WO2001016780A1 - Web indexing for information on-demand delivery systems - Google Patents
Web indexing for information on-demand delivery systems Download PDFInfo
- Publication number
- WO2001016780A1 WO2001016780A1 PCT/US2000/024036 US0024036W WO0116780A1 WO 2001016780 A1 WO2001016780 A1 WO 2001016780A1 US 0024036 W US0024036 W US 0024036W WO 0116780 A1 WO0116780 A1 WO 0116780A1
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- WO
- WIPO (PCT)
- Prior art keywords
- entries
- document
- database
- web
- fax
- Prior art date
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- 238000000034 method Methods 0.000 claims abstract description 38
- 238000004891 communication Methods 0.000 claims description 19
- 230000007246 mechanism Effects 0.000 claims description 19
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Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L69/00—Network arrangements, protocols or services independent of the application payload and not provided for in the other groups of this subclass
- H04L69/30—Definitions, standards or architectural aspects of layered protocol stacks
- H04L69/32—Architecture of open systems interconnection [OSI] 7-layer type protocol stacks, e.g. the interfaces between the data link level and the physical level
- H04L69/322—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions
- H04L69/329—Intralayer communication protocols among peer entities or protocol data unit [PDU] definitions in the application layer [OSI layer 7]
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/50—Network services
- H04L67/55—Push-based network services
Definitions
- the present invention relates to information on demand delivery systems, and more particularly relates to on demand facsimile delivery of information.
- Facsimiles i.e., faxes
- Business communication has evolved to rely heavily on the
- GUI graphical user interface
- Fax retrieval capability is realized in a number
- user stations e.g., personal computers or workstations
- fax software which allows the computer to send and receive faxes over the
- PSTN public switch telephone network
- the user essentially uses his computer or workstation as a fax machine.
- a user can retrieve information
- the fax message can be alternatively delivered to the user, who is on a computer,
- FIG 5 illustrates a conventional approach to providing fax on demand service that interfaces with the Web (i.e., Internet) to permit pre-designated users to access various documents on a subscriber's web site.
- a fax on demand platform 501 has connectivity to the public switch telephone network (PSTN) 503 as well as the Internet 505.
- PSTN public switch telephone network
- a subscriber 507 has an account with a telecommunication service provider 509 to
- the subscriber 507 supplies the
- the source documents may detail information about the subscriber 507, along with the services and products of the subscriber 507.
- the subscriber's users e.g., users A, B, and C
- the service provider 509 has a service center 511 that interacts with the fax on demand platform 501.
- the service center 51 1 has a staff of customer
- web server 508 be available to its users via fax document transmission.
- the content may be
- URLs uniform resource locators
- this arrangement provides the subscriber 507 with a mechanism to supply the content of its web site to its users as a fax message.
- the fax on demand platform 501 has the capability to interact with Users A, B, and C via
- the computer 519 is equipped with faxing software so that User B may receive and send faxes, basically emulating a fax machine.
- User B in the alternative, may
- the fax elect to receive the fax as a file attached to an e-mail or as embedded text into the e-mail itself.
- the modem 521 communicates over the PSTN 503 with the fax on demand platform 501 to convey the request by User B for a particular document.
- the fax on demand platform 501 delivers the corresponding fax of the requested information to computer 519 of User B in the manner that was specified in the request.
- User C has the capability to request information by utilizing a web
- computer 523 may receive the requested faxes from the fax on demand platform 513 over the Internet 505 without going through the PSTN 503 if
- the web site of subscriber 507 may refer to various source documents
- a URL specifies an address of an "object” (e.g., file, a web page, newsgroups, etc.) in the Internet 505 by explicitly indicating the method
- a representative format of a URL is as follows:
- HTTP Hypertext Transfer Protocol
- Figure 6 is a flowchart illustrating a conventional method that is used by subscriber 507 to notify the service center 51 1 that the subscriber 507 desires to update its source document list
- step 601 i.e., document catalog
- these URLs correspond to source documents or files within the web server 103 and to remote web sites (not shown).
