A method and system for processing a service order includes a first database and a second database. Upon receiving a service order, the system stores the service order in the first database and examines it for a redundancy. If the service order is not a duplicate service, the system formats the service...http://www.google.de/patents/US20040002886?utm_source=gb-gplus-sharePatent US20040002886 - System and method for processing a service order
