engine optimization
  • FIG. 17 shows an affiliate's blog comprising social commerce content associated with a purchasable product displayed within a user interface window in accordance with an embodiment of the invention.
  • an affiliate's blog is implemented within a window 1704 of a user interface (UI) 1702 .
  • the UI window 1704 comprises a ‘Blog’ tab 1706 and a first blog entry 1708 associated with a first product available for purchase in the affiliate's social commerce storefront, and a link 1710 to a streaming video corresponding to the first product.
  • the UI window 1704 likewise comprises a second blog entry 1712 associated with a second product available for purchase in the affiliate's social commerce storefront.
  • first blog entry 1708 and second blog entry 1712 comprise search engine optimization (SEO) content that further comprises key words used in SEO operations to increase the likelihood of a user being referred to promotional offers or products within the affiliate's social commerce storefront.
  • SEO search engine optimization
  • FIG. 18 shows the display of a product and associated social commerce performance data within a user interface window in accordance with an embodiment of the invention.
  • a social commerce storefront management module is implemented within a window 1804 of a user interface (UI) 1802 to display social commerce analysis data associated with an affiliate's social commerce storefront.
  • the UI window 1804 comprises a ‘My Store’ tab 1806 , which comprises a plurality of product data 1810 associated with a graphical image 1808 of a product, and a plurality of status data 1812 corresponding to the current status of associated social commerce content.
  • the plurality of status data 1812 comprises a reminder or other incentive for the affiliate to generate social commerce content.
  • the UI window 1804 likewise comprises a plurality of menu icons 1814 , a plurality of social commerce storefront metrics 1816 , and a plurality of corresponding social commerce analysis data 1818 .
  • FIG. 19 shows the display of a product and associated search engine optimization (SEO) performance data within a user interface window in accordance with an embodiment of the invention.
  • a social commerce storefront management module as described in greater detail herein, is implemented within a window 1904 of a user interface (UI) 1902 to display social commerce analysis data associated with a product available for purchase in an affiliate's social commerce storefront.
  • the UI window 1904 comprises a ‘Products’ tab 1906 , which comprises a plurality of product data 1910 associated with a graphical image 1908 of a product.
  • the UI window 1904 likewise comprises a ‘Monthly Estimated Commissions’ 1912 data display window and a search engine optimization (SEO) data display window 1918 .
  • SEO search engine optimization
  • the ‘Monthly Estimated Commissions’ 1912 data display window comprises a plurality of social commerce analysis data 1914 related to metrics that need to be achieved to reach a predetermined commission goal, and an interactive graphic 1916 that adjusts the metrics accordingly.
  • the search engine optimization (SEO) data display window 1918 comprises a plurality of SEO key words, their corresponding traffic and SEO ranking, and corresponding competition rankings.
  • FIG. 20 shows the display of search engine optimization (SEO) prioritization data within a user interface window in accordance with an embodiment of the invention.
  • SEO search engine optimization
  • key words 2004 associated with a target product available for purchase in an affiliate's social commerce storefront are entered within a user interface (UI) 2002 of a store front.
  • a search is performed with the key words 2004 and a first search engine result 2004 is returned for the target product along with subsequent search engine results 2006 for other products.
  • the affiliate iteratively performs SEO operations to determine which key words return the highest results and then includes those terms when generating SEO social commerce content.
  • FIG. 21 is a generalized flow chart of the performance of electronic mail (email) and customer relationship management (CRM) management operations as implemented in accordance with an embodiment of the invention.
  • email and CRM management operations are begun in step 2102 , followed by affiliate uploading social commerce storefront customer data into an email and CRM application in step 2104 .
  • An email invitation is then sent to target customers in step 2106 inviting them to register for rebates and a newsletter generated by the affiliate.
  • a determination is then made in step 2108 whether the target customers elect to register for the newsletter. If so, then ongoing operations are performed in step 2110 to register the customers for the newsletter.
  • step 2112 determines whether the target customers elect to register for the rebate. If so, then ongoing operations are performed in step 2114 to register the target customers for the rebate.
  • step 2116 Thereafter, or if it is determined in step 2112 that the target customers elected not to register for the rebate, then ongoing operations are performed in step 2116 to capture customer buying behavior. Then, in step 2118 , ongoing operations are performed to match products available for purchase in the affiliate's social commerce store with the respective interests of target customers. In various embodiments, the matching is performed by analyzing the use of key words by the target customers when performing online searches for products.
  • step 2120 ongoing operations are performed using social commerce analysis data described in greater detail herein to generate custom offers for target customers.
  • step 2122 ongoing operations are performed to send the special offers to the target customers, followed by ongoing operations being performed in step 2124 to track the reception of the special offers and their corresponding sales results.
  • step 2126 ongoing operations are performed to allow customers convert the rebates received via email. Email and CRM management operations are then ended in step 2128 .
  • FIG. 22 is a generalized flow chart of the performance of small to medium business (SMB) social commerce management operations as implemented in accordance with an embodiment of the invention.
  • SMB social commerce management operations are begun in step 2202 , followed by the browsing of a merchant's master catalog by a SMB in step 2204 to identify products to be purchased in bulk.
  • Bulk purchase of the selected products is then made by the SMB in step 2206 , and product data associated with the bulk purchase products is then uploaded in step 2208 into the SMB's social commerce storefront.
  • step 2210 the uploaded bulk products are activated within the SMB's social commerce storefront to make them purchasable products, followed by ongoing search engine optimization (SEO) operations being performed in step 2112 to maximize sales opportunities.
  • SEO search engine optimization
  • step 2214 Ongoing inventory and shipping operations associated with sale of the bulk products are then performed in step 2214 , followed by ongoing vendor and fraud detection operations being performed in step 2216 .
  • step 2218 ongoing operations are performed to manage the SMB's social commerce storefront and sales activities.
  • step 2220 SMB social commerce management operations are ended.
  • FIG. 23 is a generalized flow chart of the performance of organic search operations as implemented in accordance with an embodiment of the invention.
  • organic search operations are begun in step 2302 , followed by an affiliate performing ongoing operations to generate search engine optimization (SEO) content in step 2304 .
  • SEO search engine optimization
  • the affiliate performs ongoing operations to syndicate the SEO content to other sites, with associated links to the affiliate's social commerce storefront.
  • an enterprise selects desired syndicated product content, followed by placing a syndicated content widget on a product page within their enterprise web site in step 2310 .
  • step 2312 the affiliate's SEO content is displayed within the enterprise's site, followed by the enterprise's product pages receiving higher SEO rankings in step 2314 as a result.
  • the affiliate receives the links to the enterprise product pages in step 2316 , and as a result, receives higher search engine rankings as well.
  • step 2318 both the affiliate and the enterprise experience ongoing increased conversion rates. Organic search operations are then ended in step 2330 .
  • the above-discussed embodiments include software modules that perform certain tasks.
  • the software modules discussed herein may include script, batch, or other executable files.
  • the software modules may be stored on a machine-readable or computer-readable storage medium such as a disk drive.
  • Storage devices used for storing software modules in accordance with an embodiment of the invention may be magnetic floppy disks, hard disks, or optical discs such as CD-ROMs or CD-Rs, for example.
  • a storage device used for storing firmware or hardware modules in accordance with an embodiment of the invention may also include a semiconductor-based memory, which may be permanently, removably or remotely coupled to a microprocessor/memory system.