- subscriber may require updating quite frequently. For example, if the subscriber 507 is a retailer
- the subscriber 507 must accordingly notify the service center 51 1.
- the service center 51 1 manually enters, per step 603, the updated URLs into the fax on demand platform 501.
- the data entry is performed through a computer that is networked over
- LAN local area network
- any one of them may select, per step 607, the documents listed in the document catalog of the subscriber 507 for retrieval via fax or e-mail.
- the primary disadvantage with the above approach is that the subscriber 507 and the service
- steps 601 and 603 engage in manual operations for synchronizing the web site's content with the fax on demand platform 501.
- the manual processes of steps 601 and 603 are susceptible to human
- a method for performing on
- the method comprises accessing a subscriber web site to produce a document catalog, which includes a
- Each of the entries contains document identification information and the
- the method also includes maintaining a database, which
- the method further includes selectively synchronizing the source documents based upon the document catalog via a web robot mechanism that searches for web
- the database of source documents corresponding to URLs of a web site is automatically updated, thereby reducing labor costs and errors.
- a system for providing on demand fax delivery of information that resides on a packet switched network.
- a fax on demand platform communicates with the packet switch network via a web robot mechanism. The fax on demand
- a platform is configured for accessing a subscriber web site to produce a document catalog, which includes a plurality of entries. Each of the entries contains document identification information
- a database has a plurality of entries, in which each
- the of the database entries includes a source document and corresponding document identification information.
- the source documents are accessible via the fax on demand platform.
- demand platform launches the web robot to selectively synchronize the source documents based upon the document catalog.
- the web robot mechanism searches for web sites that are accessible
- a computer-readable medium carrying one or more
- sequences of one or more instructions synchronizes a database of source documents.
- Another step comprises scanning the
- Another step includes searching for web sites that are accessible through the packet
- Another step includes selectively synchronizing the source documents residing in a database based upon the document catalog. Another step involves interfacing with
- This arrangement advantageously permits efficient updating of the source documents within the fax on demand platform to coincide with the content of a subscriber web site.
- FIG. 1 is a block diagram of a fax on demand system in accord with one embodiment
- Figure 2 is a flowchart illustrating the document update and retrieval process of the
- Figure 3 is a flowchart of the operation of the web bot in providing an updated document
- Figure 4 is a block diagram of an exemplary computer system capable of launching a
- Figure 5 is a block diagram of a conventional fax on demand system
- Figure 6 is a flowchart of a traditional approach involving a subscriber requesting update
- Source documents are defined herein to encompass the following: a fax document, an email document, an image file, a video file, a
- source documents refer to facsimile documents or email documents; however, when a
- source documents refers generally to any bit stream (e.g., audio, visual,
- the information on demand platform is able to automatically map the
- the approach in part, utilizes a web robot (or web bot) mechanism whose task is to examine periodically or upon request a specified web site and map the content utilizing the web site's URLs.
- the term mechanism is
- mapping of the content is then cross-indexed to a set of automatically generated document
- the fax on demand functionality provides a fast, convenient, and cost effective way to supply up-to-date information, on an as needed basis. Accordingly, a subscriber of a fax on
- demand service can readily "publish" information to a group of pre-designated users (or customers).
- This service for instance, is suitable for large groups of customers, prospective clients, sales organizations, association members, and employees, and can be utilized 24 hours a day, 7 days a week.
- subscribers in the retail industry may shorten their company's sales cycle by getting information to sales representatives in the field or directly to the prospective clients in minutes as compared to days if the information were to be sent via
- subscribers can promote the availability of their fax on demand capability as a value-added service.
- Callers can, for example, access the service to request information via a unique toll-free number or internationally via a DID (direct inward
- the caller is able to select the desired documents and catalogs and is prompted to enter a fax machine phone number via the touch-tone keypad.
- a caller may be asked to enter their voice phone number, member number, or name for insertion on the cover page.
