A user may utilize a communication device, e.g., a wireless phone, mobile device or personal digital assistant (PDA), to contact an information/call center where an operator provides personalized information and communications services to the user in accordance with the invention. Such services include,...http://www.google.de/patents/US20040258231?utm_source=gb-gplus-sharePatent US20040258231 - Technique for providing personalized information and communications services
