US20150100899A1 - Complimenting a user's experience in a social networking - Google Patents
Complimenting a user's experience in a social networking Download PDFInfo
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- US20150100899A1 US20150100899A1 US14/566,586 US201414566586A US2015100899A1 US 20150100899 A1 US20150100899 A1 US 20150100899A1 US 201414566586 A US201414566586 A US 201414566586A US 2015100899 A1 US2015100899 A1 US 2015100899A1
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- G06F17/30876—
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F16/00—Information retrieval; Database structures therefor; File system structures therefor
- G06F16/90—Details of database functions independent of the retrieved data types
- G06F16/95—Retrieval from the web
- G06F16/955—Retrieval from the web using information identifiers, e.g. uniform resource locators [URL]
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
- G06Q50/01—Social networking
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- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06F—ELECTRIC DIGITAL DATA PROCESSING
- G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
- G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
- G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
- G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
- G06F3/0482—Interaction with lists of selectable items, e.g. menus
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/2866—Architectures; Arrangements
- H04L67/30—Profiles
- H04L67/306—User profiles
Abstract
A user profile for a user of a social networking system may include experiences, such as work, educational, travel, and interests. The social networking system provides a profile page for a user's user profile that allows users to compliment the user on the experience. If a user wants to compliment another user on an experience not present on that user's user profile, the user can add the experience along with the compliment. Complimenting users on their experiences allows a reputation ranking to be created based on compliments received in a particular domain, which are searchable by user of the social networking system. The compliments may be used by the social networking system to build a domain-based reputation ranking of users of a social networking system.
Description
- This application is a continuation of U.S. application Ser. No. 12/980,226, filed Dec. 28, 2010, which is incorporated by reference in its entirety.
- This invention relates generally to social networking, and in particular to providing a user profile for a user of a social networking system that includes experiences that can serve as the basis for complimenting the user by other users of the social networking system.
- Social networking systems have become prevalent in recent years because they provide a useful environment in which users can connect to and communicate with other users. A variety of different types of social networking systems exist that provide mechanisms allowing users to interact within their social networks.
- One typical characteristic of social networking systems is that each user has a user profile where the user can provide information about the user's experiences, such as educational experiences, work experiences, and the like. Typically, the information is organized into linear information, intended for viewing only. The user profile information provides few if any items of common information between users, and actions usually cannot be taken upon the experiences themselves. Moreover, richer information about the user experiences, such as other users' opinions about a user's skill level at the experience, professionalism on a job, organization within a project, and the like, are left out.
- A few systems provide limited complimenting functionality that allows other users to comment on a user's experience, but these compliments are typically limited to opinions on work from current or previous co-workers in a business setting. Similar complimenting for other experience types, such as activities, hobbies, and interests, to name a few examples, is not available. In addition, existing systems do not provide any measure of reputation for the complimented on the basis of such compliments, nor do they typically allow searching for users who have established a strong reputation in a particular field, category, or domain of experience.
- To enable a social networking system to provide richer experience information viewable by other users and usable by the social networking system, embodiments of the invention provide a mechanism for users to compliment other users in their user profile experiences. Using information maintained in user profiles, user experiences are included in a display of a user profile for a user of a social networking system. A user may add a compliment to an experience on another user's user profile and may add an indication of the relationship between the complimented and complimenting users in the context of the experience. The social networking system provides an interface for complimenting the user experiences. The interface may also enable a complimenting user to add an experience to a user's user profile when the experience that the complimenting user wants to compliment does not exist on that user profile. Complimented users can remove the compliment, and/or the experience that was complimented, if desired.
- The compliments may be used by the social networking system to build a domain-based reputation ranking of users of a social networking system. The system may gather compliments for a user within a particular domain, and then determine a reputation ranking for the users based on the compliments within the domain.
- Accordingly, embodiments of the invention allow the social networking system to provide a user profile that includes a user's experiences that other users may compliment.
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FIG. 1 is a network diagram of one embodiment of a system for complimenting users of a social networking system on their user profile experiences. -
FIG. 2 is a diagram of a social networking system, in accordance with an embodiment of the invention. -
FIG. 3 is a flowchart showing one embodiment of a method for complimenting users of a social networking system. -
FIGS. 4A-4D are embodiments of social networking system user profile screens showing experiences for a user and receiving compliments for those experiences. -
FIG. 5 is a flowchart showing one embodiment of a method for building a domain-based reputation ranking of users of a social networking system. - The figures depict various embodiments of the present invention for purposes of illustration only. One skilled in the art will readily recognize from the following discussion that alternative embodiments of the structures and methods illustrated herein may be employed without departing from the principles of the invention described herein.
