WO2012082919A3 - Method and device for authentication of service requests - Google Patents

Method and device for authentication of service requests Download PDF

Info

Publication number
WO2012082919A3
WO2012082919A3 PCT/US2011/064946 US2011064946W WO2012082919A3 WO 2012082919 A3 WO2012082919 A3 WO 2012082919A3 US 2011064946 W US2011064946 W US 2011064946W WO 2012082919 A3 WO2012082919 A3 WO 2012082919A3
Authority
WO
WIPO (PCT)
Prior art keywords
data representing
service request
selected message
originator
sender
Prior art date
Application number
PCT/US2011/064946
Other languages
French (fr)
Other versions
WO2012082919A2 (en
Inventor
Matan Barak
Original Assignee
Liveperson, Inc.
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Liveperson, Inc. filed Critical Liveperson, Inc.
Priority to EP15161694.3A priority Critical patent/EP2913784B1/en
Priority to EP20190339.0A priority patent/EP3779811A1/en
Priority to CA2821762A priority patent/CA2821762C/en
Priority to EP20110808447 priority patent/EP2652682B1/en
Priority to AU2011343799A priority patent/AU2011343799B2/en
Publication of WO2012082919A2 publication Critical patent/WO2012082919A2/en
Publication of WO2012082919A3 publication Critical patent/WO2012082919A3/en

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0601—Electronic shopping [e-shopping]
    • G06Q30/0609—Buyer or seller confidence or verification
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L43/00—Arrangements for monitoring or testing data switching networks
    • H04L43/08—Monitoring or testing based on specific metrics, e.g. QoS, energy consumption or environmental parameters
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00—Network architectures or network communication protocols for network security
    • H04L63/10—Network architectures or network communication protocols for network security for controlling access to devices or network resources
    • H04L63/102—Entity profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L63/00—Network architectures or network communication protocols for network security
    • H04L63/12—Applying verification of the received information
    • H04L63/126—Applying verification of the received information the source of the received data
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles

Abstract

Described are computer-based methods and apparatuses, including computer program products, for authenticating user service requests from a social networking site. Data representing a selected message and an originator of the selected message is stored. Data representing a reply to the originator of the selected message is transmitted for posting at the social networking server, the reply including data that causes transmission of a service request to the server when actuated. Data representing the service request and a sender of the service request is received. Data representing a user profile of the sender of the service request is retrieved from the social networking server. One or more attributes of the user profile of the sender are compared against one or more attributes of the stored data representing the originator of the selected message in order to verify the one or more attributes of the user profile.
PCT/US2011/064946 2010-12-14 2011-12-14 Authentication of service requests initiated from a social networking site WO2012082919A2 (en)

Priority Applications (5)

Application Number Priority Date Filing Date Title
EP15161694.3A EP2913784B1 (en) 2010-12-14 2011-12-14 Method and device for authentication of service requests
EP20190339.0A EP3779811A1 (en) 2010-12-14 2011-12-14 Authentication of service requests initiated from a social networking site
CA2821762A CA2821762C (en) 2010-12-14 2011-12-14 Authentication of service requests initiated from a social networking site
EP20110808447 EP2652682B1 (en) 2010-12-14 2011-12-14 Method and device for authentication of service requests
AU2011343799A AU2011343799B2 (en) 2010-12-14 2011-12-14 Method and device for authentication of service requests

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US12/967,782 US8918465B2 (en) 2010-12-14 2010-12-14 Authentication of service requests initiated from a social networking site
US12/967,782 2010-12-14

Publications (2)

Publication Number Publication Date
WO2012082919A2 WO2012082919A2 (en) 2012-06-21
WO2012082919A3 true WO2012082919A3 (en) 2012-08-09

Family

ID=45478504

Family Applications (1)

Application Number Title Priority Date Filing Date
PCT/US2011/064946 WO2012082919A2 (en) 2010-12-14 2011-12-14 Authentication of service requests initiated from a social networking site

Country Status (5)

Country Link
US (4) US8918465B2 (en)
EP (3) EP2913784B1 (en)
AU (5) AU2011343799B2 (en)
CA (3) CA3188522A1 (en)
WO (1) WO2012082919A2 (en)

Families Citing this family (73)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8868448B2 (en) 2000-10-26 2014-10-21 Liveperson, Inc. Systems and methods to facilitate selling of products and services
US9819561B2 (en) 2000-10-26 2017-11-14 Liveperson, Inc. System and methods for facilitating object assignments
US9432468B2 (en) 2005-09-14 2016-08-30 Liveperson, Inc. System and method for design and dynamic generation of a web page
US8738732B2 (en) 2005-09-14 2014-05-27 Liveperson, Inc. System and method for performing follow up based on user interactions
US8260846B2 (en) 2008-07-25 2012-09-04 Liveperson, Inc. Method and system for providing targeted content to a surfer
US8762313B2 (en) 2008-07-25 2014-06-24 Liveperson, Inc. Method and system for creating a predictive model for targeting web-page to a surfer
US8805844B2 (en) 2008-08-04 2014-08-12 Liveperson, Inc. Expert search
US9892417B2 (en) 2008-10-29 2018-02-13 Liveperson, Inc. System and method for applying tracing tools for network locations
WO2011127049A1 (en) 2010-04-07 2011-10-13 Liveperson, Inc. System and method for dynamically enabling customized web content and applications
US20120191596A1 (en) * 2011-01-26 2012-07-26 Gary Kremen Evaluating, monitoring, and controlling financial risks using stability scoring of information received from social networks and other qualified accounts
US8533110B2 (en) 2010-06-29 2013-09-10 Sociogramics, Inc. Methods and apparatus for verifying employment via online data
US9350598B2 (en) 2010-12-14 2016-05-24 Liveperson, Inc. Authentication of service requests using a communications initiation feature
US8918465B2 (en) 2010-12-14 2014-12-23 Liveperson, Inc. Authentication of service requests initiated from a social networking site
US8560678B2 (en) 2010-12-22 2013-10-15 Facebook, Inc. Providing relevant notifications based on common interests between friends in a social networking system
US9529417B2 (en) 2011-04-28 2016-12-27 Facebook, Inc. Performing selected operations using low power-consuming processors on user devices
US8825842B2 (en) * 2011-04-28 2014-09-02 Facebook, Inc. Managing notifications pushed to user devices
US20140324970A1 (en) * 2011-06-06 2014-10-30 I Am, Inc. Method and system for intelligently networked communities
US20130166457A1 (en) * 2011-12-21 2013-06-27 Benbria Corporation Managed brand feedback system
US8832570B1 (en) * 2011-12-22 2014-09-09 Google Inc. Representing a group identity in a social network
US9339691B2 (en) 2012-01-05 2016-05-17 Icon Health & Fitness, Inc. System and method for controlling an exercise device
US20150020096A1 (en) * 2012-01-06 2015-01-15 Thomson Licensing Method and system for synchronising social messages with a content timeline
US8943002B2 (en) 2012-02-10 2015-01-27 Liveperson, Inc. Analytics driven engagement
US9727837B1 (en) * 2012-03-02 2017-08-08 Carl Henry Campbell, Jr. System utilizing layered software application for facilitating delivery services
US8805941B2 (en) 2012-03-06 2014-08-12 Liveperson, Inc. Occasionally-connected computing interface
US9563336B2 (en) 2012-04-26 2017-02-07 Liveperson, Inc. Dynamic user interface customization
US20130297361A1 (en) * 2012-05-07 2013-11-07 Sap Ag Enterprise Resource Planning System Entity Event Monitoring
US9569413B2 (en) 2012-05-07 2017-02-14 Sap Se Document text processing using edge detection
US9672196B2 (en) 2012-05-15 2017-06-06 Liveperson, Inc. Methods and systems for presenting specialized content using campaign metrics
CN104335191A (en) * 2012-05-30 2015-02-04 索尼公司 Information processing device, information processing method and recording medium
US9380017B2 (en) * 2012-11-08 2016-06-28 Speaktoit, Inc. Human assisted chat information system
CN103810547B (en) * 2012-11-08 2019-03-19 Sap欧洲公司 Integrated Collaborative environment
US20140201292A1 (en) * 2013-01-17 2014-07-17 Icon.me, LLC Digital business card system performing social networking commonality comparisions, professional profile curation and personal brand management
WO2014153158A1 (en) 2013-03-14 2014-09-25 Icon Health & Fitness, Inc. Strength training apparatus with flywheel and related methods
US9401881B2 (en) * 2013-09-26 2016-07-26 International Business Machines Corporation Automatic question generation and answering based on monitored messaging sessions
US20150100381A1 (en) * 2013-10-03 2015-04-09 Douglas Petrie Method and System for Increasing the Percentage of Customers Realized from Smart Phone Advertising
JP6252100B2 (en) * 2013-10-24 2017-12-27 セイコーエプソン株式会社 Print server and printing system
US9380128B2 (en) * 2013-12-20 2016-06-28 Facebook, Inc. Combining user profile information maintained by various social networking systems
EP2887279A1 (en) * 2013-12-20 2015-06-24 Facebook, Inc. Combining user profile information maintained by various social networking systems
EP3623020A1 (en) 2013-12-26 2020-03-18 Icon Health & Fitness, Inc. Magnetic resistance mechanism in a cable machine
US9396236B1 (en) * 2013-12-31 2016-07-19 Google Inc. Ranking users based on contextual factors
US9792293B2 (en) 2014-03-06 2017-10-17 International Business Machines Corporation Managing service access through social context
US10433612B2 (en) 2014-03-10 2019-10-08 Icon Health & Fitness, Inc. Pressure sensor to quantify work
US11386442B2 (en) 2014-03-31 2022-07-12 Liveperson, Inc. Online behavioral predictor
US20150319129A1 (en) * 2014-05-02 2015-11-05 Ronald M. Dismuke Method of Providing a Location-Based Social Media and Networking Application by Executing Computer-Executable Instructions Stored On a Non-Transitory Computer-Readable Medium
CN106470739B (en) 2014-06-09 2019-06-21 爱康保健健身有限公司 It is incorporated to the funicular system of treadmill
WO2015195965A1 (en) 2014-06-20 2015-12-23 Icon Health & Fitness, Inc. Post workout massage device
US9288647B2 (en) * 2014-08-08 2016-03-15 Verizon Patent And Licensing Inc. Method for sending contact note during call establishment
KR101603443B1 (en) * 2014-11-26 2016-03-15 라인 가부시키가이샤 Method, system and recording medium for communication by service interaction, method and system for content exposure in publisher
US10332141B2 (en) 2015-01-07 2019-06-25 Neal Weingarden Consumer rewards for posting tagged messages containing geographic information
US10332085B2 (en) 2015-01-30 2019-06-25 Loturas Llc Communication system and server facilitating message exchange and related methods
US10164932B2 (en) 2015-01-30 2018-12-25 Loturas Incorporated Communication system and server facilitating message exchange and related methods
US10841260B2 (en) 2015-01-30 2020-11-17 Loturas Incorporated Communication system and server facilitating job opportunity message exchange and related methods
CN104702675B (en) * 2015-02-13 2017-06-13 腾讯科技（深圳）有限公司 The response method and device of customer incident
US10391361B2 (en) 2015-02-27 2019-08-27 Icon Health & Fitness, Inc. Simulating real-world terrain on an exercise device
US9912777B2 (en) * 2015-03-10 2018-03-06 Cisco Technology, Inc. System, method, and logic for generating graphical identifiers
US20160284011A1 (en) * 2015-03-25 2016-09-29 Facebook, Inc. Techniques for social messaging authorization and customization
WO2016161432A1 (en) 2015-04-03 2016-10-06 Xsell Technologies Method and apparatus to increase personalization and enhance chat experiences on the internet
US20160335679A1 (en) * 2015-05-15 2016-11-17 T-Mobile, Usa, Inc. Authorization and termination of the binding of social account interactions to a master agnostic identity
WO2016196806A1 (en) 2015-06-02 2016-12-08 Liveperson, Inc. Dynamic communication routing based on consistency weighting and routing rules
CN106878234B (en) * 2015-12-11 2020-11-20 阿里巴巴集团控股有限公司 Authorization method and device, and authorization code generation method and device
US10272317B2 (en) 2016-03-18 2019-04-30 Icon Health & Fitness, Inc. Lighted pace feature in a treadmill
US10625137B2 (en) 2016-03-18 2020-04-21 Icon Health & Fitness, Inc. Coordinated displays in an exercise device
US10493349B2 (en) 2016-03-18 2019-12-03 Icon Health & Fitness, Inc. Display on exercise device
CN109844717B (en) 2016-08-14 2023-05-23 利维帕尔森有限公司 System and method for real-time remote control of mobile applications
US10671705B2 (en) 2016-09-28 2020-06-02 Icon Health & Fitness, Inc. Customizing recipe recommendations
US20180143973A1 (en) * 2016-11-23 2018-05-24 Mh Sub I, Llc Semi-automated form-based chat
US20180300787A1 (en) * 2017-04-18 2018-10-18 Engage, Inc. System and method for synchronous peer-to-peer communication based on relevance
US10809882B1 (en) * 2017-06-30 2020-10-20 Pinterest, Inc. Insertion of object identifiers into a feed of object identifiers
US10586237B2 (en) 2017-09-20 2020-03-10 XSELL Technologies, Inc. Method, apparatus, and computer-readable media for customer interaction semantic annotation and analytics
US10691764B2 (en) * 2017-10-23 2020-06-23 International Business Machines Corporation Search engine optimization techniques
US10956458B2 (en) * 2017-11-27 2021-03-23 International Business Machines Corporation Consolidating text conversations from collaboration channels
US10812460B2 (en) * 2018-01-02 2020-10-20 Bank Of America Corporation Validation system utilizing dynamic authentication
JP2020042485A (en) * 2018-09-10 2020-03-19 グローリー株式会社 Currency information providing system, currency information providing database server, currency information providing method and currency information providing program

Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20090307003A1 (en) * 2008-05-16 2009-12-10 Daniel Benyamin Social advertisement network
WO2010099632A1 (en) * 2009-03-03 2010-09-10 Google Inc. Method and system for providing advertising to users of social network

Family Cites Families (666)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6289319B1 (en) 1984-05-24 2001-09-11 Lawrence B. Lockwood Automatic business and financial transaction processing system
US5208748A (en) 1985-11-18 1993-05-04 Action Technologies, Inc. Method and apparatus for structuring and managing human communications by explicitly defining the types of communications permitted between participants
US4953085A (en) 1987-04-15 1990-08-28 Proprietary Financial Products, Inc. System for the operation of a financial account
US4881261A (en) 1988-06-29 1989-11-14 Rockwell International Corporation Method for predictive pacing of calls in a calling system
JPH03180968A (en) 1989-12-08 1991-08-06 Hitachi Ltd Data base retrieving method and formated document outputting method using the retrieving method
US5262941A (en) 1990-03-30 1993-11-16 Itt Corporation Expert credit recommendation method and system
US5187735A (en) 1990-05-01 1993-02-16 Tele Guia Talking Yellow Pages, Inc. Integrated voice-mail based voice and information processing system
JPH0488453A (en) 1990-07-25 1992-03-23 Nec Corp Decentralized process mode program line evaluation system
US5319542A (en) 1990-09-27 1994-06-07 International Business Machines Corporation System for ordering items using an electronic catalogue
US7051273B1 (en) 1990-11-30 2006-05-23 Microsoft Corporation Customizing forms in an electronic mail system utilizing custom field behaviors and user defined operations
US5206903A (en) 1990-12-26 1993-04-27 At&T Bell Laboratories Automatic call distribution based on matching required skills with agents skills
US5351186A (en) 1991-01-16 1994-09-27 Bullock Communications, Inc. System and method for obtaining information concerning a product or a service
US5235519A (en) 1991-02-27 1993-08-10 Atsushi Miura Card vending machine
WO1992018939A1 (en) 1991-04-19 1992-10-29 Meiji Milk Products Co., Ltd. Sale quantity characteristics classification system and supplementary ordering system
US6850252B1 (en) 1999-10-05 2005-02-01 Steven M. Hoffberg Intelligent electronic appliance system and method
US5375055A (en) 1992-02-03 1994-12-20 Foreign Exchange Transaction Services, Inc. Credit management for electronic brokerage system
DE69326364T2 (en) 1992-02-04 2000-02-24 Ricoh Kk Information processing apparatus and method using an additional convenient information package
US5239462A (en) 1992-02-25 1993-08-24 Creative Solutions Groups, Inc. Method and apparatus for automatically determining the approval status of a potential borrower
US5774882A (en) 1992-03-12 1998-06-30 Keen; Regina D. Credit approval system
US5528490A (en) 1992-04-10 1996-06-18 Charles E. Hill & Associates, Inc. Electronic catalog system and method
US5387783A (en) 1992-04-30 1995-02-07 Postalsoft, Inc. Method and apparatus for inserting and printing barcoded zip codes
EP0569171A1 (en) 1992-05-08 1993-11-10 Moore Business Forms, Inc. Method and apparatus for printing photographs on documents
US6292786B1 (en) 1992-05-19 2001-09-18 Incentech, Inc. Method and system for generating incentives based on substantially real-time product purchase information
US5819226A (en) 1992-09-08 1998-10-06 Hnc Software Inc. Fraud detection using predictive modeling
US5289371A (en) 1992-09-11 1994-02-22 Memorylink, Inc. System and method for routing data and communications
US6196970B1 (en) 1999-03-22 2001-03-06 Stephen J. Brown Research data collection and analysis
US5372507A (en) 1993-02-11 1994-12-13 Goleh; F. Alexander Machine-aided tutorial method
AU674189B2 (en) 1993-02-23 1996-12-12 Moore North America, Inc. A method and system for gathering and analyzing customer and purchasing information
US6052447A (en) 1993-05-28 2000-04-18 Sprint Communications Company L.P. Method and apparatus for aggregating customer information for a telecommunications system
US5794207A (en) 1996-09-04 1998-08-11 Walker Asset Management Limited Partnership Method and apparatus for a cryptographically assisted commercial network system designed to facilitate buyer-driven conditional purchase offers
US5940811A (en) 1993-08-27 1999-08-17 Affinity Technology Group, Inc. Closed loop financial transaction method and apparatus
DE69427642T2 (en) 1993-08-27 2002-05-16 Affinity Technology Inc FINANCIAL TRANSACTION PROCESS AND DEVICE WITH A CLOSED LOOP
US5583763A (en) 1993-09-09 1996-12-10 Mni Interactive Method and apparatus for recommending selections based on preferences in a multi-user system
EP0644510B1 (en) 1993-09-22 1999-08-18 Teknekron Infoswitch Corporation Telecommunications system monitoring
US5530793A (en) 1993-09-24 1996-06-25 Eastman Kodak Company System for custom imprinting a variety of articles with images obtained from a variety of different sources
US5517405A (en) 1993-10-14 1996-05-14 Aetna Life And Casualty Company Expert system for providing interactive assistance in solving problems such as health care management
US5930776A (en) 1993-11-01 1999-07-27 The Golden 1 Credit Union Lender direct credit evaluation and loan processing system
US5611052A (en) 1993-11-01 1997-03-11 The Golden 1 Credit Union Lender direct credit evaluation and loan processing system
US5581702A (en) 1993-12-20 1996-12-03 Intel Corporation Computer conferencing system for selectively linking and unlinking private page with public page by selectively activating linked mode and non-linked mode for each participant
JP3614880B2 (en) 1993-12-30 2005-01-26 オリンパス株式会社 Digital camera
EP0674283A3 (en) 1994-03-24 1996-03-27 At & T Global Inf Solution Ordering and downloading resources from computerized repositories.
US5799151A (en) 1994-04-04 1998-08-25 Hoffer; Steven M. Interactive electronic trade network and user interface
US5636346A (en) 1994-05-09 1997-06-03 The Electronic Address, Inc. Method and system for selectively targeting advertisements and programming
US5704029A (en) 1994-05-23 1997-12-30 Wright Strategies, Inc. System and method for completing an electronic form
US5590038A (en) 1994-06-20 1996-12-31 Pitroda; Satyan G. Universal electronic transaction card including receipt storage and system and methods of conducting electronic transactions
US20060284378A1 (en) 2002-05-20 2006-12-21 Shuffle Master, Inc. Poker game with blind bet and player selectable play wager
US5563805A (en) 1994-08-16 1996-10-08 International Business Machines Corporation Multimedia context-sensitive real-time-help mechanism for use in a data processing system
GB9416673D0 (en) 1994-08-17 1994-10-12 Reuters Ltd Data exchange filtering system
US5765142A (en) 1994-08-18 1998-06-09 Creatacard Method and apparatus for the development and implementation of an interactive customer service system that is dynamically responsive to change in marketing decisions and environments
US5592378A (en) 1994-08-19 1997-01-07 Andersen Consulting Llp Computerized order entry system and method
US5797133A (en) 1994-08-31 1998-08-18 Strategic Solutions Group, Inc Method for automatically determining the approval status of a potential borrower
US6222919B1 (en) 1994-09-12 2001-04-24 Rockwell International Corporation Method and system for routing incoming telephone calls to available agents based on agent skills
US5826241A (en) 1994-09-16 1998-10-20 First Virtual Holdings Incorporated Computerized system for making payments and authenticating transactions over the internet
US5594791A (en) 1994-10-05 1997-01-14 Inventions, Inc. Method and apparatus for providing result-oriented customer service
JP3543395B2 (en) 1994-11-17 2004-07-14 株式会社日立製作所 Service provision and usage
US5758257A (en) 1994-11-29 1998-05-26 Herz; Frederick System and method for scheduling broadcast of and access to video programs and other data using customer profiles
US5850518A (en) 1994-12-12 1998-12-15 Northrup; Charles J. Access-method-independent exchange
US5857079A (en) 1994-12-23 1999-01-05 Lucent Technologies Inc. Smart card for automatic financial records
US5732400A (en) 1995-01-04 1998-03-24 Citibank N.A. System and method for a risk-based purchase of goods
US5668953A (en) 1995-02-22 1997-09-16 Sloo; Marshall Allan Method and apparatus for handling a complaint
US5696907A (en) 1995-02-27 1997-12-09 General Electric Company System and method for performing risk and credit analysis of financial service applications
JPH08235260A (en) 1995-03-01 1996-09-13 Fujitsu Ltd Multi-media communication system
US5727163A (en) 1995-03-30 1998-03-10 Amazon.Com, Inc. Secure method for communicating credit card data when placing an order on a non-secure network
US6463149B1 (en) 1995-04-10 2002-10-08 Edify Corporation Web page synchronization system and method
CA2173304C (en) 1995-04-21 2003-04-29 Anthony J. Dezonno Method and system for establishing voice communications using a computer network
ATE330416T1 (en) 1995-04-24 2006-07-15 Ibm METHOD AND APPARATUS FOR SKILL-BASED ROUTING IN A CALL CENTER
US5774883A (en) 1995-05-25 1998-06-30 Andersen; Lloyd R. Method for selecting a seller's most profitable financing program
US5774869A (en) 1995-06-06 1998-06-30 Interactive Media Works, Llc Method for providing sponsor paid internet access and simultaneous sponsor promotion
US5806043A (en) 1995-06-06 1998-09-08 Interactive Media Works, L.L.C. Method for providing customer on-line support via prepaid internet access
US5866889A (en) 1995-06-07 1999-02-02 Citibank, N.A. Integrated full service consumer banking system and system and method for opening an account
US5664115A (en) 1995-06-07 1997-09-02 Fraser; Richard Interactive computer system to match buyers and sellers of real estate, businesses and other property using the internet
US5819236A (en) 1995-06-12 1998-10-06 Carreker-Antinori, Inc. System and method for providing advance notification of potential presentment returns due to account restrictions
US5678002A (en) 1995-07-18 1997-10-14 Microsoft Corporation System and method for providing automated customer support
US5826244A (en) 1995-08-23 1998-10-20 Xerox Corporation Method and system for providing a document service over a computer network using an automated brokered auction
US5710887A (en) 1995-08-29 1998-01-20 Broadvision Computer system and method for electronic commerce
US5784568A (en) 1995-08-31 1998-07-21 Intel Corporation Multi-party audio chat system which allows individual user utterances to be staged separately to render received utterances in order
US5850517A (en) 1995-08-31 1998-12-15 Oracle Corporation Communication link for client-server having agent which sends plurality of requests independent of client and receives information from the server independent of the server
US5878403A (en) 1995-09-12 1999-03-02 Cmsi Computer implemented automated credit application analysis and decision routing system
US5812769A (en) 1995-09-20 1998-09-22 Infonautics Corporation Method and apparatus for redirecting a user to a new location on the world wide web using relative universal resource locators
US5694163A (en) 1995-09-28 1997-12-02 Intel Corporation Method and apparatus for viewing of on-line information service chat data incorporated in a broadcast television program
US5572643A (en) 1995-10-19 1996-11-05 Judson; David H. Web browser with dynamic display of information objects during linking
US6249795B1 (en) 1995-10-27 2001-06-19 At&T Corp. Personalizing the display of changes to records in an on-line repository
US6067525A (en) 1995-10-30 2000-05-23 Clear With Computers Integrated computerized sales force automation system
US5715402A (en) 1995-11-09 1998-02-03 Spot Metals Online Method and system for matching sellers and buyers of spot metals
US5838682A (en) 1995-11-28 1998-11-17 Bell Atlantic Network Services, Inc. Method and apparatus for establishing communications with a remote node on a switched network based on hypertext dialing information received from a packet network
US6088686A (en) 1995-12-12 2000-07-11 Citibank, N.A. System and method to performing on-line credit reviews and approvals
US5774870A (en) 1995-12-14 1998-06-30 Netcentives, Inc. Fully integrated, on-line interactive frequency and award redemption program
US5761640A (en) 1995-12-18 1998-06-02 Nynex Science & Technology, Inc. Name and address processor
AU1566597A (en) 1995-12-27 1997-08-11 Gary B. Robinson Automated collaborative filtering in world wide web advertising
US5793365A (en) 1996-01-02 1998-08-11 Sun Microsystems, Inc. System and method providing a computer user interface enabling access to distributed workgroup members
US6119101A (en) 1996-01-17 2000-09-12 Personal Agents, Inc. Intelligent agents for electronic commerce
US5745654A (en) 1996-02-13 1998-04-28 Hnc Software, Inc. Fast explanations of scored observations
US5758328A (en) 1996-02-22 1998-05-26 Giovannoli; Joseph Computerized quotation system and method
US5838910A (en) 1996-03-14 1998-11-17 Domenikos; Steven D. Systems and methods for executing application programs from a memory device linked to a server at an internet site
US5815663A (en) 1996-03-15 1998-09-29 The Robert G. Uomini And Louise B. Bidwell Trust Distributed posting system using an indirect reference protocol
US6044360A (en) 1996-04-16 2000-03-28 Picciallo; Michael J. Third party credit card
US6014645A (en) 1996-04-19 2000-01-11 Block Financial Corporation Real-time financial card application system
JP3170451B2 (en) 1996-04-23 2001-05-28 カネボウ株式会社 Diagnostic set for product recommendation
US5761647A (en) 1996-05-24 1998-06-02 Harrah's Operating Company, Inc. National customer recognition system and method
US20030195846A1 (en) 1996-06-05 2003-10-16 David Felger Method of billing a purchase made over a computer network
US5987434A (en) 1996-06-10 1999-11-16 Libman; Richard Marc Apparatus and method for transacting marketing and sales of financial products
US5862330A (en) 1996-07-16 1999-01-19 Lucent Technologies Inc. Technique for obtaining and exchanging information on wolrd wide web
US5760771A (en) 1996-07-17 1998-06-02 At & T Corp System and method for providing structured tours of hypertext files
US6021403A (en) 1996-07-19 2000-02-01 Microsoft Corporation Intelligent user assistance facility
US5956693A (en) 1996-07-19 1999-09-21 Geerlings; Huib Computer system for merchant communication to customers
US5862223A (en) 1996-07-24 1999-01-19 Walker Asset Management Limited Partnership Method and apparatus for a cryptographically-assisted commercial network system designed to facilitate and support expert-based commerce
