A system and method for personalizing an interactive voice broadcast of a voice service, including information derived from on-line analytical processing (OLAP) systems is disclosed. The system and method include a call server for receiving incoming telephone calls, an identification module for identifying...http://www.google.de/patents/US7039165?utm_source=gb-gplus-sharePatent US7039165 - System and method for personalizing an interactive voice broadcast of a voice service based on automatic number identification