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FIG. 1 is a network diagram of one embodiment of asystem 100 for complimenting users of asocial networking system 130 on their user profile experiences. Thesystem 100 includes one ormore user devices 110 connected via anetwork 120 to thesocial networking system 130. Thesocial networking system 130 provides a platform, or backbone, in one embodiment which other systems may use to provide social networking services and functionalities to users across the Internet. - A
user device 110 comprises one or more computing devices that can receive input from a user and can transmit and receive data via thenetwork 120. For example, theuser device 110 may be a desktop computer, a laptop computer, a smart phone, a personal digital assistant (PDAs) or any other device including computing functionality and data communication capabilities. Theuser device 110 is configured to communicate with thesocial networking system 130 via thenetwork 120, which may comprise any combination of local area and/or wide area networks, using both wired and wireless communication systems. Theuser device 110 displays content from thesocial networking system 130. - The
social networking system 130 comprises one or more computing devices storing a social network, or a social graph, comprising a plurality of users and providing users of the social network with the ability to communicate and interact with other users of the social network. In use, users join thesocial networking system 130 and then add connections to a number of other users of thesocial networking system 130 to whom they desire to be connected. As used herein, the term “friend” refers to any other user of thesocial networking system 130 to whom a user has formed a connection, association, or relationship via thesocial networking system 130. Connections may be added explicitly by a user or may be automatically created by thesocial networking system 130 based on common characteristics of the users (e.g., users who are alumni of the same educational institution). For example, a first user specifically selects a particular other user to be a friend. Connections in thesocial networking system 130 are usually in both directions, but need not be, so the terms “user” and “friend” depend on the frame of reference. Connections between users of thesocial networking system 130 are usually bilateral, or “mutual,” but connections may also be unilateral, or “one-way.” For example, if Bob and Joe are both users of thesocial networking system 130 and connected to each other, Bob and Joe are each other's connections. If, on the other hand, Bob wishes to connect to Joe to view data communicated to the social networking system by Joe but Joe does not wish to form a mutual connection, a unilateral connection may be established. The connection between users may be a direct connection; however, some embodiments of a social networking system allow the connection to be indirect via one or more levels of connections or degrees or separation. Using a social graph, therefore, a social networking system may keep track of many different types of objects and the interactions and connections among those objects, thereby maintaining an extremely rich store of socially relevant information. - In addition to establishing and maintaining connections between users and allowing interactions between users, the
social networking system 130 provides users with the ability to take actions on various types of items supported by thesocial networking system 130. These items may include groups or networks (where “networks” here refer not to physical communication networks, but rather social networks of people, entities, and concepts) to which users of the social networking system may belong, events or calendar entries in which a user might be interested, computer-based applications that a user may use via thesocial networking system 130, transactions that allow users to buy or sell items via the service, and interactions with advertisements that a user may perform on or off the social networking system. - These are just a few examples of the items upon which a user may act on a social networking system, and many others are possible. A user may interact with anything that is capable of being represented in the
social networking system 130. - The
social networking system 130 is also capable of linking a variety of entities. For example, thesocial networking system 130 enables users to interact with each other as well as receive content from third-parties. - The
social networking system 130 also includes user-generated content, which enhances a user's interactions with thesocial networking system 130. User-generated content may include anything a user can add, upload, send, or “post,” to thesocial networking system 130. For example, a user communicates posts to thesocial networking system 130 from auser device 100. Posts may include data such as status updates or other textual data, location information, photos, videos, links, music or other similar data and/or media. The user-added content then also can be the subject of additional user content, e.g., a user can comment on a link or post, “like,” a photo, link, or post, and can tag others in a photo. In another example, users may tag other users in experiences on the user profiles as described herein. Content may also be added to thesocial networking system 130 by a third-party through a “communication channel,” such as a newsfeed or stream. Content “items” represent single pieces of content that are represented as objects in thesocial networking system 130. In this way, users of thesocial networking system 130 are encouraged to communicate with each other by posting text and content items of various types of media through various communication channels, increasing the interaction of users with each other and increasing the frequency with which users interact with thesocial networking system 130. -
FIG. 2 is a diagram of one embodiment of asocial networking system 130, which is implemented as a website according to one embodiment. In other embodiments, thesocial networking system 130 may provide social networking functionalities for other types of systems, such as native applications that run on theuser devices 110. The embodiment of asocial networking website 130 shown byFIG. 2 includes aweb server 210, anaction logger 215, auser interface module 225, anaction log 230, anauthorization module 235, auser profile store 240, and aconnection store 245. In other embodiments, thesocial networking website 130 may include additional, fewer, or different modules for various applications. Conventional components such as network interfaces, security mechanisms, load balancers, failover servers, management and network operations consoles, and the like are not shown so as to not obscure the details of the system. - The