US5805159A (en) 1996-08-22 1998-09-08 International Business Machines Corporation Mobile client computer interdependent display data fields
US5907677A (en) 1996-08-23 1999-05-25 Ecall Inc. Method for establishing anonymous communication links
US5819291A (en) 1996-08-23 1998-10-06 General Electric Company Matching new customer records to existing customer records in a large business database using hash key
US6016504A (en) 1996-08-28 2000-01-18 Infospace.Com, Inc. Method and system for tracking the purchase of a product and services over the Internet
US6510418B1 (en) 1996-09-04 2003-01-21 Priceline.Com Incorporated Method and apparatus for detecting and deterring the submission of similar offers in a commerce system
US6240396B1 (en) 1996-09-04 2001-05-29 Priceline.Com Incorporated Conditional purchase offer management system for event tickets
US5958014A (en) 1996-09-24 1999-09-28 Intervoice Limited Partnership System and method for establishing a real-time agent pool between computer systems
US5764916A (en) 1996-09-27 1998-06-09 Ichat, Inc. Method and apparatus for real time communication over a computer network
US5963625A (en) 1996-09-30 1999-10-05 At&T Corp Method for providing called service provider control of caller access to pay services
US5966699A (en) 1996-10-11 1999-10-12 Zandi; Richard System and method for conducting loan auction over computer network
KR100230455B1 (en) 1996-10-21 1999-11-15 윤종용 Accounting apparatus and method of management automation system
US5974446A (en) 1996-10-24 1999-10-26 Academy Of Applied Science Internet based distance learning system for communicating between server and clients wherein clients communicate with each other or with teacher using different communication techniques via common user interface
US5948061A (en) 1996-10-29 1999-09-07 Double Click, Inc. Method of delivery, targeting, and measuring advertising over networks
US6603487B1 (en) 1996-10-31 2003-08-05 International Business Machines Corporation System for electronically developing and processing a document
US5796393A (en) 1996-11-08 1998-08-18 Compuserve Incorporated System for intergrating an on-line service community with a foreign service
US5828839A (en) 1996-11-14 1998-10-27 Interactive Broadcaster Services Corp. Computer network chat room based on channel broadcast in real time
US6014644A (en) 1996-11-22 2000-01-11 Pp International, Inc. Centrally coordinated communication systems with multiple broadcast data objects and response tracking
US6202155B1 (en) 1996-11-22 2001-03-13 Ubiq Incorporated Virtual card personalization system
US6134533A (en) 1996-11-25 2000-10-17 Shell; Allyn M. Multi-level marketing computer network server
US5950179A (en) 1996-12-03 1999-09-07 Providian Financial Corporation Method and system for issuing a secured credit card
US5916302A (en) 1996-12-06 1999-06-29 International Business Machines Corporation Multimedia conferencing using parallel networks
US6131095A (en) 1996-12-11 2000-10-10 Hewlett-Packard Company Method of accessing a target entity over a communications network
BR9807467B1 (en) 1997-01-06 2010-11-16 method and system for monitoring the use of television media distribution network.
US6052730A (en) 1997-01-10 2000-04-18 The Board Of Trustees Of The Leland Stanford Junior University Method for monitoring and/or modifying web browsing sessions
US5903641A (en) 1997-01-28 1999-05-11 Lucent Technologies Inc. Automatic dynamic changing of agents' call-handling assignments
US6473787B2 (en) 1997-02-06 2002-10-29 Genesys Telecommunications Laboratories, Inc. System for routing electronic mails
US6044146A (en) 1998-02-17 2000-03-28 Genesys Telecommunications Laboratories, Inc. Method and apparatus for call distribution and override with priority
US5819029A (en) 1997-02-20 1998-10-06 Brittan Communications International Corp. Third party verification system and method
US6597377B1 (en) 1997-02-25 2003-07-22 International Business Machines Corporation Web links objects
US5970478A (en) 1997-03-12 1999-10-19 Walker Asset Management Limited Partnership Method, apparatus, and program for customizing credit accounts
US6134318A (en) 1997-03-19 2000-10-17 At&T Corp System and method for telemarketing through a hypertext network
US5796952A (en) 1997-03-21 1998-08-18 Dot Com Development, Inc. Method and apparatus for tracking client interaction with a network resource and creating client profiles and resource database
US6064987A (en) 1997-03-21 2000-05-16 Walker Digital, Llc Method and apparatus for providing and processing installment plans at a terminal
US5945989A (en) 1997-03-25 1999-08-31 Premiere Communications, Inc. Method and apparatus for adding and altering content on websites
US6892226B1 (en) 1997-03-27 2005-05-10 Intel Corporation System for delivery of dynamic content to a client device
US6028601A (en) 1997-04-01 2000-02-22 Apple Computer, Inc. FAQ link creation between user's questions and answers
US5943478A (en) 1997-04-04 1999-08-24 Flash Communications, Inc. System for immediate popup messaging across the internet
US5832465A (en) 1997-04-07 1998-11-03 General Electric Company Method for building a self-learning evidential reasoning system
US6853984B1 (en) 1997-04-08 2005-02-08 Propay U.S.A., Inc. Method and apparatus for credit card processing via facsimile
US5895454A (en) 1997-04-17 1999-04-20 Harrington; Juliette Integrated interface for vendor/product oriented internet websites
JP3634556B2 (en) 1997-05-12 2005-03-30 キヤノン株式会社 Image processing method and system
US20010013009A1 (en) 1997-05-20 2001-08-09 Daniel R. Greening System and method for computer-based marketing
US6119103A (en) 1997-05-27 2000-09-12 Visa International Service Association Financial risk prediction systems and methods therefor
US6085195A (en) 1998-06-02 2000-07-04 Xstasis, Llc Internet photo booth
US20010011262A1 (en) 1997-06-03 2001-08-02 Timothy Hoyt Photo kiosk for transmitting a photographic image
US5991740A (en) 1997-06-10 1999-11-23 Messer; Stephen Dale Data processing system for integrated tracking and management of commerce related activities on a public access network
US5949044A (en) 1997-06-13 1999-09-07 Walker Asset Management Limited Partnership Method and apparatus for funds and credit line transfers
US7039599B2 (en) 1997-06-16 2006-05-02 Doubleclick Inc. Method and apparatus for automatic placement of advertising
US6029141A (en) 1997-06-27 2000-02-22 Amazon.Com, Inc. Internet-based customer referral system
US20010054064A1 (en) 1997-07-02 2001-12-20 Pallipuram V. Kannan Method system and computer program product for providing customer service over the world-wide web
US6018774A (en) 1997-07-03 2000-01-25 Yobaby Productions, Llc Method and system for creating messages including image information
US6014647A (en) 1997-07-08 2000-01-11 Nizzari; Marcia M. Customer interaction tracking
CN1269894A (en) 1997-08-13 2000-10-11 城市集团发展中心有限公司 Personal banking machine
US7376603B1 (en) 1997-08-19 2008-05-20 Fair Isaac Corporation Method and system for evaluating customers of a financial institution using customer relationship value tags
US5940812A (en) 1997-08-19 1999-08-17 Loanmarket Resources, L.L.C. Apparatus and method for automatically matching a best available loan to a potential borrower via global telecommunications network
US6112190A (en) 1997-08-19 2000-08-29 Citibank, N.A. Method and system for commercial credit analysis
US6026370A (en) 1997-08-28 2000-02-15 Catalina Marketing International, Inc. Method and apparatus for generating purchase incentive mailing based on prior purchase history
US20010056405A1 (en) 1997-09-11 2001-12-27 Muyres Matthew R. Behavior tracking and user profiling system
US5995947A (en) 1997-09-12 1999-11-30 Imx Mortgage Exchange Interactive mortgage and loan information and real-time trading system
US6272506B1 (en) 1997-09-12 2001-08-07 Doxis, Llc Computerized verification form processing system and method
US5960411A (en) 1997-09-12 1999-09-28 Amazon.Com, Inc. Method and system for placing a purchase order via a communications network
US6000832A (en) 1997-09-24 1999-12-14 Microsoft Corporation Electronic online commerce card with customer generated transaction proxy number for online transactions
DE69730057T2 (en) 1997-09-29 2005-08-04 Webplus Ltd., Road Town A MULTI-ELEMENT TRUST INTERPRETATION SYSTEM AND METHOD THEREFOR
JP4077909B2 (en) 1997-10-03 2008-04-23 富士通株式会社 Form processing device
WO1999018514A1 (en) 1997-10-06 1999-04-15 Contact Dynamics, Inc. System enabling a salesperson to chat with a customer browsing the salesperson's web site
US5970475A (en) 1997-10-10 1999-10-19 Intelisys Electronic Commerce, Llc Electronic procurement system and method for trading partners
US6009410A (en) 1997-10-16 1999-12-28 At&T Corporation Method and system for presenting customized advertising to a user on the world wide web
US6055510A (en) 1997-10-24 2000-04-25 At&T Corp. Method for performing targeted marketing over a large computer network
US6925441B1 (en) 1997-10-27 2005-08-02 Marketswitch Corp. System and method of targeted marketing
US6131087A (en) 1997-11-05 2000-10-10 The Planning Solutions Group, Inc. Method for automatically identifying, matching, and near-matching buyers and sellers in electronic market transactions
US6134532A (en) 1997-11-14 2000-10-17 Aptex Software, Inc. System and method for optimal adaptive matching of users to most relevant entity and information in real-time
US6076100A (en) 1997-11-17 2000-06-13 Microsoft Corporation Server-side chat monitor
US6493447B1 (en) 1997-11-21 2002-12-10 Mci Communications Corporation Contact server for call center for syncronizing simultaneous telephone calls and TCP/IP communications
US6085126A (en) 1997-11-21 2000-07-04 St. Paul Stamp Works, Inc. System and method for preparing custom designs for multiple types of imprintable media
US6084585A (en) 1998-07-29 2000-07-04 International Business Machines Corp. System for directly accessing fields on electronic forms
US6058428A (en) 1997-12-05 2000-05-02 Pictra, Inc. Method and apparatus for transferring digital images on a network
US6195426B1 (en) 1997-12-11 2001-02-27 At&T Corp. Service providing customized information to queuing customers
US6049784A (en) 1997-12-16 2000-04-11 Capital One Financial Corporation Method for creating and managing a lease agreement
US6804659B1 (en) 2000-01-14 2004-10-12 Ricoh Company Ltd. Content based web advertising
US6202053B1 (en) 1998-01-23 2001-03-13 First Usa Bank, Na Method and apparatus for generating segmentation scorecards for evaluating credit risk of bank card applicants
CA2228331C (en) 1998-01-30 2002-01-15 Ibm Canada Limited-Ibm Canada Limitee A token-based deadline enforcement system for electronic document submission
GB9801978D0 (en) 1998-01-30 1998-03-25 Orbital Technologies Limited Information systems
US5943416A (en) 1998-02-17 1999-08-24 Genesys Telecommunications Laboratories, Inc. Automated survey control routine in a call center environment
US6449358B1 (en) 1998-02-17 2002-09-10 Genesys Telecommunications Laboratories, Inc. Method for predicting and managing call load by determining the optimum frequency of outbound call generation during an out-bound calling campaign from a call center
JPH11232330A (en) 1998-02-18 1999-08-27 Hitachi Ltd Marketing system
US6144991A (en) 1998-02-19 2000-11-07 Telcordia Technologies, Inc. System and method for managing interactions between users in a browser-based telecommunications network
US6381640B1 (en) 1998-09-11 2002-04-30 Genesys Telecommunications Laboratories, Inc. Method and apparatus for automated personalization and presentation of workload assignments to agents within a multimedia communication center
US6346952B1 (en) 1999-12-01 2002-02-12 Genesys Telecommunications Laboratories, Inc. Method and apparatus for summarizing previous threads in a communication-center chat session
US6138139A (en) 1998-10-29 2000-10-24 Genesys Telecommunications Laboraties, Inc. Method and apparatus for supporting diverse interaction paths within a multimedia communication center
US6535492B2 (en) 1999-12-01 2003-03-18 Genesys Telecommunications Laboratories, Inc. Method and apparatus for assigning agent-led chat sessions hosted by a communication center to available agents based on message load and agent skill-set
US6170011B1 (en) 1998-09-11 2001-01-02 Genesys Telecommunications Laboratories, Inc. Method and apparatus for determining and initiating interaction directionality within a multimedia communication center
US6167395A (en) 1998-09-11 2000-12-26 Genesys Telecommunications Laboratories, Inc Method and apparatus for creating specialized multimedia threads in a multimedia communication center
GB9803819D0 (en) 1998-02-24 1998-04-22 Philips Electronics Nv Context sensitive web communications
US20020059095A1 (en) 1998-02-26 2002-05-16 Cook Rachael Linette System and method for generating, capturing, and managing customer lead information over a computer network
US6199079B1 (en) 1998-03-09 2001-03-06 Junglee Corporation Method and system for automatically filling forms in an integrated network based transaction environment
US6618746B2 (en) 1998-03-30 2003-09-09 Markettools, Inc. Survey communication across a network
US6230121B1 (en) 1998-03-30 2001-05-08 International Business Machines Corporation Measurement and validation of interaction and communication
US6192380B1 (en) 1998-03-31 2001-02-20 Intel Corporation Automatic web based form fill-in
US6078892A (en) 1998-04-09 2000-06-20 International Business Machines Corporation Method for customer lead selection and optimization
US6173053B1 (en) 1998-04-09 2001-01-09 Avaya Technology Corp. Optimizing call-center performance by using predictive data to distribute calls among agents
US6134530A (en) 1998-04-17 2000-10-17 Andersen Consulting Llp Rule based routing system and method for a virtual sales and service center
US6192319B1 (en) 1998-04-24 2001-02-20 Cfi Group Statistical impact analysis computer system
US6385594B1 (en) 1998-05-08 2002-05-07 Lendingtree, Inc. Method and computer network for co-ordinating a loan over the internet
US6061658A (en) 1998-05-14 2000-05-09 International Business Machines Corporation Prospective customer selection using customer and market reference data
US6185543B1 (en) 1998-05-15 2001-02-06 Marketswitch Corp. Method and apparatus for determining loan prepayment scores
US6182050B1 (en) 1998-05-28 2001-01-30 Acceleration Software International Corporation Advertisements distributed on-line using target criteria screening with method for maintaining end user privacy
US6311169B2 (en) 1998-06-11 2001-10-30 Consumer Credit Associates, Inc. On-line consumer credit data reporting system
US6505176B2 (en) 1998-06-12 2003-01-07 First American Credit Management Solutions, Inc. Workflow management system for an automated credit application system
