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Patentsuche

  1. Erweiterte Patentsuche
VeröffentlichungsnummerWO2006069039 A3
PublikationstypAnmeldung
AnmeldenummerPCT/US2005/046066
Veröffentlichungsdatum21. Dez. 2006
Eingetragen19. Dez. 2005
Prioritätsdatum22. Dez. 2004
Auch veröffentlicht unterCA2589868A1, EP1847133A2, EP1847133A4, WO2006069039A2
VeröffentlichungsnummerPCT/2005/46066, PCT/US/2005/046066, PCT/US/2005/46066, PCT/US/5/046066, PCT/US/5/46066, PCT/US2005/046066, PCT/US2005/46066, PCT/US2005046066, PCT/US200546066, PCT/US5/046066, PCT/US5/46066, PCT/US5046066, PCT/US546066, WO 2006/069039 A3, WO 2006069039 A3, WO 2006069039A3, WO-A3-2006069039, WO2006/069039A3, WO2006069039 A3, WO2006069039A3
ErfinderJonathan A Gonen, Shlomo Gonen, Danny Rosen
AntragstellerJonathan A Gonen, Shlomo Gonen, Metro Entpr Inc, Danny Rosen
Zitat exportierenBiBTeX, EndNote, RefMan
Externe Links:  Patentscope, Espacenet
Process for dynamic routing of customer contacts to service providers in real time
WO 2006069039 A3
Zusammenfassung
A dynamic contact routing system includes establishing a plurality of service provider accounts. The service providers submit bids for a per-contact charge. A contact list is created wherein the service providers are ranked from the highest bidder to the lowest bidder. A contact received from a potential customer is routed to the highest ranked bidder service provider on the contact list. If the contact is not responded to or rejected, the contact is rerouted to the next highest ranked service provider on the contact list. The service provider's account who has received the contact is charged the pre-contact amount by that service provider.
Patentzitate
Zitiertes PatentEingetragen Veröffentlichungsdatum Antragsteller Titel
US6704403 *5. Sept. 20019. März 2004Ingenio, Inc.Apparatus and method for ensuring a real-time connection between users and selected service provider using voice mail
US20010047354 *30. Juli 200129. Nov. 2001Goto.Com.System and method for influencing a position on a search result list generated by a computer network search engine
US20030190029 *3. Apr. 20029. Okt. 2003Infospace, Inc.Method and system for generating a reward from a selected telephone carrier
Nichtpatentzitate
Referenz
1 *See also references of EP1847133A2
Klassifizierungen
Internationale KlassifikationG06Q30/00, H04Q7/20
UnternehmensklassifikationH04M3/523, G06Q30/02, H04M15/10, H04M2203/405, H04M2215/745, H04M15/8044, H04M2215/7457, H04M15/805, H04M15/00, H04M2215/42
Europäische KlassifikationG06Q30/02, H04M15/80H1, H04M15/80H, H04M15/00, H04M15/10, H04M3/523
Juristische Ereignisse
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