web server 210 links the social networking system to one ormore user devices 110 via thenetwork 120. Theweb server 210 serves web pages, as well as other web-related content, such as Java, Flash, XML, and so forth. Theweb server 210 may include a mail server or other messaging functionality for receiving and routing messages between thesocial networking system 130 and one ormore user devices 110. The messages can be instant messages, queued messages (e.g., email), text and SMS messages, or any other suitable messaging format. - As described above in conjunction with
FIG. 1 , thesocial networking system 130 comprises a computing system that allows users to communicate or otherwise interact with each other and access content as described herein. Thesocial networking system 130 stores user profiles describing the users of a social network in auser profile store 240. The user profiles include biographic, demographic, and other types of descriptive information. Theuser profile store 240 includes various information about user experiences in various categories, e.g., educational experiences, experiences, travel experiences, activity experiences, etc. Theuser profile store 240 may include all the experience information described herein, including information about the various domains for the user's experiences, users who have complimented the user on his experiences, and other users who the user have provided compliments for, and a reputation ranking for the user. - The
user profile store 240 contains data structures with fields suitable for describing a user's profile. When a new object of a particular type is created, thesocial networking system 130 initializes a new data structure, i.e., a “node” of the corresponding type, assigns a unique object identifier to it, and begins to add data to the object as needed. This might occur, for example, when a user becomes a user of thesocial networking system 130, thesocial networking system 130 generates a new instance of a user profile in theuser profile store 240, assigns a unique identifier to the user profile, and begins to populate the fields of the user profile with information provided by the user. - In addition, the
user profile store 240 may include data structures suitable for describing a user's demographic data, behavioral data, and other social data. Demographic data typically includes data about the user, such as age, gender, location, etc., e.g., as included in the user's profile. Behavioral data typically includes information about the user's activities within thesocial networking system 130, such as specific actions (posts, likes, comments, etc.), activity levels, usage statistics, etc. Other social data comprises information about the user from within thesocial networking system 130 that is not strictly demographic or behavioral, such as interests or affinities, etc. - In addition, the
user profile store 240 may be accessed by other aspects of thesocial networking system 130, e.g., theuser interface module 225 for creating and updating a user profile and its functionality as described herein. Theuser profile store 240 may be updated such that the user profile includes compliments on experiences added by other users, either to existing experiences or added in conjunction with the addition of an experience. - In use, information about new experiences or compliments on the experience added via a user interface is received at the
user profile store 240 from theuser interface module 225. When a new compliment is added, for example via one user adding a compliment about a user based on an existing experience, thesocial networking system 130 finds the node for the experience and adds the data regarding the compliment. For a compliment on a new experience, thesocial networking system 130 initializes a new node corresponding to the experience, assigns a unique object identifier to it, and begins to add data, including the compliment information, to the experience object as needed. A compliment association is created between the complimented user, the experience, and the complimenting user. In addition, an attribution association is added if it was the complimenting user who added the experience to the user's user profile rather than the complimented user himself. Theuser profile store 240 stores these objects and associations in the context of the complimented user and complimenting user's respective user profiles. - The
social networking system 130 further stores data describing one or more connections between different users in auser connection store 245. The connection information may indicate users who have similar or shared affinities such as work experience, group memberships, hobbies, educational history, or are in any way related or share common attributes. Additionally, thesocial networking system 130 includes user-defined connections between different users, allowing users to specify their relationships with other users. For example, user-defined connections allow users to generate relationships with other users that parallel the users' real-life relationships, such as friends, co-workers, partners, and so forth. Users may select from predefined types of connections, or define their own connection types as needed. Theconnection store 245 includes data structures suitable for describing a user's connections to other users, connections to third-partycontent object providers 120, or connections to other entities. The connection stores 245 may also associate a connection type with a user's connections, which may be used in conjunction with the user's privacy setting, to regulate access to information about the user. In addition, theconnection store 245 may be accessed by other aspects of thesocial networking system 130, e.g., theuser interface module 225 for providing a list of relationship types in a drop down for complimenting on an experience, or may be used to auto-populate the relationship between the complimenting and complimented users. - The
user interface module 225 is configured to provide a user interface for displaying to a viewer a user profile including various experiences. Data stored in theconnection store 245, theuser profile store 240, and the action log 230 allows theuser interface module 225 access to information for creating the user profiles. Theuser interface module 225 may display experiences grouped by various categories and/or domains, and may show a hierarchy of experiences. Theuser interface module 225 provides information about newly added compliments on experiences to theaction logger 215 and log 230 and to theuser profile store 240 to include the added compliments in the user's user profile. Theuser interface module 225 provides the functionality described in conjunction with the compliments screen shots shown inFIGS. 4A-4D according to one embodiment. - The