US6615189B1 (en) 1998-06-22 2003-09-02 Bank One, Delaware, National Association Debit purchasing of stored value card for use by and/or delivery to others
US6029890A (en) 1998-06-22 2000-02-29 Austin; Frank User-Specified credit card system
US6349290B1 (en) 1998-06-30 2002-02-19 Citibank, N.A. Automated system and method for customized and personalized presentation of products and services of a financial institution
US6070149A (en) 1998-07-02 2000-05-30 Activepoint Ltd. Virtual sales personnel
US6327574B1 (en) 1998-07-07 2001-12-04 Encirq Corporation Hierarchical models of consumer attributes for targeting content in a privacy-preserving manner
WO2000008802A2 (en) 1998-08-03 2000-02-17 Doubleclick Inc. Network for distribution of re-targeted advertising
US7194436B2 (en) 1998-08-10 2007-03-20 Ford Motor Company Method and system for internet based financial auto credit application
US6438526B1 (en) 1998-09-09 2002-08-20 Frederick T. Dykes System and method for transmitting and processing loan data
US6694482B1 (en) 1998-09-11 2004-02-17 Sbc Technology Resources, Inc. System and methods for an architectural framework for design of an adaptive, personalized, interactive content delivery system
US6317722B1 (en) 1998-09-18 2001-11-13 Amazon.Com, Inc. Use of electronic shopping carts to generate personal recommendations
US6338066B1 (en) 1998-09-25 2002-01-08 International Business Machines Corporation Surfaid predictor: web-based system for predicting surfer behavior
US6920434B1 (en) 1998-09-28 2005-07-19 Genesis Three Corporation Computerized system and method for establishing a loan participation network
US6236975B1 (en) 1998-09-29 2001-05-22 Ignite Sales, Inc. System and method for profiling customers for targeted marketing
US6449646B1 (en) 1998-10-13 2002-09-10 Aspect Communications Corporation Method and apparatus for allocating mixed transaction type messages to resources via an integrated queuing mechanism
US6285983B1 (en) 1998-10-21 2001-09-04 Lend Lease Corporation Ltd. Marketing systems and methods that preserve consumer privacy
US6189003B1 (en) 1998-10-23 2001-02-13 Wynwyn.Com Inc. Online business directory with predefined search template for facilitating the matching of buyers to qualified sellers
US7742966B2 (en) 1998-10-24 2010-06-22 Marketcore.Com, Inc. Efficient market for financial products
US6064731A (en) * 1998-10-29 2000-05-16 Lucent Technologies Inc. Arrangement for improving retention of call center's customers
US6324524B1 (en) 1998-11-03 2001-11-27 Nextcard, Inc. Method and apparatus for an account level offer of credit and real time balance transfer
US6567791B2 (en) 1998-11-03 2003-05-20 Nextcard, Inc. Method and apparatus for a verifiable on line rejection of an application for credit
US6405181B2 (en) 1998-11-03 2002-06-11 Nextcard, Inc. Method and apparatus for real time on line credit approval
US8010422B1 (en) 1998-11-03 2011-08-30 Nextcard, Llc On-line balance transfers
US20050004864A1 (en) 2000-06-15 2005-01-06 Nextcard Inc. Implementing a counter offer for an on line credit card application
US6795812B1 (en) 1998-11-03 2004-09-21 Nextcard, Inc. Implementing a counter offer for an on line credit card application
EP1224598A4 (en) 1998-11-09 2002-10-23 E Fin Llc Computer-driven information management system for selectively matching credit applicants with money lenders through a global communications network
US6766302B2 (en) 1998-11-09 2004-07-20 Joseph Bach Method and apparatus for advertisement
US6134548A (en) 1998-11-19 2000-10-17 Ac Properties B.V. System, method and article of manufacture for advanced mobile bargain shopping
US6141653A (en) 1998-11-16 2000-10-31 Tradeaccess Inc System for interative, multivariate negotiations over a network
JP4218099B2 (en) 1998-12-03 2009-02-04 ソニー株式会社 Database, customer information search method, and customer information search device
US6298348B1 (en) 1998-12-03 2001-10-02 Expanse Networks, Inc. Consumer profiling system
US6266774B1 (en) 1998-12-08 2001-07-24 Mcafee.Com Corporation Method and system for securing, managing or optimizing a personal computer
US6665395B1 (en) 1998-12-11 2003-12-16 Avaya Technology Corp. Automatic call distribution system using computer network-based communication
US6055573A (en) 1998-12-30 2000-04-25 Supermarkets Online, Inc. Communicating with a computer based on an updated purchase behavior classification of a particular consumer
US6851115B1 (en) 1999-01-05 2005-02-01 Sri International Software-based architecture for communication and cooperation among distributed electronic agents
US6466970B1 (en) 1999-01-27 2002-10-15 International Business Machines Corporation System and method for collecting and analyzing information about content requested in a network (World Wide Web) environment
US6925442B1 (en) 1999-01-29 2005-08-02 Elijahu Shapira Method and apparatus for evaluating vistors to a web server
JP2000242392A (en) 1999-02-12 2000-09-08 Dbm Korea:Kk Computer system for dynamic information display and method thereof
US6334110B1 (en) 1999-03-10 2001-12-25 Ncr Corporation System and method for analyzing customer transactions and interactions
US6223165B1 (en) 1999-03-22 2001-04-24 Keen.Com, Incorporated Method and apparatus to connect consumer to expert
US6741995B1 (en) 1999-03-23 2004-05-25 Metaedge Corporation Method for dynamically creating a profile
US6519628B1 (en) 1999-03-24 2003-02-11 Live Person, Inc. Method and system for customer service using a packet switched network
US6907566B1 (en) 1999-04-02 2005-06-14 Overture Services, Inc. Method and system for optimum placement of advertisements on a webpage
US6836768B1 (en) 1999-04-27 2004-12-28 Surfnotes Method and apparatus for improved information representation
US6430539B1 (en) 1999-05-06 2002-08-06 Hnc Software Predictive modeling of consumer financial behavior
US6571234B1 (en) 1999-05-11 2003-05-27 Prophet Financial Systems, Inc. System and method for managing online message board
US6721713B1 (en) 1999-05-27 2004-04-13 Andersen Consulting Llp Business alliance identification in a web architecture framework
US7523191B1 (en) 2000-06-02 2009-04-21 Yahoo! Inc. System and method for monitoring user interaction with web pages
US6393479B1 (en) 1999-06-04 2002-05-21 Webside Story, Inc. Internet website traffic flow analysis
US7350139B1 (en) 2000-06-16 2008-03-25 American Express Travel Related Services Company, Inc. System and method for utilizing a drag and drop technique to complete electronic forms
US20020026351A1 (en) 1999-06-30 2002-02-28 Thomas E. Coleman Method and system for delivery of targeted commercial messages
US7628730B1 (en) 1999-07-08 2009-12-08 Icon Ip, Inc. Methods and systems for controlling an exercise apparatus using a USB compatible portable remote device
US7536002B1 (en) * 1999-07-09 2009-05-19 Jpmorgan Chase Bank, National Association System and method of intelligent call routing for cross sell offer selection based on optimization parameters or account-level data
US6510427B1 (en) 1999-07-19 2003-01-21 Ameritech Corporation Customer feedback acquisition and processing system
US6965868B1 (en) 1999-08-03 2005-11-15 Michael David Bednarek System and method for promoting commerce, including sales agent assisted commerce, in a networked economy
US7945468B1 (en) 1999-08-20 2011-05-17 Frontline Technologies, Inc. Notification of employees via pass code accessed web pages
US6356909B1 (en) 1999-08-23 2002-03-12 Proposal Technologies Network, Inc. Web based system for managing request for proposal and responses
US6771766B1 (en) 1999-08-31 2004-08-03 Verizon Services Corp. Methods and apparatus for providing live agent assistance
US6892347B1 (en) 1999-09-16 2005-05-10 Customersat.Com, Inc. Techniques for monitoring user activities at a web site and for initiating an action when the user exits from the web site
US6839680B1 (en) 1999-09-30 2005-01-04 Fujitsu Limited Internet profiling
US20020010608A1 (en) 1999-10-08 2002-01-24 Scott Faber System for provding services in real-time overthe internet
US7346604B1 (en) 1999-10-15 2008-03-18 Hewlett-Packard Development Company, L.P. Method for ranking hypertext search results by analysis of hyperlinks from expert documents and keyword scope
US6993557B1 (en) 1999-10-25 2006-01-31 Broadon Communications Corp. Creation of customized web pages for use in a system of dynamic trading of knowledge, goods and services
GB9925289D0 (en) 1999-10-27 1999-12-29 Ibm Method and means for adjusting the timing of user-activity-dependent changes of operational state of an apparatus
US7630986B1 (en) 1999-10-27 2009-12-08 Pinpoint, Incorporated Secure data interchange
US6850896B1 (en) 1999-10-28 2005-02-01 Market-Touch Corporation Method and system for managing and providing sales data using world wide web
WO2001035272A2 (en) 1999-11-05 2001-05-17 Knowitall, Inc. Apparatus and method for selective routing of users to experts over a network of computers
US6954783B1 (en) 1999-11-12 2005-10-11 Bmc Software, Inc. System and method of mediating a web page
US20010032244A1 (en) 1999-11-15 2001-10-18 Neustel Michael S. Internet based help system
GB9927371D0 (en) 1999-11-20 2000-01-19 Ncr Int Inc Processing database entries to provide predictions of future data values
US6606744B1 (en) 1999-11-22 2003-08-12 Accenture, Llp Providing collaborative installation management in a network-based supply chain environment
US6671818B1 (en) 1999-11-22 2003-12-30 Accenture Llp Problem isolation through translating and filtering events into a standard object format in a network based supply chain
US20020082877A1 (en) 1999-12-03 2002-06-27 Schiff Martin R. Systems and methods of matching customer preferences with available options
US20030036949A1 (en) 1999-12-10 2003-02-20 Karim Kaddeche Method and system for targeting internet advertisements and messages by geographic location
US20010032140A1 (en) 1999-12-14 2001-10-18 Hoffman Roger P. Virtual sales agent
US20020029188A1 (en) 1999-12-20 2002-03-07 Schmid Stephen J. Method and apparatus to facilitate competitive financing activities among myriad lenders on behalf of one borrower
US6760429B1 (en) 1999-12-23 2004-07-06 Nortel Networks Limited Web based agent backed system that provides streaming multimedia support
US6622131B1 (en) 1999-12-23 2003-09-16 Rategenius, Inc. Method and system for auctioning loans through a computing system
US7003476B1 (en) 1999-12-29 2006-02-21 General Electric Capital Corporation Methods and systems for defining targeted marketing campaigns using embedded models and historical data
US20010054041A1 (en) 1999-12-29 2001-12-20 Lan Chang System and method for registering or searching in multiple relationship-searching hosts
US6965865B2 (en) 1999-12-30 2005-11-15 Bank One Delaware N.A. System and method for integrated customer management
US20070150330A1 (en) * 1999-12-30 2007-06-28 Mcgoveran David O Rules-based method and system for managing emergent and dynamic processes
WO2001054388A1 (en) 2000-01-07 2001-07-26 Ineto, Inc. Customer communication service system
US6571236B1 (en) 2000-01-10 2003-05-27 General Electric Company Method and apparatus for problem diagnosis and solution
US20020004735A1 (en) 2000-01-18 2002-01-10 William Gross System and method for ranking items
US20010034689A1 (en) 2000-01-21 2001-10-25 Heilman Theodore A. Method and system of negotiating a transaction over a network
US20010027436A1 (en) 2000-02-09 2001-10-04 Tenembaum Samuel Sergio On-line market environment (OLME)
US6691159B1 (en) 2000-02-24 2004-02-10 General Electric Company Web-based method and system for providing assistance to computer users
US6889250B2 (en) 2000-03-01 2005-05-03 Amazon.Com, Inc. Method and system for information exchange between users of different web pages
US8280773B2 (en) 2000-03-13 2012-10-02 Intellions, Inc. Method and apparatus for internet customer retention
GB2377301B (en) 2000-03-22 2004-12-15 America To Go Llc Methods and apparatus for on-line ordering
EP1428142A2 (en) 2000-03-22 2004-06-16 Sidestep, Inc. Method and apparatus for dynamic information connection engine
JP2001265906A (en) 2000-03-23 2001-09-28 Nec Corp On-line real time monitoring system and on-line real time monitor business method
US20020023051A1 (en) 2000-03-31 2002-02-21 Kunzle Adrian E. System and method for recommending financial products to a customer based on customer needs and preferences
US6549919B2 (en) 2000-04-03 2003-04-15 Lucent Technologies Inc. Method and apparatus for updating records in a database system based on an improved model of time-dependent behavior
US20010044751A1 (en) 2000-04-03 2001-11-22 Pugliese Anthony V. System and method for displaying and selling goods and services
US6865593B1 (en) 2000-04-12 2005-03-08 Webcollege, Inc. Dynamic integration of web sites
GB2361335B (en) * 2000-04-14 2003-05-07 Friendspace Inc Communications arrangement
AUPQ694700A0 (en) 2000-04-17 2000-05-11 Facilitate Systems Pty Ltd Method of advertising on the internet
US6981028B1 (en) 2000-04-28 2005-12-27 Obongo, Inc. Method and system of implementing recorded data for automating internet interactions
US20030233425A1 (en) 2000-05-04 2003-12-18 Lyons Barry C. Method and system for personal portal screen
AU6500401A (en) 2000-05-26 2001-12-11 Abova Method and system for internet sampling
US7076443B1 (en) 2000-05-31 2006-07-11 International Business Machines Corporation System and technique for automatically associating related advertisements to individual search results items of a search result set
US20080021816A1 (en) 2000-06-15 2008-01-24 Nextcard, Llc Integrating Live Chat Into an Online Credit Card Application
US6883168B1 (en) 2000-06-21 2005-04-19 Microsoft Corporation Methods, systems, architectures and data structures for delivering software via a network
WO2001099405A2 (en) 2000-06-22 2001-12-27 Advisorteam.Com, Inc. Method and system for determining personal characteristics of an individual or group
US7080321B2 (en) 2000-06-23 2006-07-18 Aspect Software, Inc. Dynamic help option for internet customers
US6829585B1 (en) 2000-07-06 2004-12-07 General Electric Company Web-based method and system for indicating expert availability
US6662215B1 (en) 2000-07-10 2003-12-09 I Novation Inc. System and method for content optimization
US6826594B1 (en) 2000-07-15 2004-11-30 Commission Junction Method and system for remote content management of a designated portion of a web page
DE50108328D1 (en) 2000-07-18 2006-01-12 Bosch Gmbh Robert Method and device for controlling a combustion engine
AU2001277947A1 (en) 2000-07-21 2002-02-05 Surromed, Inc. Computerized clinical questionnaire with dynamically presented questions
US7013329B1 (en) 2000-08-04 2006-03-14 Oracle International Corporation Techniques for programming event-driven transactions in mobile applications
