WO2002096056A2 - Mobile community communication - Google Patents
Mobile community communication Download PDFInfo
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- WO2002096056A2 WO2002096056A2 PCT/GB2002/002209 GB0202209W WO02096056A2 WO 2002096056 A2 WO2002096056 A2 WO 2002096056A2 GB 0202209 W GB0202209 W GB 0202209W WO 02096056 A2 WO02096056 A2 WO 02096056A2
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- service
- context attribute
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Classifications
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/06—Selective distribution of broadcast services, e.g. multimedia broadcast multicast service [MBMS]; Services to user groups; One-way selective calling services
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
- H04L12/1831—Tracking arrangements for later retrieval, e.g. recording contents, participants activities or behavior, network status
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/04—Protocols specially adapted for terminals or networks with limited capabilities; specially adapted for terminal portability
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/2866—Architectures; Arrangements
- H04L67/30—Profiles
- H04L67/306—User profiles
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
- H04L12/1822—Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
- H04L12/189—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast in combination with wireless systems
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/12—Messaging; Mailboxes; Announcements
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W80/00—Wireless network protocols or protocol adaptations to wireless operation
- H04W80/08—Upper layer protocols
- H04W80/12—Application layer protocols, e.g. WAP [Wireless Application Protocol]
Definitions
- the present invention relates to telecommunications and, in particular, to communication within mobile communities.
- the group context is an important criterion in determining the subject and language of discourse amongst the group members. For example, John works with Jack, however John and Jack are also friends who regularly meet for a drink in their local pub. Their communications in the context of the "work group' and their communications in the context of the ⁇ pub group' differ both in subject and dialogue, despite the fact that in both cases it is still both John and Jack communicating.
- the contextual nature of group discourse is very advantageous for the people involved. It allows the terminology to be very context dependent and therefore brief. People often use nicknames, and acronyms for people, places, activities and event. For instance "Who's going down the pub tonight, I hear FYC are playing?" reguires the other group members to know which pub is ⁇ the pub' and what sort of music FYC play and what the acronym stands for.
- Places are group contextual descriptions of locations. Some are translations to other systematic descriptions such as a postal address. For instance John might refer to his place of work as ⁇ 35 Water Street, Leith' . However most groups for familiar places may abbreviate or use entirely group contextual place names. For instance John might refer to his place of work as 'Yakara' , or simply 'work' . All these place descriptions have meaning within the scope of the group (possibly only that group) and carries with it as a description a heavy dependence on the properties of the group members and, more specifically, the subject speaker.
- Linguistics is the study of the structure of speech and language. Linguistics covers many study areas such as syntax analysis, language parsing/semantic analysis.
- the study of the two or more speakers (inter-locutors) communicating is referred to as discourse analysis.
- the character of a discourse is that it consists of a series of short context dependent phrases passed back and forth between the speakers. Discourse requires an agreed context between the speakers, as most of the discourse is brief and refers (or even assumes reference) to a common context. This kind of communication is very different to that of "email or news' where the software reflects all of the information in the sender' s submission to the recipients, without applying any semantic analysis. If a discourse is held via email, news group, chat room or an instant messenger, the discourse context is applied purely by the people using the software. The software dumbly transports their messages without applying any semantic analysis or holding any contextual information about the nature of the discourse.
- Systems are known in the field of group messaging, location services, chat services and personalised services. Protocols and methods of establishing group calls and managing group calls are known. The use of a database configured with user profiles for maintaining a group call is known, and the use of location as an attribute to control group calls is known.
- United States Patent No US5,930,723 to Nokia relates to establishing an expanded group call in a mobile communication system.
- the network infrastructure receives a group call set-up request, checks whether an expanded group call set-up facility has been activated and initiates the call.
- United States Patent No US6,032,051 to Ericsson relates to a wireless mobile communication device for group use. Mobile devices share information about their status. The system permits a group member to automatically monitor the status of any other group member, without manually establishing a call with other group members.
- the term 'translate' is defined as acting on a message by one or a combination of: • Leaving the information in the message as it is; or • Replacing information in the message; or • Tagging information in a message; or • Adding new information to the message; or • Re-formatting information in a message; or • Formatting information in a message for presentation; or • Deleting information from a message; or • Screening information from a message.
- group game service' is defined as a group available game or suite of games services, including the management within the context of the group of game score history, or re-useable points accrual.
- a mobile community system comprising:
- an application server means for providing a plurality of group related services, wherein at least two of the services are different, in co- operation with said mobile terminals responsive to said group context attribute;
- said application server means further comprises:
- Preferably said configuration means is responsive to the selection of a template.
- Preferably said configuration means is adapted to co- operate with a mobile terminal to configure a group context attribute.
- Preferably said configuration means is responsive to the content of a message from a terminal.