action logger 215 is capable of receiving communications from theweb server 210 about user actions on and/or off thesocial networking system 130. Theaction logger 215 populates the action log 230 with information about user actions, allowing thesocial networking system 130 to track various actions taken by its users within thesocial networking system 130 and outside of thesocial networking system 130. Any action that a particular user takes with respect to another user is associated with each user's profile, through information maintained in the action log 230 or in a similar database or other data repository. Examples of actions taken by a user within thesocial network 130 that are identified and stored may include, for example, adding a connection to another user, sending a message to another user, reading a message from another user, viewing content associated with another user, attending an event posted by another user, tagging another user in an experience, being tagged by another user in an experience, complimenting a user on an experience, or other actions interacting with another user. When a user takes an action within thesocial networking system 130, the action is recorded in anaction log 230. Theaction log 230 may include a history of actions even if the actions are no longer current. - When an action is taken within the
social networking system 130, an entry for the action is added to theaction log 230. In addition, theaction logger 215 may transmit communications in addition to receiving them according to one embodiment. When a new compliment is added to an experience not present in a user profile for the complimented user, theaction logger 215 adds the associated experience to the user profile if not previously stored as such in theuser profile store 240. In addition, theaction logger 215 may transmit a notification to the user via various channels according to some embodiments. Notifications may be sent via notification on thesocial networking system 130 pages, e-mail notification, or an SMS message on a mobile device, for example. Likewise, when a compliment is removed from an experience (or the entire experience removed), theaction logger 215 tracks it and updates theuser profile store 240 accordingly. - The
authorization server 235 enforces one or more privacy settings of the users of thesocial networking system 130. A privacy setting of a user determines how particular information associated with a user can be shared. - In one embodiment, the
social networking system 130 provides a mechanism for complimenting users in user profile experiences. As used herein, the term “user profile experiences” includes all experiences that can be included in a user's user profile. A non-exclusive list of user profile experiences types, with examples, includes work experiences (e.g., positions, projects, etc.), educational experiences (e.g., schools, activities, clubs, associations, position held within a club or association, majors, minors, specific colleges/programs within a university, etc.), activity experiences (e.g., running, cooking, reading, travel, yoga, taking BART, sports, etc.), and interest experiences (e.g., musicians/groups, such as Gwen Stefani; food/beverage retailer, such as Starbuck's Coffee; authors, such as Barbara Kingsolver books; television shows, such as Mad Men; lifestyles, such as eating raw; annual events, such as Austin City Limits; associations/societies,/clubs, such as National Association of Women Lawyers; movements, such as Pay It Forward Day; movies, such as High Fidelity; events, such as Sacramento Clean Tech Showcase; art genres, such as photography; particular retail products/categories, such as Cannon cameras; places, such as Monterey Bay Aquarium; causes, such as breast cancer awareness; etc.). - As used herein, “complimenting” means providing a positive statement about the user's experience. In other embodiments, comments can be added more generally, e.g., reflecting more negative sentiment, neutral sentiment, etc. According to one embodiment the
social networking system 130 determines whether a compliment added by a user is in fact a positive statement rather than a negative one. In one embodiment, when a user is complimented on an experience in the user's user profile, the user's user profile is updated to show the compliment as associated with that experience. -
FIG. 3 is a flowchart showing one embodiment of a method for complimenting users in user profile experiences. Initially, user profiles are maintained 310 by thesocial networking system 130. The user profile includes various categories, or domains, of user experiences, including the various types indicated above. - The
social networking system 130 provides 320 an interface for a user who wishes to provide a compliment for another user related to an experience on that user's user profile. Thesocial networking system 130 receives 330 a compliment from the complimenting user about the user whose profile the complimenting user with respect to a user's experience listed on the user profile. For example, the user may add a compliment to an educational experience indicating that the user had very good study habits. Compliments are received via input by the complimenting user into the interface, e.g., via a text field or the like. Examples of interfaces for adding compliments are shown inFIGS. 4B-D . - In one embodiment, when a user compliments a user experience of another user, the social networking system may look up one or more connection types between the user being complimented (“complimentee”) and the complimenting user for the experience. For example, as the user types, a drop down list may appear with connection types for an experience (e.g., co-worker, supervisor, and report for a work experience, and classmate, professor, and teaching assistant for an educational experience). See
FIG. 4D , reference numeral 495, for an example of such a dropdown. Thesocial networking system 130 may auto-populate the connection type between the users if it is already known, e.g., by an indication in theuser profile store 240, such as that one user is the supervisor of the other user. - Once the compliment is received 330 from the user, it is included 340 on the user's user profile as associated with the experience. For example, a compliment indicator is incremented (or added if the compliment is the first one on that experience) in response to the addition of a compliment, e.g., see reference numeral 420 on
