A self-service system, such as an automated teller machine (ATM) system, uses predictive technology. When a user begins a transaction by inserting an identification card into a card reader of an ATM, the predictive technology predicts which service or services provided by the system the user is likely...http://www.google.de/patents/US5389773?utm_source=gb-gplus-sharePatent US5389773 - Self-service system having transaction predictive capability and method of using