- said application server means is adapted to record system usage data and configure a group context attribute responsive to said stored system usage data.
- a cross-network system for connecting the application server means to a plurality of telecommunication networks, the cross-network system comprising:
- connection agent means connected to each telecommunication network for:
- a method for community communication from and to a plurality of mobile terminals comprising the steps of:
- said method further comprises the steps of:
- Step of configuring is responsive to the selection of a template.
- step of configuring further comprises the step of co-operating with a mobile terminal to configure a group context attribute.
- step of configuring is responsive to the content of a message from a terminal.
- said method further comprising the steps of recording method usage data and configuring a group context attribute responsive to said stored method usage data.
- said group context attribute relates to the availability of group related services to members of a group.
- said group context attribute relates to a user's membership of a group.
- said group context attribute relates to a user's role within a group.
- said group context attribute relates to a place.
- said group context attribute relates to a group related event.
- said group context attribute relates to a terminal status.
- said group context attribute relates to a terminal identifier.
- said group context attribute relates to a user account identifier.
- said group context attribute relates to a preferred network connection.
- said group related service is a chat service.
- said group related service is a group decision making service.
- said group related service is a group member finder service.
- said group related service is a group event reminder service.
- said group related service is a group content sharing service.
- said group related service is a group game service.
- a method for connecting said application server means to a plurality of telecommunication networks comprising the steps of:
- a computer program comprising program instructions which when run on a computer constitute the system of the first aspect of the present invention.
- a computer program comprising program instructions which when run on a computer constitute the system of the second aspect of the present invention.
- a computer program comprising program instructions for causing a computer to perform the method of the third aspect of the present invention.
- a computer program comprising program instructions for causing a computer to perform the method of the fourth aspect of the present invention.
- Figure 1 illustrates in schematic form a mobile community system, a cross-network sub-system and user terminals connected through telecommunication networks to the system, in accordance with a preferred embodiment of the present invention.
- Figure 2 illustrates in schematic form stored group context attributes in accordance with a preferred embodiment of the present invention.
- Figure 3 illustrates a flow chart representing the method of sending a message between terminals.
- Figure 4 illustrates in schematic form several instances of the community communication system connected through a cross-network subsystem to multiple telecommunication networks.
- Figure 5 illustrates the in-bound message flow to instances of the community communication system from telecommunication networks via connection agents.
- Figure 6 illustrates a flow chart representing a method for connecting the community communication system with telecommunication networks while handling an in-bound message.
- Figure 7 illustrates the out-bound message flow from instances of the community communication system to telecommunication networks via connection agents.
- Figure 8 illustrates a flow chart representing a method for connecting a community communication system with telecommunication networks while handling an out-bound message.
- Figure 9 illustrates in schematic form XML (extensible Markup Language) Parser technology used for message translation.
- Table 1 illustrates XML document definitions.
- Table 2 illustrates document translation definitions.
- Table 3 illustrates service features available to each template.
- the invention is a system that translates and routes messages according to context attributes associated with groups and users.
- a cross-network subsystem connects instances of the system to multiple telecommunication networks.
- the preferred embodiment is a suite of mobile lifestyle applications that provide fun, easy and compelling ways to communicate with groups of friends, family and co- workers.
- the preferred embodiment's applications enable private groups of people to vote, share, send reminders, chat, play games or find each other.
- anyone can create a group and invite people they know to join their groups.
- the preferred embodiment supports access via GSM (Global System for Mobile communications) / GPRS (General Packet Radio Service) and GPRS/EDGE (Enhanced Data-rate for Gsm Evolution) networks and handsets, and can provide a consistent service to users throughout migration to third-generation UMTS (Universal Mobile Telecommunications System) technologies.
- GSM Global System for Mobile communications
- GPRS General Packet Radio Service
- GPRS/EDGE Enhanced Data-rate for Gsm Evolution
- UMTS Universal Mobile Telecommunications System
- the preferred embodiment is a white-label product. This means that a service operator can overlay their preferred branding on top of the functionality of the services.
- the preferred embodiment is designed as a carrier-class solution, and supports a wide range of user-access means including messaging technologies such as GSM SMS (Short Messaging Service, MMS (Multimedia Messaging Service) and Email, as well as mobile browser technologies such as WAP (Wireless Application Protocol) and cHTML (compact Hypertext Mark-up language) and fixed line access via Internet browser and instant messenger technologies.
- messaging technologies such as GSM SMS (Short Messaging Service, MMS (Multimedia Messaging Service) and Email
- WAP Wireless Application Protocol
- cHTML compact Hypertext Mark-up language
- the preferred embodiment interfaces with operational support systems (OSS) such as Billing and CRM (Customer Relationship Management) systems.
