WO2010093464A3 - Management system for providing visibility, quality control and audit capability for underground facility locating and marking operations - Google Patents

Management system for providing visibility, quality control and audit capability for underground facility locating and marking operations Download PDF

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Publication number
WO2010093464A3
WO2010093464A3 PCT/US2010/000406 US2010000406W WO2010093464A3 WO 2010093464 A3 WO2010093464 A3 WO 2010093464A3 US 2010000406 W US2010000406 W US 2010000406W WO 2010093464 A3 WO2010093464 A3 WO 2010093464A3
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WO
WIPO (PCT)
Prior art keywords
operations
information regarding
locate
performance
quality
Prior art date
Application number
PCT/US2010/000406
Other languages
French (fr)
Other versions
WO2010093464A2 (en
Inventor
Steven Nielsen
Curtis Chambers
Jeffrey Farr
Original Assignee
Certusview Technologies, Llc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Certusview Technologies, Llc filed Critical Certusview Technologies, Llc
Priority to AU2010214066A priority Critical patent/AU2010214066B8/en
Publication of WO2010093464A2 publication Critical patent/WO2010093464A2/en
Publication of WO2010093464A3 publication Critical patent/WO2010093464A3/en

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
    • G06Q10/06311—Scheduling, planning or task assignment for a person or group
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06393—Score-carding, benchmarking or key performance indicator [KPI] analysis
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06395—Quality analysis or management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G06Q10/063—Operations research, analysis or management
    • G06Q10/0639—Performance analysis of employees; Performance analysis of enterprise or organisation operations
    • G06Q10/06398—Performance of employee with respect to a job function
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G06Q10/109—Time management, e.g. calendars, reminders, meetings or time accounting
    • G06Q10/1093—Calendar-based scheduling for persons or groups
    • G06Q10/1097—Task assignment
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/16—Real estate
    • G06Q50/165—Land development
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/54—Presence management, e.g. monitoring or registration for receipt of user log-on information, or the connection status of the users
    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01C—MEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY
    • G01C15/00—Surveying instruments or accessories not provided for in groups G01C1/00 - G01C13/00

Abstract

A holistic approach to management and oversight of locate and marking operations is provided Initial requests to perform such operations are improved, and such requests are intelligently assessed to appropriately allocate resources to perform operations. Technicians are effectively dispatched and may be provided with process guides to facilitate performance. A host of information regarding the performance of locate operations and their environs is acquired (e. g., via improved intelligent instrumentation employed by technicians). A quality of operations (e g, completeness, accuracy, efficiency) is assessed, corrective actions may be taken in essentially real-time as necessary, and information regarding operations and their quality assessments is archived for auditing purposes. Requesting parties and/or other interested parties (e. g., excavators, facility owners, locate contractors, municipalities, regulators, auditors, damage investigators, insurance companies, etc ) also may be provided with detailed information regarding the performance of operations and quality assessment of same.
PCT/US2010/000406 2009-02-11 2010-02-11 Management system, and associated methods and apparatus, for providing improved visibility, quality control and audit capability for underground facility locate and/or making operations WO2010093464A2 (en)

Priority Applications (1)

Application Number Priority Date Filing Date Title
AU2010214066A AU2010214066B8 (en) 2009-02-11 2010-02-11 Management system, and associated methods and apparatus, for providing improved visibility, quality control and capability for underground facility locate and/or making operations

Applications Claiming Priority (4)

Application Number Priority Date Filing Date Title
US15182609P 2009-02-11 2009-02-11
US61/151,826 2009-02-11
CA2,691,780 2010-02-10
CA2691780A CA2691780C (en) 2009-02-11 2010-02-10 Management system, and associated methods and apparatus, for providing automatic assesment of a locate operation

Publications (2)

Publication Number Publication Date
WO2010093464A2 WO2010093464A2 (en) 2010-08-19
WO2010093464A3 true WO2010093464A3 (en) 2011-03-03

Family

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PCT/US2010/000406 WO2010093464A2 (en) 2009-02-11 2010-02-11 Management system, and associated methods and apparatus, for providing improved visibility, quality control and audit capability for underground facility locate and/or making operations

Country Status (4)

Country Link
US (6) US8731999B2 (en)
AU (1) AU2010214066B8 (en)
CA (2) CA2691780C (en)
WO (1) WO2010093464A2 (en)

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CA2691780C (en) 2015-09-22
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CA2897462A1 (en) 2010-05-04
US20100318465A1 (en) 2010-12-16
AU2010214066B2 (en) 2013-12-05
US8626571B2 (en) 2014-01-07
US8731999B2 (en) 2014-05-20
AU2010214066A8 (en) 2014-01-09
US20160300167A1 (en) 2016-10-13
US20100324967A1 (en) 2010-12-23
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US20100318401A1 (en) 2010-12-16
US9185176B2 (en) 2015-11-10

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