- the document is faxed to the caller within a relatively short period. If the receiving fax
- a web bot software utility 101 resides within the fax on demand platform 51 .
- the web bot software 101 can also be deployed, as an alternative embodiment, in a server (not shown) that is separate from the fax on demand platform 513.
- the web bot 101 upon command
- the fax on demand platform 513 retrieves information automatically from remote web sites using standard Web protocols. That is, the Web robot traverses the webs hypertext structure by retrieving a document as well as documents that have been referred to by the original documents in a recursive fashion.
- Such a program has also been referred to as web bots, web wanderers,
- web crawlers, and spiders as used in this application the term web robot is synonymous with
- these web browsers are not considered robots mainly because they are operated by a human
- the system of Figure 1 provides an integrated solution between the fax on demand platform 513 and services of the Internet 505.
- the fax platform
- 513 may comprise a number of servers (not shown) to provide interfaces for the voice switching
- FIG. 1 illustrates the Internet 505, it is understood by one of
- an intranet is a private packet switched network that is behind a firewall — i.e., not accessible by the general public.
- a subscriber web server 103 directly
- the subscriber web server 103 hosts the web site of subscriber 507, whereby users A, B, and C may access documents and other information, that are resident on the web server 103.
- One of the unique features of the Web is that web sites are updated frequently to ensure
- the subscriber 507 is a business that sells products and services, it is conceivable that the subscriber 507 would market such products on its web site.
- the fax on demand platform 501 utilizes web bot 101 to automatically retrieve the documents of the subscriber's web site on the subscriber web server
- the web bot 101 reduces delay in synchronizing information resident on the subscriber web site with that of the database 105, while decreasing the likelihood of data entry errors.
- FIG. 2 is a flowchart delineating the manner in which a user is able to retrieve information off the subscriber web server 103 without needing to utilize a computer that is connected to the Internet 505.
- subscriber 507 modifies its web site on the web server 103 by either adding a new source document, deleting a document, updating existing
- the subscriber 507 at this time would have to contact the service center 511 to notify
- the fax on demand platform 513 of the present invention launches a web bot 101 to automatically
- the web bot 101 can visit all the URLs that have been marked as a source document
- the web bot 101 maps the content of the subscriber web site by identifying the content as
- the web bot 101 cross-indexes the map of the content to a set of
- the web bot 101 produces a document catalog or report of the web site.
- the document catalog includes information identifying and locating the mapped
- web bot 101 updates the document database 105 based upon a comparison of the document catalog and the entries of the document database 105, per step 211.
- the fax on demand platform 513 is now synchronized with the updated web site of subscriber 507.
- anyone of the users A, B, or C may select documents from the document catalog to be retrieved via fax (step 213).
- the fox on demand platform 513 maintains an access control list (ACL) to identify which users the subscriber 507
- fax on demand platform 513 may use the ACL to specify the level of access rights Users A, B, and C possess. In this manner, different users may be restricted from retrieving certain
- the web bot 101 can be invoked based upon a predetermined schedule or as required by certain events.
- the web bot 101 can be available on demand (e.g., run at the time a subscriber account is registered) or may be run using a scheduler to periodically map and
- timeframe e.g., nightly, weekly, etc.
- the web bot 101 scans the subscriber web site (step 301), which in this example is resident on web server 103, to produce a document catalog (i.e., a report) that includes information about the source document
- the report includes multiple entries corresponding to the source documents.
- entry comprises document identification information (i.e., the document numbers) and the
- the address information is the URL.
- the web bot 101 looks for web pages with specific META tags, per step 305. If the specific META tag identifying a document as content for the informetion on
- META tag is a special HTML code that provides information about a web page. Unlike normal HTML tags, META tags do not affect how the web page is displayed. These META tags merely
- the META tag may be designed to direct the web bot 101 to various
- the web bot 101 outputs a document catalog. This
- catalog specifies the documents that are to be inserted into the database 105.