  • the modules may be stored within a computer system memory to configure the computer system to perform the functions of the module.

Abstract

A method and system are disclosed for managing social commerce within a social media environment. Social commerce data associated with an affiliate's social commerce storefront is processed to generate user activity data, which corresponds to the interactions of a plurality of users of the social commerce storefront. The user activity data is then processed to generate social commerce analysis data, which comprises search terms used by the plurality of users. In turn, the social commerce analysis data is processed to generate social commerce recommendations, which are then used to incent the users to purchase products available for sale in the affiliate's social commerce storefront.

Description

    CROSS-REFERENCE TO RELATED APPLICATION
  • This application claims the benefit under 35 U.S.C. §119(e) of U.S. Provisional Application No. 61/485,767, filed May 13, 2011, entitled “Social Marketplace.” U.S. Provisional Application No. 61/485,767 includes exemplary systems and methods and is incorporated by reference in its entirety.
  • BACKGROUND OF THE INVENTION
  • 1. Field of the Invention
  • Embodiments of the invention relate generally to information handling systems. More specifically, embodiments of the invention provide a method and system for managing social commerce within a social media environment.
  • 2. Description of the Related Art
  • As the value and use of information continues to increase, individuals and businesses seek additional ways to process and store information. One option available to users is information handling systems. An information handling system generally processes, compiles, stores, and/or communicates information or data for business, personal, or other purposes thereby allowing users to take advantage of the value of the information. Because technology and information handling needs and requirements vary between different users or applications, information handling systems may also vary regarding what information is handled, how the information is handled, how much information is processed, stored, or communicated, and how quickly and efficiently the information may be processed, stored, or communicated. The variations in information handling systems allow for information handling systems to be general or configured for a specific user or specific use such as financial transaction processing, airline reservations, enterprise data storage, or global communications. In addition, information handling systems may include a variety of hardware and software components that may be configured to process, store, and communicate information and may include one or more computer systems, data storage systems, and networking systems.
  • These same information handling systems have played a key role in the rapid growth of electronic commerce on the Internet. One known aspect of electronic commerce is affiliate networks, which allow online merchants to reach a larger audience through participation in various affiliate programs. Typically, potential customers are referred to the merchant's website from an affiliate's web site, which receives a share of any resulting sale as compensation for the referral. Various affiliate network services and benefits generally include referral tracking, reporting tools, payment processing, and access to a large base of participants. Over time, affiliate networks have made progress in simplifying the process of registering affiliate participants fore or more merchant affiliate programs. However, affiliates still face integration challenges when attempting to provide their users a customized subset of the merchant's website.
  • In recent years, information handling systems have also been instrumental in the widespread adoption of social media into the mainstream of everyday life. Social media commonly refers to the use of web-based technologies for the creation and exchange of user-generated content for social interaction. As such, it currently accounts for approximately 22% of all time spent on the Internet. More recently, various aspects of social media have become an increasingly popular for enabling customer feedback, and by extension, have likewise evolved into a viable marketing channel for vendors. This new marketing channel, sometimes referred to as “social marketing,” has proven to not only have a higher customer retention rate than traditional marketing channels, but to also provide higher demand generation “lift.”
  • Currently, social marketing is typically limited to providing a link from a social media environment to the home page of a merchant's website, where a referred user can then search for a recommended product. In some cases, the user may be referred to a predetermined product page or listing. However, no known ability is currently available for a social marketer to refer a user to a customized subset of a merchant's products. Furthermore, social marketers generally lack real-time integration with the merchant's site. As a result, they typically have to rely upon the merchant's traditional methods of referral tracking, reporting, accounting and payment processing. Moreover, there is a lack of simplified integration between merchant websites, affiliate networks, and social media environments, which pose challenges in realizing the promise of social marketing.
  • SUMMARY OF THE INVENTION
  • A method and system are disclosed for managing social commerce within a social media environment. In various embodiments, a social commerce marketplace system is implemented for affiliates of a merchant to conduct social commerce within a social commerce environment. In these and other embodiments, social commerce data associated with an affiliate's social commerce storefront is processed to generate user activity data, which corresponds to the interactions of a plurality of users of the social commerce storefront. The user activity data is then processed to generate social commerce analysis data, which is then provided to the affiliate. In these various embodiments, the social commerce analysis data comprises product purchase data associated with the purchase of products by users of the affiliate's social commerce storefront.
  • In certain of these embodiments, the social commerce analysis data is further processed to generate social commerce recommendations. In one embodiment, the social commerce recommendation comprises one or more search terms related to one or more products available for purchase at the affiliate's social commerce storefront. In this embodiment, the recommendation is used to incent the user to purchase the one or more products. In various other embodiments, the search terms are provided to the affiliate, who then uses them as key words when generating SEO content corresponding to products that are available for purchase in their social commerce storefront. In these and other embodiments, the SEO content data may be provided to an affiliate site associated with an affiliate network, which provides corresponding links to the affiliate's social commerce network.
  • BRIEF DESCRIPTION OF THE DRAWINGS
  • The present invention may be better understood, and its numerous objects, features and advantages made apparent to those skilled in the art by referencing the accompanying drawings. The use of the same reference number throughout the several figures designates a like or similar element.
  • FIG. 1 is a generalized illustration of the components of an information handling system as implemented in the system and method of the present invention;
  • FIG. 2 is a simplified block diagram showing the implementation of a social commerce marketing system;
  • FIG. 3 is a simplified block diagram showing a high-level architecture of a social commerce marketplace system;
  • FIG. 4 is a simplified block diagram showing a plurality of social commerce modules implemented within a plurality of host environments;
  • FIG. 5 is a generalized flow chart of social commerce initiation operations performed on behalf of an affiliate;
  • FIGS. 6 a-d are generalized depictions of social commerce initiation operations performed on behalf of an affiliate within a plurality of user interface windows;
  • FIG. 7 is a generalized flow chart of the performance of social commerce operations;
  • FIG. 8 is a generalized flow chart of the performance of social commerce advertising network management operations;
  • FIGS. 9 a-b show the creation of an affiliate offer within a user interface window;
  • FIG. 10 shows the display of affiliate offers within a user interface window;
  • FIG. 11 shows the display of affiliate network feeds and associated offers within a user interface window;
  • FIG. 12 is a generalized flow chart of the performance of content syndication operations;
  • FIG. 13 is a generalized flow chart of the performance of billboard management operations;
  • FIG. 14 is a generalized flow chart of the performance of search engine optimization (SEO) management operations;
  • FIG. 15 shows the display of a product and associated promotional information within a user interface window;
  • FIG. 16 shows an affiliate's blog comprising purchasable product and associated promotional information displayed within a user interface window;
  • FIG. 17 shows an affiliate's blog comprising social commerce content associated with a purchasable product displayed within a user interface window;
  • FIG. 18 shows the display of a product and associated social commerce analysis data within a user interface window;
  • FIG. 19 shows the display of a product and associated search engine optimization (SEO) performance data within a user interface window;
  • FIG. 20 shows the display of search engine optimization (SEO) prioritization data within a user interface window;
  • FIG. 21 is a generalized flow chart of the performance of electronic mail (email) and customer relationship management (CRM) management operations;
  • FIG. 22 is a generalized flow chart of the performance of small to medium business (SMB) social commerce management operations; and
  • FIG. 23 is a generalized flow chart of the performance of organic search operations.