FIG. 4A . To see the compliment, the view can click the compliment control, shown asreference numeral 425 onFIG. 4A , which will then display a compliments window 435 as shown inFIG. 4B . Thesocial networking system 130 also stores the compliments with the complimented user's profile to help formulate a reputation for the user in the domain associated with the complimented experience, and/or to establish a reputation ranking among users for experiences in the domain. As described further below, e.g., if a user receives a bunch of compliments on the user's cooking, thesocial networking system 130 may store a reputation ranking that indicates a skill level in that experience domain (i.e., cooking) The effect of a compliment on a user's score in a particular domain may be based on the complimenting user's own expertise (i.e., the user's own reputation ranking) in that same domain. - If the user whom the complimenting user wants to compliment does not have the experience listed on his user profile, the experience also is added to the user's user profile as discussed in conjunction with
FIG. 4 below. In one embodiment, if the compliment causes an experience to be added to the user's user profile in this manner, an attribution is stored indicating that the complimenting user caused the experience to be added to the user's user profile (i.e., rather than the user adding it himself). In some embodiments, such compliments may require acceptance by the complimented user before adding the compliment and experience to the user's user profile. For example, thesocial networking system 130 may send a confirmation to the complimented user (e.g., via the notification process below), and may require the user to accept the compliment before posting it to the user's profile. Alternatively, the compliment may initially be posted to the complimented user's profile unless removed by the complimented user. - The
social networking system 130 may also send a notification to the complimented user that he has received a compliment on the experience. The notification may be communicated via a variety of communication channels, including notification on thesocial networking system 130 pages, e-mail notification, or an SMS message on a mobile device, for example. Other notification channels also are possible in various embodiments. New compliments on experiences also may appear in news feeds for connections of the complimented user according to some embodiments. Thus, the complimenting functionality enhances the interactions between users of thesocial networking system 130, which enhances the social graph and creates stronger affinities between users. - The
social networking system 130 may also provide a mechanism for users to remove compliments, and associated experiences when those are added with the compliments, that are incorrect or otherwise undesired. A complimented user may request removal of a compliment. In response, thesocial networking system 130 removes the compliment from the experience on the user profile, as well as removes the experience from the user's user profile, if desired. - Referring again to
FIG. 3 in conjunction withFIGS. 4A-4D , implementation of the method is shown.FIG. 4A is one embodiment of a screenshot of a social networking system user profile 400 a showing compliments on experiences foruser John Doe 405. In this example, two experiences are shown, Prestigious Employer 410 a andIvy League University 410 b. In other examples, a different number and/or types of items may be shown. These are the experiences maintained 310 as part of the user's user profile. - In this example, each
experience 410 shows an experience name (Prestigious Employer, Ivy League University) 415 and acompliment control 425. Experience 410 a has 6 compliments, as shown by compliment indicator 420, butexperience 410 b does not have any compliments, so no compliment indicator 420 is shown forexperience 410 b. In other examples, compliment indicators 420 and controls 425 can be shown for nested experiences as well, such as Project Alpha 430 underPrestigious Employer 415. Viewer selection of thecompliment control 425 triggers display of a compliments window 435 as shown inFIG. 4B . In one embodiment, a compliment can be added along with a new experience not shown on the user's user profile 400 a, using an add experience andcompliment control 427. Selection of thiscontrol 427 allows addition of a new experience, along with the compliment information (e.g., text and relationship type). -
FIG. 4B is an embodiment of a screenshot of a social networking system user profile 400 a ofFIG. 4A showing a compliments window 435, by which thesocial networking system 130 provides 320 an interface for complimenting user experiences. In this example, the compliments window is for experience 410 a, triggered by user selection ofcompliment control 425, and thus shows the compliments associated with that experience 410 a. Compliment indicator 420 shows six compliments; three of these compliments 440 a-c are shown in the compliments window 435. Ascroll bar 445 can be moved to see the others of the six compliments 440. Each compliment 440 provides the name of the complimentinguser 450, optionally how the complimenting user is connected to the user with respect to the compliment 455 (e.g., currently works with, previously worked with, etc.), and the compliment text 460. Aprofile picture 465 of the complimentinguser 450 also may be shown, and the connection information 455 may be left off of some compliments 440, e.g., as shown for compliment 440 c by Shana Marie. - In addition, the compliments window 435 provides an
add compliment section 470. Theadd compliment section 470 includes afield 475 for a user adding, and thesocial networking system 130 receiving 330, a compliment as associated with the experience. Theadd compliment section 470 also includes aconnection selection control 480, and controls for adding the compliment, via thecompliment button 485, and closing the compliments window 435, via close button 490. Theadd compliment section 470 also may include aprofile picture 465 of the complimentinguser 450. In an example in which no compliments exist for an experience, theadd compliment section 470 makes up the entire compliments window 435, as no compliments 440 are included.FIG. 4C shows an embodiment of a screenshot of a social networkingsystem user profile 400 b showing a compliments window 435 with only anadd compliment section 470, as no compliment indicator 420 is visible in this example. After selection of theadd compliment button 485, the compliment is added 340 to the user's user profile by thesocial networking system 130. - Referring again to