- OSS operational support systems
- CRM Customer Relationship Management
- the embodiments of the invention described with reference to the drawings comprise computer apparatus and processes performed in computer apparatus, the invention also extends to computer programs, particularly computer programs on or in a carrier, adapted for putting the invention into practice.
- the program may be in the form of source code, object code, a code of intermediate source and object code such as in partially compiled form suitable for use in the implementation of the processes according to the invention.
- the carrier may be any entity or device capable of carrying the program.
- the carrier may comprise a storage medium, such as ROM, for example a CD ROM or a semiconductor ROM, or a magnetic recording medium, for example, floppy disc or hard disc.
- the carrier may be a transmissible carrier such as an electrical or optical signal that may be conveyed via electrical or optical cable or by radio or other means.
- the carrier may be constituted by such cable or other device or means.
- the carrier may be an integrated circuit in which the program is embedded, the integrated circuit being adapted for performing, or for use in the performance of, the relevant processes.
- the storage 10 which may be a hard disk, RAM or a network storage device, stores program modules and data.
- the data structures include group context attributes 11.
- the program modules include a service provision module 12 for providing a range of different services (including multiple copies of the same service), a configuration module 13 configuring the group context attributes, a translation module 14 that has access to the group context attributes and a routing module 15 that also has access to the group context attributes.
- a central processing unit (CPU) 16 accesses the storage and executes the program modules.
- the CPU can communicate through a communication unit 17 to a cross- network subsystem 18 that is further connected to several telecommunication networks 19 which in turn connect to user terminals 20.
- the terminals are typically mobile terminals, but may also be terminals at a fixed location.
- server is shown as being in one CPU/Storage unit, it may be distributed across more than one platform, over more than one processor and storage medium.
- the stored group context attributes 11 are shown.
- the group context attributes may be a data structure for storing such attributes that is empty.
- a group context attribute is stored 31, and the configuration module configures the group context attribute 32.
- the translation module translates the message 34 using the stored group context attributes.
- the routing module routes the message 35 (using group context attributes) and the message is further transmitted 36 to the recipient terminal.
- the configuration module can be triggered and controlled by the content of a message from a terminal.
- the content of the message can indicate the selection of a template and the group context attributes can include a set of service features defined by the template.
- the preferred embodiment is a system that hosts personal communities and supplies them with services.
- the system has two components associated with providing message translation and routing. These are the 'cross- network subsystem' and the 'content translation support components' .
- the system requires its services to be available to mobile telephone handset owners on a widespread easy access basis. To achieve this the routing of messages to and from various networks needs to be handled effectively. This is the role of the cross-network subsystem component. This level of accessibility is integral to the success of a mass-market message oriented product.
- cross-network subsystem allows operators to easily introduce new or remove existing links to mobile telephone networks without interrupting the service to existing users. This feature is necessary also, as the users expect a very high level of service availability and the service operators need a quick and cost effective means to increase or modify service connectivity.
- the system requires its services to be easy to use.
- the users must be able to interact with their personal communities and use the associated services without learning jargon, reading user literature, or memorising complex menu systems and usage practices.
- the system needs to support a wide range of interaction terminals to achieve the level of accessibility necessary. Typically this includes: -
- the system' s content translation support components work to bridge this gap. They provide a means to expand user brevity or contract user verbosity to suit the target device the user is using to access the preferred embodiment.
- the cross-network access subsystem gives personal communities the ability to communicate in both directions with the handsets registered and active on multiple networks.
- Each of the networks must be connected to the cross-network access subsystem either via a fixed link for instanced to a network' s SMS message centre or via a mobile terminal registered on the network, such as a GSM modem.
- the preferred embodiment can be viewed through the standard 4-layer application server provision (ASP) service model.
- ASP application server provision
- This comprises of the service, application, platform and integration layers of an ASP service.
- the cross-network subsystem is an integration layer component. It is one of several subsystems that link the first and second aspects of the present invention to peripheral systems that are necessary to support its function.
- the design of the cross-network subsystem specifically allows multiple SMS links from many network operators to connect to a server farm.
- the server farm can host multiple unique instances of the preferred embodiment's application software.
- Each unique application software instance usually has a distinct brand and service specialisation and is operated by or on behalf of a distinct customer (service owner) . It is usual for each service to be made available on distinct contact numbers (both standard telephone long codes or short codes) synonymous with the service, for messaging (SMS/EMS/MMS) and voice access. Similarly distinct URL (Uniform Resource Locator) / URI (Uniform Resource Identifier) are normally offered on a per service basis.
- FIG. 4 illustrates the role played by the cross network subsystem 41 in linking heterogeneous 3rd party network messaging subsystems 42 with specific link technologies 43 to multiple server installations 44 of the application software hosting in turn multiple branded services 45 for specific customers.
- the internal structure of the cross network subsystem consists of three elements.