US7337127B1 (en) 2000-08-24 2008-02-26 Facecake Marketing Technologies, Inc. Targeted marketing system and method
US20020161651A1 (en) 2000-08-29 2002-10-31 Procter & Gamble System and methods for tracking consumers in a store environment
US7155508B2 (en) 2000-09-01 2006-12-26 Yodlee.Com, Inc. Target information generation and ad server
US7266510B1 (en) 2000-09-01 2007-09-04 International Business Machines Corporation Method for graphically representing clickstream data of a shopping session on a network with a parallel coordinate system
US6622138B1 (en) 2000-09-06 2003-09-16 Oracle International Corporation Method and apparatus for optimizing computation of OLAP ranking functions
US6950983B1 (en) 2000-09-07 2005-09-27 International Business Machines Corporation System and method for populating HTML forms using relational database agents
US20020038388A1 (en) 2000-09-13 2002-03-28 Netter Zvi Itzhak System and method for capture and playback of user interaction with web browser content
US20020038230A1 (en) 2000-09-25 2002-03-28 Li-Wen Chen User interface and method for analyzing customer behavior based upon event attributes
US7181492B2 (en) 2000-10-17 2007-02-20 Concerto Software, Inc. Transfer of an internet chat session between servers
GB2368226B (en) 2000-10-17 2004-08-25 Hewlett Packard Co Helper entity for comuunication session
WO2002033628A2 (en) 2000-10-18 2002-04-25 Johnson & Johnson Consumer Companies, Inc. Intelligent performance-based product recommendation system
US6904408B1 (en) 2000-10-19 2005-06-07 Mccarthy John Bionet method, system and personalized web content manager responsive to browser viewers' psychological preferences, behavioral responses and physiological stress indicators
GB0025911D0 (en) 2000-10-23 2000-12-06 Amacis Ltd Classified on-line chat
US20060015390A1 (en) 2000-10-26 2006-01-19 Vikas Rijsinghani System and method for identifying and approaching browsers most likely to transact business based upon real-time data mining
US9819561B2 (en) 2000-10-26 2017-11-14 Liveperson, Inc. System and methods for facilitating object assignments
US8868448B2 (en) 2000-10-26 2014-10-21 Liveperson, Inc. Systems and methods to facilitate selling of products and services
US20040015580A1 (en) 2000-11-02 2004-01-22 Victor Lu System and method for generating and reporting cookie values at a client node
US7287000B2 (en) 2000-11-15 2007-10-23 Jda Software Group, Inc. Configurable pricing optimization system
US7925967B2 (en) 2000-11-21 2011-04-12 Aol Inc. Metadata quality improvement
US20020111847A1 (en) 2000-12-08 2002-08-15 Word Of Net, Inc. System and method for calculating a marketing appearance frequency measurement
US20020083095A1 (en) 2000-12-13 2002-06-27 Wu Jackie Zhanhong System and methods for integration of a Web site with a repository server
US7242760B2 (en) 2000-12-29 2007-07-10 Intel Corporation Automatic detecting when an agent is available
US6792102B2 (en) 2000-12-29 2004-09-14 Intel Corporation Matching routed call to agent workstation
US20030028415A1 (en) 2001-01-19 2003-02-06 Pavilion Technologies, Inc. E-commerce system using modeling of inducements to customers
US20020107728A1 (en) 2001-02-06 2002-08-08 Catalina Marketing International, Inc. Targeted communications based on promotional response
US20020111850A1 (en) 2001-02-12 2002-08-15 Chevron Oronite Company Llc System and method for new product clearance and development
US7464045B2 (en) 2001-02-14 2008-12-09 The Workplace Helpline, Llc Method and apparatus for managing workplace services and products
US20020123926A1 (en) 2001-03-01 2002-09-05 Bushold Thomas R. System and method for implementing a loyalty program incorporating on-line and off-line transactions
US7552080B1 (en) 2001-03-09 2009-06-23 Nextcard, Llc Customized credit offer strategy based on terms specified by an applicant
US7454714B2 (en) 2001-03-30 2008-11-18 Aol Llc, A Delaware Limited Liability Company Visually distinguishing menu items
US7614014B2 (en) 2001-04-05 2009-11-03 Daniel Keele Burgin System and method for automated end-user support
US7499948B2 (en) 2001-04-16 2009-03-03 Bea Systems, Inc. System and method for web-based personalization and ecommerce management
US20020167539A1 (en) 2001-04-27 2002-11-14 International Business Machines Corporation Portal server enabling joint exploration of the internet with an expert
WO2002097705A1 (en) 2001-04-30 2002-12-05 Emerson Electric Co. Network based system design of custom products with live agent support
US20030004781A1 (en) 2001-06-18 2003-01-02 Mallon Kenneth P. Method and system for predicting aggregate behavior using on-line interest data
GB0116516D0 (en) 2001-07-06 2001-08-29 Pace Micro Tech Plc Television system
US20030014304A1 (en) 2001-07-10 2003-01-16 Avenue A, Inc. Method of analyzing internet advertising effects
CN1395383A (en) 2001-07-10 2003-02-05 颜森辉 Intelligent all-bearing expert management system
US7953219B2 (en) 2001-07-19 2011-05-31 Nice Systems, Ltd. Method apparatus and system for capturing and analyzing interaction based content
US7188085B2 (en) 2001-07-20 2007-03-06 International Business Machines Corporation Method and system for delivering encrypted content with associated geographical-based advertisements
US20030023754A1 (en) 2001-07-27 2003-01-30 Matthias Eichstadt Method and system for adding real-time, interactive functionality to a web-page
US7526439B2 (en) 2001-08-06 2009-04-28 Proficient Systems, Incorporated Systems and methods to facilitate selling of products and services
US20030061091A1 (en) 2001-09-25 2003-03-27 Amaratunga Mohan Mark Systems and methods for making prediction on energy consumption of energy-consuming systems or sites
US20030080995A1 (en) 2001-10-12 2003-05-01 United Virtualities, Inc. Contextually adaptive web browser
KR20030032676A (en) 2001-10-19 2003-04-26 인터내셔널 비지네스 머신즈 코포레이션 Advertising Method and System for displaying a banner window in the specific area of a web browser and/or Windows Explorer
US6865267B2 (en) 2001-11-27 2005-03-08 Rockwell Electronic Commerce Corp. Method and system for routing transactions in an automatic call distribution system based on non-voice dialog agent skill set
US20040034567A1 (en) 2001-11-28 2004-02-19 Gravett Antony Hugh On-line transactions and system therefore
US7124353B2 (en) 2002-01-14 2006-10-17 International Business Machines Corporation System and method for calculating a user affinity
US20030140037A1 (en) 2002-01-23 2003-07-24 Kenneth Deh-Lee Dynamic knowledge expert retrieval system
US20030177096A1 (en) 2002-02-14 2003-09-18 Trent, John T. Mapped website system and method
US20030221163A1 (en) 2002-02-22 2003-11-27 Nec Laboratories America, Inc. Using web structure for classifying and describing web pages
US20030167195A1 (en) 2002-03-01 2003-09-04 Fernandes Carlos Nicholas System and method for prioritization of website visitors to provide proactive and selective sales and customer service online
US10296919B2 (en) 2002-03-07 2019-05-21 Comscore, Inc. System and method of a click event data collection platform
US8965998B1 (en) 2002-03-19 2015-02-24 Amazon Technologies, Inc. Adaptive learning methods for selecting web page components for inclusion in web pages
US7346606B2 (en) 2003-06-30 2008-03-18 Google, Inc. Rendering advertisements with documents having one or more topics using user topic interest
US7203909B1 (en) 2002-04-04 2007-04-10 Microsoft Corporation System and methods for constructing personalized context-sensitive portal pages or views by analyzing patterns of users' information access activities
US7743044B1 (en) 2002-05-28 2010-06-22 Hewlett-Packard Development Company, L.P. Distributed information retrieval in peer-to-peer networks
US7370002B2 (en) 2002-06-05 2008-05-06 Microsoft Corporation Modifying advertisement scores based on advertisement response probabilities
US7251648B2 (en) 2002-06-28 2007-07-31 Microsoft Corporation Automatically ranking answers to database queries
JP2004054533A (en) 2002-07-19 2004-02-19 Nippon Telegr & Teleph Corp <Ntt> Guide information providing system, guide information providingand method, guide information providingits program, and recording medium recorded with the program
US20030149581A1 (en) 2002-08-28 2003-08-07 Imran Chaudhri Method and system for providing intelligent network content delivery
JP2004177936A (en) 2002-09-02 2004-06-24 Hiromitsu Takayama Method, system, and server for advertisement downloading, and client terminal
US7085682B1 (en) 2002-09-18 2006-08-01 Doubleclick Inc. System and method for analyzing website activity
US8220018B2 (en) 2002-09-19 2012-07-10 Tvworks, Llc System and method for preferred placement programming of iTV content
US7865498B2 (en) 2002-09-23 2011-01-04 Worldwide Broadcast Network, Inc. Broadcast network platform system
US7716322B2 (en) 2002-09-23 2010-05-11 Alcatel-Lucent Usa Inc. Automatic exploration and testing of dynamic Web sites
US8086559B2 (en) 2002-09-24 2011-12-27 Google, Inc. Serving content-relevant advertisements with client-side device support
US7487248B2 (en) 2002-10-08 2009-02-03 Brian Moran Method and system for transferring a computer session between devices
US7136788B2 (en) 2002-10-15 2006-11-14 The Boeing Company Optimized parametric modeling system and method
US7065532B2 (en) 2002-10-31 2006-06-20 International Business Machines Corporation System and method for evaluating information aggregates by visualizing associated categories
US7123974B1 (en) 2002-11-19 2006-10-17 Rockwell Software Inc. System and methodology providing audit recording and tracking in real time industrial controller environment
US7200614B2 (en) 2002-11-27 2007-04-03 Accenture Global Services Gmbh Dual information system for contact center users
US7296230B2 (en) 2002-11-29 2007-11-13 Nippon Telegraph And Telephone Corporation Linked contents browsing support device, linked contents continuous browsing support device, and method and program therefor, and recording medium therewith
EP1579325A1 (en) 2002-12-21 2005-09-28 Sos Methods for providing technical support over networks
WO2004061740A1 (en) 2002-12-27 2004-07-22 Payscale, Inc. A surveying apparatus and method for compensation reports
US7725562B2 (en) 2002-12-31 2010-05-25 International Business Machines Corporation Method and system for user enrollment of user attribute storage in a federated environment
WO2004104982A1 (en) 2003-05-14 2004-12-02 Collaborative Sciences And Technology, Inc. Persistent portal
US7647344B2 (en) 2003-05-29 2010-01-12 Experian Marketing Solutions, Inc. System, method and software for providing persistent entity identification and linking entity information in an integrated data repository
EP2270622B1 (en) * 2003-06-05 2016-08-24 Intertrust Technologies Corporation Interoperable systems and methods for peer-to-peer service orchestration
US7689432B2 (en) 2003-06-06 2010-03-30 Hayley Logistics Llc System and method for influencing recommender system & advertising based on programmed policies
KR100958924B1 (en) 2003-06-19 2010-05-19 주식회사 케이티 Network information providing system using caller id and method thereof the same
US8155974B2 (en) 2003-06-30 2012-04-10 At&T Intellectual Property I, L.P. Methods and systems for obtaining profile information from individuals using automation
US20050044149A1 (en) 2003-07-21 2005-02-24 Ufollowup, Llc. System and methodology for facilitating the sale of goods and services
US20050033641A1 (en) 2003-08-05 2005-02-10 Vikas Jha System, method and computer program product for presenting directed advertising to a user via a network
US7310612B2 (en) 2003-08-13 2007-12-18 Amazon.Com, Inc. Personalized selection and display of user-supplied content to enhance browsing of electronic catalogs
US8706551B2 (en) 2003-09-04 2014-04-22 Google Inc. Systems and methods for determining user actions
US7379890B2 (en) 2003-10-17 2008-05-27 Makor Issues And Rights Ltd. System and method for profit maximization in retail industry
US20050091254A1 (en) 2003-10-23 2005-04-28 Stabb Charles W. Shell browser preview display
US7506260B2 (en) 2003-10-31 2009-03-17 Yahoo! Inc. Method and system of providing browser functionality through a browser button
US20050096997A1 (en) 2003-10-31 2005-05-05 Vivek Jain Targeting shoppers in an online shopping environment
US20050097089A1 (en) 2003-11-05 2005-05-05 Tom Nielsen Persistent user interface for providing navigational functionality
US7634509B2 (en) 2003-11-07 2009-12-15 Fusionone, Inc. Personal information space management system and method
US20050132205A1 (en) 2003-12-12 2005-06-16 International Business Machines Corporation Apparatus, methods and computer programs for identifying matching resources within a data processing network
US7296026B2 (en) 2003-12-15 2007-11-13 J2 Global Communications Method and apparatus for automatically performing an online content distribution campaign
KR100446640B1 (en) 2003-12-16 2004-09-04 주식회사 아이리스이십일 System for searching knowledge information immedialtely using online network and searching method thereof and method for registration management of the knowledge information
US20050198212A1 (en) 2003-12-16 2005-09-08 Alex Zilberfayn Interactive forms processing system and method
US20050138115A1 (en) 2003-12-23 2005-06-23 Luis Llamas Real time mobile skill set information system
US7243109B2 (en) 2004-01-20 2007-07-10 Xerox Corporation Scheme for creating a ranked subject matter expert index
US20050183003A1 (en) 2004-02-17 2005-08-18 Checkpoint Software Technologies Ltd. Automatic proxy form filing
US8086492B2 (en) 2004-03-23 2011-12-27 Douglas Ashbaugh Frame-based network advertising and exchange therefor
US7689924B1 (en) 2004-03-26 2010-03-30 Google Inc. Link annotation for keyboard navigation
US8380655B2 (en) 2004-04-02 2013-02-19 Xpertuniverse, Inc. Management of expert resources using seeker profiles
US20050234761A1 (en) 2004-04-16 2005-10-20 Pinto Stephen K Predictive model development
US7562058B2 (en) 2004-04-16 2009-07-14 Fortelligent, Inc. Predictive model management using a re-entrant process
US7552365B1 (en) 2004-05-26 2009-06-23 Amazon Technologies, Inc. Web site system with automated processes for detecting failure events and for selecting failure events for which to request user feedback
US8477331B2 (en) 2004-05-27 2013-07-02 Property Publications Pte Ltd. Apparatus and method for creating an electronic version of printed matter
US7403973B2 (en) 2004-05-28 2008-07-22 Oracle International Corporation Managing devices and messages for users during a messaging session
US7313575B2 (en) 2004-06-14 2007-12-25 Hewlett-Packard Development Company, L.P. Data services handler
KR20050010487A (en) 2004-06-28 2005-01-27 오성일 Method for providing a education information online
