Money received, after pressing them again this morning. (there you see SEPA transfer takes only 1 day, as my Bank told me)
The point in all this must be....tell ALWAYS the truth to your clients.
I DO THAT IN MY BUSINESS!
"
2011/6/28 <xx@xxx.com To BET3000
Where is my withdrawal ??......your making a transfer from DE --> BG ......not sending someone to the moon.
Straight answer has it been made or not.....NO lies thanks.
If yes....then its easy for you to give me the transfer order number, so I can get my Bank on the case."
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Reply from BET3000
Dear Mr. X
Today in the morning we got the information that no withdrawal was sent on the 20th of June due to technical problems.
We´ve sent the money today again.
It should be on your bank account on Thursday.
If not please contact us again.
Sorry for any inconvenience!
Kind regards
Bet3000 Support