gibsmir.com Reviews

8  Poor
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

stay away from this site, you are unsubscribed/deleted account and they still deduct money after a year

!!!!! STAY AWAY from this site, I was a client one year ago. I cancelled it because they copy your data to more than one site without informing you. This happens when you click on the banner with datesuggestions. I had to manually delete all the profiles they copied from their sister sites. I also saved all ACCOUNT DELETE CONFIRMATION EMAILS. They violate GDPR as well. The site is in Hungary which is shady enough.

On the Dutch site Klacht.nl there are a lot of ppl reporting they have never been a client from gibsmir and the money is deducted by NOVALNET AG their payment provider from their bankaccounts. After asking NOVALNET AG who deducted my money they said: GIBSMIR. I got multiple emails that I have unsubscribed and my account was deleted one year ago. I got no outstanding debt and then one year later they claim I have created an account, they bill me with a fake address as well. They dare even to threaten to hand the fake bill to the cash-in companies. This is to pressure you.

I show them screenshots of their: account deletion confirmation emails. They ignore it while they know they are wrong. I have added them in an email with their payment provider, the payment provider had to remind them to reply. They simply dont reply after showing the facts that their claim is false!!!!

I am escalating this case to the German consumer service and police and newspapers. This shady business has to end.

Date of experience: June 13, 2022

Reply from gibsmir.com

Hi!
Dear User!
We do apologize for the inconvenience caused. Please, contact our customer support via phone or email so that we could assist you with your query.
Take care and all best

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