- a standard messaging plug a standard messaging socket (to accept the plug) , and link in turn to the platform' s hosted application software and the accompanying watcher component.
- the standard messaging plug consists of a code base that can be easily modified by application developers to cater for each new network-messaging link that must be connected.
- the code base has been set up to cater for the four European Telecommunication Standards Institute (ETSI) approved SMSC protocols, SMPP (by Logica), CIMD (by Nokia) , UCP/EMI (by CMG) and SMS2000 (by SEMA) .
- ETSI European Telecommunication Standards Institute
- SMPP by Logica
- CIMD by Nokia
- UCP/EMI by CMG
- SMS2000 by SEMA
- the plug maintains a generic interface to the cross network subsystem socket code. This interface remains unchanged and together a customised plug and socket form and connection agent task.
- the connection agent task can read and write to Java Messaging Service (JMS) queues and thereby send and receive messages for transport to and from the SMSC link serviced by a specific connection agent task.
- JMS Java Messaging Service
- the cross network subsystem is a distinct integration layer component separated from the platform and application layer components by the JMS queues. Each customer application/server installation maintains an in- bound and out-bound JMS queue for that installation.
- Figure 5 shows in-bound message flow from networks to applications via connection agents.
- a connection agent task 51 receives an in- bound message from the network 52 that it serves, it examines the called party number set by the sender (long code or short code) and thereby determines the customer application/server 53 that should receive that message and therefore which JMS queue 54 to write to. This is done by reference to routing rules 55 made available to the connection agent.
- Figure 6 shows the flowchart 60 of the steps performed during the in-bound message flow.
- the routing rules are initially stored 61.
- the connection agent accesses the routing rules 63 and selects an in-bound message queue 64. It then routes the message to the in-bound message queue 65.
- Figure 7 shows out-bound message flow from networks to applications via connection agents.
- a customer's application/server installation 71 prepares to send a message to a particular user, it resolves the appropriate connection agent 72 to send to by referencing routing rules 73. This establishes the JMS queue 74 the message must be written to in order to reach the connection agent for the network 75 the user is a member of.
- Figure 8 shows the flow chart 80 of the steps in the out- bound message flow.
- the customer application/server installation accesses routing rules 81 in order to select the connection agent 82 and send a message to the appropriate connection agent queue 83.
- the connection agent receives 84 the out-bound message and sends 85 the message to its linked telecommunication network.
- the core and the cross network subsystem are made to be configurable so that administrators can instruct them to route messages according to an installation specific routing policy.
- An administrator may decide on a per-customer perservice and least-cost basis which network a message should be routed through, trying to send messages out through the network that the recipient belongs to (in order to avoid charges for inter-network SMS transfer) .
- a customer may come to the provider of the system with a special commercial relationship with a Telecoms network operator already in place, and may wish to configure their system to route all out- bound messages through the one operator.
- a routing table holds all configuration data that allows an administrator to apply the message routing policies for a customer.
- the routing table in the application/server installation customer database allows this.
- the table has five columns, and has an entity for each telecommunications network operator currently connected to.
- the columns are defined as follows: GSM Country Code; GSM Network Code; Network ID; Link ID; and Reply-To Short Code.
- the GSM Country Code and the GSM Network Code form the primary key.
- the application/server installation When the application/server installation sends an SMS to a user, for instance as a response to a user submitted command such as 'WHO', it performs the following steps.
- the software looks up the user details in the member table in the customer database and identifies the network operator the user is contracted to.
- the value in the member table is a GSM Country and Network Code tuple.
- the software then runs a query on the routing table using the GSM Country and Network Code tuple.
- the query returns a Network Identifier and a Link Identifier. These are used to form a selector to place the message in the correct out-bound JMS queue to reach the network identified by the routing rule.
- This mechanism is configured for 'normal' operation when each telecommunications network operator has its own Network Identifier against its own GSM Network Code and an appropriate Link Identifier.
- the Link Identifier must be a connection agent link that goes to the network in question.
- a policy override that is when the customer has a special relationship with a particular telecommunications network operator
- all Network Identifiers and Link Identifiers are stripped out and replaced with the details of the telecommunications network operator with whom the customer has a special relationship. In this way, the lookup always returns the same Network Identifier and Link Identifier, regardless of the user's contracted network.
- No special logic is required to achieve a policy override. Under this design it is a data-driven feature.
- the translation support components consist of a set of XML document translation definitions. These define the valid form of an in-bound XML document to an XML parser and how the parser can translate a document provided in that formed into a different out-bound well-formed document. This mechanism is public domain functionality of XML parser technology. The specifications of the XML document translation definitions are unique to the design of the preferred embodiment.
- Figure 9 shows the application of XML parser technology to the preferred embodiment using document definitions.