FIG. 4B , theconnection selection control 480 activates a connection type drop down 495 according to one embodiment, as shown inFIG. 4D .FIG. 4D is an embodiment of a screenshot of a social networking system user profile 400 a ofFIG. 4A showing a compliments window 435 with a connection type drop down 495. The connection type drop down 495 providesvarious types 497 of connections as options for selection by the complimenting user. Selection of atype 497 populates theconnection selection control 480 with the selected type. In one example, selection of “Other” allows the complimenting user to add custom connection type text. In another example, theconnection selection control 480 may be populated by thesocial networking system 130 with a connection type if that information already is known to the system e.g., as stored inuser profile store 240. - In the above example, it has been assumed that one user (the “complimenting user”) is adding a compliment to the user profile of another user (the “complimentee”) for an existing experience on the complimentee's user profile. However, in one embodiment, a complimenting user can also add a compliment to a complimentee's page even if the experience for which the complimenting user wants to provide a compliment does not exist on the complimentee's page. To do so, the complimenting user activates a control to add both the compliment and the associated experience to the complimentee's user profile. Once added in this manner, the new experience is added to the complimentee's profile, along with the compliment itself, and the experience is atrtributed to the complimenting user (and annotated by the system as such). Alternatively, the complimenting user adds the compliment to the desired experience on his own profile and associates it with the complimentee, using a similar add compliment window as shown in
FIGS. 4B-D . -
FIG. 5 is a flowchart showing one embodiment of a method for building a domain-based reputation ranking of users of asocial networking system 130. Initially, user profiles are maintained 510 by thesocial networking system 130. The user profile includes various categories, or “domains,” of user experiences, including the various types indicated above. Domains may be defined by various subject areas, interests, activities, skill sets, etc. within a user's experiences, e.g., cooking, engine repair, code writing, critical analysis of literature, etc., and may vary as to the breadth of the domain. In addition, domains may be nested, e.g., cooking may be a broad domain that includes gourmet cooking, Italian cooking, cooking light, etc. as sub-domains, to name a few examples. - The
social networking system 130 optionally provides 520 an interface for users to add compliments to experiences on user's user profiles, as described herein. Thesocial networking system 130 receives 530 one or more compliments about a user via the interface, e.g., as discussed in conjunction withFIGS. 4A-4D herein, or may receive the compliments via a mobile device or other means for accessing thesocial networking system 130. - The
social networking system 130 determines 540 a reputation ranking for the user based on the compliments received. The reputation ranking may be domain specific. For example, for interests-type experiences, the reputation ranking may be specific to the interest (e.g., cooking, running, etc.), for work-type experiences, the reputation ranking may be based on a category of the employer or of the project (e.g., thesocial networking system 130 may have information indicating that the employer is a law firm, a tech company, etc.) or may be based on the user's position at the employer (e.g., CEO, HR, engineer, attorney, etc.), etc. The reputation ranking is based at least in part on compliments provided by other users on the experiences of users that are within the domain. Thesocial networking system 130 maintains a reputation ranking for a user in the user's user profile information for any user who has received at least one compliment on the experience or within the domain of the experience, according to one implementation. The ranking may be kept for each of multiple domains if the user has been complimented in on different experience types. When a user receives a compliment for a particular experience, that experience is mapped to a domain associated with the experience, and the user's reputation ranking for that domain is then adjusted (i.e., increased) based on the compliment. The increase could be affected by the complimenting user's reputation ranking in the same domain. The result is a set of reputation scores that allow thesocial networking system 130 to track the user's reputation in a number of different domains. - Thus, a user may have multiple reputation rankings due to having been complimented in multiple domains. In some embodiments, the reputation ranking for a complimenting user is taken into consideration for the reputation ranking for the user receiving the compliment. For example, a compliment on a user's skill at glass blowing by a glass blower with numerous compliments, and thus a high reputation ranking with respect to glass bowing, will provide a greater increase in the complimented user's reputation ranking than a compliment from a user who has received no compliments related to glass blowing himself, but likes the complimented user's work. The reputation rankings may be searchable according to one embodiment, e.g., by a user who wants to find the best cooks among his connections, or even among other
social networking system 130 users willing to make such information available to a broader group than just first degree connections. Alternatively, users may be directed to content in a domain of interest based on indication of the user's interest in the domain. - Thus, the complimenting functionality enhances the interactions between users of the
social networking system 130 and provides additional bases on which users can connect. These interactions enhance the social graph and create stronger ties between users, and provide thesocial networking system 130 greater breadth and depth of information about the user's experiences and capabilities with experiences and/or particular domains, which enables thesocial networking system 130 to leverage the user's expertise to help other users (e.g., by indicating a high reputation ranking for a particular domain such that the user is a domain expert). In addition, the reputation ranking can be used in additional ways, for example when a question is posted by a user and the question pertains to a particular domain, the question may be directed to users with a high reputation ranking in the domain. As another example, the reputation ranking may be used as a way to determine which wall posts, comments, etc. to display more prominently on various pages, feeds, etc., e.g., those posts, comments, etc. contributed by users with high reputation rankings in one or more domains. - The foregoing description of the embodiments of the invention has been presented for the purpose of illustration; it is not intended to be exhaustive or to limit the invention to the precise forms disclosed. Persons skilled in the relevant art can appreciate that many modifications and variations are possible in light of the above disclosure.
