A method and system are disclosed for enabling training of field service personnel such as field engineers and field service of machines such as medical diagnostic machines, e.g., CT, MRI, and x-ray machines. The system (100) is desirably implemented over the Internet in which field service personnel...http://www.google.de/patents/US7010549?utm_source=gb-gplus-sharePatent US7010549 - Method and system for enabling training of field service personnel and field service of machines