  • DETAILED DESCRIPTION
  • A method and system are disclosed for managing social commerce within a social media environment. For purposes of this disclosure, an information handling system may include any instrumentality or aggregate of instrumentalities operable to compute, classify, process, transmit, receive, retrieve, originate, switch, store, display, manifest, detect, record, reproduce, handle, or utilize any form of information, intelligence, or data for business, scientific, control, or other purposes. For example, an information handling system may be a personal computer, a network storage device, or any other suitable device and may vary in size, shape, performance, functionality, and price. The information handling system may include random access memory (RAM), one or more processing resources such as a central processing unit (CPU) or hardware or software control logic, ROM, and/or other types of nonvolatile memory. Additional components of the information handling system may include one or more disk drives, one or more network ports for communicating with external devices as well as various input and output (I/O) devices, such as a keyboard, a mouse, and a video display. The information handling system may also include one or more buses operable to transmit communications between the various hardware components.
  • FIG. 1 is a generalized illustration of an information handling system 100 that can be used to implement the system and method of the present invention. The information handling system 100 includes a processor (e.g., central processor unit or “CPU”) 102, input/output (I/O) devices 104, such as a display, a keyboard, a mouse, and associated controllers, a hard drive or disk storage 106, and various other subsystems 108. In various embodiments, the information handling system 100 also includes network port 110 operable to connect to a network 140, which is likewise accessible by a service provider server 142. The information handling system 100 likewise includes system memory 112, which is interconnected to the foregoing via one or more buses 114. System memory 112 further comprises operating system (OS) 116 and in various embodiments may also comprise a social commerce marketplace system 118, a plurality of social commerce affiliate management modules 120, a plurality of merchant/network management modules 122, and a merchant online cart/checkout system 124. In one embodiment, the information handling system 100 is able to download the social commerce marketplace system 118, the plurality of social commerce affiliate management modules 120, the plurality of merchant/network management modules 122, and the merchant online cart/checkout system 124 from the service provider server 142. In another embodiment, the social commerce marketplace system 118, the plurality of social commerce affiliate management modules 120, the plurality of merchant/network management modules 122, and the merchant online cart/checkout system 124 is provided as a service from the service provider server 142.
  • FIG. 2 is a simplified block diagram showing the implementation of a social commerce marketing system in accordance with an embodiment of the invention. In this embodiment, a social commerce marketplace system 118 is implemented with a plurality of social commerce affiliate management modules 120, a plurality of merchant/network management modules 122, a merchant online cart/checkout system 124. In these and other embodiments, the plurality of social commerce affiliate management modules 120 are accessed and used by a plurality of affiliates 214. Likewise, the plurality of social commerce affiliate management modules 120 comprises a blog/site management module 218, a social network management module 222, and a mobile delivery management module 222. The plurality of social commerce affiliate management modules 120 likewise comprises a hosting management module 224, a social commerce management module 226, and a marketing management module 228.
  • In one embodiment, the blog/site management module 214 is used by the plurality of affiliates 214 to manage the posting and linking of social commerce content from the affiliate's online blog or website to the social commerce marketplace system 118. In another embodiment, the social network management module 220 is used by the plurality of affiliates 214 to manage the linkages between one or more social media environments and the social commerce marketplace system 118. In yet another embodiment, the mobile delivery management module 222 is used by the plurality of affiliates 214 to manage the delivery of social commerce content to a mobile device. In still another embodiment, the hosting management module 224 is used by the plurality of affiliates 214 to manage the hosting environment(s) of a customized social commerce storefront associated with the affiliate and the merchant. In one embodiment, the social commerce management module 226 is used by the plurality of affiliates 214 to perform social commerce management operations as described in greater detail herein. In yet another embodiment, the marketing management module 228 is used by the plurality of affiliates 214 to perform social commerce marketing operations, as likewise described in greater detail herein.
  • In various embodiments, the plurality of merchant/network management modules 122 are accessed and used by a plurality of merchant administrators 230. In these and other embodiments, the plurality of merchant/network management modules 122 comprises a merchant/network management module 234, and a social commerce moderation module 236. Likewise, the plurality of merchant/network management modules 122 comprises a social commerce reporting module 238, a targeting module 240, and an incentives module 242.
  • In one embodiment, the merchant/network management module is used by is used by the plurality of merchant administrators 230 to manage a plurality of affiliate social commerce storefronts and a plurality of affiliate networks 204. In another embodiment, the moderation management module 236 is used by the plurality of merchant administrators 230 to monitor and moderate social commerce content and associated social media content related to the plurality of affiliates 214. In yet another embodiment, the social commerce reporting module 238 is used by the plurality of merchant administrators 230 to administer and deliver a plurality of social commerce reports as described in greater detail herein. In one embodiment, the targeting module 240 is used by the plurality of merchant administrators 230 to perform targeted advertising and promotion operations familiar to those of skill in the art and described in greater detail herein. In another embodiment, the incentives module 242 is used by the plurality of merchant administrators 230 to manage the accounting and payment of incentives to the plurality of affiliates 214 as compensation for referring customers to the merchant. As described in greater detail herein, the plurality of social commerce affiliate management modules 120 and the plurality of merchant/network management modules 122 may include additional modules and the foregoing is not intended to limit the spirit, scope or intent of the invention.
  • Referring now to FIG. 2, a plurality of users, such as customers 202, are referred by a plurality of affiliate networks 204 to the social commerce marketplace system 118 as described in greater detail. Once referred, the customers 202 are presented with a customized social commerce storefront that is associated with an individual affiliate of the plurality of affiliates 214 and the merchant. In various embodiments, each of the customized social commerce storefronts comprises a micro catalog 208 of purchasable products, which is a subset of a master catalog 210 comprising a set of available products. In these and other embodiments, and as likewise described in greater detail herein, the customized social commerce storefronts comprise social commerce content related to the purchasable products. In these various embodiments, the customers 202 review the social commerce content and select individual purchasable products for purchase. Once selected, an online purchase transaction familiar to skilled practitioners of the art is completed with the merchant online cart/checkout system 124.
  • FIG. 3 is a simplified block diagram showing a high-level architecture of a social commerce marketplace system as implemented in accordance with an embodiment of the invention. In this embodiment, the architecture a social commerce marketplace system 118 comprises infrastructure 302, data 304, application 306 and presentation 308 layers. As shown in FIG. 3, the infrastructure 302 layer comprises feeds from affiliate networks 316, as described in greater detail herein, and other networks 318, such as advertising networks known to those of skill in the art. The infrastructure 302 layer likewise comprises a local application fabric 314, as likewise known to those of skill in the art, a plurality of application programming interfaces (APIs) 312, and a plurality of databases 310, as described in greater detail herein. The data 304 layer likewise comprises repository classes 320, which are used for the exchange of data between the data 304 and infrastructure 302 layers.
  • Likewise, the application 306 layer comprises host environments 322, which in turn comprise a tenancy management module 324, a product catalog management module 326, and a product search module 328. The host environments 322 likewise comprise a stores management module 330, a commission management module 332, and a caching module 334. Likewise, the host environments 322 comprise an auditing module 336, a notifications module 338, a search engine optimization (SEO) module 340, a security management module 342, a moderation management module 344, and other modules 346 as described in greater detail herein.