- Some portions of this description describe the embodiments of the invention in terms of algorithms and symbolic representations of operations on information. These algorithmic descriptions and representations are commonly used by those skilled in the data processing arts to convey the substance of their work effectively to others skilled in the art. These operations, while described functionally, computationally, or logically, are understood to be implemented by computer programs or equivalent electrical circuits, microcode, or the like. Furthermore, it has also proven convenient at times, to refer to these arrangements of operations as modules, without loss of generality. The described operations and their associated modules may be embodied in software, firmware, hardware, or any combinations thereof
- Any of the steps, operations, or processes described herein may be performed or implemented with one or more hardware or software modules, alone or in combination with other devices. In one embodiment, a software module is implemented with a computer program product comprising a computer-readable medium containing computer program code, which can be executed by a computer processor for performing any or all of the steps, operations, or processes described.
- Embodiments of the invention may also relate to an apparatus for performing the operations herein. This apparatus may be specially constructed for the required purposes, and/or it may comprise a general-purpose computing device selectively activated or reconfigured by a computer program stored in the computer. Such a computer program may be stored in a non-transitory, tangible computer readable storage medium, or any type of media suitable for storing electronic instructions, which may be coupled to a computer system bus. Furthermore, any computing systems referred to in the specification may include a single processor or may be architectures employing multiple processor designs for increased computing capability.
- Embodiments of the invention may also relate to a product that is produced by a computing process described herein. Such a product may comprise information resulting from a computing process, where the information is stored on a non-transitory, tangible computer readable storage medium and may include any embodiment of a computer program product or other data combination described herein.
- Finally, the language used in the specification has been principally selected for readability and instructional purposes, and it may not have been selected to delineate or circumscribe the inventive subject matter. It is therefore intended that the scope of the invention be limited not by this detailed description, but rather by any claims that issue on an application based hereon. Accordingly, the disclosure of the embodiments of the invention is intended to be illustrative, but not limiting, of the scope of the invention, which is set forth in the following claims.
Claims (21)
1. A computer-implemented method comprising:
maintaining, by a social networking system, a user profile for a first user of the social networking system, wherein the user profile of the first user is associated with one or more user experiences of the first user;
providing, by the social networking system, a profile page of the first user, the profile page including an itemized list of the one or more user experiences associated with the user profile of the first user, wherein an item in the itemized list of user experiences comprises a caption summarizing an activity, interest, or accomplishment of the first user;
providing, by the social networking system, an experience control on the profile page of the first user for a second user of the social networking system to add an additional user experience to the itemized list of the first user that is not in the itemized list;
receiving from the second user, via the experience control on the interface, an additional user experience for the first user; and
adding, by the social networking system, the additional user experience to the itemized list of user experiences on the first user's user profile.
2. The computer-implemented method of claim 1 , further comprising notifying one or more connections of first user that the additional user experience was added to the first user's user profile.
3. The computer-implemented method of claim 2 , wherein the notifying comprises displaying a story in a newsfeed presented to the one or more connections, the story including a description of the additional user experience and an identification of the first and second users.
4. The computer-implemented method of claim 1 , wherein the user profile of the first user is associated with one or more nodes corresponding to the one or more user experiences of the first user.
5. The computer-implemented method of claim 1 , further comprising, responsive to receiving the additional user experience from the second user:
associating, by the social networking system, an additional node corresponding to the additional user experience with the user profile of the first user; and
storing attribution information in conjunction with the additional node, the attribution information indicating that the second user caused the additional user experience to be added to the first user's user profile.
6. The computer-implemented method of claim 1 , further comprising providing a compliment control on the profile page of the first user, for a social networking system user to compliment the first user on one or more of the user experiences displayed in the itemized list on the first user's user profile, by enabling the social networking system user to provide descriptive statements elaborating on items in the itemized list.
7. The computer-implemented method of claim 6 , further comprising, responsive to receiving, via the compliment control, from a given social networking system user, a compliment elaborating on a given user experience in the itemized list of experiences of the first user's user profile, notifying one or more connections of first user that the compliment was added to the first user's user profile.
8. The computer-implemented method of claim 7 , wherein the notifying comprises displaying a story in a newsfeed presented to the one or more connections, the story including a description of the compliment, the given user experience that was elaborated on, and an identification of the first user and the given social networking system user who provided the compliment.
9. The computer-implemented method of claim 6 , further comprising:
responsive to receiving, from a given social networking system user, via the compliment control, a compliment elaborating on a given user experience in the itemized list of experiences of the first user's user profile, determining a sentiment associated with the compliment by analyzing the content of the compliment; and
if the determined sentiment associated with the received compliment is negative, providing the first user a notification flagging that the received compliment was negative and a prompt requesting authorization that the received compliment be added to the first user's user profile.
10. The computer-implemented method of claim 1 , wherein the additional user experience further comprises a tag referencing a third user sharing a connection in the social networking system with the first or the second user.
11. The computer-implemented method of claim 1 , further comprising:
associating, by the social networking system, the additional user experience with a relationship type between the first user and the second user, wherein the relationship type between the first user and the second user in context with the additional user experience is provided by the second user.