- SMS message user might send to his family group the message "Lets meet at the dead cow burger bar for lunch”. Sending this as an in-bound chat message with the following SMS message "Chat Lets meet at the dead cow burger bar for lunch”. If his wife received the message as a pushed MMS message, the message may well appear with her husband's avatar (appropriate to that family group alone) , the text of the message, and perhaps a link to the map of the shopping mall in which the dead cow burger bar in question was situated.
- Each group member has a number of context attributes that are pertinent to their user profile, as well as further attributes relating to their membership of each group. Therefore, for a given group member there are attributes that are the group specific and user profile derived.
- Group attributes can be static, such as 'role' (for instance rowing club treasurer) and dynamic such as current place, presence (active recent communication/not recently communicated) , group oriented state (not rowing, rowing) etc.
- the translators make use of content from the message and content from the group context to create out-bound messages. These are passed through a filter so that the out-bound content is appropriate to the recipient's device.
- Typical group context attributes are:
- Place attributes Each group allows places to be registered and named (or names imported into the group from 3rd party data sources/databases) .
- User locations provided to the system from a 3rd party location derivation technology can be imported and translated into the context of the group and published only to other group members as a group related place name.
- a group member' s place is only released to other group members under the location conditions they have agreed to for that group.
- a place attribute may be a group member place name, derived from combination of group place context attributes held in a group and a group member location update. If the user is a member of several groups each of which supports a different definition for a place that is geographically the same location, then each group will report the 'place' related to specifically that group for the same location.
- the system supports place-oriented alerts, proximity alerts, non-proximity alerts, time-oriented alerts, and time-place-combined alerts. It can provide a sequence of place transit reports in real-time or captured and later reported.
- Time based attributes can support time-based events such as timed alerts. It can integrate with client and Internet based diary applications, generating and importing definitions of alerts, meetings, and appointments between the system and 3rd party applications (such as PDA organisers or diary managers such as that built into Microsoft® ExchangeTM) .
- client and Internet based diary applications generating and importing definitions of alerts, meetings, and appointments between the system and 3rd party applications (such as PDA organisers or diary managers such as that built into Microsoft® ExchangeTM) .
- Communication and peer-action events -
- the system supports events triggered from group peers performing an action, such as chatting, voting or using any of the services. For instance the user could register an event to notify them if another group member enters the group and downloads a ring-tone.
- the system as in this example allows the user to combine a response with the event to be triggered when the conditions that raise the event become true.
- the event/action for a family group might be to let a parent group member know if a child group member leaves school premises within the hours of school by more than 200 yards and if true to open a voice call between the parent and the child, predicted with the alert text to the parent explaining to them the purpose of the spontaneous call.
- the next important aspect of the system is the empowerment of the user. This involves receiving commands from the user (including commands in the content of messages to the system) to allow them to control the creation or removal of their groups, control group membership and direct the groups to their purpose. Furthermore, to control the services that are available to themselves and other group members, and to evict unruly members, or disband groups they own. These are important features of the design of a personal community service that differentiate a personal community system such as the preferred embodiment from a mediated public chat forums. In the later the user is not empowered to a similar degree.
- Self-provisioning is an important aspect of the user empowerment. It allows users to create groups (including by sending messages) for their own purpose and invite users of their choice and control the membership during the group lifetime. Self-provisioning is also important to the operators of the system, as it removes the need to create groups, mediate, or control their membership on behalf of the users. Self-provisioning is also important as it by this means that the number of groups increase and the use of the system develops.
- the system incorporates in its design user oriented privacy control, high quality of service features, and user empowerment features such as self-provisioning .
- Any and all of the above user activities are translated from the specifics of the user input device into an internal generic XML command for creating a group.
- This command captures the intent of creating a group, the name of the group to be created, and the identity of the group creator.
- the command also allows for an optional group template to be specified.
- the characteristics of the new group are based on properties specified at the time of the group creation. These are held as parameters associated with the group creator, in their personal profile, and in the group template if one was specified. For instance: Jack may be a user using the system as a facility made available to him via his employer. As such the employer may have specified that no location updates will be available in groups outside working hours, for any groups created by members of their staff through this facility.
- This restrictive parameter will pass through to Jack's personal profile and be a constraint on the properties of the groups he can create.
- the company may also have applied some positive parameters. For instance each person' s employee contact details may be available in their personal profile. This allows Jack to create groups that use this information. If Jack specified a template for his group, he can further define the scope of use of his group. For instance, the template selected may restrict other members from deleting group assets, such as shared reports. The template may however allow group members to get work-time only place information to help colleagues find each other.
- Processing the device access button click or in-bound message generates an internal generic XML command for group creation.
- This is received by the XML command processor and parsed by an XML parser such as Xalan-Java XSLT (an XSLT translator developed by the Apache Software Foundation project of the same name, under the Apache XML initiative).
