A method and system for managing a server using remote intelligent mail messages is presented. An electronic mail message sent by a user is received by a mail agent. The message requests a service relevant to a server. The e-mail message is deciphered to understand the nature of the service requested...http://www.google.de/patents/US20020087619?utm_source=gb-gplus-sharePatent US20020087619 - Method and sysem for server management platform instrumentation