  • In one embodiment, the tenancy management module 324 is used by merchant administrators to manage a plurality of affiliate tenancies in a virtual environment. In another embodiment, the product catalog management module 326 is used to manage available products in a master catalog and purchasable products, which are subsets of the available products, in micro catalogs as described in greater detail herein. In yet another embodiment, the product search module 328 is used with various other modules in the initiation, provisioning, and management of affiliate storefronts. In still another embodiment, the commission management module 332 is used to track, account, and pay commissions to affiliates as compensation for referring customers to the merchant. In one embodiment, the caching module 334 is used to cache social commerce content and other data related to conducting social commerce operations.
  • In another embodiment, the auditing module 336 is used to audit social commerce transactions that are performed within the social commerce marketplace system. In yet another embodiment, the notifications module 338 is use to manage notifications to affiliates as well as users referred by the affiliates to the social commerce marketplace system. In still another embodiment, the SEO module 340 is used to perform SEO operations known to skilled practitioners of the art. In this embodiment, the SEO operations, as described in greater detail herein, are performed to optimize the identification of a purchasable product according to the search terms used by either an affiliate or a user of a social media environment. In one embodiment, the security module is used to maintain the security of the social commerce marketplace system. In another embodiment, the moderation module 344 is used to monitor and moderate social commerce content and associated social media content related to a plurality of affiliates. In yet another embodiment, the other modules 346 comprise additional modules, as described in greater detail herein, that operate within the host environments 322.
  • In various embodiments, the presentation 308 layer comprises a Representational State Transfer (REST) application program interface (API) 348 known to skilled practitioners of the art. In these and other embodiments, the presentation 308 layer likewise comprises a controller module 350 a presentation model 352, a presentation view 354, and a plurality of administration 356 and affiliate storefront 358 site. In these various embodiments, the controller module 350 interacts with the presentation model 354 and presentation view 354, which likewise interact with each other, to present different aspects of the plurality of administration 356 and affiliate storefront 358 sites. Likewise, the presentation view 354 module provides feedback to the controller module 350.
  • Referring now to FIG. 3, the presentation 308 layer comprises manager classes 350 and the application 306 layer comprises domain services. The manager classes 360 provide presentation layer data to the service contracts module 362, which is then used for the management of the domain service 364. In turn, the domain services 364 provide application layer data to the repository contracts module 366, where it is used for the management of the repository classes 320. Likewise, the service contracts module 362 and the repository contracts module 366 are managed and bounded by a dependencies module 368. In turn, the dependencies module 368 is managed with the logging 370, caching 372, and auditing 374 management modules.
  • FIG. 4 is a simplified block diagram showing a plurality of social commerce modules implemented within a plurality of host environments in accordance with an embodiment of the invention. In this embodiment, the host environments 322 comprise social media store 401, affiliate storefront 402, blog 403, templates 404, content 406, notifications 410, uniform resource locator (URL) 411, reputation 412, and search engine optimization (SEO) 417 management modules. Likewise, the host environments 322 comprise catalog 426, links 435, web analytics 438, fraud 442, payment 448, administration 454, and reports 463 management modules.
  • In one embodiment, the social media store 401 management module is used to manage a social commerce storefront that is associated with an affiliate's presence and activities within a social media environment. In another embodiment, the affiliate storefront 402 management module is used to manage a social commerce storefront that is associated with an affiliate's web site or online blog. In yet another embodiment, the blog 403 management module is used to manage an affiliate's blog activities as it relates to social commerce activities, processes and operations as described in greater detail herein. In still another embodiment, as likewise described in greater detail herein, the templates 404 management module is used for the automated configuration of social commerce storefront pages. In one embodiment, the notifications 410 management module is used for the management of notifications to affiliates and users associated with affiliates, such as users of an affiliate's online social commerce presence. In various embodiments, the affiliate's online presence may comprise a blog, a website, or a community of interest or conversation thread in a social media environment. In another embodiment, the URL 411 management module is used to manage URL links between the host environments 322 and the affiliate's various online social commerce presences.
  • In yet another embodiment, the content 405 management module further comprises articles 406, podcast 407, pictures 408, and video 409 management sub-modules. In this and other embodiments, the articles 406, podcast 407, pictures 408, and video 409 management sub-modules are used by affiliates to manage their respective, associated content as it relates to social commerce operations. In still another embodiment, the reputation 412 management module comprises points 413, badges 414, activity 415, and score 416 management sub-modules. In this and other embodiments, the reputation 412 management module comprises points 413, badges 414, activity 415, and score 416 management sub-modules are used by the merchant to manage reputation data associated with affiliates. As used herein, reputation data refers to data associated with social commerce activities performed by an affiliate. As an example, an affiliate may receive points from a merchant for each item of social commerce content they product. Likewise, badges may be awarded upon achievement of various point tiers or frequency of activity. Likewise, each social commerce content item may receive a score that is associated with the achievement of the points and badges. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope, or intent of the invention.
  • In one embodiment, the SEO management 417 module comprises backlinks 418, rank 419, competition 420, search application program interface (API) 421, keyword density 422, keyword placement 423, keyword insertion 424, and content comparison 425 management sub-modules. In this and other embodiments the various sub-modules of the SEO management 417 module are used by affiliates and the merchants to perform SEO operations familiar to those of skill in the art. As an example, the backlinks 418 management sub-module may be used to determine prior web site locations that a user has visited prior to being referred to an affiliate's social commerce storefront. Likewise, the rank 419 management sub-module may be used to determine the search engine rank assigned to the affiliate's social commerce storefront as well as the individual search engine ranking of the search terms that resulted in the referral. As another example, the competition 420 management sub-module may be used by the merchant to rank the search engine popularity of their competitors, or alternatively, the frequency that a competitor's web site is returned as a result of a search by a user of a social media environment. Likewise, the search API 421 management sub-module may be used by the merchant and affiliates alike to gain access to various search engines in order to receive search metadata. As yet another example, the keyword density 422, placement 423, and insertion 424 management sub-modules may likewise be used by the merchant and the affiliates to optimize searches through the use of predetermined keywords within related social commerce content. As still another example, the content comparison 425 sub-module may be used to compare various items of social commerce content to determine which items perform better than others during SEO operations.
  • In another embodiment, the catalog 426 management module comprises filter 427, search 428, price 429, taxonomy 430, import 431, differential 432, categories 433, and deals 434 management sub-modules. In this and other embodiments, the filter 427, search 428, price 429, taxonomy 430, import 431, differential 432, categories 433, and deals 434 management sub-modules are used by the affiliate for managing their social commerce storefronts. For example, the filter 427, search 428, price 429, differential 432, deals 434, and import 431 management sub-modules may be used individually, or in combination, to identify and populate a set of purchasable products within a micro catalog from a set of available products contained in a master catalog. Likewise, the taxonomy 430 and categories 433 management sub-modules may be used to understand the interrelationship of various purchasable products and how they are categorized within the affiliate's social commerce storefront. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope, or intent of the invention.
  • In yet another embodiment, the links 435 management module comprises network 436 and system 437 management sub-modules, which are used to manage the linkages between the various systems, modules, and sub-modules of the social commerce marketplace system and various affiliate and advertising networks. In still another embodiment, the web analytics 438 module comprises web crawling 439, listening 440, and analytics 441 management sub-modules. In this and other embodiments the web crawling 439, listening 440, and analytics 441 management sub-modules are used by the merchant to perform web analytics operations familiar to skilled practitioners of the art. As an example, the merchant may use the web crawling 439 management sub-module to perform web crawling operations to discover conversation threads associated with its products. Once discovered, the listening 440 management sub-module may be used to monitor the conversations threads, which are then analyzed with the analytics 441 management sub-module to determine their relevance and possible effect on social commerce operations. Those of skill in the art will be knowledgeable of many such examples. Accordingly, the foregoing is not intended to limit the spirit, scope, or intent of the invention.
