A method and system for monitoring, controlling and diagnosing operation of a machine such as a business office machine including a facsimile machine, a copier, and a printer. When the speed of communication between the remote device and machine is not urgent, a connectionless mode of communication may...http://www.google.de/patents/US6970952?utm_source=gb-gplus-sharePatent US6970952 - System uses internet electronic mail for communicating status of a monitored device to a monitoring device