- the parsing triggers the group creation actions such as extracting personal profile parameters, and template related parameters. These parameters characterise the instance of the new group created.
- the new group is added to the groups owned by the creator (in this instance owned by Jack) . Once the group is created, Jack can proceed to invite some colleagues.
- Some groups may be open, and not require an explicit invite/invitation response to join. These "open" groups simply allow people to join without an invite.
- the template mechanism is a short hand. It allows a series of parameters to be collected that create a useful distinctive group type under a single template name. This makes creating groups with many detailed properties a simple matter of selecting the desired template by name. If no template is specified a default group template is assumed.
- XML World Wide Web Consortium
- W3C World Wide Web Consortium
- the system can be further developed allowing modification of the user interaction/presentation layer without causing core system functionality update work.
- XML a World Wide Web Consortium
- the system can make use of a flexible data description language to define all existing (and any future) commands, and readily available parsers to process the commands. Modifying core functionality similarly does not affect access device handling code. This internal structure improves the ease of evolution of the system's services.
- the high quality of services features of the design of the system are aspects that are implemented using recognised industry standard techniques of system structure and software design to achieve the high quality of service goals.
- the user can interact with two different types of groups, public groups that are open to all to join and personal groups.
- a public group is generally not a forum in which you meet friends or work colleagues.
- the membership of a public group is generally strangers who have a common interest, such as a pop idol fanzine.
- the membership of a personal group is generally people you actually know.
- the type of conversation and the frequency differ between public and personal groups.
- public groups are open to anyone to join, the main privacy protection involved is protecting the users phone number from the group and allowing them to use a pseudonym.
- a user can leave a public group at anytime and if the owner of the group could disband the public group at anytime.
- the users of public groups apply their own filter to their dialogue and use of group services, as this is a public context.
- a user can only join a personal group if either they have created the group themselves and are therefore the group owner, or if they have received and responded to an invite to join another person's group. Therefore if a user creates a group they can control to whom invites are sent and whether or not anyone else in the group can also issue invites.
- the system also states in the invite, the identity of who is inviting you to join their group, the purpose (if appropriate) of the group, and the information the group needs from you (from your personal profile).
- a user, receiving an invite to join another's group can therefore review the terms of joining the group and if satisfied can proceed and respond to the invite. Once they have joined the group, only the information stated in the invite will be open to that group.
- a user can maintain different nicknames for different groups if they wish.
- the design of the system supports features that provide the user great flexibility to control the types and features of the groups they create, without taxing them with too much detail.
- the two key mechanisms that support user empowerment within the system are the service generation wizard and rapid service development.
- Service generation wizard To set up a group and join a group must be easy for the system's usage to widespread.
- the system expedites the process of setting up groups by giving users template groups to create their own instances of. Each template has a set of group access and usage parameters and associated services. By selecting a template (including by sending a message to the system) the user can select a whole set of features by making a single option choice.
- Table 3 shows examples of template selected service features.
- 'X' indicates the service feature is present in an instance of a group built from this template. The user can create a group of any of the types shown in the columns by selecting the optional group type in the 'create group' command. If the parameter is omitted, then the same group type as created last by that user is inherited. If this is the first group they have ever created then the system default group type is assumed.
- the self-provisioning aspects of the system allows users to create their own groups of a specific type that inherit the properties related to that type, or fall through to a default group type.
- chat relies on the concept of "presence" - defined as whether a given member has been active in a group. If a user is present when a chat message is sent to a group, they automatically receive the message. If a user isn't present when a chat message is sent to a group, they receive a one-off 'new chat in ur group' notification that details how they can start chatting. This ensures that only those group members who are actively using the service receive group messages.
- the Service Manager can control the "presence" timeout (i.e. the length of time that a user is considered present), and the notification period if required.
- the service features give the group tools for communication, collaboration and co-ordination.
- the 'Vote' service feature acts as an enabler for making group decisions.
- Members can issue a time-limited vote that consists of a question and a series of options. Responses are automatically tallied by the system and the outcome is relayed to group members. Furthermore, members can track who's voted for what and monitor progress.
- the 'Remind' service feature provides a simple calendar mechanism for group related events. When a reminder is triggered, group members receive a one-off "ur missing out” notification that details how they can check their reminders. Users who have already received a reminder notification (and haven't checked them) will only receive a further notification after a minimum of 24 hours.
- the 'Play' service feature enables a group member to initiate a game with other members of a group. Each group member receives a message that asks whether or not they wish to play. Those members that respond within a time window are considered participants and their details are forwarded to a 3rd party game. The 3rd party game now assumes control of the user dialog and initiates the game .
- Draw is a simple game based on the notion of a 'Wild West' gunfight whereby participants draw by sending an SMS with the text 'draw' .