  • In one embodiment, the fraud 442 management module comprises an abuse reporting 443, traffic 444, links 445, Internet Protocol (IP) 446, and dashboard 447 management sub-modules. In this and other embodiments, the abuse reporting 443, traffic 444, links 445, Internet Protocol (IP) 446, and dashboard 447 management sub-modules are used by the merchant to identify, mitigate, and prevent fraudulent behavior within the social commerce market place system. As an example, the traffic 444, links 445, and IP 446 management sub-modules may be used to identify the source of fraudulent behavior. Once identified, it may be reported by the abuse reporting 443 management sub-module and then displayed for review within a user interface by the dashboard 447 sub-module.
  • In another embodiment, the payment 448 module comprises a traffic 449, payment 450, 1099 Form 451, buyers 452, and payment processor 453, management sub-modules. In this and other embodiments, the traffic 449, payment 450, 1099 451, buyers 452, and payment processor 453, management sub-modules are used by the merchant for the management of payment to affiliates. As an example, the buyers 452 and traffic 449 management sub-modules may be used to identify individual buyers and the traffic they generate at an affiliate's social commerce storefront. In turn, the payment 450 and payment processor 453 sub-modules may be used to track the payments made by the buyers, which are then processed by various payment processors. Likewise, the same sub-modules may be used to track commission payments made by the merchant to individual affiliates. The output of those sub-modules may then be processed by the 1099 Form 451 sub-module for managing reporting of the commission payments to the affiliate to the Internal Revenue Service (RIS).
  • In yet another embodiment, the administration 454 module comprises companies 455, target 456, users 457, roles 458, deals 459, moderation 460, profile 461, and email 462 management sub-modules. In this embodiment, the companies 455, target 456, users 457, roles 458, deals 459, moderation 460, profile 461, and email 462 management sub-modules are used by the merchant to administer the various users of the social commerce marketplace system. As an example, the target 456 management sub-module may be used, individually or in conjunction with, the target 456, users 457, profile 461, and roles 458 management sub-modules to identify specific users of a social media environment. Once identified, their social media interactions may be monitored by the moderation 460 management sub-module, and in turn the email 462 and deals 459 management sub-modules may be used individually, or in combination, to target predetermined users.
  • In still another embodiment, the reports module 463 comprises traffic abuse 463, traffic 465, search engines 466, users 467, content status 468, and competitors 469 reporting sub-modules. In this embodiment, the traffic abuse 463, traffic 465, search engines 466, users 467, content status 468, and competitors 469 reporting sub-modules are used by the merchant to generate various reports related to social commerce operations, which in turn may be provided to an affiliate. As an example, the content status 468 reporting sub-module may report on the status of various items of social commerce content and the search engines 466 reporting sub-module may report on the search results it generates. In turn, the traffic reporting 465 sub-module may be used to report on the social commerce traffic resulting from the search results and the users 467 reporting sub-module may provide reports related to the various users referred to the social commerce site. Likewise, the traffic abuse reporting sub-module 464 may be used to report on various traffic abuses related to the social commerce marketplace system, while the competitors 469 reporting sub-module may provide reports related to competitive activity from competitors. It will be appreciated that many such examples are possible and the foregoing is not intended to limit the spirit, scope or intent of the invention.
  • FIG. 5 is a generalized flow chart of social commerce initiation operations performed on behalf of an affiliate in accordance with an embodiment of the invention. In this embodiment, affiliate social commerce operations are begun in step 502, followed by a candidate affiliate providing information to a merchant in step 504 to register as an affiliate. The merchant then uses the provided information to create a social commerce storefront for the affiliate in step 506. The affiliate then proceeds to select a product to add to their social commerce storefront in step 508. In various embodiments, the product is selected from a plurality of available products contained in a master catalog. The selected product is then added to the affiliate's social commerce storefront in step 510. In various embodiments, a selected product becomes a purchasable product once it is added to the affiliate's social commerce storefront.
  • The affiliate then views their social commerce storefront in step 512, followed by a determination being made in step 514 whether to add an additional product. If so, then the process is continued, proceeding with step 508. Otherwise, an article related to one or more of the purchasable products is written in step 516 and then posted to the affiliate's social commerce storefront. The ongoing sales results of the affiliate's social commerce storefront is then tracked in step 518, as well as the ongoing ranking of its performance relative to other affiliate social commerce storefronts in step 520. Ongoing conversion of organic searches resulting in sale is likewise tracked in step 522, followed by affiliate social commerce initiation operations being ended in step 524.
  • FIGS. 6 a-d are generalized depictions of social commerce initiation operations performed on behalf of an affiliate within a plurality, of user interface windows in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront management module, as described in greater detail herein, is implemented within a window 604 of a user interface (UI) 602. As shown in FIG. 6 a, the UI window 604 comprises data entry fields 606 for a candidate affiliate to provide information to initiate the creation of a social commerce storefront. Referring now to FIG. 6 b, the affiliate then provides additional information 610 associated with their social commerce storefront. As shown in FIG. 6 c, the affiliate selects the category 614 of their social commerce storefront, and as likewise shown in FIG. 6 d, selects products 614 to be displayed for purchase within their social commerce storefront.
  • FIG. 7 is a generalized flow chart of the performance of social commerce operations as implemented in accordance with an embodiment of the invention. In this embodiment, social commerce operations are begun in step 702, followed by the affiliate managing the integration of the social commerce storefront in step 704 with a social media environment, such as a social network. In various embodiments, the integration may be with an affiliate web site or blog. The affiliate then launches the social commerce storefront in step 706, followed by the importation of friends, family, and associates from one or more social media environments (e.g., a social network) in step 708. The friends, family and associates are then matched with products that are appropriate to their interests in step 710, followed by a determination in step 712 whether to create a promotional offer for them. If so, then a promotional offer is created in step 714 and the process is continued, proceeding with step 712. Otherwise, a determination is made in step 716 whether the affiliate will offer to provide an offer to pay a commission to the friends, family or associates in return for referrals. If so, then then a commission offer is prepared in step 718 and the process is continued, proceeding with step 716. Otherwise the promotion offers(s), the commission offer(s), or both, are displayed to the friends, family and associates in-line within the social media environment in step 720. Ongoing activity at the affiliate's social commerce storefront, and the corresponding success of the offer(s), is tracked in step 722 and social commerce operations are then ended in step 724.
  • FIG. 8 is a generalized flow chart of the performance of social commerce advertising network management operations as implemented in accordance with an embodiment of the invention. In this embodiment, advertising network operations are begun in step 802, followed by ongoing operations in step 804 for affiliate and enterprise channels to manage their online advertisements. In step 806 the affiliate and enterprise channels perform ongoing operations to select online advertisements for purchase, followed by corresponding ongoing operations in step 808 to place the purchased online advertisements in predetermined online locations. In steps, 812, 814, 816, and 818, the affiliate and enterprise channels perform ongoing operations respectively display the online advertisements in social commerce storefronts, online newsletters, social media channels, online billboards, and enterprise sites. Ongoing operations are then performed in step 820 to correlate sales to the placement of the online advertisements, followed by advertising network operations being ended in step 822.