US8302164B2 (en) 2004-07-22 2012-10-30 Facebook, Inc. Authorization and authentication based on an individual's social network
US20060026237A1 (en) 2004-07-30 2006-02-02 Wang Richard G Method and system for instant message using HTTP URL technology
WO2006011819A1 (en) 2004-07-30 2006-02-02 Eurekster, Inc. Adaptive search engine
US20060041476A1 (en) 2004-08-17 2006-02-23 Zhiliang Zheng System and method for providing an expert platform
AU2005277210A1 (en) 2004-08-19 2006-03-02 Claria, Corporation Method and apparatus for responding to end-user request for information
US7424363B2 (en) 2004-08-20 2008-09-09 Robert Bosch Corporation Method and system for adaptive navigation using a driver's route knowledge
US7865457B2 (en) 2004-08-25 2011-01-04 International Business Machines Corporation Knowledge management system automatically allocating expert resources
US20060059124A1 (en) 2004-09-16 2006-03-16 Sudhir Krishna S Central access to remotely located information
US7730010B2 (en) * 2004-09-20 2010-06-01 Microsoft Corporation Method, system, and apparatus for maintaining user privacy in a knowledge interchange system
US7734503B2 (en) 2004-09-29 2010-06-08 Google, Inc. Managing on-line advertising using metrics such as return on investment and/or profit
US20060106788A1 (en) 2004-10-29 2006-05-18 Microsoft Corporation Computer-implemented system and method for providing authoritative answers to a general information search
US20060122850A1 (en) 2004-12-06 2006-06-08 Ward Mateo D Real-time Professional Services Facilitator system and method
US7467349B1 (en) 2004-12-15 2008-12-16 Amazon Technologies, Inc. Method and system for displaying a hyperlink at multiple levels of prominence based on user interaction
US20070206086A1 (en) 2005-01-14 2007-09-06 Experticity, Inc. On-line expert provision system and method
US7499903B2 (en) 2005-01-24 2009-03-03 Nevin James B Semantic to non-semantic routing for locating a live expert
US20060168509A1 (en) 2005-01-27 2006-07-27 International Business Machines Corporation System and method to map favorite values for specific values during electronic form filling
US8335704B2 (en) * 2005-01-28 2012-12-18 Pegasystems Inc. Methods and apparatus for work management and routing
US20080270417A1 (en) 2005-02-07 2008-10-30 Robert Roker Method and System of Targeting Content
US8538768B2 (en) 2005-02-16 2013-09-17 Ingenio Llc Methods and apparatuses for delivery of advice to mobile/wireless devices
US20080288658A1 (en) 2005-03-22 2008-11-20 Feeva Technology Inc. Systems and methods of network operation and information processing, including use of unique/anonymous identifiers throughout all stages of information processing and delivery
US7532890B2 (en) * 2005-04-01 2009-05-12 Rockliffe Systems Content-based notification and user-transparent pull operation for simulated push transmission of wireless email
US7805382B2 (en) * 2005-04-11 2010-09-28 Mkt10, Inc. Match-based employment system and method
US9572189B2 (en) 2005-04-20 2017-02-14 Contact At Once!, Llc. System and method for analyzing messages and initiating communication sessions
US7877679B2 (en) 2005-05-04 2011-01-25 Amadesa Ltd. System and method for generating a user profile from layers based on prior user response
US20060253319A1 (en) 2005-05-04 2006-11-09 Microsoft Corporation Mechanism for allocating advertisements of varying intervals
US8131861B2 (en) 2005-05-20 2012-03-06 Webtrends, Inc. Method for cross-domain tracking of web site traffic
US20060277477A1 (en) 2005-06-02 2006-12-07 Christenson Mark G K System and method for generating enhanced depiction of electronic files such as web files
US7904520B2 (en) 2005-06-09 2011-03-08 Trueffect, Inc. First party advertisement serving
US10510043B2 (en) 2005-06-13 2019-12-17 Skyword Inc. Computer method and apparatus for targeting advertising
US20060288087A1 (en) 2005-06-17 2006-12-21 Jiehyeong Sun Web-based method and system for providing content-driven service to internet users
US20060293950A1 (en) 2005-06-28 2006-12-28 Microsoft Corporation Automatic ad placement
JP2008545200A (en) 2005-06-28 2008-12-11 チョイスストリーム インコーポレイテッド Method and apparatus for a statistical system for targeting advertisements
US7975019B1 (en) 2005-07-15 2011-07-05 Amazon Technologies, Inc. Dynamic supplementation of rendered web pages with content supplied by a separate source
US7975020B1 (en) 2005-07-15 2011-07-05 Amazon Technologies, Inc. Dynamic updating of rendered web pages with supplemental content
WO2007052285A2 (en) * 2005-07-22 2007-05-10 Yogesh Chunilal Rathod Universal knowledge management and desktop search system
US9558498B2 (en) 2005-07-29 2017-01-31 Excalibur Ip, Llc System and method for advertisement management
US20070027901A1 (en) 2005-08-01 2007-02-01 John Chan Method and System for Developing and Managing A Computer-Based Marketing Campaign
US9105028B2 (en) 2005-08-10 2015-08-11 Compete, Inc. Monitoring clickstream behavior of viewers of online advertisements and search results
US20070073585A1 (en) 2005-08-13 2007-03-29 Adstreams Roi, Inc. Systems, methods, and computer program products for enabling an advertiser to measure user viewing of and response to advertisements
US8311888B2 (en) 2005-09-14 2012-11-13 Jumptap, Inc. Revenue models associated with syndication of a behavioral profile using a monetization platform
US20120173373A1 (en) 2005-09-14 2012-07-05 Adam Soroca System for retrieving mobile communication facility user data from a plurality of providers
US20070100653A1 (en) 2005-11-01 2007-05-03 Jorey Ramer Mobile website analyzer
US9432468B2 (en) 2005-09-14 2016-08-30 Liveperson, Inc. System and method for design and dynamic generation of a web page
US8738732B2 (en) 2005-09-14 2014-05-27 Liveperson, Inc. System and method for performing follow up based on user interactions
US8843481B1 (en) 2005-09-30 2014-09-23 Yongyong Xu System and method of forming action based virtual communities and related search mechanisms
US7895193B2 (en) 2005-09-30 2011-02-22 Microsoft Corporation Arbitration of specialized content using search results
US20070116238A1 (en) 2005-10-11 2007-05-24 Yaniv Jacobi Method and system for on-line trading
US20070116239A1 (en) 2005-10-11 2007-05-24 Yaniv Jacobi Method and system for providing telephone communications between a website visitor and a live agent
US7734632B2 (en) 2005-10-28 2010-06-08 Disney Enterprises, Inc. System and method for targeted ad delivery
US8914301B2 (en) 2005-10-28 2014-12-16 Joyce A. Book Method and apparatus for dynamic ad creation
KR20070052645A (en) 2005-11-17 2007-05-22 삼성전자주식회사 Apparatus and method for managing user interface
US20090063645A1 (en) 2005-11-30 2009-03-05 Qwest Communications Internatinal Inc. System and method for supporting messaging using a set top box
US8732186B2 (en) 2005-12-01 2014-05-20 Peter Warren Computer-implemented method and system for enabling communication between networked users based on common characteristics
US7818340B1 (en) 2005-12-01 2010-10-19 Peter Warren Computer-implemented method and system for enabling network communication using sponsored chat links
US7711607B2 (en) 2005-12-30 2010-05-04 Sap Ag Method and system for deploying a business application
US7930681B2 (en) 2005-12-30 2011-04-19 Sap Ag Service and application management in information technology systems
US8584002B2 (en) 2006-01-09 2013-11-12 Apple Inc. Automatic sub-template selection based on content
US20070185751A1 (en) 2006-01-11 2007-08-09 Dempers Ramon J Drug life cycle management system
US9336333B2 (en) 2006-02-13 2016-05-10 Linkedin Corporation Searching and reference checking within social networks
US20070220092A1 (en) 2006-02-14 2007-09-20 Snapvine, Inc. System, apparatus and method for enabling mobility to virtual communities via personal and group forums
US20090119173A1 (en) 2006-02-28 2009-05-07 Buzzlogic, Inc. System and Method For Advertisement Targeting of Conversations in Social Media
WO2007101368A1 (en) 2006-03-08 2007-09-13 Kamfu Wong Personal and regional commercial television advertisement broadcasting system and the method thereof
US20070239527A1 (en) 2006-03-17 2007-10-11 Adteractive, Inc. Network-based advertising trading platform and method
US8504575B2 (en) 2006-03-29 2013-08-06 Yahoo! Inc. Behavioral targeting system
US7904448B2 (en) 2006-03-29 2011-03-08 Yahoo! Inc. Incremental update of long-term and short-term user profile scores in a behavioral targeting system
US20070233902A1 (en) 2006-03-30 2007-10-04 Alan Trefler User interface methods and apparatus for rules processing
US7861176B2 (en) 2006-04-13 2010-12-28 Touchcommerce, Inc. Methods and systems for providing online chat
US20070256003A1 (en) 2006-04-24 2007-11-01 Seth Wagoner Platform for the interactive contextual augmentation of the web
EP1850284A1 (en) 2006-04-27 2007-10-31 Unigate Technologies ApS A computer system for automatically matching the requirements from a customer with the capabilites of a supplier
JP4767817B2 (en) 2006-05-02 2011-09-07 株式会社ソニー・コンピュータエンタテインメント COMMUNICATION SYSTEM, COMMUNICATION DEVICE, COMMUNICATION PROGRAM, COMPUTER-READABLE STORAGE MEDIUM CONTAINING COMMUNICATION PROGRAM
US20070265873A1 (en) 2006-05-11 2007-11-15 Sheth Urvashi Method and system for online customer relationship management
WO2007132467A1 (en) 2006-05-15 2007-11-22 E-Glue Software Technologies Ltd. Call center analytical system having real time capabilities
US8065666B2 (en) 2006-06-02 2011-11-22 Rockwell Automation Technologies, Inc. Change management methodologies for industrial automation and information systems
US8386509B1 (en) 2006-06-30 2013-02-26 Amazon Technologies, Inc. Method and system for associating search keywords with interest spaces
US7660815B1 (en) 2006-06-30 2010-02-09 Amazon Technologies, Inc. Method and system for occurrence frequency-based scaling of navigation path weights among online content sources
US20080006732A1 (en) * 2006-07-10 2008-01-10 Autoliv Asp, Inc. Differential dual spool retractor seat belt system with motor actuator
US10181135B2 (en) 2006-07-18 2019-01-15 At&T Intellectual Property I, L.P. Method and apparatus for presenting advertisements
US20080033941A1 (en) 2006-08-07 2008-02-07 Dale Parrish Verfied network identity with authenticated biographical information
US7590550B2 (en) 2006-09-08 2009-09-15 American Well Inc. Connecting consumers with service providers
US8719047B2 (en) 2008-06-17 2014-05-06 American Well Corporation Patient directed integration of remotely stored medical information with a brokerage system
WO2008062445A2 (en) 2006-09-14 2008-05-29 Bhavin Turakhia Method for tracking user behavior and to display advertisements
US8359276B2 (en) * 2006-09-20 2013-01-22 Microsoft Corporation Identifying influential persons in a social network
WO2008039784A2 (en) 2006-09-25 2008-04-03 Compete, Inc. Website analytics
GB2435730B (en) 2006-11-02 2008-02-20 Cvon Innovations Ltd Interactive communications system
KR20080046310A (en) 2006-11-22 2008-05-27 김현수 Chatting service, chatting server and method of providing chatting service
US7734717B2 (en) 2006-12-05 2010-06-08 Nokia Corporation Software distribution via peer-to-peer networks
US8605886B2 (en) * 2006-12-18 2013-12-10 Verizon Patent And Licensing Inc. Method and system for multimedia contact routing
US20080147486A1 (en) 2006-12-18 2008-06-19 Lehigh University Prediction method and system
WO2008077054A1 (en) 2006-12-19 2008-06-26 Metro Enterprises, Inc. Process for obtaining expert advice on-demand
US8660899B2 (en) 2006-12-19 2014-02-25 Yahoo! Inc. Transferring behavioral profiles anonymously across domains for behavioral targeting
US8166026B1 (en) 2006-12-26 2012-04-24 uAffect.org LLC User-centric, user-weighted method and apparatus for improving relevance and analysis of information sharing and searching
US20080201436A1 (en) 2007-02-20 2008-08-21 Gideon Gartner Enhanced information system and method
US20080215541A1 (en) 2007-03-01 2008-09-04 Microsoft Corporation Techniques for searching web forums
US8693659B2 (en) * 2007-03-09 2014-04-08 Fonality, Inc. System and method for centralized presence management of local and remote users
US20080262897A1 (en) * 2007-04-17 2008-10-23 Embarq Holdings Company, Llc System and method for geographic location of customer services
US7693902B2 (en) 2007-05-02 2010-04-06 Yahoo! Inc. Enabling clustered search processing via text messaging
KR20080097751A (en) 2007-05-03 2008-11-06 주식회사 파랑피시 System and method of recommending real-time counselor corresponding to search information
US7827128B1 (en) 2007-05-11 2010-11-02 Aol Advertising Inc. System identification, estimation, and prediction of advertising-related data
KR20090003049A (en) 2007-05-17 2009-01-09 (주)팍스인슈 Active call service system and method for providing real time product information
US8266127B2 (en) 2007-05-31 2012-09-11 Red Hat, Inc. Systems and methods for directed forums
US20080319778A1 (en) * 2007-06-22 2008-12-25 Fatdoor, Inc. Neighborhood bartering in a geo-spatial network
US8811596B2 (en) * 2007-06-25 2014-08-19 The Boeing Company Apparatus including associative memory for evaluating audio communications
US20090006179A1 (en) 2007-06-26 2009-01-01 Ebay Inc. Economic optimization for product search relevancy
US20090006622A1 (en) 2007-06-27 2009-01-01 William Doerr Ultimate client development system
US8214486B2 (en) 2007-07-13 2012-07-03 Front Porch, Inc. Method and apparatus for internet traffic monitoring by third parties using monitoring implements
US8321359B2 (en) 2007-07-24 2012-11-27 Hiconversion, Inc. Method and apparatus for real-time website optimization
US8149711B2 (en) 2007-07-25 2012-04-03 Silicon Image, Inc. Data stream control for network devices
US8345831B2 (en) * 2007-07-27 2013-01-01 At&T Intellectual Property I, L.P. Automatic contextual media recording and processing utilizing speech analytics
EP2176730A4 (en) 2007-08-08 2011-04-20 Baynote Inc Method and apparatus for context-based content recommendation
US20110041168A1 (en) 2007-08-14 2011-02-17 Alan Murray Systems and methods for targeting online advertisements using data derived from social networks
US20090055267A1 (en) 2007-08-23 2009-02-26 Robert Roker Internet advertising brokerage apparatus, systems, and methods
EP2191389A1 (en) 2007-08-30 2010-06-02 Channel Intelligence, Inc. Online marketing payment monitoring method and system
WO2009029947A1 (en) 2007-08-31 2009-03-05 Numeric Analytics Llc Method of optimizing internet advertising
US20090076887A1 (en) 2007-09-16 2009-03-19 Nova Spivack System And Method Of Collecting Market-Related Data Via A Web-Based Networking Environment
US20090132368A1 (en) 2007-10-19 2009-05-21 Paul Cotter Systems and Methods for Providing Personalized Advertisement
