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(12) United States Patent
Amyot et al.
(io) Patent No.: (45) Date of Patent:
US 7,548,967 B2 Jun. 16, 2009
(54) INTERACTIVE CONFLICT RESOLUTION FOR PERSONALIZED POLICY-BASED SERVICES
(75) Inventors: Daniel Amyot, Hull (CA); Kathy
Baker, Ottawa (CA); Thomas Gray,
Carp (CA); Ramiro Liscano, Ottawa
(CA); Jean-Marc Seguin, Stittsville
(CA); Jacques Sincennes, Gatineau
(73) Assignee: Mitel Networks Corporation, Ottawa, Ontario (CA)
( * ) Notice: Subject to any disclaimer, the term of this patent is extended or adjusted under 35 U.S.C. 154(b) by 495 days.
(21) Appl.No.: 10/680,345
(22) Filed: Oct. 8, 2003
(65) Prior Publication Data
US 2004/0153875 Al Aug. 5, 2004
(30) Foreign Application Priority Data
Oct. 17, 2002 (GB) 0224187.5
A method and apparatus for defining and validating feature policies in an execution system, such as a communication system. The method includes entering user policies described in a straightforward manner (e.g. using a Web browser and user-understandable language) in such a way that they can be translated into a formal executable language. The user policies are then (translated into an executable feature language such as the IETE's CPL. The user is then either compelled or provided with an option to validate the overall feature set before the overall feature is uploaded to the execution system. If validation is selected, the features are translated from CPL into another format, such as FIAT, from which it is possible to detect common feature specification errors. That FIAT detected errors are then analyzed in a manner that is aware of the expectations and common errors of native users, and interpreted to determine possible errors as errors that are common to naive users.
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2003/0169859 Al * 9/2003 Strathmeyer et al 379/88.17
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FOREIGN PATENT DOCUMENTS
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