  • FIGS. 9 a-b show the creation of an affiliate offer within a user interface window in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront deals management module, as described in greater detail herein, is implemented within a window 904 of a user interface (UI) 902. As shown in FIG. 9 a, the Ul window 904 comprises an ‘Offers’ tab 906, a data entry field 908 for information related to the merchant and the affiliate making the offer, and associated data entry fields 910 corresponding to details of the purchasable product. Likewise, the UI window 904 comprises data entry fields 912 corresponding to details of the offer, as well as an offer display window 914 that provides a preview of the offer as it will appear when presented within a social media environment. As likewise shown in FIG. 9 a, data display field 916 displays summary information corresponding to a related offer, and as shown in FIG. 9 b, a corresponding offer display window 918 providing a preview of the related offer, as well as data display fields 920 displaying summary information corresponding to other offers.
  • FIG. 10 shows the display of affiliate offers within a user interface window implemented in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront deals management module, as described in greater detail herein, is implemented within a window 1004 of a user interface (UI) 1002. As shown in FIG. 10, the UI window 1004 comprises an ‘Offers’ tab 1006, as well a listing 1008 of a plurality of offers and related information 1010.
  • FIG. 11 shows the display of affiliate network feeds and associated offers within a user interface window implemented in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront deals management module, as described in greater detail herein, is implemented within a window 1104 of a user interface (UI) 1102. As shown in FIG. 11, the UI window 1104 comprises an ‘Offers’ tab 906, as well a listing 1108 of a plurality of advertising network feeds corresponding to referrals resulting from associated offers, and related information 1110.
  • FIG. 12 is a generalized flow chart of the performance of content syndication operations as implemented in accordance with an embodiment of the invention. In this embodiment, content syndication operations are begun in step 1202, followed by the ongoing generation of search engine optimization (SEO) content by an affiliate, a professional author, or both, in step 1204. Ongoing syndication operations are then performed in step 1206 to syndicate the SEO content other sites and establish corresponding links. Then, in step 1208, ongoing operations are performed to post the SEO content to other content marketplaces known to skilled practitioners of the art. A determination is then made in step 1210 whether enterprises (e.g., corporations) elect to accept the SEO content. If so, then ongoing operations are performed by the enterprises in step 1212 to accept the SEO content for online publication. As an example, a corporation may elect to post predetermined SEO content on their internal web site for review by employees.
  • However, if it is determined in step 1210 that enterprises do not elect to accept the SEO content, or if they do so in step 1212, then a determination is made in step 1214 whether other affiliates elect to accept the SEO content for online publication. If so, then ongoing operations are performed by affiliates in step 1216 to accept the SEO content for publication in step 1217. For example, another affiliate may elect to publish SEO content that is complementary to content they generate themselves. However, if it is determined in step 1214 that other affiliates do not elect to accept the SEO content, or if they do so in step 1216, then ongoing operations are performed in step 1218 for enterprises, affiliates, or both, to post a “bounty” (i.e., an offer for compensation) for content creation. Thereafter, ongoing operation are performed in step 1220 to track authors, the content they generate, their corresponding reputation ratings, and the monetary value they receive as compensation for providing the content. Content syndication operations are then ended in step 1222.
  • FIG. 13 is a generalized flow chart of the performance of billboard management operations as implemented in accordance with an embodiment of the invention. In this embodiment, online billboard management operations familiar to those of skill in the art are begun in step 1320, followed by the ongoing aggregation of the most popular product content in step 1304. A micro site, such as a small, specialized web site, is then created in step 1306, followed by ongoing operations in step 1309 to determine high rankings for challenging key words used in searches for product information. Ongoing operations are then performed in step 1310 to drive traffic to affiliate social commerce storefronts, such as using the high ranking challenging key words in search engine optimization (SEO) operations known to skilled practitioners of the art. Thereafter, ongoing operations are performed in step 1312 to determine high ranking niche focus key words, followed by ongoing operations being performed by affiliates in step 1314 to drive traffic to their storefronts, and accordingly, receive compensation from a merchant for doing so. In step 1316, ongoing operations are performed by the merchant to challenge small affiliates to challenge the sales performance of larger affiliates. Online billboard management operations are then ended in step 1318.
  • FIG. 14 is a generalized flow chart of the performance of search engine optimization (SEO) management operations as implemented in accordance with an embodiment of the invention. In this embodiment, SEO management operations are begun in step 1402, followed by an affiliate using key words in step 1404 to perform search operations within a merchant's master catalog to identify candidate products to promote in their social commerce storefront. In step 1406, the same key words are used by the affiliate to perform sales forecast operations related to the candidate products. Then, in step 1408, the key words are used to perform a competitive back link analysis. As an example, the affiliate may submit the key words to a search engine to see which competitive products are returned, their search engine ranking and prioritization, as well as their associated links.
  • The affiliate then adds a candidate product to their social commerce storefront in step 1410, where it becomes a purchasable product, followed by the affiliate viewing their social commerce storefront in step 1412. A determination is then made in step 1414 whether to add an additional purchasable product to their social commerce storefront. If so, then the process is continued, proceeding with step 1408. Otherwise, ongoing operations are performed in step 1416 to create SEO content. As an example, the SEO content may contain key words associated with predetermined product. A user using those key words in a search would be presented with a search engine link to the SEO content, which in turn would be linked to the product page within the affiliate's social commerce storefront. Ongoing operations are then performed in step 1418 to track SEO performance related to the SEO content and the associated products within the affiliate's social commerce storefront. In step 1420, the affiliate receives ongoing reminders to generate additional SEO content and to continue to improve the SEO performance of the content they produce.
  • Ongoing operations are performed in step 1422 to rank the SEO performance of the affiliate's social commerce storefront. In various embodiments, social commerce data associated with an affiliate's social commerce storefront is processed to generate user activity data, which corresponds to the interactions of a plurality of users of the social commerce storefront. The user activity data is then processed to generate social commerce analysis data, which is then provided to the affiliate. In these and other embodiments, the social commerce analysis data comprises product purchase data associated with the purchase of products by users of the affiliate's social commerce storefront. In certain of these embodiments, the social commerce analysis data is further processed to generate social commerce recommendations. In one embodiment, the social commerce recommendation comprises one or more search terms related to one or more products available for purchase at the affiliate's social commerce storefront. In this embodiment, the recommendation is used to incent the user to purchase the one or more products. In various other embodiments, the search terms are provided to the affiliate, who then uses them as key words when generating SEO content corresponding to products that are available for purchase in their social commerce storefront. In these and other embodiments, the SEO content data may be provided to an affiliate site associated with an affiliate network, which provides corresponding links to the affiliate's social commerce network. SEO operations are then ended in step 1424.
  • FIG. 15 shows the display of a product and associated promotional information within a user interface window in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront management module, as described in greater detail herein, is implemented within a window 1504 of a user interface (UI) 1502. As shown in FIG. 15, the UI window 1504 comprises a ‘Shop’ tab 1506, a plurality of product data 1508 corresponding to a graphical image 1510 of the product, and offer icons 1512 linked to related offers. In various embodiments, the plurality of product data 1508 contains key words that are used in search engine optimization (SEO) operations familiar to those of skill in the art to increase the likelihood of a user being referred to the product displayed within the UI window 1504 when using predetermined search terms.