EP2218019A4 (en) 2007-11-02 2012-04-18 Hunch Inc Interactive machine learning advice facility
US7941557B2 (en) 2007-11-28 2011-05-10 Yahoo! Inc. Dynamical routing for text messaging
WO2009082381A1 (en) 2007-12-20 2009-07-02 Hewlett-Packard Development Company, L.P. Incorporating development tools in system for deploying computer based process on shared infrastructure
CN101971169A (en) 2007-12-21 2011-02-09 Mks仪器股份有限公司 Hierarchically organizing data using a partial least squares analysis (pls-trees)
WO2009100460A1 (en) 2008-02-07 2009-08-13 Epic Advertising, Inc. Systems and methods for measuring the effectiveness of advertising
US8121883B2 (en) * 2008-02-07 2012-02-21 International Business Machines Corporation Method and system for automatically prioritizing opportunity based customer requirements
US20090210405A1 (en) 2008-02-15 2009-08-20 Ortega Kerry A Method, system, and apparatus for providing advice to users
US8392580B2 (en) 2008-02-20 2013-03-05 Research In Motion Limited Methods and systems for facilitating transfer of sessions between user devices
US20100211579A1 (en) 2009-02-17 2010-08-19 Robb Fujioka System and Method For Providing Expert Search In A Modular Computing System
CA2722273A1 (en) 2008-04-30 2009-11-05 Intertrust Technologies Corporation Data collection and targeted advertising systems and methods
US7966564B2 (en) 2008-05-08 2011-06-21 Adchemy, Inc. Web page server process using visitor context and page features to select optimized web pages for display
US20090287534A1 (en) 2008-05-14 2009-11-19 Shang Qing Guo System and method for providing contemporaneous product information and sales support for retail customers
US8413042B2 (en) 2008-06-30 2013-04-02 International Business Machines Corporation Referrer-based website personalization
US8762313B2 (en) 2008-07-25 2014-06-24 Liveperson, Inc. Method and system for creating a predictive model for targeting web-page to a surfer
US8260846B2 (en) 2008-07-25 2012-09-04 Liveperson, Inc. Method and system for providing targeted content to a surfer
US8805844B2 (en) 2008-08-04 2014-08-12 Liveperson, Inc. Expert search
US20100063879A1 (en) * 2008-09-05 2010-03-11 Yellowpages.Com Llc Systems and Methods to Selectively Provide Information Based on User Interest
US8321906B2 (en) 2008-09-11 2012-11-27 At&T Intellectual Property I, Lp Method and system for a transcoder
US20100106552A1 (en) 2008-10-27 2010-04-29 International Business Machines Corporation On-demand access to technical skills
US20100205024A1 (en) 2008-10-29 2010-08-12 Haggai Shachar System and method for applying in-depth data mining tools for participating websites
US9892417B2 (en) 2008-10-29 2018-02-13 Liveperson, Inc. System and method for applying tracing tools for network locations
EP2184909B1 (en) * 2008-11-11 2017-01-11 Onmobile Global Limited Method and system for updating social networking site with ring back tone information
US8713157B2 (en) 2008-11-14 2014-04-29 Interpret, Llc System for collecting computer application usage data of targeted application programs executed on a plurality of client devices
JP2010128877A (en) 2008-11-28 2010-06-10 Hitachi Ltd Web system and method of collecting processing record
US8255403B2 (en) 2008-12-30 2012-08-28 Expanse Networks, Inc. Pangenetic web satisfaction prediction system
WO2010083346A1 (en) * 2009-01-15 2010-07-22 Wms Gaming, Inc. Presenting network-wide events in network wagering venue
WO2010085773A1 (en) 2009-01-24 2010-07-29 Kontera Technologies, Inc. Hybrid contextual advertising and related content analysis and display techniques
US20100216453A1 (en) * 2009-02-20 2010-08-26 Telefonaktiebolaget Lm Ericsson Compensating for cell outage using priorities
US20100217720A1 (en) * 2009-02-20 2010-08-26 Microsoft Corporation Identifying users for effective propagation of content
US20100228745A1 (en) * 2009-03-03 2010-09-09 Yahoo!, Inc., a Delaware corporation System, method, and apparatus for sorting at least partially dynamic data
US8185544B2 (en) * 2009-04-08 2012-05-22 Google Inc. Generating improved document classification data using historical search results
US20120130819A1 (en) 2009-04-15 2012-05-24 Imagini Holdings Limited method and system for providing customized content using emotional preference
US20100281008A1 (en) 2009-04-29 2010-11-04 Digital River, Inc. Universal Tracking Agent System and Method
US20100306043A1 (en) 2009-05-26 2010-12-02 Robert Taaffe Lindsay Measuring Impact Of Online Advertising Campaigns
CN101572607B (en) * 2009-06-12 2011-11-09 阿里巴巴集团控股有限公司 Method for processing authentication request message in social network and device thereof
US20110004888A1 (en) 2009-07-06 2011-01-06 Sudharshan Srinivasan Screen sharing method with selective access to both data and logic of a shared application using a helper application
US8751586B2 (en) * 2009-08-28 2014-06-10 Go Daddy Operating Company, LLC Domain name control based social website account authentication
US20110055309A1 (en) 2009-08-30 2011-03-03 David Gibor Communication in Context of Content
FR2950214A1 (en) 2009-09-14 2011-03-18 Alcatel Lucent User profile data e.g. person's age, verification request receiving method for communication network system, involves receiving return message including user profile data accompanied with marker representative data certification
US20110213716A1 (en) * 2009-09-30 2011-09-01 Matthew Ocko Apparatuses, Methods and Systems for a Customer Service Request Evaluator
US8266098B2 (en) 2009-11-18 2012-09-11 International Business Machines Corporation Ranking expert responses and finding experts based on rank
US20110131077A1 (en) 2009-12-01 2011-06-02 Microsoft Corporation Context-Aware Recommendation Module Using Multiple Models
WO2011072054A2 (en) 2009-12-08 2011-06-16 Adxpose, Inc. Systems and methods for identification and reporting of ad delivery hierarchy
US8935614B2 (en) 2009-12-08 2015-01-13 At&T Intellectual Property I, L.P. Method and apparatus for navigating a video program via a transcript of spoken dialog
US20110246255A1 (en) 2009-12-11 2011-10-06 James Gilbert System and method for advancing marketing opportunities to sales
US8386340B1 (en) 2009-12-21 2013-02-26 Amazon Technologies, Inc. Establishing communication based on item interest
US20110161792A1 (en) 2009-12-31 2011-06-30 Edward Florence Producing interactive documents
US8943145B1 (en) * 2010-02-08 2015-01-27 Intuit Inc. Customer support via social network
US20110208822A1 (en) * 2010-02-22 2011-08-25 Yogesh Chunilal Rathod Method and system for customized, contextual, dynamic and unified communication, zero click advertisement and prospective customers search engine
WO2011127049A1 (en) 2010-04-07 2011-10-13 Liveperson, Inc. System and method for dynamically enabling customized web content and applications
US20110258039A1 (en) 2010-04-14 2011-10-20 Microsoft Corporation Evaluating preferences of users engaging with advertisements
US8621005B2 (en) 2010-04-28 2013-12-31 Ttb Technologies, Llc Computer-based methods and systems for arranging meetings between users and methods and systems for verifying background information of users
US10996774B2 (en) 2010-04-30 2021-05-04 Nokia Technologies Oy Method and apparatus for providing interoperability between devices
US20110270934A1 (en) 2010-04-30 2011-11-03 Yahoo!, Inc. State transfer for instant messaging system with multiple points of presence
US9710555B2 (en) * 2010-05-28 2017-07-18 Adobe Systems Incorporated User profile stitching
US10540660B1 (en) * 2010-05-19 2020-01-21 Adobe Inc. Keyword analysis using social media data
US20110320715A1 (en) 2010-06-23 2011-12-29 Microsoft Corporation Identifying trending content items using content item histograms
US8674223B2 (en) 2010-07-13 2014-03-18 John Martin Horan High speed data cable with impedance correction
US20120036200A1 (en) * 2010-08-09 2012-02-09 Bank Of America Corporation Social media engagement system
US8423409B2 (en) * 2010-09-02 2013-04-16 Yahoo! Inc. System and method for monetizing user-generated web content
US20120066345A1 (en) * 2010-09-14 2012-03-15 Cyril Rayan Emergency communications platform
US20120130918A1 (en) 2010-11-18 2012-05-24 Noam Gordon System and Method for Complaint Submission and Management
US8700540B1 (en) * 2010-11-29 2014-04-15 Eventbrite, Inc. Social event recommendations
US9576276B2 (en) * 2010-11-29 2017-02-21 International Business Machines Corporation Context-informed summarization of communications
US9350598B2 (en) 2010-12-14 2016-05-24 Liveperson, Inc. Authentication of service requests using a communications initiation feature
US8918465B2 (en) 2010-12-14 2014-12-23 Liveperson, Inc. Authentication of service requests initiated from a social networking site
US8806054B1 (en) 2010-12-15 2014-08-12 Amazon Technologies, Inc. Sending application input commands over a network
US8761377B2 (en) 2011-02-01 2014-06-24 Cisco Technology, Inc. Routing contact center interactions
US20120245925A1 (en) * 2011-03-25 2012-09-27 Aloke Guha Methods and devices for analyzing text
US20120259891A1 (en) 2011-04-11 2012-10-11 David Edoja Method, system and program for analytics data delivering
CN102143235B (en) 2011-04-12 2017-03-08 张�林 Touch screen terminal is provided with the method and system of remote service
US8171137B1 (en) 2011-05-09 2012-05-01 Google Inc. Transferring application state across devices
US8812601B2 (en) 2011-05-09 2014-08-19 Google Inc. Transferring application state across devices with checkpoints
US20120324008A1 (en) 2011-06-20 2012-12-20 Myspace Llc System and method of tracking user interaction with content
US9289686B2 (en) 2011-07-28 2016-03-22 Zynga Inc. Method and system for matchmaking connections within a gaming social network
TWI417814B (en) 2011-08-29 2013-12-01 Wishtek Technology Surveillance system and associated control method
US8832210B2 (en) 2011-08-30 2014-09-09 Oracle International Corporation Online monitoring for customer service
US9794209B2 (en) 2011-09-28 2017-10-17 Elwha Llc User interface for multi-modality communication
US20150082345A1 (en) 2011-09-29 2015-03-19 Avvasi Inc. System for generating enhanced advertizements and methods for use therewith
US20130117380A1 (en) 2011-11-03 2013-05-09 Ebay Inc. Dynamic content generation in email messages
US9047476B2 (en) 2011-11-07 2015-06-02 At&T Intellectual Property I, L.P. Browser-based secure desktop applications for open computing platforms
US8589393B2 (en) 2011-11-08 2013-11-19 Google Inc. Methods and apparatus for discovery of attributes using a social mobile application
US20130125009A1 (en) 2011-11-16 2013-05-16 International Business Machines Corporation Remote desktop localized content sharing
US20130132194A1 (en) 2011-11-17 2013-05-23 Giridhar Rajaram Targeting advertisements to users of a social networking system based on events
US9313331B2 (en) 2011-11-22 2016-04-12 Incontact, Inc. Systems and methods of introducing beneficial communication latency in contact handling systems
US8976955B2 (en) 2011-11-28 2015-03-10 Nice-Systems Ltd. System and method for tracking web interactions with real time analytics
US20130204859A1 (en) 2012-02-06 2013-08-08 Microsoft Corporation Providing temporal bias for search-result-webpage items
US8943002B2 (en) 2012-02-10 2015-01-27 Liveperson, Inc. Analytics driven engagement
US8805941B2 (en) 2012-03-06 2014-08-12 Liveperson, Inc. Occasionally-connected computing interface
JP5994313B2 (en) 2012-03-21 2016-09-21 株式会社リコー Information providing apparatus, transmission system, and program
US9275342B2 (en) 2012-04-09 2016-03-01 24/7 Customer, Inc. Method and apparatus for intent modeling and prediction
US20130275862A1 (en) 2012-04-16 2013-10-17 Hosni I. Adra System and Method for Providing a Product-Based Chat Session
US9563336B2 (en) 2012-04-26 2017-02-07 Liveperson, Inc. Dynamic user interface customization
US9672196B2 (en) 2012-05-15 2017-06-06 Liveperson, Inc. Methods and systems for presenting specialized content using campaign metrics
US9344519B2 (en) 2012-06-14 2016-05-17 Discourse Analytics, Inc. Receiving and correlation of user choices to facilitate recommendations for peer-to-peer connections
US20140058721A1 (en) 2012-08-24 2014-02-27 Avaya Inc. Real time statistics for contact center mood analysis method and apparatus
IL221685A0 (en) 2012-08-29 2012-12-31 Google Inc Predicting content performance with interest data
US8824998B2 (en) 2012-09-28 2014-09-02 Intel Corporation Mechanism for facilitating dynamically prioritized control of calls over a network
US10649607B2 (en) 2012-12-28 2020-05-12 Facebook, Inc. Re-ranking story content
US20150006242A1 (en) 2013-06-28 2015-01-01 Linkedln Corporation Techniques for quantifying the intent and interests of members of a social networking service
US20140278795A1 (en) 2013-03-13 2014-09-18 Subramaniam Satyamoorthy Systems and methods to predict purchasing behavior
US8930301B2 (en) 2013-05-31 2015-01-06 Linkedin Corporation Systems and methods for content response prediction
US20150101003A1 (en) 2013-06-18 2015-04-09 Global Invacom Limited Data transmission apparatus, system and method
US20130326375A1 (en) 2013-08-07 2013-12-05 Liveperson, Inc. Method and System for Engaging Real-Time-Human Interaction into Media Presented Online
US9247066B1 (en) 2013-08-22 2016-01-26 West Corporation User input drivent short message service (SMS) applications
US20150106304A1 (en) * 2013-10-15 2015-04-16 Adobe Systems Incorporated Identifying Purchase Intent in Social Posts
US10037554B2 (en) 2013-10-30 2018-07-31 Vigo Software Ltd Aggregated billing for application-based network access and content consumption
US11042898B2 (en) 2014-03-18 2021-06-22 Staples, Inc. Clickstream purchase prediction using Hidden Markov Models
US11386442B2 (en) 2014-03-31 2022-07-12 Liveperson, Inc. Online behavioral predictor
US9256761B1 (en) 2014-08-18 2016-02-09 Yp Llc Data storage service for personalization system
CN104394191B (en) 2014-10-22 2016-09-14 腾讯科技（深圳）有限公司 The method of remote control mobile terminal, control terminal and system
US10134058B2 (en) 2014-10-27 2018-11-20 Amobee, Inc. Methods and apparatus for identifying unique users for on-line advertising
WO2016196806A1 (en) 2015-06-02 2016-12-08 Liveperson, Inc. Dynamic communication routing based on consistency weighting and routing rules
US10614368B2 (en) 2015-08-28 2020-04-07 Pearson Education, Inc. System and method for content provisioning with dual recommendation engines
CA3051125C (en) 2016-02-04 2023-05-23 TEN DIGIT Communications LLC Intermediary device for data message network routing and enhancement in a contact center environment
CN109844717B (en) 2016-08-14 2023-05-23 利维帕尔森有限公司 System and method for real-time remote control of mobile applications