- META tags do not contain document identification information (i.e., document
- the fax on demand platform 513 assigns a new document number corresponding to that particular source document.
- the order in which the catalog displays documents may be
- the catalog may be displayed in any format or order.
- these documents could be displayed at the bottom of the catalog in a first in first out (FIFO) web page
- the META tags include an index that instructs the web bot 101 on the
- the META lags also comprises a document number that is to be assigned to that URL.
- the web bot 101 next has to compare the entries of the document catalog with that of the current database entries so that the document catalog can be synchronized with the database.
- the process of synchronization involves deleting old or invalid documents as well as inserting new documents into the database 105.
- the web bot 101 compares the current entries
- the database 105 which include the document number and the document file itself (optionally, the URL), with the entries of the document catalog that resulted from the scan.
- web bot 101 determines whether the entries of the document catalog matches the
- the web robot 101 determines whether the entries are still valid. An entry is no longer
- the entries are no longer valid, for instance, if the URL no longer exists. In other words, the source document associated with the URL can no longer be accessed. Accordingly, if the entries are no longer valid, the
- deletion process is accomplished by the web bot 101, which notifies the fax on demand platform
- step 317 a determination is
- the fax on demand platform 513 updates the database accordingly (step 319).
- the web bot 101 provides manual and auto- update of the document database 105 with an option for the subscriber 507 to append to or replace document files.
- the manual update process enables the service provider 509 to start the web bot 101 on demand and edit the document catalog prior to updating of the database 105.
- the automatic update process does not require intervention by the service provider 509; this automatic update capability can be used during the initial subscriber account setup, for example.
- subscription to the fax on demand service does not require the purchase
- the subscriber 507 simply
- a fax machine (not shown) to load tlieir documents into the fax messaging system 513, and a touch tone telephone (not shown) to create the voice prompt portion of the service. Also,
- SMTP simple mail transfer protocol
- This feature also provides immediate confirmation of successful content change directly to the users ' e-mail client,
- the described fax on demand platform 513 provides a number of functionalities that permit automatic update of source documents associated with the subscriber's web site.
- the platform 513 provides the ability to receive document retrieval
- the subscriber 507 may place a "button" on their web page to mask a CGI (common gateway interface) script.
- This script prompts a user to enter various pieces of required and optional demographic information and ⁇ delivery destination address — either phone number for fax delivery ur e-mail
- the CGI scrip takes information and masks it in the form of a templated e-mail message that is launched at the fax on demand platform 513.
- the fax platform 513 interprets the information contained on the form and sends the URL reference as the on demand document.
- the CGI scrip further allows the user to select the
- subscriber 507 can monitor the effectiveness of the fax on
- management reports may be delivered via electronic messaging (e.g., e-mail, text paging, etc.) or may be sent to a designated fax machine 517.
- This system further provides web based access to the platform 513 for the purpose of maintaining various aspects of the subscriber's account.
- the subscriber 507 may use a standard
- the subscriber 507 may view various account
- Web based viewing of system reports is supported by the fax on demand platform 513.
- the platform 513 is able to deliver faxes to any valid Internet protocol (IP) address worldwide.
- IP Internet protocol
- the fax documents can be delivered via e-mail as a graphic file attached to the e-mail message; for example, a TIF (tagged image file) formatted file. Further, the body of the e-mail may
- the sender's fax phone number contains the following information: the sender's fax phone number, the time received by the platform 13, and the number of pages contained in the graphical file.
- Figure 4 is a block diagram of computer that is capable of executing the web robot 101.
- FIG. 4 illustrates a computer system 401 upon which an embodiment according to the
- Such a computer system 401 may be configured as a
- Computer system 401 to execute code that implements the web robot as earlier discussed.