  • FIG. 16 shows an affiliate's blog comprising purchasable product and associated promotional information displayed within a user interface window in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront management module, as described in greater detail herein, is implemented within a window 1604 of a user interface (UI) 1602 to generate a social commerce storefront associated with an affiliate's blog. As shown in FIG. 16, the UI window 1604 comprises a ‘My Store’ tab 1606, which comprises a data display sub-window 1614 displaying a promotional offer, and a plurality of data display sub-windows 1616 displaying purchasable products and associated product information. The UI window 1604 likewise comprises a graphical image 1608 of the affiliate, associated information 1610 about the affiliate, graphical images 1612 linked to associates of the affiliate, and a plurality of advertisements 1618. In various embodiments, data display sub-window 1614 and the plurality of data display sub-windows 1616 contain key words that used in search engine optimization (SEO) operations to increase the likelihood of a user being referred to promotional offers or products within the affiliate's social commerce storefront.
  • FIG. 17 shows an affiliate's blog comprising social commerce content associated with a purchasable product displayed within a user interface window in accordance with an embodiment of the invention. In this embodiment, an affiliate's blog is implemented within a window 1704 of a user interface (UI) 1702. As shown in FIG. 17, the UI window 1704 comprises a ‘Blog’ tab 1706 and a first blog entry 1708 associated with a first product available for purchase in the affiliate's social commerce storefront, and a link 1710 to a streaming video corresponding to the first product. The UI window 1704 likewise comprises a second blog entry 1712 associated with a second product available for purchase in the affiliate's social commerce storefront. Likewise, the UI window 1704 comprises data display sub-windows 1714, 1716, 1718, and 1720, which respectively contain information related to the social commerce storefront, advertisements, links to social media environments, and recent activity. In various embodiments, first blog entry 1708 and second blog entry 1712 comprise search engine optimization (SEO) content that further comprises key words used in SEO operations to increase the likelihood of a user being referred to promotional offers or products within the affiliate's social commerce storefront.
  • FIG. 18 shows the display of a product and associated social commerce performance data within a user interface window in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront management module, as described in greater detail herein, is implemented within a window 1804 of a user interface (UI) 1802 to display social commerce analysis data associated with an affiliate's social commerce storefront. As shown in FIG. 18, the UI window 1804 comprises a ‘My Store’ tab 1806, which comprises a plurality of product data 1810 associated with a graphical image 1808 of a product, and a plurality of status data 1812 corresponding to the current status of associated social commerce content. In one embodiment, the plurality of status data 1812 comprises a reminder or other incentive for the affiliate to generate social commerce content. The UI window 1804 likewise comprises a plurality of menu icons 1814, a plurality of social commerce storefront metrics 1816, and a plurality of corresponding social commerce analysis data 1818.
  • FIG. 19 shows the display of a product and associated search engine optimization (SEO) performance data within a user interface window in accordance with an embodiment of the invention. In this embodiment, a social commerce storefront management module, as described in greater detail herein, is implemented within a window 1904 of a user interface (UI) 1902 to display social commerce analysis data associated with a product available for purchase in an affiliate's social commerce storefront. As shown in FIG. 19, the UI window 1904 comprises a ‘Products’ tab 1906, which comprises a plurality of product data 1910 associated with a graphical image 1908 of a product. The UI window 1904 likewise comprises a ‘Monthly Estimated Commissions’ 1912 data display window and a search engine optimization (SEO) data display window 1918. As likewise shown in FIG. 19, the ‘Monthly Estimated Commissions’ 1912 data display window comprises a plurality of social commerce analysis data 1914 related to metrics that need to be achieved to reach a predetermined commission goal, and an interactive graphic 1916 that adjusts the metrics accordingly. Likewise, the search engine optimization (SEO) data display window 1918 comprises a plurality of SEO key words, their corresponding traffic and SEO ranking, and corresponding competition rankings.
  • FIG. 20 shows the display of search engine optimization (SEO) prioritization data within a user interface window in accordance with an embodiment of the invention. In this embodiment, key words 2004 associated with a target product available for purchase in an affiliate's social commerce storefront are entered within a user interface (UI) 2002 of a store front. A search is performed with the key words 2004 and a first search engine result 2004 is returned for the target product along with subsequent search engine results 2006 for other products. In various embodiments, the affiliate iteratively performs SEO operations to determine which key words return the highest results and then includes those terms when generating SEO social commerce content.
  • FIG. 21 is a generalized flow chart of the performance of electronic mail (email) and customer relationship management (CRM) management operations as implemented in accordance with an embodiment of the invention. In this embodiment, email and CRM management operations are begun in step 2102, followed by affiliate uploading social commerce storefront customer data into an email and CRM application in step 2104. An email invitation is then sent to target customers in step 2106 inviting them to register for rebates and a newsletter generated by the affiliate. A determination is then made in step 2108 whether the target customers elect to register for the newsletter. If so, then ongoing operations are performed in step 2110 to register the customers for the newsletter. Thereafter, or if it is determined in step 2108 that the target customers elected not to register for the newsletter, then a determination is made in step 2112 whether the target customers elect to register for the rebate. If so, then ongoing operations are performed in step 2114 to register the target customers for the rebate.
  • Thereafter, or if it is determined in step 2112 that the target customers elected not to register for the rebate, then ongoing operations are performed in step 2116 to capture customer buying behavior. Then, in step 2118, ongoing operations are performed to match products available for purchase in the affiliate's social commerce store with the respective interests of target customers. In various embodiments, the matching is performed by analyzing the use of key words by the target customers when performing online searches for products. In step 2120, ongoing operations are performed using social commerce analysis data described in greater detail herein to generate custom offers for target customers. Then, in step 2122, ongoing operations are performed to send the special offers to the target customers, followed by ongoing operations being performed in step 2124 to track the reception of the special offers and their corresponding sales results. In step 2126, ongoing operations are performed to allow customers convert the rebates received via email. Email and CRM management operations are then ended in step 2128.
  • FIG. 22 is a generalized flow chart of the performance of small to medium business (SMB) social commerce management operations as implemented in accordance with an embodiment of the invention. In this embodiment, SMB social commerce management operations are begun in step 2202, followed by the browsing of a merchant's master catalog by a SMB in step 2204 to identify products to be purchased in bulk. Bulk purchase of the selected products is then made by the SMB in step 2206, and product data associated with the bulk purchase products is then uploaded in step 2208 into the SMB's social commerce storefront.
  • In step 2210, the uploaded bulk products are activated within the SMB's social commerce storefront to make them purchasable products, followed by ongoing search engine optimization (SEO) operations being performed in step 2112 to maximize sales opportunities. Ongoing inventory and shipping operations associated with sale of the bulk products are then performed in step 2214, followed by ongoing vendor and fraud detection operations being performed in step 2216. In step 2218, ongoing operations are performed to manage the SMB's social commerce storefront and sales activities. Then, in step 2220, SMB social commerce management operations are ended.
  • FIG. 23 is a generalized flow chart of the performance of organic search operations as implemented in accordance with an embodiment of the invention. In this embodiment, organic search operations are begun in step 2302, followed by an affiliate performing ongoing operations to generate search engine optimization (SEO) content in step 2304. In step 2306, the affiliate performs ongoing operations to syndicate the SEO content to other sites, with associated links to the affiliate's social commerce storefront. In step 2308, an enterprise selects desired syndicated product content, followed by placing a syndicated content widget on a product page within their enterprise web site in step 2310.