- the game is carried over three rounds and at the end of each round, players are awarded a point for each player that was slower to respond.
- the 'Find' service feature provides the ability to discover the location of members within a group. Without a location feed, 'Find' operates a manual policy where group members are prompted to set their current location.
- Rapid service development consists of the ability of operators of the system to easily introduce, modify or remove service definitions and the ability to easily add, or modify the branding of the service experience.
- the structure of the system consists of a set of atomic service features that are linked to form the suite of services that form the user experience.
- the user can select services available to their group at group creation time by selecting a template that incorporates the combination of desired service features.
- Some groups may allow the owner the power to make subsequent modifications of the service definition and add or remove services from the group.
- the service operator can introduce new services to the users of the system by introducing new service features into the system. To add new services the operator:
- the service operator can apply branding to the user experience of the system. This will then be made available via all supported access devices, SMS, WAP and Web etc.
- the second component of rapid service development is the support by the system of easy brand of services.
- the ability to add or modify service branding is called 'white labelling' .
- the system has an XML based design for separation of service content and core functionality from presentation (i.e. branding).
- the design consists of XML translators to apply branding to message oriented clients and XHTML support for browser based clients (Web/WAP/PDA) .
- Text messaging service is the major part of the data services revenue earned by mobile operators. Text messaging at the moment consists of the SMS service. This is being augmented by both EMS and MMS services within the year in many European countries. Each of these messaging services will be interoperable. EMS and MMS services can transport a richer content and therefore between compatible handsets will provide a higher quality messaging service.
- the system supports personal communities and provides them with a range of lifestyle assisting services.
- An expected component of any community is the basic chat service.
- the young have adopted SMS as an effective and entertaining communication medium. Their use of the service has led to the evolution of a slang/phonetics based language. This achieves two goals, that of increasing the level of expression between the interlocutors and reducing the amount of typing. The later is important as the handsets are small and restrict the speed that the user can type.
- the 'Text Expander' component provides the system with a translator between the SMS chat vernacular and full English, as might appear on a Web page.
- SMS Chat XML document that consists of a series of free text components interspersed with well know SMS chat contracted phrases and 'smilies'.
- This well formed document is constructed by the SMS client access component of the system that processes the in bound text message and converts it into an internal SMS XML document.
- This document can be translated using an XML parser to plain English, for use in the free text component of any of the documents supporting the various client access modes. The XML parser translation is applied to achieve this transformation.
- the XML SMS Chat document is a definition for supporting SMS Chat messages alone, the XML SMS document supports the wider SMS mobile community messaging and includes all the commands a user can instruct the system with.
- An XML SMS Chat document is typically referred to from within and XML SMS document.
- the XML SMS Chat document describes the chat text being submitted.
- the XML SMS document describes the 'chat' command that and refers to the XML SMS Chat document for the submitted text from the user.
- the Text Expander consists of a set of an XML Char document translation definition. This defines the valid form of an in-bound XML Chat document to an XML parser and how the parser can translate a document provided in that formed into a plain English or back again. This mechanism is public domain functionality of XML parser technology. The specifications of the XML Chat document translation definitions are unique to the design of the system.
Abstract
Description
Claims
Priority Applications (2)
Application Number | Priority Date | Filing Date | Title |
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GB0326970A GB2393882A (en) | 2001-05-22 | 2002-05-22 | Mobile community communication |
AU2002257916A AU2002257916A1 (en) | 2001-05-22 | 2002-05-22 | Mobile community communication |
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
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GB0112435A GB0112435D0 (en) | 2001-05-22 | 2001-05-22 | Mobile community communication |
GB01/12435.3 | 2001-05-22 |
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WO2002096056A2 true WO2002096056A2 (en) | 2002-11-28 |
WO2002096056A3 WO2002096056A3 (en) | 2003-02-27 |
Family
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Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