Patent Citations (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20090307003A1 (en) * 2008-05-16 2009-12-10 Daniel Benyamin Social advertisement network
WO2010099632A1 (en) * 2009-03-03 2010-09-10 Google Inc. Method and system for providing advertising to users of social network

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
"OAuth core 1.0 Revision A", INTERNET CITATION, 24 June 2009 (2009-06-24), pages 1 - 27, XP002570263, Retrieved from the Internet <URL:http://oauth.net/core/1.0a/> [retrieved on 20090624] *

Also Published As

Publication number Publication date
CA2821762A1 (en) 2012-06-21
CA2821762C (en) 2019-11-12
US10104020B2 (en) 2018-10-16
AU2011343799B2 (en) 2016-04-21
WO2012082919A2 (en) 2012-06-21
US11777877B2 (en) 2023-10-03
EP2652682A2 (en) 2013-10-23
EP2913784A1 (en) 2015-09-02
CA3188522A1 (en) 2012-06-21
AU2018206697B2 (en) 2020-05-21
EP2652682B1 (en) 2015-05-13
US20190140987A1 (en) 2019-05-09
US20150149571A1 (en) 2015-05-28
CA3056862A1 (en) 2012-06-21
EP2913784B1 (en) 2020-09-09
AU2018206697A1 (en) 2018-08-02
EP3779811A1 (en) 2021-02-17
US8918465B2 (en) 2014-12-23
AU2020203752A1 (en) 2020-06-25
US20120150973A1 (en) 2012-06-14
AU2011343799A1 (en) 2013-07-18
US20210352028A1 (en) 2021-11-11
CA3056862C (en) 2023-03-21
AU2022206740A1 (en) 2022-08-11
AU2016206296A1 (en) 2016-08-11
AU2020203752B2 (en) 2022-05-12
US11050687B2 (en) 2021-06-29

Similar Documents

Publication Publication Date Title
WO2012082919A3 (en) Method and device for authentication of service requests
WO2009038657A3 (en) Method and apparatus for preventing phishing attacks
CA2818955A1 (en) Method for authorizing access to protected content
EP2698967A8 (en) Social network data mining method for terminal user, and relevant method, device and system
GB2523710A (en) Multi-factor authentication and comprehensive login system for client-server networks
WO2013003493A3 (en) System and method for protocol fingerprinting and reputation correlation
WO2012098543A3 (en) System and method for computerized negotiations based on coded integrity
EP2518932A3 (en) A method of password-based authentication and session key agreement for secure data transmission, a method for securely transmitting data, and an electronic data transmission system
WO2012027305A3 (en) A private mobile messaging and data communications apparatus and method of managing organizational messaging
WO2012092517A3 (en) Identity verification systems and methods
EP2273417A3 (en) Device authority for authenticating a user of an on-line service
WO2009092105A3 (en) Systems, methods and computer readable media for application-level authentication of messages in a telecommunications network
WO2009095749A3 (en) Methods, portable electronic devices, systems and computer program products for automatically creating social networking services (sns)
MX2015012581A (en) Wireless data privacy maintained through a social network.
JP2014130622A5 (en) On-air service providing method, program, and on-air service providing system
PH12014501310A1 (en) Method, system, network server and storage medium for anonymous dating
ATE467966T1 (en) VERIFICATION OF MESSAGES FOR TRANSMISSION FROM A SENDER DOMAIN TO A RECEIVER DOMAIN
WO2008086504A3 (en) Method and system for configuring e-mail for mobile devices
WO2013093186A3 (en) Method and apparatus for sharing media upon request via social networks
WO2012064857A3 (en) Methods for ruducing latency in network connections using automatic redirects and systems thereof
WO2012011745A3 (en) Apparatus and method for transmitting and receiving remote user interface data in a remote user interface system
GB2503402A (en) Transforming HTTP requests into web services trust messages for security processing
EP2429117A3 (en) Cryptographic device management method, cryptographic device management server, and program
BRPI0520340A2 (en) method and system for authenticating a terminal for including said terminal in a communication network, communications network, and, computer program product
JP2010191950A5 (en)

Legal Events

Date Code Title Description
121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 11808447

Country of ref document: EP

Kind code of ref document: A2

ENP Entry into the national phase

Ref document number: 2821762

Country of ref document: CA

NENP Non-entry into the national phase

Ref country code: DE

WWE Wipo information: entry into national phase

Ref document number: 2011808447

Country of ref document: EP

ENP Entry into the national phase

Ref document number: 2011343799

Country of ref document: AU

Date of ref document: 20111214

Kind code of ref document: A

121 Ep: the epo has been informed by wipo that ep was designated in this application

Ref document number: 11808447

Country of ref document: EP

Kind code of ref document: A2