- bus 403 or other communication mechanism for communicating information
- a bus 403 or other communication mechanism for communicating information
- Computer system 401 also includes a main memory 407, such as a random access memory (RAM) or other dynamic storage
- main memory 407 such as a random access memory (RAM) or other dynamic storage
- main memory 407 may be used for storing temporary variables or other
- ROM read only memory
- hus 403 includes a read only memory (ROM) 409 or other static storage device coupled to hus 403 for
- a storage device 411 such as a magnetic disk or optical disk, is provided and coupled to bus 403 for storing information and
- Computer system 401 may be coupled via bus 403 to a display 413, such as a cathode ray tube (CRT), for displaying information to a computer user.
- a display 413 such as a cathode ray tube (CRT)
- An input device 415 including
- alphanumeric and other keys is coupled to bus 403 for communicating information and
- cursor control 417 Another type of user input device is cursor control 417,
- cursor direction keys for communicating direction information and command selections to processor 405 and for controlling cursor movement on display 13.
- Embodiments are related to the use of computer system 401 to implement a weh robot
- this automatic update approach is provided by computer system 401 in
- main memory 407. Such instructions may be read into main memory 407 from another computer-readable medium, such as storage device 411. Execution of the sequences of
- main memory 407 causes processor 405 to perform the process steps
- processors in a multi-processing arrangement may also be employed to execute the sequences of instructions contained in main memory 407.
- hard-wired circuitry may be used in place of or in combination with software instructions.
- embodiments are not limited to any specific combination of hardware
- Non-volatile media includes, for example, optical or magnetic disks, such as storage device 41 1.
- Volatile media includes dynamic memory, such as main memory 407.
- Transmission media includes coaxial cables, copper wire and fiber optics,
- Transmission media can also take the form of acoustic or light waves, such as those generated during radio wave and infrared data
- Computer-readable media include, for example, a floppy disk, a flexible disk, hard disk, magnetic tape, or any other magnetic medium, a CD-ROM, any other
- optical medium punch cards, paper tape, any other physical medium with patterns of holes, a RAM, a PROM, and EPROM, a FLASH-EPROM, any other memory chip or cartridge, a carrier
- instructions may initially be carried on a magnetic disk of a remote computer.
- the remote computer can load the instructions relating to computation of the shared secret key into its dynamic memory and send the instructions over a telephone line using a modem.
- a modem
- local to computer system 401 can receive the data on the telephone line and use an infrared transmitter to convert the data to an infrared signal.
- An infrared detector coupled to bus 403 can
- Bus 403 carries the data to main memory 407, from which processor 405 retrieves and executes the instructions.
- main memory 407 may optionally be stored on storage device 411
- Computer system 401 also includes a communication interface 419 coupled to bus 403.
- Communication interface 419 provides a two-way data communication coupling to a network link 421 that is connected to a local area network 423.
- communication interface 419 may be a network interface card to attach to any packet switched LAN.
- network interface card to attach to any packet switched LAN.
- communication interface 419 may be an asymmetrical digital subscriber line (ADSL) card, an integrated services digital network (ISDN) card, a cable modem, or a modem to provide a data communication connection to a corresponding type of telephone line.
- ADSL asymmetrical digital subscriber line
- ISDN integrated services digital network
- Wireless links may also be used to provide a data communication connection to a corresponding type of telephone line.
- Wireless links may also be an asymmetrical digital subscriber line (ADSL) card, an integrated services digital network (ISDN) card, a cable modem, or a modem to provide a data communication connection to a corresponding type of telephone line.
- Wireless links may also be an asymmetrical digital subscriber line (ADSL) card, an integrated services digital network (ISDN) card, a cable modem, or a modem to provide a data communication connection to a corresponding type of telephone line.
- Wireless links may also be used to provide a data communication connection to a corresponding type of telephone line.
- communication interface 419 sends and receives
- Network link 421 typically provides data communication through one or more networks to other data devices.
- network link 421 may provide a connection through local area network 423 to a host computer 425 or to data equipment operated by an Internet Service
- ISP Internet Protocol Provider 427.
- ISP 427 in turn provides data communication services through the Internet
- LAN 423 is linked to an intranet 429.
