WO2002045438A3 - Method for managing waiting line - Google Patents

Method for managing waiting line Download PDF

Info

Publication number
WO2002045438A3
WO2002045438A3 PCT/US2001/044184 US0144184W WO0245438A3 WO 2002045438 A3 WO2002045438 A3 WO 2002045438A3 US 0144184 W US0144184 W US 0144184W WO 0245438 A3 WO0245438 A3 WO 0245438A3
Authority
WO
WIPO (PCT)
Prior art keywords
identification information
waiting line
customer
management information
additional
Prior art date
Application number
PCT/US2001/044184
Other languages
French (fr)
Other versions
WO2002045438A2 (en
Inventor
Avish Weiner
Ronnie Di Rotchke
Nir Weiss
Original Assignee
Avish Weiner
Nir Weiss
Friedman Mark M
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Avish Weiner, Nir Weiss, Friedman Mark M filed Critical Avish Weiner
Priority to AU2002226972A priority Critical patent/AU2002226972A1/en
Priority to EP01995924A priority patent/EP1346583A2/en
Publication of WO2002045438A2 publication Critical patent/WO2002045438A2/en
Publication of WO2002045438A3 publication Critical patent/WO2002045438A3/en

Links

Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/02—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to amusement parks
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07C—TIME OR ATTENDANCE REGISTERS; REGISTERING OR INDICATING THE WORKING OF MACHINES; GENERATING RANDOM NUMBERS; VOTING OR LOTTERY APPARATUS; ARRANGEMENTS, SYSTEMS OR APPARATUS FOR CHECKING NOT PROVIDED FOR ELSEWHERE
    • G07C11/00—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere
    • G07C2011/04—Arrangements, systems or apparatus for checking, e.g. the occurrence of a condition, not provided for elsewhere related to queuing systems

Abstract

A method for registering customers in a waiting line in order to receive a service includes maintaining a database of registration recordS each containing identification information and corresponding line management information relating to scheduling for providing the service to a customer. A request for registration in the waiting line is then received for an additional customer. The request is sent from a non-dedicated mobile communications unit via a wireless communications network, and is associated with corresponding identification information. The additional customer is registered in the waiting line by associating with the corresponding identification information at least one item of corresponding line management information relating to scheduling for providing the services to the additional customer, the corresponding identification information and the corresponding line management information being represented by an additional registration record added to the database. A confirmation message is then transmitted to the non-dedicated mobile communications unit via the wireless communication network (1).
PCT/US2001/044184 2000-11-28 2001-11-26 Method for managing waiting line WO2002045438A2 (en)

Priority Applications (2)

Application Number Priority Date Filing Date Title
AU2002226972A AU2002226972A1 (en) 2000-11-28 2001-11-26 Method for managing waiting line
EP01995924A EP1346583A2 (en) 2000-11-28 2001-11-26 Method for managing waiting line

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US72269600A 2000-11-28 2000-11-28
US09/722,696 2000-11-28

Publications (2)

Publication Number Publication Date
WO2002045438A2 WO2002045438A2 (en) 2002-06-06
WO2002045438A3 true WO2002045438A3 (en) 2003-01-03

Family

ID=24902979

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2001/044184 WO2002045438A2 (en) 2000-11-28 2001-11-26 Method for managing waiting line

Country Status (3)

Country Link
EP (1) EP1346583A2 (en)
AU (1) AU2002226972A1 (en)
WO (1) WO2002045438A2 (en)

Families Citing this family (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US7532941B2 (en) 1999-08-10 2009-05-12 Disney Enterprises, Inc. Management of the flow of persons in relation to centers of crowd concentration via wireless control
US7047205B2 (en) * 1999-08-10 2006-05-16 Disney Enterprises, Inc. Management of the flow of persons in relation to centers of crowd concentration via priority control
US7720718B2 (en) 1999-08-10 2010-05-18 Disney Enterprises, Inc. Management of the flow of persons in relation to centers of crowd concentration via television control
US20050027573A1 (en) * 2003-07-28 2005-02-03 Assaf Silberstein System architecture and a method for customer flow management
GB0413624D0 (en) * 2004-06-17 2004-07-21 Monkwood Technologies Ltd A queue management system and method
US9064359B2 (en) 2005-12-02 2015-06-23 Modiv Media, Inc. System for queue and service management
US7752146B2 (en) 2005-12-02 2010-07-06 Modiv Media, Inc. Service-queue-management and production-management system and method
FR2908214B1 (en) * 2006-10-19 2009-10-16 Adelya Soc Par Actions Simplif METHOD AND DEVICE FOR ORGANIZING PERSON FLOWS
WO2007093700A1 (en) * 2006-02-13 2007-08-23 Adelya S.A.S. Method and device for organizing a flow of people
FR2927451A1 (en) * 2008-02-08 2009-08-14 Micro Inf Logiciel Electroniqu Handicapped person e.g. broken leg person, transfer managing and monitoring system for e.g. air public transport , has emission unit emitting alarm when duration between request reception time and start time is greater than reference period
CN104392533A (en) * 2014-11-25 2015-03-04 南京奥拓电子科技有限公司 Method and equipment capable of accurately identifying customers
CN107169580B (en) * 2017-04-27 2020-07-07 上海途悠信息科技有限公司 Queuing reservation method and system based on window acceptance dynamic capacity
CN109658580A (en) * 2018-11-05 2019-04-19 广州医科大学附属第三医院 Hospital's sequence based on customer mobile terminal is called out the numbers method and system

Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5502806A (en) * 1994-11-17 1996-03-26 Mahoney; Timothy S. Waiting line management system
US5987421A (en) * 1998-02-05 1999-11-16 Morfun Systems, Inc. Computerized system and method for locating individual members of discrete groups and for electronically registering and holding the ' groups position in waiting lines
US6173209B1 (en) * 1999-08-10 2001-01-09 Disney Enterprises, Inc. Method and system for managing attraction admission
US20010014866A1 (en) * 1997-06-19 2001-08-16 Douglas W. Conmy Electronic calendar with group scheduling and storage of user and resource profiles
US20010039514A1 (en) * 2000-04-04 2001-11-08 Barenbaum Rachel L. System and method for managing excess capacity for events of natural expiration via wireless devices
US6363351B1 (en) * 1997-11-18 2002-03-26 Paolo Moro Subscriber registration and access control system and related methods

Patent Citations (6)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US5502806A (en) * 1994-11-17 1996-03-26 Mahoney; Timothy S. Waiting line management system
US20010014866A1 (en) * 1997-06-19 2001-08-16 Douglas W. Conmy Electronic calendar with group scheduling and storage of user and resource profiles
US6363351B1 (en) * 1997-11-18 2002-03-26 Paolo Moro Subscriber registration and access control system and related methods
US5987421A (en) * 1998-02-05 1999-11-16 Morfun Systems, Inc. Computerized system and method for locating individual members of discrete groups and for electronically registering and holding the ' groups position in waiting lines
US6173209B1 (en) * 1999-08-10 2001-01-09 Disney Enterprises, Inc. Method and system for managing attraction admission
US20010039514A1 (en) * 2000-04-04 2001-11-08 Barenbaum Rachel L. System and method for managing excess capacity for events of natural expiration via wireless devices

Also Published As

Publication number Publication date
AU2002226972A1 (en) 2002-06-11
EP1346583A2 (en) 2003-09-24
WO2002045438A2 (en) 2002-06-06

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