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PCT/GB2002/002209 WO2002096056A2 (en) | 2001-05-22 | 2002-05-22 | Mobile community communication |
Country Status (3)
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AU (1) | AU2002257916A1 (en) |
GB (2) | GB0112435D0 (en) |
WO (1) | WO2002096056A2 (en) |
Cited By (10)
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WO2004066554A1 (en) * | 2003-01-23 | 2004-08-05 | Telia Ab (Publ) | Means and methods in a packet switched network |
FR2853180A1 (en) * | 2003-03-31 | 2004-10-01 | France Telecom | INFORMATION SYSTEM AND METHOD FOR DYNAMICALLY PROVIDING INFORMATION ON AVAILABILITY AND / OR FREQUENCY OF SERVICES FOR USERS OF COMMUNICATING TERMINALS |
EP1536607A1 (en) * | 2003-11-27 | 2005-06-01 | France Telecom | Data sharing and conversion system and method between a WAP terminal and non compatible terminals |
WO2009004441A2 (en) * | 2007-06-29 | 2009-01-08 | Nokia Corporation | Identifying commonalities between contacts |
US7581101B2 (en) | 2007-04-03 | 2009-08-25 | Cvon Innovations Ltd. | Network invitation arrangement and method |
US7933799B2 (en) | 2007-06-12 | 2011-04-26 | Cvon Innovations Limited | Method and system for payment and/or issuance of credits via a mobile device |
US7974941B2 (en) | 2006-08-14 | 2011-07-05 | CVON Innoventions Limited | Creation of a virtual community |
US8352320B2 (en) | 2007-03-12 | 2013-01-08 | Apple Inc. | Advertising management system and method with dynamic pricing |
US9537810B2 (en) | 2013-08-14 | 2017-01-03 | Red Hat, Inc. | System and method for flexible holding storage during messaging |
US10241636B2 (en) | 2007-04-05 | 2019-03-26 | Apple Inc. | User interface for collecting criteria and estimating delivery parameters |
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US9367847B2 (en) | 2010-05-28 | 2016-06-14 | Apple Inc. | Presenting content packages based on audience retargeting |
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- 2001-05-22 GB GB0112435A patent/GB0112435D0/en not_active Ceased
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2002
- 2002-05-22 AU AU2002257916A patent/AU2002257916A1/en not_active Abandoned
- 2002-05-22 GB GB0326970A patent/GB2393882A/en not_active Withdrawn
- 2002-05-22 WO PCT/GB2002/002209 patent/WO2002096056A2/en not_active Application Discontinuation
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US5828839A (en) * | 1996-11-14 | 1998-10-27 | Interactive Broadcaster Services Corp. | Computer network chat room based on channel broadcast in real time |
EP0998075A2 (en) * | 1998-10-29 | 2000-05-03 | Mitsubishi Materials Corporation | Terminal unit, computer server, communication method, and record medium |
WO2001065334A2 (en) * | 2000-02-29 | 2001-09-07 | Baker Benjamin D | Intelligence driven paging process for a chat room |
Cited By (16)
Publication number | Priority date | Publication date | Assignee | Title |
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WO2004066554A1 (en) * | 2003-01-23 | 2004-08-05 | Telia Ab (Publ) | Means and methods in a packet switched network |
FR2853180A1 (en) * | 2003-03-31 | 2004-10-01 | France Telecom | INFORMATION SYSTEM AND METHOD FOR DYNAMICALLY PROVIDING INFORMATION ON AVAILABILITY AND / OR FREQUENCY OF SERVICES FOR USERS OF COMMUNICATING TERMINALS |
WO2004090768A1 (en) * | 2003-03-31 | 2004-10-21 | France Telecom | Information system and method for the dynamic processing of information on the availability and/or usage of services for users of communication terminals |
EP1536607A1 (en) * | 2003-11-27 | 2005-06-01 | France Telecom | Data sharing and conversion system and method between a WAP terminal and non compatible terminals |
US7974941B2 (en) | 2006-08-14 | 2011-07-05 | CVON Innoventions Limited | Creation of a virtual community |
US8352320B2 (en) | 2007-03-12 | 2013-01-08 | Apple Inc. | Advertising management system and method with dynamic pricing |
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US7958357B2 (en) | 2007-04-03 | 2011-06-07 | CVON Innoventions Limited | Network invitation arrangement and method |
US7581101B2 (en) | 2007-04-03 | 2009-08-25 | Cvon Innovations Ltd. | Network invitation arrangement and method |
US10241636B2 (en) | 2007-04-05 | 2019-03-26 | Apple Inc. | User interface for collecting criteria and estimating delivery parameters |
US7933799B2 (en) | 2007-06-12 | 2011-04-26 | Cvon Innovations Limited | Method and system for payment and/or issuance of credits via a mobile device |
US8195547B2 (en) | 2007-06-12 | 2012-06-05 | Apple Inc. | Method and system for payment and/or issuance of credits via a mobile device |
WO2009004441A3 (en) * | 2007-06-29 | 2009-03-19 | Nokia Corp | Identifying commonalities between contacts |
WO2009004441A2 (en) * | 2007-06-29 | 2009-01-08 | Nokia Corporation | Identifying commonalities between contacts |
US9537810B2 (en) | 2013-08-14 | 2017-01-03 | Red Hat, Inc. | System and method for flexible holding storage during messaging |
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Also Published As
Publication number | Publication date |
---|---|
WO2002096056A3 (en) | 2003-02-27 |
GB2393882A (en) | 2004-04-07 |
AU2002257916A1 (en) | 2002-12-03 |
GB0112435D0 (en) | 2001-07-11 |
GB0326970D0 (en) | 2003-12-24 |
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