12. The computer-implemented method of claim 11 , further comprising:
providing, by the social networking system, to the second user, a list of relationship types from which to select a relationship type in conjunction with the additional user experience;
receiving a selection of a particular relationship type by the second user from the list of relationship types to associate with the additional user experience; and
associating, by the social networking system, the relationship type between the first user and the second user in conjunction with the additional user experience.
13. The computer-implemented method of claim 11 , further comprising:
maintaining relationship information between the first and second users; and
automatically associating, by the social networking system, the relationship type with the additional user experience based on the relationship information between the first and second users.
14. The computer-implemented method of claim 6 , further comprising:
receiving, from the second user, via the compliment control, a descriptive compliment elaborating on the additional user experience; and
providing, by the social networking system, a notification to the first user that the first user was complimented on the additional user experience and that the additional user experience and the descriptive compliment were added to the first user's user profile.
15. A computer-implemented method for determining a reputation ranking, comprising:
maintaining, by a social networking system, a user profile for each of a plurality of users of a social networking system, the user profile including compliments associated with user experiences;
receiving, by the social networking system, one or more compliments from other users of the social networking system about a first user in context with a selected one of the user experiences on the first user's user profile; and
determining, by the social networking system, a reputation ranking for the first user based at least in part on the one or more compliments received about the first user for the selected user experience, wherein the reputation ranking is specific to a particular domain associated with the selected user experience, the particular domain representing a class of user experiences that share a similar characteristic.
16. The computer-implemented method of claim 15 , further comprising:
in response to receiving a new compliment associated with the selected experience within the particular domain from a second user about the first user, increasing the reputation ranking for the first user in the particular domain by an amount that varies based on a reputation ranking of the second user in the particular domain.
17. The computer-implemented method of claim 15 , wherein the particular domain categorizes the selected user experience into a class of experiences selected from the group consisting of: work experiences, educational experiences, activity experiences, and interest experiences.
18. The computer-implemented method of claim 15 , wherein:
the particular domain encompasses one or more sub-domains of user experiences, each sub-domain corresponding to a sub-class of user experiences related in a nested hierarchy to the class of experiences of the particular domain; and
the method further comprising determining a separate reputation ranking for the first user for each sub-domain of the one or more sub-domains corresponding to which the first user has received a compliment.
19. The computer-implemented method of claim 15 , further comprising:
receiving a question from the first user requesting information specific to a user experience;
analyzing terms in the question to identify a given domain that encompasses the user experience;
determining, by the social networking system, a list of connections of the first user having experiences within the given domain; and
targeting the question to a subset of connections from the list of connections based on their reputation rankings in the given domain.
20. The computer-implemented method of claim 15 , further comprising:
providing, by the social networking system, an interface for the first user to search for, sort, or filter the first user's connections based on reputation rankings within a user-specified domain.
21. The computer-implemented method of claim 15 , further comprising:
retrieving, by the social networking system, a plurality of content items for display to the first user, each content item corresponding to another social networking system user sharing a connection with the first user;
identifying a respective content item associated with a second user, the respective content item of the plurality of content items including terms indicative of a respective user experience of the second user;
determining a respective reputation ranking of the second user within a domain encompassing the respective user experience; and
boosting the respective content item relative to other content items of the plurality of content items by an amount dependent on the respective reputation ranking of the second user.
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US20120197993A1 (en) | 2011-01-27 | 2012-08-02 | Linkedln Corporation | Skill ranking system |
US20120246230A1 (en) * | 2011-03-22 | 2012-09-27 | Domen Ferbar | System and method for a social networking platform |
US20130124644A1 (en) * | 2011-11-11 | 2013-05-16 | Mcafee, Inc. | Reputation services for a social media identity |
US9082129B2 (en) * | 2011-12-13 | 2015-07-14 | Facebook, Inc. | Providing recommendations on a social networking system page |
US9275403B2 (en) * | 2012-01-31 | 2016-03-01 | Google Inc. | Experience sharing system and method |
US9971993B2 (en) | 2012-03-26 | 2018-05-15 | Microsoft Technology Licensing, Llc | Leveraging a social graph for use with electronic messaging |
US20140095610A1 (en) * | 2012-09-29 | 2014-04-03 | Deepti Bhardwaj | Impulse like |
US9654592B2 (en) | 2012-11-08 | 2017-05-16 | Linkedin Corporation | Skills endorsements |
US20150113434A1 (en) * | 2012-11-08 | 2015-04-23 | Socialtopias, Llc. | Method and apparatus for providing a user device with functionality enabling instances of post information provided by selected users to be added to a news feed |
US9652549B2 (en) * | 2014-02-05 | 2017-05-16 | International Business Machines Corporation | Capturing and managing knowledge from social networking interactions |
US10380552B2 (en) | 2016-10-31 | 2019-08-13 | Microsoft Technology Licensing, Llc | Applicant skills inference for a job |
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US8010460B2 (en) * | 2004-09-02 | 2011-08-30 | Linkedin Corporation | Method and system for reputation evaluation of online users in a social networking scheme |
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