  • Then, in step 2312, the affiliate's SEO content is displayed within the enterprise's site, followed by the enterprise's product pages receiving higher SEO rankings in step 2314 as a result. Likewise, the affiliate receives the links to the enterprise product pages in step 2316, and as a result, receives higher search engine rankings as well. In step 2318, both the affiliate and the enterprise experience ongoing increased conversion rates. Organic search operations are then ended in step 2330.
  • The present invention is well adapted to attain the advantages mentioned as well as others inherent therein. While the present invention has been depicted, described, and is defined by reference to particular embodiments of the invention, such references do not imply a limitation on the invention, and no such limitation is to be inferred. The invention is capable of considerable modification, alteration, and equivalents in form and function, as will occur to those ordinarily skilled in the pertinent arts. The depicted and described embodiments are examples only, and are not exhaustive of the scope of the invention.
  • For example, the above-discussed embodiments include software modules that perform certain tasks. The software modules discussed herein may include script, batch, or other executable files. The software modules may be stored on a machine-readable or computer-readable storage medium such as a disk drive. Storage devices used for storing software modules in accordance with an embodiment of the invention may be magnetic floppy disks, hard disks, or optical discs such as CD-ROMs or CD-Rs, for example. A storage device used for storing firmware or hardware modules in accordance with an embodiment of the invention may also include a semiconductor-based memory, which may be permanently, removably or remotely coupled to a microprocessor/memory system. Thus, the modules may be stored within a computer system memory to configure the computer system to perform the functions of the module. Other new and various types of computer-readable storage media may be used to store the modules discussed herein. Additionally, those skilled in the art will recognize that the separation of functionality into modules is for illustrative purposes. Alternative embodiments may merge the functionality of multiple modules into a single module or may impose an alternate decomposition of functionality of modules. For example, a software module for calling sub-modules may be decomposed so that each sub-module performs its function and passes control directly to another sub-module.
  • Consequently, the invention is intended to be limited only by the spirit and scope of the appended claims, giving full cognizance to equivalents in all respects.

Claims (20)

1. A computer-implementable method for automating the administration of social commerce, comprising:
processing social commerce data to generate user activity data, the social commerce activity data corresponding to a plurality of users of a social commerce site, the social commerce site associated with an affiliate, the affiliate associated with a provider of a set of available products;
processing the user activity data to generate social commerce analysis data corresponding to the plurality of users use of the social commerce site; and
providing the social commerce analysis data to the affiliate.
2. The method of claim 1, wherein the social commerce analysis data comprises product purchase data corresponding to the purchase of a set of purchasable products by individual users of the plurality of users, the set of purchasable products comprising a subset of the set of available products.
3. The method of claim 1, wherein the social commerce analysis data is processed to generate social commerce recommendation data, the social commerce recommendation data provided to the affiliate.
4. The method of claim 3, wherein the social commerce recommendation data comprises search term data used by individual users of the plurality of users, the search term data corresponding to the purchase of a set of purchasable products by the individual users, the set of purchasable products comprising a subset of the set of available products.
5. The method of claim 4, wherein the search term data is provided to the affiliate, the search term data used by the affiliate to generate content data corresponding to the set of purchasable products, the content data provided by the affiliate to the social commerce site.
6. The method of claim 4, wherein the search term data is provided to the affiliate, the search term data used by the affiliate to generate content data corresponding to the set of purchasable products, the content data provided by the affiliate to an affiliate site associated with an affiliate network, the content data processed by the affiliate site to generate linked data linking the content data to the social commerce site.
7. A system comprising:
a processor;
a data bus coupled to the processor; and
a computer-usable medium embodying computer program code, the computer-usable medium being coupled to the data bus, the computer program code interacting with a plurality of computer operations and comprising instructions executable by the processor and configured for:
processing social commerce data to generate user activity data, the social commerce activity data corresponding to a plurality of users of a social commerce site, the social commerce site associated with an affiliate, the affiliate associated with a provider of a set of available products;
processing the user activity data to generate social commerce analysis data corresponding to the plurality of users use of the social commerce site; and
providing the social commerce analysis data to the affiliate.
8. The system of claim 7, wherein the social commerce analysis data comprises product purchase data corresponding to the purchase of a set of purchasable products by individual users of the plurality of users, the set of purchasable products comprising a subset of the set of available products.
9. The system of claim 7, wherein the social commerce analysis data is processed to generate social commerce recommendation data, the social commerce recommendation data provided to the affiliate.
10. The system of claim 9, wherein the social commerce recommendation data comprises search term data used by individual users of the plurality of users, the search term data corresponding to the purchase of a set of purchasable products by the individual users, the set of purchasable products comprising a subset of the set of available products.
11. The system of claim 10, wherein the search term data is provided to the affiliate, the search term data used by the affiliate to generate content data corresponding to the set of purchasable products, the content data provided by the affiliate to the social commerce site.
12. The system of claim 10, wherein the search term data is provided to the affiliate, the search term data used by the affiliate to generate content data corresponding to the set of purchasable products, the content data provided by the affiliate to an affiliate site associated with an affiliate network, the content data processed by the affiliate site to generate linked data linking the content data to the social commerce site.
13. A computer-usable medium embodying computer program code, the computer program code comprising computer executable instructions configured for:
processing social commerce data to generate user activity data, the social commerce activity data corresponding to a plurality of users of a social commerce site, the social commerce site associated with an affiliate, the affiliate associated with a provider of a set of available products;
processing the user activity data to generate social commerce analysis data corresponding to the plurality of users use of the social commerce site; and
providing the social commerce analysis data to the affiliate.
14. The computer usable medium of claim 13, wherein the social commerce analysis data comprises product purchase data corresponding to the purchase of a set of purchasable products by individual users of the plurality of users, the set of purchasable products comprising a subset of the set of available products.
15. The computer usable medium of claim 13, wherein the social commerce analysis data is processed to generate social commerce recommendation data, the social commerce recommendation data provided to the affiliate.
16. The computer usable medium of claim 15, wherein the social commerce recommendation data comprises search term data used by individual users of the plurality of users, the search term data corresponding to the purchase of a set of purchasable products by the individual users, the set of purchasable products comprising a subset of the set of available products.
17. The computer usable medium of claim 16, wherein the search term data is provided to the affiliate, the search term data used by the affiliate to generate content data corresponding to the set of purchasable products, the content data provided by the affiliate to the social commerce site.
18. The computer usable medium of claim 16, wherein the search term data is provided to the affiliate, the search term data used by the affiliate to generate content data corresponding to the set of purchasable products, the content data provided by the affiliate to an affiliate site associated with an affiliate network, the content data processed by the affiliate site to generate linked data linking the content data to the social commerce site.
19. The computer usable medium of claim 13, wherein the computer executable instructions are deployable to a client computer from a server at a remote location.
20. The computer usable medium of claim 13, wherein the computer executable instructions are provided by a service provider to a customer on an on-demand basis.
US13/184,001 2011-05-13 2011-07-15 Social Marketplace Affiliate Front End Abandoned US20120290432A1 (en)

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US13/335,295 Abandoned US20120290399A1 (en) 2011-05-13 2011-12-22 Web Optimization and Campaign Management in a Syndicated Commerce Environment
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US10354337B2 (en) 2019-07-16
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