- the intranet 429, LAN 423 and Internet 505 all use electrical, electromagnetic or optical signals that carry digital data streams.
- Computer system 401 can send messages and receive data, including program code, through the network(s), network link 421 and communication interface 419.
- data including program code
- a server 431 might transmit a requested code for an application program through Internet 505, ISP 427, LAN 423 and communication interface 419.
- ISP 427 ISP 427
- LAN 423 ISP 427
- communication interface 419 One such downloaded
- application provides a web robot program that is used to automatically update a document
- the received code may be executed by processor 405 as it is received, and/or stored in storage device 411, or other non-volatile storage for later execution. T ⁇ this manner, computer
- system 401 may obtain application code in the form of a carrier wave.
- the techniques described herein provide several advantages over prior fax messaging systems over a packet switched network, such as the Internet or intranet.
- a packet switched network such as the Internet or intranet.
Abstract
Description
Claims
Priority Applications (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
AU71004/00A AU7100400A (en) | 1999-08-31 | 2000-08-31 | Web indexing for information on-demand delivery systems |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US38694299A | 1999-08-31 | 1999-08-31 | |
US09/386,942 | 1999-08-31 |
Publications (2)
Publication Number | Publication Date |
---|---|
WO2001016780A1 true WO2001016780A1 (en) | 2001-03-08 |
WO2001016780A9 WO2001016780A9 (en) | 2002-09-12 |
Family
ID=23527747
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
PCT/US2000/024036 WO2001016780A1 (en) | 1999-08-31 | 2000-08-31 | Web indexing for information on-demand delivery systems |
Country Status (2)
Country | Link |
---|---|
AU (1) | AU7100400A (en) |
WO (1) | WO2001016780A1 (en) |
Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4604686A (en) * | 1984-01-27 | 1986-08-05 | Martin Marietta Corporation | Associative data access method (ADAM) and its means of implementation |
US5740549A (en) * | 1995-06-12 | 1998-04-14 | Pointcast, Inc. | Information and advertising distribution system and method |
US5761662A (en) * | 1994-12-20 | 1998-06-02 | Sun Microsystems, Inc. | Personalized information retrieval using user-defined profile |
US5793972A (en) * | 1996-05-03 | 1998-08-11 | Westminster International Computers Inc. | System and method providing an interactive response to direct mail by creating personalized web page based on URL provided on mail piece |
US5862325A (en) * | 1996-02-29 | 1999-01-19 | Intermind Corporation | Computer-based communication system and method using metadata defining a control structure |
US5937162A (en) * | 1995-04-06 | 1999-08-10 | Exactis.Com, Inc. | Method and apparatus for high volume e-mail delivery |
-
2000
- 2000-08-31 AU AU71004/00A patent/AU7100400A/en not_active Abandoned
- 2000-08-31 WO PCT/US2000/024036 patent/WO2001016780A1/en active Application Filing
Patent Citations (6)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4604686A (en) * | 1984-01-27 | 1986-08-05 | Martin Marietta Corporation | Associative data access method (ADAM) and its means of implementation |
US5761662A (en) * | 1994-12-20 | 1998-06-02 | Sun Microsystems, Inc. | Personalized information retrieval using user-defined profile |
US5937162A (en) * | 1995-04-06 | 1999-08-10 | Exactis.Com, Inc. | Method and apparatus for high volume e-mail delivery |
US5740549A (en) * | 1995-06-12 | 1998-04-14 | Pointcast, Inc. | Information and advertising distribution system and method |
US5862325A (en) * | 1996-02-29 | 1999-01-19 | Intermind Corporation | Computer-based communication system and method using metadata defining a control structure |
US5793972A (en) * | 1996-05-03 | 1998-08-11 | Westminster International Computers Inc. | System and method providing an interactive response to direct mail by creating personalized web page based on URL provided on mail piece |
Also Published As
Publication number | Publication date |
---|---|
AU7100400A (en) | 2001-03-26 |
WO2001016780A9 (en) | 2002-09-12 |
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